Atlanta hotels near Museum of Design Atlanta

Cons: Room service was expensive

Cons: The bar / restaurant area is small and lacks any atmosphere. Also, a bottle of water in the room is $6 so my advice is go to the meat by store.

Cons: Everything was great.

Cons: No pool and room did not have view of Atlanta but it was one of the affordable rooms.

Cons: Customer Service and communication was terrible. Would never go back.

Cons: Prices were expensive for the weekend we were traveling. The bathroom was showing a little wear and tear with paint peeling on the ceiling.

Cons: Should be free mini bar and snack $600 a night

Cons: The rooms didn't seem to be kept up as nicely as the price of them would suggest. Furniture was not very well maintained. It looked like pieces had been repainted in a black gloss paint multiple times. The room could have also been a bit cleaner.

Cons: From the moment I got there to check in the person at the front desk was rude. My room wasn’t ready so she told me it would be closer to 3pm. I mentioned that I needed to be ready for a work event by 4 and they basically said that wasn’t their problem. Once I finally checked in, a couple of hours later I got to my room and it didn’t smell very clean, especially the bathroom. As I was coming out of the shower someone barges into my room without even knocking. Of course I was startled. She kept knocking so I had to yell that I needed to get dressed. Once I was dressed she said she came in to check the minibar. She barely apologized then left. The last incident that solidified this as a bad stay was when I went to the “business center” to print out some documents for work. It took me 30 mins to be able to logon to Wi-Fi with my laptop. After calling the front desk several times to say we were having trouble someone comes up to “try” and help but really didn’t offer any solutions. I was finally able to use my own phone as a hotspot to get Wi-Fi. All this time we were on a timer, 15 mins for $6.95. As time was running out I clicked on the timer to extend the time but nothing was happening so I clicked a few more times until I see that the timer now says an hour. I finally print what I need an head over to the front desk to tell them about the timer and to see if they could take off some of that charge due to not being able to get Wi-Fi for 30 mins. The guy eventually takes off some of the charge, which ended up being $169, but he was very rude about it. Overall I was very disappointed with the service and level of professionalism at this hotel. I’m a big fan of W hotels but this was by far the worst W I’ve ever stayed at.

Cons: Unknowlegdeable staff. Arrived at 10 on a Sunday night. A kitchen was closed and their driver dropped us off at 2 restaurants that were closed.

Cons: Seemed like there was a charge for everything..WiFi in room wasn't free..there was a mini fridge but it was packed with liquor so couldn't really put anything in it unless you tool all their stuff out. The upchages on roomservice was crazy. No exhaust vent in the bathroom..so whatever happens in the there ..you and whoever is staying in your room will get wind of it..no door to the bathroom except a sliding door that didn't really give privacy

Cons: Rooms somewhat dated and worn.

Cons: I was put in a handicap room and I'm not handicapped

Cons: The In Room wifi was pitiful. Insuficcient capacity when it was able to be connected to. The room lighting was very poor. Very dark in the room with all lights on.

Cons: Wasn't clear on the parking but $32 to pay for valet was a bit pricy and I was forced to do so because there was no where else shown to park...

Cons: Sink was rather difficult to deal with and parking was a bit of a problem

Cons: The wifi isn't free, The food is way overpriced with 22% service fee, an additional $4 charge for room service, 8% sales tax and 18% gratuity. i ordered a $10 entree which ended up being around $22. The staff isn't that friendly and just seems to be standing around chatting with each other, way too unprofessional. The room was a little dirty and it looks like it never really gets a good deep cleaning or even just a basic surface sanitizing would have been nice. There was food smudges on one of the lamps. Overall, I'm glad I got a discount of Kayak but that price still wasn't worth it.

Cons: The rooms where outdated and dirty had to change rooms because the one I was in had dirty sheets the door panel was falling off and only half the shower spigots worked. The furniture was dingy. The new room was not much better.

Cons: the rooms are old and showing age. Many of the fixtures and accents in the room were broken including one light with exposed wires and the door security chain. Only one towel was provided for a room with two guests and this wasn't discovered till the second person exited the shower and too late to call for more.

Cons: The service was not very good. We requested a refrigerator and had two broken ones brought up. The food at the restaurant wasn't very good. The service overall was very subpar.

Cons: Walls are so thin that you hear people talking in hall and rooms next to you. It was unbelievable how bad it was. By far my worst hotel experience in my life.

Cons: Some staff were super attentive; some not but they all discreta service. It’s pricey.

Cons: The "Whatever Whenever" service was terrible. We ordered room service twice. The first time we ordered, the staff member said we would receive our meal in 45 min or less. It arrived 1.5 hours later. The second time, the staff member said 30 min. We waited for 1.5 hours and decided to just call and cancel the order. We were still charged, even though we didn't receive our meal. Finally, on our departure, we requested some assistance with our bags. The staff member said someone will help us in 10min. An hour later we decide to just carry our bags to our car in the parking deck. We didn't mind waiting for these services. But if we are told something will come at a certain time, it should come at that time. Again The staff members were all courteous, but the services that they provide are not managed properly.

Cons: Staff was exceptionally rude.

Cons: No Pool

Cons: Walls are super thin

Cons: The was no parking, cars were lined in 2 rows for valet and no one came to help. We waited in the car for someone to come & never happened. Parked a little over a block away and walked through some pretty disgusting stuff to get back to the hotel.

Cons: There should be drinks in the rooms.

Cons: Bell staff & valet are famous for watching you arrive and handle your own luggage. This most recent visit I was confronted by bellman saying I could not personally get a cart for my luggage. This was after standing at my car for about 5+ minutes while valet and bell staff were busy doing nothing. Amazing-it hasn't been a problem on past visits for me to get a cart and handle my own luggage while they all stand around and watch. The best they will do is push the handicap button that automatically opens the doors and sometimes a half hearted "can I help you". If management could get bell staff on board then everything would be first class.

Cons: Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.

Cons: Valet parking not included

Cons: I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.

Cons: Very expensive. I think Atlanta was busy that weekend, but $200 a night seemed steep for what it was.

Cons: Staff was rude.

Cons: Parking is expensive but probably the norm for downtown.

Cons: Having to pay 32 dollars a night for parking.

Cons: The extra charges for internet and the mandatory valet parking was a bit much.

Cons: I didn't like paying $6.00 for a bottle of Avían water and $3.00 for a miniature Sprite

Cons: Bell staff leaves a lot to be desire. Most don't even offer any help whatsoever. Hardly ever ask if they can help with luggage and fortunate that the main lobby doors have a auto button or you would always be on your own to open the door. They do a great job of standing around!

Cons: The "historic" feel of the lobby and building is charming, but the actual rooms are simply old, tired, and somewhat dirty.

Cons: Poor/few TV choices, expensive rooms for the size.

Cons: It needs some room improvements and updates.

Cons: Although I was excited to be staying at a historical hotel, I wasn't expecting my room to be so historic. The bed linens were pilled, the bathrooms were dated and tiles cracked, the remote was sticky (as in the buttons wouldn't work and there was candy stuck on it), there was an odor to the room (fixed temporarily by febreeze I purchased), stains on the carpet and chair, the tissues were re-stuffed into the box., the toilet paper was not fresh, you can hear everyone else flushing and showering, lamps that had blown... The room aside, I thought I would at least be won over with southern charm, but I got better service at the Chick-fil-A. All of my calls to the front desk went to voicemail where my messages were never responded to, even in person questions asked at the front desk weren't responded to, and when asked for recommendations was either sent to a salon where I wouldn't even send my dearest enemy or was given none at all. Thank goodness for Yelp. The outside is still beautiful and charming, although the cleanliness level of the hotel steered me away from trying their restaurant, I would say lunch on their patio would be the best way to experience the hotel where the Gone With the Wind premiere was held - and stay elsewhere.

Cons: Bathroom needs updating.

Cons: Nothing!

Cons: Noisey room attendants

Cons: did not get room type requested. room poorly furnished, no refrigerator as promised, no king bed as promised. very disappointed

Cons: Its just need remodeling and make the rooms bigger!!!

Cons: There were stains on the carpet not only in the hallway leading to the room, but all over the carpet in the room itself. And don't even think of trying to sleep in or just relax after 9. They are in the midst of renovations, and the constant jack hammering, or whatever tool they were using will reverberate into your room. You can cover the noise by turning the tv up loud, but that defeats the purpose of trying to relax.

Cons: Room was worn. For $200 a night, I expect furniture that is unscratched and a bathroom free of rusty hinges and moldy silicone.

Cons: our friends got super huge spacious rooms with suites and KITCHENS!!! We asked for an upgrade and had a small room way way down the hall and around the corner, what is up with that?? No one answers the phones - called room service, front desk, conceirge, and the operator---VERY ANNOYING THAT NO ONE WOULD ANSWER REPEATED PHONE CALLS will not stay here again..,.,

Cons: Didn't use the kitchen area but the drawers were coming apart. Ultra cheap cabinets showing poor management decision.

Cons: I was given the wrong room not the one that was ordered

Cons: The quality of hotel. Outdated, shower didn't work, lost reservation.

Cons: When it was time to get my car the valet did not provide clear communication. There was a crowd because the hotel was having an event and it was raining. He took my card and never said anything else or what to expect.

Cons: There is a full kitchen but no dishes, glasses, pots or pans. The shower curtain wasn't functional so water got all over the floor. Wish there has been extra blankets. I wanted to watch a movie on the couch but could not get comfortable. TV channels were limited.

Cons: It took about 30 minutes for the valet to bring our car around even thought we called 10 minutes ahead as we were told to do.

Cons: Need to upgrade your AC system!

Cons: We had no hot water for showers even after running the water thirty minutes. This happened three times.

Cons: The room was not clean --the carpet worn and dirty. The room smelled. The cleaning service was bad.

Cons: Valet was slow and inconvenient. Rooms were beat up and in poor condition.

Cons: No internet on two different trips, different floors. Solution: come to the lobby. The place is trying hard to be a lot better than it is... but until they get there it's not worth the money they charge.

Cons: First of all, 1.) The Hotel is at a very busy intersection & crossroad for streets, so the traffic , the sirens & race cars/motorcycles went all night every night in which made it hard to get a nights rest. 2.) The Hotel staff hospitality wasn’t good. None of them employees really seemed to be pleasant or very willing to help. 3.) I stayed there for 3 days , my room didn’t get cleaned nor sheets changed without me having to request it when I noticed no one came. 4.) The valet is over priced for its service. We tried to call down for our car at 4am one morning as told , couldn’t because the line didn’t work, once we got downstairs to request the car we still waited 30 mins & there was nobody else waiting for service nor was it a peak hour of traffic. They only had one employee working valet ( a female at 4am in the morning ). 5.) Hot water dudnt wirk in the shower one night , I had to take s cold shower, my AC started to smell like a burning smell once I turned the air up from 68 to 72. No one ever came to check on the air compliant. I am more than sure , I prob won’t choose this hotel again & frankly I hope nobody does because my experience sucked.

Cons: I think there have been major renovations in this hotel and the older reviews on this site do not at all reflect the hotel in found.

Cons: The staff esp front desk girls and valet attendant were very unfriendly. Absolutely zero customer oriented service.

Cons: Parking was not free. The room had no microwave, flat screen TV, working remote or refrigerator. It was a pain trying to keep my son's milk cold. Room service and breakfast was expensive, had to travel out to get a reasonable breakfast, Not a hotel friendly hotel.

Cons: The Hotel is on a main thoroughfare that is being used as a place for idiots to cruise blasting with speakers that rattled the windows and I was on the 12th floor. Atlanta must not have any sort of noise ordinances. It was Mf this and MF that and MF MF That was disturbing in and of its self,. But coupling the music with ambulances with wailing sirens at all hours (there is a major cardiac hospital across the street). I would not stay here or recommend this hotel because in two nights I never got a good nights sleep.

Cons: Service was slow across the entire operation. Expensive - Three of us had breakfast one morning and it cost us $70 for breakfast buffet. We also used the valet to park our rental car and it was damaged in an accident when they were bringing our car around to us. Where they park your car is a block away and requires driving the vehicle in heavy traffic. It is built in to be slow with a potential for accidents. I would not stay here again.

Cons: Not that I don't like but that was not always available, the concierge services in my case would have make a difference.

Cons: Horrible service! Worst I've experienced in years! Three phone calls to get our room cleaned, they never did bring a clothes iron, the gym's equipment was dirty & sticky, and both us and people we were traveling with were given the wrong room initially and had to change. I'd never stay there again!

Cons: No free coffee after 9 am -- who gets up before 9 am on a Sunday? At 9:04 it was long gone. It's like making it look like you are giving away something for free but not really doing it. The hotel will probably look nice in a few more months, but lots of drywall, and some jack hammering. Also, it's right next to Emory Hospital, so more than a few sirens. The sliding doors need to be replaced -- they leak like a sieve. Also, my Mac can never connect to the WiFi in the rooms. Down in the lobby it's not a problem, but something about the Access Point upstairs isn't happy with my laptop.

Cons: There was a 35 min wait in valet after I called for my car and there was no indication of how long we would have to wait.

Cons: The room could use some updating in the bathroom. The tiles look very out of date and you could tell the shower was old also.

Cons: Rude staff cigarette butts and marijuana roach on patio tub didn't drain parking garage took forever to get out of due to faulty machine Parking cost $30 dollars.

Cons: There were no towels or an iron when first arrived. Someone knocked once on our door and then came right in stating they didn't know it was occupied. It's an old hotel that needs a lot of work. Staff needs to be more attentive. Tried to purchase a muffin and bottle water in the morning. A guy said he would be right back but never returned. Needless to say I left it sitting there and decided to not purchase.

Cons: It feels like the hotel is a bit "2001" love the comfort of the hotel, just wished it was a bit modern

Cons: There was only 2 working elevators on a Saturday night. I ordered pizza when I went down stairs to pick it up it took me 29 minutes to get a elevator back up to the room. Valet is horrible at night and my overall experience was horrible

Cons: There's not much I didn't like. I was only there for 1 day and I would definitely stay there again.

Cons: We didn't stay long enough to enjoy everything the hotel had to offer.

Cons: Wi-fi was very erratic, especially on my tablet. I met other guests who said the same. The key card lock on the door from the courtyard to my section of the hotel didn't work, which meant a longer walk around to my room.

Cons: The exercise room is small, but it is a boutique hotel. Plumbing in tub had a minor faucet leak.

Cons: No microwave.

Cons: The facilities were a little dated as were the fixtures in the room (sink, shower, etc.). My sink would not drain. It was moderately annoying. I should have called to have it looked at, but didn't have time. My feeling is the cleaning staff should notice things like that and alert the maintenance crew. It should not be left to the guests.

Cons: The only thing that I didn't like was that I didn't stay longer.

Cons: 19.50 for valet was expensive. hot water pressure weak. analogue cable tv was not clear and not channel indication on screen

Cons: Bathroom paint needed update. Felt a little dated and grimy. It is a very old hotel that has been updated but the bathroom looked like it has just had years of paint. Needs a total redo. Probably why the price is so affordable. Only negative to our stay.

Cons: The bathroom wasn’t done very well, either in layout or finishes. The morning breakfast was really not good at all.

Cons: Ants and Earwigs. Leaking Ceiling. Bad Toliet.