Book Enterprise Rent-A-Car hire cars in Washington, D.C.

Reviews for Enterprise Rent-A-Car in Washington, D.C.

Recent reviews

Traveller rating

Wonderful

3

Very Good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Great customer service!Reviewed Feb 24 2024

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2.0

I filled up the gas and they were trying to charge me. check your employee, someone is stealingReviewed Jan 1 2024

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8.0

Pros:Staff was friendly and car was really clean.Cons:The location is not where it says it is so I had to look around for it. Gotta update the address.Reviewed May 15 2021

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8.0

Cons:Instructions for when we return the car. (There was no one present, we never had any proper instruction on how to retrn the car, where to park, leave the keys etcReviewed Jan 29 2021

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10.0

Pros:Great car - thank you! Friendly representatives too!Reviewed Dec 27 2020

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9.2

Pros:Easy to pick it up, drop it off,Cons:The "needs maintenance" announcement always turned on when I started the car - very annoyingReviewed Oct 22 2020

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10.0

Pros:Very friendly staff and very easy drop offReviewed Oct 12 2020

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6.0

Pros:Convient location.Cons:Tires slid in the rain; staff were not very courteous in addressing my questions; funny smell in the car and cupholders, etc., were a bit dingy; extended time waiting for my vehicle to be ready during pickup time.Reviewed Sep 30 2020

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8.4

Pros:Both pick up and drop off were very easy.Reviewed Sep 29 2020

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2.0

Cons:I never got To rent the car! I expect A full refund.Reviewed Sep 28 2020

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2.0

Cons:I made a reservation to pick up at the Enterprise at 99 H Street which is inside of Union Station. When I arrived, the location was closed. I had to have a car service take me to the airport which was a $20 charge, and an hour and a half of my time that I needed for travel. If the location is closed, I’m confused as to why I could even make a reservation in the first place. This was extremely disappointing!Reviewed Sep 16 2020

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4.0

Pros:Staff were friendly, despite the many issues we had.Cons:Our economy car was substituted with a ridiculous, bright red, Chevy Camero. I was told there were no other cars available. While I understand there can be substitutions, this model of car could not have been more terrible given we had a long trip planned. We were constantly followed by police and weren't able to fit the majority of our planned belongings - not to mention the gas millage cost us significantly more fuel. The seats were dropped back and low making it painful for me (a 28 year old athlete) to get in and out, let alone my wife with back issues! Not to mention the wide wheels and low profile made hydroplaning a constant threat even in mild mist. The car had obviously not been cleaned, it was disgusting. There were empty ice cream containers under the seats along with other random trash like receipts, a mask, etc. The trunk was full of some sort of mud or grease and, along with the rest of the car, covered in dirt and dust. The windows, doors, controls were all full of smudges and showed no signs of being disinfected or even wiped with a wet rag. But it gets worse, this model of car has tiny windows and visibility is a nightmare. To make that worse, the car had some kind of dealership writing, "lot #3..." melted into the windshield on the drivers' side resulting in even worse field of vision. Lastly, I was told on pickup, after I noted that the return time was not what I had booked (10am versus 8PM), I could bring the car back anytime. After arriving late at night after 12 hours on the road, I found no dropbox for the keys and no where to park the car (even the sidewalk was cluttered with returned rental cars). I had to take more time off of work to return the car this morning, and I was, of course, charged for an extra day. I can't imagine having a worse experience renting a car. At least if I'd been turned away I could have rented a car from somewhere else.Reviewed Sep 9 2020

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• What options are available for parking my Enterprise rental car in downtown Washington, DC?

  There are numerous parking options in downtown DC for your Enterprise car rental, including garages and metered street parking. Metered street parking is the cheapest and easiest to find, costing $2.30 per hour, but parking time is limited to 2 or 4 hours, depending on your location. It is important to note that overnight, on Sundays, and on national holidays, street parking is free throughout the city. Garages are also safe places to park, though they are more expensive than street parking. Colonial Park, 1400 K Street NW, and 600E Street NW Parking Garage are some of the most popular downtown parking garages.

• Can I modify, cancel, or extend my enterprise car rental reservation?

  Enterprise car rental in Washington, D.C. allows customers to modify or cancel their reservations for free. For example, if your plans change unexpectedly and you no longer require the rental car, you can cancel your reservation through their app or website without being charged. If you've already reserved a car and want to extend your rental, go to their app and select "Call to Extend Your Rental." However, there may be a cancellation fee if you cancel at the last minute.

• What type of car is recommended for driving in Washington, DC?

  Traffic in Washington, DC, can be difficult at times, so consider getting a small compact car for easier traffic navigation and easy parking. If you're traveling with family or a group of friends, consider getting a larger vehicle, such as a minivan or a larger SUV. If you want to travel in style while on vacation, you can opt for a luxury vehicle or a sports car, as Enterprise car rental has a large selection of these vehicles.

• What is the most popular car hire from Enterprise Rent-A-Car in Washington, D.C.?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Washington, D.C..

• How many car hire locations does Enterprise Rent-A-Car have in Washington, D.C.?

  Enterprise Rent-A-Car has 9 hire locations in Washington, D.C.. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Dulles Intl airport (IAD)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Enterprise Rent-A-Car have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Enterprise Rent-A-Car have a car hire location at the airport: Reagan-National airport (DCA)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes