Book Avis hire cars in Cleveland

Reviews for Avis in Cleveland

Recent reviews

Traveller rating

Wonderful

3

Very Good

4

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

6

8.0

It was good experience and quick pick up and drop off. The only thing is the first car assign to us had flat tire but quickly switched it to a different one.Reviewed Sep 5 2023

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2.0

Poor Customer Service and walked 4 times to the parking lot to finally get a carReviewed Aug 10 2023

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10.0

GoodReviewed Aug 6 2023

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2.0

Very poor customer service. I reserved a pickup truck and was given a small SUV when there were many trucks in the lot. The staff member did not greet or communicate verbally with me during the interaction. More than a little off putting but I didn't complain. My reservation had been made months ahead of time so when I realized I had been given the wrong vehicle, I went back to the staff member who then gave me keys to one of the many trucks, though again, this was done without her saying a word. All I did was walk up and say 'hello' in a friendly manner. Not at all a good experience. I feel like if she saw my reservation and didn't want to give me a truck before I went out in the pouring rain to find an SUV, then she should have mentioned it?Reviewed Jul 12 2023

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8.0

My flight number and arrival information was not populated in my itinerary so I had to go to the preferred counter instead of straight to my car. I blame Kayak for this, not AvisReviewed May 27 2023

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4.0

The car had been smoked in. The car also needed a brake job.Reviewed May 22 2023

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6.0

Ithe location would have been ok, yet the hours posted were incorrect, the vehicle was DIRTY, rep was rude & said we hsd to take it, other rep tried to clean it, we had to wait wasting time, no compensation for the time being earlier gor frop off or waiting, NOT at ALL the experience of any past rentals from other companiesReviewed Feb 15 2023

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8.0

Everything at both airports was quick and easyReviewed Feb 12 2023

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10.0

No offer of other rental optionsReviewed Dec 1 2022

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2.0

Convenient location Car smelled like smoke Bug splatters on the windshield Oil change due warning indicator light Charged a daily rate of $88 versus rate Kayak quoted of $33 daily I turned car in early as driving it was not pleasant- that was the stated rationale for why I was charged so muchReviewed Sep 4 2022

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8.0

Rental was good. Service very good. Very expensive (more than $100 per day including fees for a compact). There was a long wait to get the car and a long wait for the airport bus at the drop-off location.Reviewed Jul 14 2022

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2.0

Upon retrieving my rental I was informed that without the physical copy of my driver’s license I was unable to rent a car. This despite being able to provide every last detail on my license as well as official ID via my passport. Absolutely zero consideration, understanding or compassion for my situation. Thankfully I was able to secure a ride through more reliable and less cold-blooded means.Reviewed Jul 8 2022

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• What is the most popular car hire from Avis in Cleveland?

  Compact (Dodge Neon or similar) is the most frequently booked car hire type from Avis in Cleveland.

• How many car hire locations does Avis have in Cleveland?

  Avis has 2 hire locations in Cleveland. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes