Book Budget car hires in Washington

Pros: Location of pick up/drop off

Cons: I purposely selected a small/the smallest option for a car and was given a larger vehicle. This was very frustrating and it was not a comfortable ride. Also the car was very dirty. And we were not refunded for the 2 hours we were late to pick up the car (we couldn't drop it off 2 hours later because the Budget hours did not allow for it.)

Pros: Fast delivery. Early opening hours.

Cons: The car had a tank half full. The car was not in best conditions

Cons: Specifically asked for a luxury mid sized car for a trip to North Carolina. Received a full sized luxury SUV instead which got 10+ less miles per gallon than the model I looked at. I understand that you’re not guaranteed the same car you look at, but what I received was unacceptable.

Cons: We had a reservation for a 5pm pick up. I checked in right at 5 and was told no cars were available despite having reserved far in advance. Further, there were 4 people ahead of me waiting on cars. Completely unacceptable and was told by staff this is a reoccurring problem with Friday rentals.

Cons: I was supposed to have an upgrade and didn't. They gave me the worst car EVER. This one was clean... I rented from Budget a few weeks ago and the car was so filthy, there were empty takeout containers and plastic silverware and broken potato chips between the seats!!!

Pros: The car was great

Cons: Everything about the pick off drop off was bad. The wait to start, the attendants weren’t helpful. Dropping off took even longer and they added hidden charges. Getting ahold of customer service via phone is atrocious. Never again.