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Atlanta hotels near Underground Atlanta
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Best Atlanta hotels near Underground Atlanta
Located in Midtown, this luxury hotel is within a 10-minute walk of Atlanta Symphony Hall and High Museum of Art. Atlanta Botanical Garden and Fox Theatre are also within 1 mile (2 km). Arts Center Station is 6 minutes by foot and Midtown Station is 12 minutes.
Overall 8,9 Excellent
Based on 145 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Everything!! Especially how they accommodated my 10 yrs old granddaughter and made her feel special. They even made her and her stuffed animals name tags. That was just too precious!!
Cons: With there was an ATM on every level.
Good
7,4
Cons: Very hard to get a waiter at the Sunday brunch. Not used to having to search for help at Four Seasons hotel.
Excellent
9,4
Cons: Was all good
Excellent
10,0
Pros: The hotel is perfectly situated in mid town. The staff is wonderful, facilities great, and great food.
Cons: The bathrooms are a little dated and need to remove the tubs and put in bigger showers for two
Located in Buckhead, this luxury hotel is within a 15-minute walk of Legoland Discovery Center and Phipps Plaza. Lenox Square and Atlanta History Center are also within 2 miles (3 km). Buckhead Station is only a 3-minute walk and Lenox Station is 14 minutes.
Overall 8,5 Excellent
Based on 1 001 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Okay
5,4
Excellent
10,0
Excellent
10,0
Mediocre
2,0
Cons: Front desk poorly managed my hotel reservation. They spelled my name incorrectly and dis not send me a confirmation. I called a week before and they could not find me. I booked another hotel but then I remembered I gave a credit card to hold my room at intercontinental. I called again, they were able to find me but my name was spelled incorrectly. I tried to cancel and they said it's too late to cancel. So I stayed 1 night and they had the wrong bed type. They gave me 2 double beds. I asked for a king and a baby crib. Then, my best friend tried to deliver me a birthday gift. When she went to the front desk, the front desk would not take the package because my name was still incorrectly spelled in the system. Horrible experience all together.
Excellent
10,0
Okay
4,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Cons: Cheaper Parking
Excellent
10,0
Pros: Traveled for business and pleasure. This hotel is well located in Buckhead. Great facilities regardless of price, but the price was very affordable. My number 1 choice for Buckhead now.
Excellent
10,0
Pros: staff personnel were very attentive to all of my needs and very personable made me feel like a true guest
Excellent
10,0
Pros: My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again.
Cons: Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
Excellent
9,7
Pros: Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service.
Cons: Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
Excellent
10,0
Pros: The Bed was so comfortable!!!
Mediocre
2,0
Cons: This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
Good
6,0
Pros: Location
Cons: Beware of rate bump when you park, go ahead and add 31 dollars even if you park yourself. The sheets are absolutely plastic and uncomfortable. I should have saved 100 a night and used the Hampton inn
Located in Downtown Atlanta, this luxury hotel is within a 15-minute walk of Centennial Olympic Park, World of Coca Cola and State Farm Arena. Georgia Aquarium and Center for Civil and Human Rights are also within 15 minutes. Peachtree Center Station is only a 2-minute walk and Five Points Station is 8 minutes.
Overall 8,4 Excellent
Based on 570 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
9,6
Excellent
9,7
Excellent
10,0
Good
6,8
Excellent
9,1
Excellent
9,7
Pros: The staff were all so friendly and very well trained. You felt at home from the moment you arrived. The rooms fantastic and the whole offering exactly what you would expect for a top 5 Star Hotel. Treat yourself
Okay
5,9
This is not a typical Ritz-Carlton property and Marriott should probably change the brand of this location to something else. The hotel is located in the middle of Downtown Atlanta, and surrounded by homeless people and crime. The first night we were there someone was shot across the street from the hotel, but that’s a lot of Atlanta. The property is dated and while the rooms have been somewhat updated, the pillows were terrible, the bathroom is small, the toilet didn’t work, several items in the room were glitchy, and the feel of the hotel is not at par with the price. The saving grace of this hotel is the staff, they were amazing. From the valet and bellman team, to the front desk and the housekeeping staff, all lovely and top notch. This property also has one of the nicest gyms I’ve seen in a hotel. If this hotel was branded anything other than a Ritz, I would’ve have scored it higher but the expectations don’t meet the brand.
Excellent
9,3
Pros: Location
Cons: Room was tight. The did not take the effort to find my marriott rewards number ( did not have with me). would not consider an upgrade evin if I paid because I booked with this site.
Excellent
9,7
Pros: We were caught up in the Atlanta Airport power outage and when we were finally able to get out it was a welcome relief to book a room. Thank god!
Excellent
9,1
Pros: The employees
Cons: No pool or jacuzzi. Or free breakfast
Mediocre
2,0
Cons: I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.
Excellent
10,0
Pros: Everything on the Room Service menu was excellent.
Excellent
9,7
Pros: Great service and friendly efficient staff.
Excellent
10,0
Pros: everything
Excellent
10,0
Pros: Every employee was great ! The Christmas Dinner was absolutely awesome!! Celebrated our 40th Anniversary and Christmas! We had a wonderful stay!
Excellent
10,0
Pros: The staff at the hotel was without question second to none. I travel over 200 nights per year so I have a bit of hotel experience.
Cons: The traffic at the front was a bit much, but the Valets manage it extremely well. The Valets are the best I have ever seen.
Excellent
10,0
Pros: Everything about the Ritz is perfect for a business or leisure stay. The service is always impeccable and the rooms luxurious. The beds are always comfortable and the atmosphere perfect. Enjoy staying at the Ritz and eagerly look forward to my next one!
Excellent
10,0
Pros: champagne at check in.
Mediocre
3,9
Excellent
10,0
Pros: The Hotel while a Ritz Carlton also has a boutique feel, the rooms are exceptional in function and style. All of the staff that I interacted with were warm and friendly
Cons: There was nothing I did not like
Excellent
8,5
Pros: Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful
Excellent
10,0
Excellent
10,0
Pros: The beds, service, staff, everyone is here to help you enjoy and relax life. My favorite and only place in Atlanta I will stay.
Okay
4,0
Pros: The location was central and easily accessible.
Cons: The pillowcase had remnants of apparent eye makeup, there was no "smart" TV to access any streaming services, the room service food was average and overpriced for its quality.
Located in Downtown Atlanta, this eco-friendly hotel is within a 10-minute walk of AmericasMart, Centennial Olympic Park, and World of Coca Cola. Georgia Aquarium and Children's Museum of Atlanta are also within 10 minutes. Peachtree Center Station is only a 3-minute walk and Civic Center Station is 6 minutes.
Overall 8,3 Excellent
Based on 6 348 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,4
Excellent
8,0
Excellent
10,0
Good
6,2
Excellent
8,0
Good
6,2
Excellent
10,0
Excellent
10,0
Okay
5,4
Okay
4,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,2
Pros: I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Good
6,2
Pros: Hotel was very nice and staff was pleasant. Rooms were clean, some of the hallways were a little shabby.
Cons: Surrounding area was not safe at night. . There were a lot of homeless people in the streets at night who would harass you as you tried to get back to the hotel from dinner. Also price of the hotel was high.
Excellent
10,0
Pros: Great gym. Quality Restaurants and very helpful staff. They also do this nice feature where fresh fruit is available in the lobby and in the gym!
Good
6,5
Pros: The hotel was in a good location
Cons: Beware of scammers calling your room
Good
7,4
Pros: Comfortable bed , I was upgraded to a king and also put up on a higher floor by request.
Cons: The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
Good
6,8
Pros: Location
Cons: Had to valet parking. Cost 40 dollars a day. Took us 30 min to get into the hotel and 20 min for them to get our car back to us.
Good
7,4
Pros: Location and the people are awesome.
Cons: Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
Excellent
10,0
Pros: I loved the staff and overall ambiance of the hotel... We will definitely stay here again!
Cons: I didn't like the price of the restaurant and the food was okay.
Excellent
9,7
Pros: Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room.
Cons: Overnight parking was very pricey (I think $35/day).
Excellent
10,0
Pros: Downtown convenience with great staff
Excellent
8,0
Pros: Good location, beautiful building, nice room
Cons: No parking. I booked this hotel because wanted to make sure we will have parking. Hyatt’s parking was full so they pretty much told us to find parking anywhere we can and it’s not their problem. It was freezing cold outside so it was a big inconvenience for us
Excellent
10,0
Pros: Great location. Very accommodating staff
Okay
4,2
Cons: Flies in the room. Hair in the toilet. Was not clean
Excellent
8,5
Pros: Loved the location?
Cons: Could of been a little cleaner.
Excellent
10,0
Pros: Everything! !!
Good
7,7
Cons: There should be a shuttle to and from the airport and a a better parking system
Excellent
10,0
Pros: Great staff, great location, great place
Excellent
9,7
Pros: Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
Excellent
10,0
Pros: Location
Cons: Breakfast not included
Excellent
10,0
Pros: Great rooms with even better location. Right in the center of the city close to many restaurants and activities.
Excellent
8,3
Pros: Location and Staff
Cons: Bathroom not as clean as expected
Excellent
8,6
Pros: Great view.
Cons: Business center has been monopolized by fedex and no free WiFi!
Excellent
10,0
Pros: I absolutely loved the Club level and Club access, with wonderful food and beverages, as well as amazing service!!
Cons: It would have been better had at least the hot tub been available for use. I can understand the outdoor pool needing to be shut down during your winter schedule, however the hot tub could still be used, and those of us from colder regions don't recognize your winter temps as cold lol
Good
7,3
Pros: Very clean, and comfortable. Friendly and helpful staff,location downtown so conveniently close to anything you may want to do. I really enjoyed my stay
Cons: One of the house keepers stole my iphone, that I left in my room.
Located in Buckhead, this luxury hotel is within a 5-minute walk of Legoland Discovery Center and Phipps Plaza. Lenox Square and Atlanta History Center are also within 2 miles (3 km). Buckhead Station is 7 minutes by foot and Lenox Station is 10 minutes.
Overall 8,3 Excellent
Based on 1 091 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,2
Excellent
8,5
Excellent
10,0
Excellent
8,8
Excellent
9,1
Excellent
10,0
Excellent
10,0
Pros: The location & staff & Kardell was amazing
Cons: The TV was not working in my room & it took a little while to get fixed
Excellent
9,4
Cons: Paper thin walls were horrible- I heard EVERYTHINT from the room next to me.
Excellent
9,1
Cons: The room next door to me was filled with screaming children and a crying baby throughout the afternoon and evening.
Excellent
10,0
Pros: Great and friendly staff. Very nice accommodations and good service overall.
Cons: I can't think of a single thing.
Mediocre
2,0
Pros: Nothing, I want a refund
Cons: Did not stay in room. karenanneholliday@gmail.com ritz Carlton platinum elite
Excellent
10,0
Pros: Very friendly staff! Excellent
Cons: Nothing
Excellent
9,7
Pros: Great location, the hotel was impeccable and had updated facilities. Service was efficient.
Cons: Parking was outrageously expensive. The staff could have warned us that you pay the $18 fee everytime you leave the parking lot.
Good
7,4
Pros: Lobby and surrounding areas were beautiful. Close to the places we wanted to go.
Cons: Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds
Mediocre
2,5
Pros: Bed was comfortable but no refrigerator or microwave
Cons: Add complimentary snacks Nd put microwave Nd refrigerator in room Front desk didn’t want to give me more face towels Charge for parking in their own parking lot when it should be included in that high price for the room
Located in Midtown, this hotel is within 1 mi (2 km) of World of Coca Cola, Georgia Aquarium and Centennial Olympic Park. Georgia World Congress Center and State Farm Arena are also within 2 mi (3 km). North Avenue Station is only a 4-minute walk and Civic Center Station is 12 minutes.
Overall 8,3 Excellent
Based on 913 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
9,4
Excellent
8,2
Excellent
9,4
Excellent
9,7
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Mediocre
3,3
Pros: The history of the hotel. Very easy check-in and out.
Cons: Although I was excited to be staying at a historical hotel, I wasn't expecting my room to be so historic. The bed linens were pilled, the bathrooms were dated and tiles cracked, the remote was sticky (as in the buttons wouldn't work and there was candy stuck on it), there was an odor to the room (fixed temporarily by febreeze I purchased), stains on the carpet and chair, the tissues were re-stuffed into the box., the toilet paper was not fresh, you can hear everyone else flushing and showering, lamps that had blown... The room aside, I thought I would at least be won over with southern charm, but I got better service at the Chick-fil-A. All of my calls to the front desk went to voicemail where my messages were never responded to, even in person questions asked at the front desk weren't responded to, and when asked for recommendations was either sent to a salon where I wouldn't even send my dearest enemy or was given none at all. Thank goodness for Yelp. The outside is still beautiful and charming, although the cleanliness level of the hotel steered me away from trying their restaurant, I would say lunch on their patio would be the best way to experience the hotel where the Gone With the Wind premiere was held - and stay elsewhere.
Excellent
8,0
Excellent
10,0
Excellent
10,0
Good
6,5
Pros: location across from the Fox
Cons: our friends got super huge spacious rooms with suites and KITCHENS!!! We asked for an upgrade and had a small room way way down the hall and around the corner, what is up with that?? No one answers the phones - called room service, front desk, conceirge, and the operator---VERY ANNOYING THAT NO ONE WOULD ANSWER REPEATED PHONE CALLS will not stay here again..,.,
Good
7,3
Pros: Location, didn't use it for anything other than a place to sleep.
Cons: Didn't use the kitchen area but the drawers were coming apart. Ultra cheap cabinets showing poor management decision.
Okay
5,7
Pros: The staff was exceptional.
Cons: Room was worn. For $200 a night, I expect furniture that is unscratched and a bathroom free of rusty hinges and moldy silicone.
Excellent
10,0
Pros: We stayed there on a spur of the moment decision, for our anniversary. When we told the front desk it was our anniversary, they upgraded us to a renovated corner suite. It was absolutely beautiful! The staff was very friendly and helpful, the room was clean. I can't say enough good things about our stay! I highly recommend it!!
Good
6,0
Pros: It need remodeling bad. I think the reason the hotel gets the fame ir getting due to its consist work flow and its across from the Fox Threatre! I expected way more than what I saw. But now I can say, is I love their fitness room and the pool with on top floor is an extravagant idea.
Cons: Its just need remodeling and make the rooms bigger!!!
Good
6,3
Pros: The value and location are great.
Cons: It needs some room improvements and updates.
Good
6,5
Pros: close to theatre
Cons: did not get room type requested. room poorly furnished, no refrigerator as promised, no king bed as promised. very disappointed
Excellent
9,7
Pros: The room was absolutely amazing! Not to mention that the hotel itself is gorgeous.
Excellent
8,0
Pros: it was a great hotel excellent staff very comfortable
Cons: I was given the wrong room not the one that was ordered
Excellent
10,0
Pros: Beautiful hotel, incredible staff, great location!
Excellent
8,0
Pros: Lication, comfy bed
Cons: Noisey room attendants
Excellent
10,0
Pros: The staff was very accommodating and could not have been nicer.
Excellent
10,0
Pros: Very upscale atmosphere. Older hotel that has obviously been well maintained and improved upon. Everything about the hotel is classy.
Cons: Nothing!
Good
6,0
Cons: The "historic" feel of the lobby and building is charming, but the actual rooms are simply old, tired, and somewhat dirty.
Excellent
9,7
Pros: I was not there a lot but the shower was clean and spacious. I had a great view of midtown Atlanta. I felt secure because of the valet parking and floor accessed only with your room key. The beds were clean and fluffy but supportive.
Cons: When it was time to get my car the valet did not provide clear communication. There was a crowd because the hotel was having an event and it was raining. He took my card and never said anything else or what to expect.
Okay
5,3
Pros: Rooms were very spacious.
Cons: There were stains on the carpet not only in the hallway leading to the room, but all over the carpet in the room itself. And don't even think of trying to sleep in or just relax after 9. They are in the midst of renovations, and the constant jack hammering, or whatever tool they were using will reverberate into your room. You can cover the noise by turning the tv up loud, but that defeats the purpose of trying to relax.
Good
6,5
Pros: The building and location are great. Appreciate the secure elevators. Restaurant and bar were good. Parking was expensive but worth it - fastest vallet ever.
Cons: There is a full kitchen but no dishes, glasses, pots or pans. The shower curtain wasn't functional so water got all over the floor. Wish there has been extra blankets. I wanted to watch a movie on the couch but could not get comfortable. TV channels were limited.
Okay
4,6
Cons: The quality of hotel. Outdated, shower didn't work, lost reservation.
Excellent
9,6
Pros: The bed was super comfy. Hotel was in a perfect location for our event plus exploring; great walking area.
Cons: Bathroom needs updating.
Good
6,0
Pros: 1
Cons: Poor/few TV choices, expensive rooms for the size.
Located in Downtown Atlanta, this romantic hotel is within a 10-minute walk of AmericasMart, Centennial Olympic Park and CNN Center. Georgia State University and World of Coca Cola are also within 15 minutes. Peachtree Center Station is only a 2-minute walk and Five Points Station is 8 minutes.
Overall 8,1 Excellent
Based on 457 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,5
Pros: Location: was accessible to the locations I was in Atlanta for.
Cons: Staff were very inattentive. Door man just sat on a bench on his phone, never once opening a door, receptionists were unable to find packages I had had shipped there. Food was across the board poor: paper shreds in my granola, green eggs in my cob salad, incorrect sides came with my room service. Cleanliness: in the room walls were scuffed, their was just smutz on everything! Like the lamp, countertops, etc. I was expecting a 4 star experience like was advertised but I would have been better off staying at a cheaper chain.
Good
6,2
Excellent
10,0
Excellent
8,2
Good
7,7
Excellent
10,0
Okay
4,5
Excellent
10,0
Okay
5,4
Excellent
9,1
Good
7,7
Excellent
9,1
Excellent
10,0
Good
6,0
Excellent
8,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Okay
5,7
Excellent
8,0
Good
6,5
Pros: The hotel is very conveniently located in downtown Atlanta, and is right across the street from a MARTA stop, making it easy to get around town. The price on Kayak, only $90 a night, made it easily the cheapest hotel in the area. However, I would be disappointed if I had paid full price ($140 and up) for the stay.
Cons: The room was fairly small and cramped, the doors opened in on the bathroom and made it very difficult for two people to comfortably stand in front of the mirror. We reserved two nights, and the morning after the first night we had people coming to our door and calling the room, asking if we were "staying an extra night." It turns out they had misread the reservation and thought it was only one night. Some of the staff were very nice, but it was a little offputting to feel like we were being asked to leave when we had the room reserved. Overall, the hotel was okay, but I wouldn't be too excited to stay again.
Excellent
8,8
Excellent
10,0
Pros: The rooms were clean and lush with plenty of small comforts like extra towels. I was, according to my roommate, asleep in seconds after hitting my pillow. Staff members were cheerful, respectful, intelligent, and able to adapt to situations as needed. There was a full gym, which I did not expect (I figured a couple of treadmills, tops), and a nice-sized computer/business room. The restaurant's breakfast offerings were varied, so that even my limited diet was catered to, and deliciously so. The chicken strips during the evening wine hour were also quite tasty, and my roommate says the wine was lovely. All in all a lovely experience. MAJOR props to housekeeping.
Excellent
8,5
Excellent
10,0
Excellent
8,8
Excellent
9,1
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,8
Excellent
9,4
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Mediocre
3,7
Excellent
8,8
Excellent
8,0
Excellent
9,7
Pros: Location was great. The decor was nice. The staff were helpful.
Cons: The rooms are small for a family. Parking is tough and best to valet.
Excellent
8,8
Pros: Comfy beds, the staff Troy and Meisha were super accommodating and nice, we got a late check out which was really helpful. We also got a corner room with a great view.
Cons: The only parking available was $35/night, which I get is pretty standard for downtown properties, but we did have to find parking. Some of the furniture in the room was a little dinged up, could probably use some renovating. One of the elevators was having some issues but not a big deal.
Excellent
8,0
Pros: Great location
Cons: Slow internet speed
Excellent
10,0
Pros: They have a nice happy hour. It's also clean, quiet, and friendly. Will definitely stay there again next time I'm on business in Atlanta.
Good
7,4
Pros: The location was great, shower was nice, bed was comfy and the robes were an awesome material. Could use update in interior decor.
Cons: The countertops were not even wiped down, the room was cramped.
Okay
4,2
Pros: The location of the hotel
Cons: The room was super dark even the bathroom need better lightening. I was Charge one price on Kayak and another price once I checked out. I showed the clerk my initial statement she said she don’t know why I was Quoted that and it was nothing she could do. I will not stay at the Ellis or book with Kayak again.
Okay
5,7
Pros: Nice location and nice rooms.
Cons: the staff wasn't the greatest, i went out late at night and couldn't get back in, the worker saw me standing outside at 4am and just looked at me. then slowly came over to open the door while rolling her eyes. Also the parking was terrible. You have a choice between valet for $28 a day or a garage for $6 a day that turns into $32 if you keep your car there overnight.
Good
7,4
Pros: Staff was very friendly and accommodating, even provided us with earplugs while we were going out to a rather loud concert. The bed was very comfortable as well.
Cons: Makeup stains on the towels, TV had static lines running through the display, shower leaked water all over the bathroom floor despite taking 4 cumulative showers (no user error).
Okay
5,4
Pros: Convenient. Staff was helpful and polite.
Cons: Water pressure. No noise proofing. Uber could not find address. No hot water one morning.
Located in Downtown Atlanta, this romantic hotel is steps away from Centennial Olympic Park, College Football Hall of Fame and CNN Center. Georgia World Congress Center and State Farm Arena are also within 10 minutes. Dome-GWCC-Philips Arena-CNN Center Station is 6 minutes by foot and Five Points Station is 9 minutes.
Overall 8,0 Excellent
Based on 3 504 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
9,4
Good
7,7
Excellent
8,2
Excellent
10,0
Excellent
10,0
Mediocre
3,4
Mediocre
3,4
Pros: My reservation was ready.
Cons: Elevator was not working most of the time, there was a tear on the carpet by the balcony, I was adviced to use the stairs after waiting for several minutes on the only working elevator. Walked to the 14th floor and my card didn't work. I called front desk right away for a replacement card. They explained that they will send someone up, 30min later, nothing, I went downstairs and the staff was short and lazy. I politely asked for a replacement card and asked if there is any kind of compensation for all the inconveniences that happened. Front desk said there is nothing they can do. It is very unlikely I'll get a room there again.
Excellent
10,0
Pros: Very friendly and accommodating staff. Was travelling with my seven year old and was impressed with every facet of this facility. The proximity to Phillips Arena, World of Coke, GA Aquarium, Olympic Park, CNN, and the College Football Hall of Fame make it the ideal hotel for an Atlanta vacation. The food court in the CNN center was also very, very convenient and provides plenty of options for those traveling with children as I was. The vast majority of the guests in the hotel appeared to be there on business but the hotel is very family friendly as well. My room was extremely clean and well-appointed. I arrived hours ahead of the check in time and was permitted to check in early. I look forward to staying again.
Cons: I hate paying for parking at any hotel
Excellent
8,5
Excellent
8,0
Excellent
10,0
Excellent
9,6
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,8
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,0
Pros: The room was updated and very clean. The location is excellent! We were there for a concert and it was so nice to be so close to Phillips Arena.
Cons: The staff. I called earlier in the day and they didn't have my reservation and were snotty about it. Kayak had outstanding service, and helped the Omni get things straight. We were able to check in when we got there. My friend however, who also had a reservation, was not able to check in until after the concert was over (at 2 am) because they didn't have a room available for her when she tried to check in at 8 pm. They were rude, let her go to the spa to change and stored her bags, but then never called to tell her a room was ready. When we got out of the concert she went to get her room and they said she would still have to pay full price. Was NOT impressed with their customer service!
Okay
4,5
Pros: It is centrally located down town
Cons: The staff wasn't friendly and said they were out of rooms even though I had showed them my reservation. After causing a small scene and strong arming them I was provided with a room but it wasn't a two bedroom like I had booked, instead it was a two bed. They didn't advertise they only had vallet parking and no public parking so an additional $35 will be charged to your card for the service. The valley parking service is slow to retrieve your vehicle when you need it and the staff seemed really shady; and that doing there job was a burden on them. There was also no microwave in the hotel room and the only one in the lobby was broken.
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
9,6
Excellent
9,0
Okay
4,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,1
Excellent
10,0
Excellent
8,0
Located in Buckhead, this luxury hotel is within a 10-minute walk of Legoland Discovery Center and Phipps Plaza. Lenox Square and Atlanta History Center are also within 2 miles (3 km). Buckhead Station is only a 3-minute walk and Lenox Station is 13 minutes.
Overall 8,0 Excellent
Based on 568 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,5
Pros: The location can't be beat. The hotel restaurant is great, most of the surrounding, walkable restaurants are great, and the staff is upbeat and professional.
Cons: The bed sucks! It was flat and lumpy. The pool is the size of a kiddie pool, most shaded, so few sears even at 11am and no tables to eat at there. The street noise is loud and my room was directly over the valet area so I could hear the noise all night the the people coming and going to get to the rooftop club. The overnight fee for a car is a ridiculous $38. I live 3 miles up the street so I took an uber for $10. I still got charged for the overnight fee but they removed it later. My stay was so lousy that at 4:30am I took an Uber joke to get into my own bed and try and claim any rest in my comfortable, quiet surroundings. Also, the bathroom is so tiny that the sliding door basically brushes up against the toilet and the entire bathroom is open to the room. There isn't a privacy of partition wall. If you are just going to Buckhead to drink your face off and pass out, this is a great location. If you wanted to try and have a staycation with a mix of sun, fun, and rest...go to the St Regis.
Good
6,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Mediocre
2,0
Pros: I have stayed here many times and the staff and managment previously would give you no hassle. It’s suppose to be “whatever whenever whatever!” meaning whatever you want you get and they kept that ideology! Up until the merger. The company has hired poor customer service close to that of concast and thier rude customer servic? “Amazing after I have stayed with SPG properties over a 100 nights and Bennett gold for over six years almost to lifetime platinum. I’m not sure it’s worth it in the last two years since the merger I would recommend staying with a Hilton property or atleast no W in Atlanta.. all the other properties are amazing. In the last year SPG has been the rudest company especially for thier elite money paying and lifetime memebers. I had my birthday in 2004 at a location I won’t discuss but the manager gave me a pair of silver W cuff links! I cried. When you spend 3 times as much for a drink, for food as well as a room! You are entitled to be left alone and not harassed. You are the boss. As long as you don’t bother another guest or in anyway offend another guest or employeee. They take notes on you during your stay so you’ll need to be careful or if you go to the “principles office.. paying your hard earned money ... Your best Be on your best behvior.” This is without any complaints from a single guest. It’s a small vacation it’s a fun time right! Wrong it’s a harassment and a racist hotel the W at Buckhead. Otherwise; they threaten you with a little black book on you, what type of girls you have and thier dresss they assume they are hookers little do they know who they are. See these hotels are to be the quality of the four seasons in vegas and they don’t touch them at all! Tyoukknever hear the Work “NO” you’ll be treated like royalty.. and that’s where royalty stay! Not at the motel 6 staffed W. The movies rentals on demand are designed so if you don’t like one you started and switch to another. They still charge you. This accounts for children movies as well. Even if you try to go back into an unlimited Movie type. Your movie/s are all charged even if you decide to return to regular Television you cannot go back to your Movie your required to reorder it! Simply stated the W has become a very racial staffed esrablishment but not only did this occur recently but recently before that at a sister property a representative called myself a “cracker” and my friend who I played football with for years a “Whop” all witnessed. I just get More and more poor customer service and it seems the W and a sister property will with be rude, argue or give a long term over 10 years client a hassle since the take over. In my life time it is some of the worse guest relations of any hotel name for the W in Atlanta. My personal life and my personal away time is that it’s either hard work or hard play and I should have smiles and “Yes Sir’s!” Especially; after all my loyalty, my friends, my ex’s, my aquantences and family. Try the Wesrin!!
Cons: Read above! Thanks!
Mediocre
2,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Pros: Modern look and feel
Cons: Uncomfortable bed, tiny bathroom, almost unusable, stained marble table, overly modern feel with minimal comfort and size for the money
Mediocre
3,7
Pros: Lovely Rooms. Convienent Location.
Cons: The staff were completely unprofessional and tacky. I felt as though I was dealing with teenagers working at Abercrombie & Fitch, instead of trained receptionists. You would have thought THEY were the guests and I inconvenienced them. Ridiculous.
Excellent
10,0
Pros: I enjoy all W's, they always have a great scene going on.
Cons: The $85 charge that I am trying to figure out what its for.
Excellent
10,0
Pros: It wad very nice would stay there again
Cons: Nothing
Excellent
10,0
Pros: The staff was very friendly and professional
Cons: N/A
Good
6,0
Pros: Location
Cons: Starting at 9a.m. house keeping knocked on the door awakening me even though the do not disturbed sign was on the door.
Excellent
8,2
Pros: The bed and tv
Cons: Undergoing major construction. Quite loud early.
Okay
4,2
Pros: Good location.
Cons: Room wasn't very clean. Drywall had damage. Phone didn't work right. Shower leaked a little. Towels didn't smell fresh. Overall it was very bad and I would never stay there again.
Mediocre
2,0
Cons: The hotel overbooked, so when I arrived exhausted at three in the morning, they had no room for me, despite my reservation. Terrible service.
Excellent
9,7
Pros: Excellent venue for a medium sized conference or wedding. Beautiful facilities. Made you feel like you were home.
Excellent
9,7
Pros: Very clean hotel and friendly staff. It is also in a great location.
Cons: $32 for parking is ridiculous
Mediocre
2,0
Good
7,7
Pros: Helpful staff at night, arranging transportation...
Cons: Aloof concierge at check in.
Excellent
10,0
Pros: Nothing
Cons: Kayak.com’s customer service people were worse than Comcast. gettig a refund for a reservation I had made 10 minutes earlier was the worst ordeal I’ve been through in a while. If kayak thinks that they are saving money by outsourcing call centers, they are gravely mistaken. That was the business thought process of the 90s that has proven to be detrimental to a company costing them well over the money they saved by moving their customer service operator over seas. The person responsible for this who works for kayak probably thinks he or she is a smart person when in fact they are slow and not innovative or creative. Time to fire someone. I’ve alreay trashed kayak on social media but I’m sure hey are already about to go out of business.
Okay
5,7
Okay
5,3
Pros: The $45 cheeseburger was excellent. But shouldn't it be be
Cons: Price, size of rooms, shower didn't have a door got water everywhere. Had to pay $40 a day for valet
Excellent
10,0
Pros: The staff was absolutely top notch, from the bellman to the front desk to the courtesy shuttle driver and especially valet!! The hotel and the room were beautiful and very clean! My friend and I booked spa services at the sister W hotel downtown and a room through the Buckhead location. I have only amazing things to say for both. A++!!
Located in Buckhead, this luxury hotel is within 1 mile (2 km) of Swan House and Atlanta History Center. Legoland Discovery Center and Phipps Plaza are also within 2 miles (3 km). Buckhead Station is 22 minutes by foot.
Overall 8,8 Excellent
Based on 12 reviews
All
- All
- Couples
- Groups
- Solo travellers
- Business travellers
Located in Downtown Atlanta, this romantic hotel is within a 10-minute walk of AmericasMart and Children's Museum of Atlanta. Centennial Olympic Park and World of Coca Cola are also within 15 minutes. Peachtree Center Station is 6 minutes by foot and Civic Center Station is 9 minutes.
Overall 7,8 Good
Based on 6 655 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,3
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,3
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
9,1
Excellent
9,4
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Good
6,8
Pros: I like being close to the Atlanta area. I like the building architecture and the modern furniture.
Cons: After getting our key room, the reception attendant was not too clear about our floor number or room number, so we got of course in the wrong elevator (I had all the bags and three small kids). It was a little frustrating I wished more hospitality and clarity for our first time there... Then the next day the alarm clock in the next room to ours started beeping at 5am with no one there to turn it off. I had to call the guest services to ask for someone to turn it off. Of course all the kids I had sleeping with me woke up at 5am!!! not the way you want to sleep at a 5 star hotel!
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Good
7,6
Okay
4,5
Good
6,0
Pros: The ambiance was amazed high ceiling lobby , very spacious. Nice room , nice option for safe , beautiful pool. Fitness area was great . Sliding bathroom door was nice. Very comfortable beds.
Cons: Valet service should be revamped. Surprise fees of 50$ a day . Valet lost my car during checkout and my vehicle was side swiped in there care. Having to retrieve my car from a parking deck instead of in front of the hotel is an inconvenience especially with kids, traditional valet would bring me vehicle to the entrance of said establishment. Losing my vehicle for over an hour on checkout date set back me and my family’s travel plans to return Home and affected the cost of the rental for a late return . Fridges and microwaves should be added to rooms , motels cost way less and come standard with these why pay more for less !!
Excellent
10,0
Pros: I had soooo many issues trying to book this room, as it was a sold out weekend. The folks at the reservations center were little help, but the staff who actually work at the Marquis were amazing! They are responsive and helped be get the best pricing to avoid a costly weekend. I really appreciated all their support. The valet service is also extremely fast.
Cons: The quality of the toilet paper needs an upgrade. But other than that, no complaints.
Excellent
8,5
Cons: Beds were not comfortable
Excellent
10,0
Pros: Short weekend trip and could not have asked for more. Excellent service and friendliness impressed us and our friends. It was perfect.
Cons: Nothing. It wasperfect
Okay
4,6
Pros: The set up of how the building looked
Cons: The service at the front desk.
Excellent
10,0
Pros: Great location! Walking distance from a lot of great things to do.
Cons: The hot water at times was not working, but they quickly got the problem fixed.
Excellent
9,4
Cons: the restaurant service was awful. we went every night. food was great, service was terrible.
Mediocre
3,1
Cons: Supposed to be free wifi. And free parking not amazing at all
Excellent
10,0
Pros: Friendly staff, nice rooms, comfortable beds. Location close to MARTA station, easy ride to airport. Well worth the price.
Excellent
9,4
Pros: Overall, pleasant stay. Friendly staff. Would definitely reccommend
Excellent
10,0
Pros: Great staff, perfect location, very central. Unique architecture. Highly recommend.
Okay
4,2
Pros: Location
Cons: Telephone didn’t work. Had an engineer every day and never got it to work. Suddenly had additional refrigerator sitting on the floor. Not requested.
Excellent
10,0
Pros: They had amazing customer service!
Good
7,1
Pros: Big hotel. Accommodated my early arrival.
Cons: False alarm went off at 5:30am, waking all guests. It was not resolved until about 20 mins later.
Good
6,2
Pros: Customer Service, lobby, Starbucks on site
Cons: $35/day for parking
Excellent
10,0
Pros: Short walk to all the fun downtown activities like coca cola world and the aquarium. Beautiful hotel with a great indoor/outdoor pool.
Good
6,2
Pros: it was a nice room and pool.
Cons: no where to park except down the street at midnight in downtown atlanta with my daughter. we first sat for 45 minutes to get into the mariott only to find out they had no parking because it was full and so we had to go down the street park in a parking garage, and walk back two blocks with our luggage at midnight. I will next year stay someplace that offers more to there guests. I was disappointed also in the staff very unhelpful, I just was not impressed at all with what I got for my money
Mediocre
2,0
Pros: Clean room
Cons: 45 min check in, valet was full, took 2 hours to get s toothbrush
Excellent
9,6
Pros: The sports bar was a great place to wait for the room to get ready.
Cons: Parking was not the best but it was downtown atlanta so not a lot you can do. Also the checkin desk seemed under staffed. There was a constant line of people.
Excellent
10,0
Pros: Very nice hotel could not ask for more
Excellent
9,7
Cons: Great hotel and location with easy access to stadium and Olympic Park. Great staff and facilities. Pillows were a little too soft and bed was not the most comfortable but otherwise room was great.
Excellent
9,4
Pros: Exactly what I needed for my business trip.
Cons: The only thing that could have been better was the internet. I paid for the extra fast connection and it was sometimes plenty fast but other times wouldn't take several minutes to load even basic pages.
Located in Downtown Atlanta, this romantic hotel is within a 10-minute walk of AmericasMart, Centennial Olympic Park, and CNN Center. World of Coca Cola and Tabernacle are also within 10 minutes. Peachtree Center Station is only a 2-minute walk and Five Points Station is 9 minutes.
Overall 7,7 Good
Based on 2 653 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,7
Pros: The hotel is probably the best in Atlanta. Especially if this is your first visit. It's pretty cool because you can go on the 72nd floor and see the entire city.
Cons: Well the parking was terrible. We were really disappointed. We decided to self park vs valet, grabbed a ticket.. This parking garage is so tiny. We drove around looking for parking, ended up on the top floor. No parking. So we had to leave the parking garage. Paid money to drive around looking for a spot. We ended up Valeting. The next day we checked out, and came to find a note on our truck that another car hit our truck and ran. Good thing a couple saw and left their car info. Basically the parking is the worst part.
Excellent
10,0
Pros: The Westin Peachtree was a lovely hotel; we would definitely stay there again. My only complaint was that we went to the bar for some late night snacks/drinks and it took an incredibly long time for us to be served. The food took an hour and we only ordered a quesadilla! Granted they were busy, but I think they should've been able to handle the crowd since they are a well-established facility. There was no manager there to address the issue. That being said, we also ate breakfast there the next morning and the service was very prompt. Overall the hotel was really nice, clean and comfortable.
Excellent
8,8
Excellent
9,7
Excellent
10,0
Excellent
9,4
Excellent
8,5
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
9,4
Pros: TL,DR; List: - Clean and modern - Awesome view - Two blocks from Centennial Park and all the attractions there (Aquarium, Coke museum, etc) - The staff was pretty awesome and very friendly We were there for only two nights for a concert that was in the park, so the location was the entire reason I chose the hotel. The room was a tad small, but well maintained and modernly furnished. I wish they had glass doors in the shower instead of a tub and a curtain, as I have 3 kids that don't know how to keep the curtain in the tub and thus the water not all over the bathroom floor. There were a LOT of places to eat around the hotel, but most were either SUPER pricey or not opened on the weekend as the most likely catered to the business crowd. There is an underground mall that we found had a pizza joint and a chinese place opened. Waffle House is also a couple blocks away, and on your way to the park. We also walked over to The Varsity for lunch so the kids could experience it. It was about a 20min walk each way. Other immediate eateries I saw: Hooters (across the street, open till midnight), Hard Rock Cafe (also across the street), some brazillian steakhouse that looked AMAZING, a fish place named Ray's that looked pretty pricey, several bar-and-grill type places, and some cozy little place a block down that had a cute name that had southern food. Parking was crazy. My GPS took me to the smaller entrance, so I wasn't aware there was self-parking right at the hotel. It was $22 per day to self-park, but I ended up where the guard pointed me towards a block away for $20 a day. I would have rather paid the extra $2 a day and had the car in a more convenient location. Since we were just there a couple days, and had no intention of going anywhere in the car, the only benefit would have been packing our stuff into the car and taking off without having to walk through the city with all our luggage. The pool was a bit interesting. I loved the fact that it was inside, so even though it was raining all weekend, the kids and I were able to take a dip. It's a strange little pool, not concrete but rather some sort of plastic insert. The biggest let down was that we did not see a hot tub. Nothing better to relax after standing for a 4hr concert in the park than to relax in the hot tub. Also, to get to the pool (and the workout room), you have to go to the 9th floor, then over to another elevator off to the side, then up to the 11th floor. Seemed very strange, but I guess they may have added the pool later. Lastly, we found out the last day that you can go up to the tippy-top floor, where they have some observation decks setup. We got all excited, since the hotel is like 70+ floors, and we were told you can see several states away. However, we found out that it isn't opened until like 3pm, and being out last day and having a 8hr drive back home ahead of us, we were not able to actually go up there. Oh well, maybe next time.
Cons: TL,DR; List: - No free wifi in the room - Parking is a mess, and valete is pricey - There are a few restaurants in the immediate couple of blocks, but most of the cheaper options were not open on Sat or Sun (not the hotel's fault, I know) - Most of the channels on the TV were not in HD or were VERY fuzzy - Pool is strange to get to, and no hot tub
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
8,2
Okay
4,2
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,6
Excellent
8,0
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
10,0
Good
6,3
Pros: The location
Cons: I didn't like that check in was at 4 and room wasn't ready when I arrived at 5. They also said that they didn't have any queen beds only king at that time because the rooms weren't clean yet. I booked room a month and a half in advance from stay and had 3 people staying in room, so why would I want a king bed.
Mediocre
3,1
Pros: The view only
Cons: The bed was a rock it was freezing throughout the entire hotel, the bathroom is way too small, I've seen nicer comfort inns
Excellent
8,5
Pros: I loved the view from our floor and the room overall was very comfortable and clean.
Cons: I did not like that you have to pay for wifi unless you are a member.
Okay
4,2
Pros: Hotel has a nice view and rooms were comfortable and clean.
Cons: After spending $135 for one night, parking was full and we had to park in a a garage 6 blocks away and pay $32 dollars. Valet parking did nothing to help and then the hotel wanted $12 to use wifi. I thought for the price that would be included.
Okay
5,4
Pros: The valet parking and baggage storage staff were very friendly and helpful, but the check in receptionist was cold and impersonal.
Cons: For these prices, WIFI should be free. Period.
Excellent
9,1
Pros: Incredible views. Within walking distance of almost everything Atlanta has to offer. Friendly staff, quick to respond to any requests at any time of the day/night. Our AC unit lost power at 11pm, they had it working by 11:30pm. ORDER A DRINK at the bar on the 73rd floor and then sit back and relax while the room rotates, giving you the best view of every part of the city. Worth the money.
Cons: Only complaint - the beds in the double queen rooms are small, and do not comfortably sleep two adults.
Excellent
10,0
Pros: Staff were great
Excellent
8,2
Pros: Great hotel in the center of downtown. Very clean, comfortable bed, and nice room. Great view of the city from our 50th floor room.
Cons: The garage was full, as was valet, which meant we had to drive and find a garage which ended up being $32 for overnight parking. Not sure if parking would've been free otherwise, but that was a big disappointment.
Excellent
9,7
Pros: Great location. Beautiful building. Great views.
Cons: Expensive parking. Expensive room service. Long check-in line.
Good
6,8
Pros: The view of the city.
Cons: That my car got broken into in the parking garage. Window was smashed.
Excellent
8,5
Pros: Close to all I needed, amenities were complete
Cons: Noise, heard next room talking till 3 am.
Excellent
8,5
Pros: View from the room was lovely.
Cons: Used to having breakfast and parking included in the price of the room.
Okay
4,8
Pros: Rooms were nice and clean
Cons: For the cost I would hope for a peaceful nights sleep but instead loud music was played half the night along with younger girls running and laughing up and down the hall. Very disrespectful.
Excellent
8,0
Pros: Location,luxuries ,clean,staff,view
Cons: Valet parking
Excellent
10,0
Pros: Everything
Cons: Nothing
Excellent
9,7
Pros: Everything you need was within the confines of the Westin and it was central to other sites in the city.
Cons: Bar was a little pricey as was parking!
Excellent
8,3
Pros: The building, the view, the location,
Cons: the service.
Excellent
8,0
Pros: the staff was very helpful
Cons: the air conditioner was noisy
Good
7,4
Pros: I liked that MARTA was across the street and there were several restaurants on the same block. I also liked that checkout wasn't required until 3pm. The valet service was always very prompt. I appreciated the security of needing your key card to enter the building at night and to get the elevator to go to guest room floors.
Cons: Every morning we woke up there, we were congested. After we left the hotel each day, we felt great (and neither of us were sick before or after our stay). I question the air quality from the air conditioning. The bathroom was very small and the grout in the shower was stained to a degree that I was grateful to have remembered my shower shoes. The exit to the valet was very convenient, but exits to walk onto the street were less obvious.
Excellent
9,4
Pros: Great hotel with excellent service. - typical of a Westin! View of Centennial Park from the room was beautiful.
Good
6,0
Pros: Location
Cons: Nothing about it stood out. It was the same as staying at a days inn.
Excellent
9,7
Pros: was a wonderful weekend in a Beautiful city. The stay was everything expected in a luxury Hotel.
Cons: Did not have a Hot tub to soak the bones after day exploring city.
Located in Downtown Atlanta, this hotel is within a 10-minute walk of AmericasMart and Children's Museum of Atlanta. Centennial Olympic Park and World of Coca Cola are also within 15 minutes. Peachtree Center Station is 7 minutes by foot and Civic Center Station is 10 minutes.
Overall 7,5 Good
Based on 5 803 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Pros: Central location, close to interstate and shopping needs. Friendly staff, clean hotel. Room was a good size for the money spent and had a decent view of downtown Atlanta.
Cons: The self parking facility was built in the 1960's and because of that, the spaces are extremely narrow and the ceilings were so low that I could not open my trunk to remove my luggage while parked inside (I drive an Infiniti QX60) Due to this reason, I was forced to valet park so I could get my luggage out of the trunk, this cost me $34 per day plus tip of course. I would like to encourage the hotel management/owners to consider rebuilding the parking garage to adapt to the needs of modern vehicles to alleviate this issue and allow patrons to self park more easily.
Okay
4,0
Excellent
9,1
Excellent
10,0
Mediocre
2,0
Mediocre
2,0
Okay
5,1
Excellent
8,0
Good
7,1
Good
6,0
Excellent
8,5
Good
7,4
Okay
5,1
Good
7,7
Okay
5,4
Pros: Pretty good location. Walking distance to aquarium and World of Coke, and MARTA station. Series of skywalks connecting hotels made it nice to walk around Atlanta out of the heat, and away from traffic. A little tricky finding how they all connect up inside each hotel, though.
Cons: Elevator from parking deck came up into a construction area: there was no sign indicating this would be the case. That area was closed for entry from the hotel lobby. Other elevator to/from parking deck had a stop on the LL level which was a room slightly larger than the elevator, but with the exit doors chained shut. Seemed like a fire hazard or a claustrophobic nightmare. Every little thing was an extra fee, including the internet whose price didn't match what was on the reservation. The restaurant in the basement, Trader Vic's, doesn't know the difference between a "reservation" and a "wait list."
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,7
Good
6,5
Pros: Good location.
Cons: Entrance was confusing. Tons of construction. Parking garage only has 6 foot clearance so if you have a truck or SUV you need to pay oversized valet @ $32. Beds were very soft, full-sized, not queen as written in description. No complimentary breakfast. No hot water. Our showers were luke-warm. Would not stay here again. The people who wrote good reviews must never stay in hotels. It's a step above camping, and a step below Holiday Inn.
Good
6,5
Pros: Location
Cons: Hotel under construction, loud noises in the am, room smelled like paint, a little ghetto
Good
6,8
Pros: Centralized loacation
Cons: Parking was a nightmare!!
Excellent
10,0
Pros: Enjoyed that the hotels are connected by sky bridges to the Peachtree center mall
Cons: When it’s busy it takes forever to get on the elevator even though they have ten elevators
Excellent
8,5
Pros: Bar was nice and bartenders were friendly.
Cons: The only complaint I have is the mattress, my partner and I both had a hard time getting comfortable.
Mediocre
2,0
Pros: Pet friendly, the only reason we stayed.
Cons: Terrible hotel, does not deserve the current star rating. Dirty from the lobby to the rooms. There was a cockroach in the hallway. Bathroom counter was dirty. Carpet was torn and pulled up in several places around the room.
Excellent
8,0
Cons: Nice location specially the sky ridges connecting 3 hotels to Leachtree Center very helpful staff good security nice size rooms
Excellent
9,1
Pros: Tha Executive floor perks were great Whatever issues we had with our room were dealt with quickly
Cons: The bathroom faucets leaked. The beds and pillows were too soft fo me.
Mediocre
3,4
Pros: This hotel should be closed while being remodeled. The smells noise and dirt are awful. The noise was truly unbearable. And my room was not remodeled. Sticky floor that I asked to be cleaned and never was. Old beat up furniture. Leaky faucets. Toilet that wouldn't stop running. You'd think it was a roadside motel that rented rooms by the hour.
Excellent
8,2
Pros: Overall good hotel, but when I pre booked online it said I was getting a king size bed and ended up with a queen bed instead for the same price. Not a huge deal but didn't think that was fair to be charged for a king and given "one of our nicer rooms" (told by lady at front desk) and given a queen in an average room. But great location for walking to get food or to other attractions.
Excellent
8,0
Pros: It was in a great location, within walking distinct of many eateries and the aquarium. It was nice and clean!
Cons: Parking was $25 a night. I understand it's downtown atl and parking is limiter but that's a little ridiculous. Parking should be included in your stay, Ive never had trouble with that, even in D.C.or other major metro areas. $130 for one nights stay in a decent room. I would never normally pay that much but I wanted a nice location and to feel safe in atlanta so I didn't mind so much. Nothing bad can be about the rooms or cleanliness. Check in took about an hour.
Good
7,6
Cons: Seemed that a building was a bit dated
Excellent
9,7
Pros: Everything was clean the pool was wonderful and the patio open all night long so you can just relax
Cons: I feel like the beds could have been nicer but definitely not a deal breaker
Good
6,2
Pros: Staff was friendly and the location was very convenient and there were lots of restaurants around.
Cons: Room decor is outdated and the showered switched between hot and cold. The Wallpaper in the bathroom came off on some edged And there were some black spots on the ceiling.
Good
6,2
Pros: Staff was very friendly and helpful. Lady in the gift shop, and when our car battery died the man who jumped the car. Very helpful.
Cons: For the price it was quite plain. No microwave or fridge in room. Beds were probably worst ever, didn't sleep at all! AC barely worked, it stayed hot and humid in the room and when we asked for a fan they said they had none because the rooms are cooled. Then we saw the concierge with a fan. Breakfast paid extra for not worth it and was accessible to anyone.
Okay
5,1
Cons: Very small for the $ No microwave no fridge Parking should be included for at least the guests No free wifi
Excellent
8,2
Pros: Michael, the concierge, went above and beyond to make our trip a great one.
Cons: There is no pool.
Excellent
8,0
Pros: The breakfast buffet was fantastic The servers were the greatest !
Cons: We didn't get what we actually ordered but paid any way . I ordered a western omelette and bacon . But my omelette had extra onions on it and was torn apart . For my wife I ordered two eggs , bacon and a pancake. The pancake was missing and we ask for salt and pepper and hot sauce and never got it as well . They were busy I understand but to pay for a meal incomplete and wrong rubbed me a little bit the wrong way .
Excellent
9,0
Pros: The room was nice, good view and affordable. Great quility of bath products with nice thick towels.
Cons: The bathroom was very small but fine.
Good
7,7
Pros: Location
Cons: Parking
Excellent
9,1
Pros: Jazmyn in consiege is a warm, friendly, helpful young lady.
Excellent
8,2
Pros: The hotel is beautiful especially the view and convenience.
Cons: Got a little sick from the food but when I advised the hotel they stated several
Excellent
9,7
Pros: Great view. Great location. Very friendly staff.
Cons: No refrigerator. Parking was difficult. There was no room to pull up front to run and check in because there were so many cars in the pull around.
Excellent
8,0
Pros: The view was lovely. The staff was helpful and friendly.
Okay
4,5
Pros: Bed were comfy.
Cons: There wasn't a pool--it seemed to be a business atmosphere --not vacation friendly !
Excellent
8,0
Pros: For the price it was decent. Nice clean room. Comfortable bed.
Cons: Room upgrade with Continental breakfast was a waste of money. Have to pay to park whether you valet or self Park.
Excellent
10,0
Pros: I enjoyed every moment spent there. Very welcoming staff.
Cons: Unknown parking charge for the garage. Should be mentioned or stated someway some how
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Landmarks in Atlanta
- Buckhead Station
- Georgia Aquarium
- State Farm Arena
- CNN Center
- Underground Atlanta
- Atlanta Civic Center
- AmericasMart
- Centennial Olympic Park
- The Children's Museum of Atlanta
- Tabernacle
- Margaret Mitchell Square
- New American Shakespeare Tavern
- APEX Museum
- Museum of Design Atlanta
- Rialto Center for the Performing Arts