Book Avis hire cars in Cleveland

Reviews for Avis in Cleveland

Recent reviews

Traveller rating

Excellent

8

Good

3

Okay

9

Mediocre

10

Poor

0

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8.0

Rental was good. Service very good. Very expensive (more than $100 per day including fees for a compact). There was a long wait to get the car and a long wait for the airport bus at the drop-off location.Reviewed Jul 14 2022

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2.0

Upon retrieving my rental I was informed that without the physical copy of my driver’s license I was unable to rent a car. This despite being able to provide every last detail on my license as well as official ID via my passport. Absolutely zero consideration, understanding or compassion for my situation. Thankfully I was able to secure a ride through more reliable and less cold-blooded means.Reviewed Jul 8 2022

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10.0

N/AReviewed Apr 23 2022

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2.0

The car was so dirty when I picked it up I was shocked. There were dirty masks on the floor, dog hair throughout the vehicle, pretzels on the seats, dirty shoe in back seat. The back end was not vacuum with leaves and dirt in the back. The back defrost didn't work, nor did the side mirrors defrost. The tire light kept coming on (I was okay with that due to the change in weather). All of this was brought to the attention of the person checking cars in and out and she said, 'oh okay.'.Reviewed Jan 21 2022

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5.9

10 miles into my rental the maintenance required light came on…Reviewed Aug 16 2021

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7.9

In my opinion i felt i was getting ripped off due to the excessive charge on the rental.Reviewed Aug 10 2021

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3.9

We picked up the vehicle at around 11PM - luckily I noticed a huge dent in the passenger door and it was noted on the paperwork (they never mentioned it before we saw the car). It was dark when we picked up the car. The next morning we got into the car and it was clear it had not been cleaned - rugs were filthy, crumbs and such all over the seats - dirty on the outside. In short, a mess! The price was three times what I paid last year around the same time. I guess they figured "screw them" given the shortage of rental cars. Will likely never use Avis again unless forced to (as was the case this time due to hours of operation at the Cleveland airport location).Reviewed Aug 3 2021

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6.0

Cons:I requested pickup/drop off at the airport and it was booked through the downtown Cleveland location.Reviewed Apr 14 2021

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4.0

Pros:Staff was a bit confused on where the car wasCons:Car should have been cleaner and we waited over 30-40 mins for the carReviewed Apr 8 2021

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4.0

Pros:They gave me a Chevy Traverse. It was in good condition and clean.Cons:Picking up the car took way to long! It took the guy at least 20 minutes to do the paperwork. He kept calling someone on a radio to see what was available. Then he told me that they were just finishing cleaning it and it would be brought up to the door. I kept going outside and checking. There were a number of cars setting in the lot that would have been fine for me to use. After about 25 minutes, I went back to the desk to find out where the car was. He called someone the radio and told them to bring the car up to the door. After about 15 more minutes, they finally brought the car over.Reviewed Feb 27 2021

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10.0

Pros:Fast and painlessReviewed Aug 30 2020

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8.0

Cons:Drop off is very confusing. No one comes to car. You have to find an employee. Car exterior was muddy on the bottom. Interior had napkins and small garbage in the center console.Reviewed Oct 6 2019

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• What is the most popular car hire from Avis in Cleveland?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Avis in Cleveland.

• How many car hire locations does Avis have in Cleveland?

  Avis has 2 car hire locations in Cleveland. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes