Pros:The gentleman that helped me was fabulous.
Pros:Generally easy, though it cost 12 extra because I dropped off early
Cons:office was about 90 degrees
Pros:The staff is very friendly.
Cons:Unfortunately there was a problem with the computer and the staff member had to call the bank to verify payment so the process took a little bit longer than expected. She was very polite and efficient through the process.
Pros:Yes mary was great
Pros:Everything was in place and the rental went smoothly.
Pros:Only returned my car to this location, but it was raining buckets when I returned it, and someone there was nice enough to walk me out to my ride with an umbrella.
Pros:Staff was super friendly and super helpful. I had 2 reservations and when I went to cancel one of the reservations they must of canceled both. When my boyfriend went to pick up the rental, they had no car for us. They said they never got the second reservation. Had to wait an hour and a half to get a car. Enterprise did a great job fixing all the problems Hotwire caused.
Cons:Hotwire caused a whole lot of problems. They should of never canceled both reservations.
Cons:The staff. They were very rude
Cons:the employee hit me with car then jumped out yelling and trying to fight me because I wasn't looking out for him.
Pros:Staff was helpful.
Cons:Day of return only one staff member on duty and she was busy cleaning a returned car. Once she waited on me she was extremely helpful and professional. I did not get her name but, I would like to compliment her for help.
Pros:Car was adequate. Quoted price was reasonable for a one way rental.
Cons:Rented one way for 24 hours at a quoted price. Turned the car in earlier after 10 hours and they attempted to charge me double. Attendant at the receiving end said "read the contract" which nowhere in the paperwork I was given did it explain that I would be charged double if I turned in earlier. Attendant was extremely rude. I will never rent from Avil or their affiliated company, Budget in the future.
Pros:Friendly, knowledgeable counter help. Convenient location.
Cons:No curbside check in but this is a small location so OK with that.