Hotels near Lovell Field airport

Hotels near Lovell Field airport

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Lovell Field (CHA) - Chattanooga, TN, United States
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Best hotels near Lovell Field airport

Cleanliness
9,2
Comfort
9,2
Facilities
8,2
Location
9,3
Overall
8,7
Overall 9,0 Excellent
Based on 667 reviews
Cleanliness
9,2
Comfort
9,2
Facilities
8,2
Location
9,3
Overall
8,7
Cleanliness
5,0
Location
5,0
Overall
10,0
Staff
5,0
Value for money
5,0
Cleanliness
9,2
Comfort
9,2
Location
9,3
Services
9,2
Staff
9,2
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
8,6
Location
8,6
Overall
10,0
Cleanliness
9,2
Comfort
9,1
Location
9,2
Services
9,2
Staff
9,2
Cleanliness
9,3
Comfort
9,3
Location
9,5
Services
9,3
Staff
9,2
Cleanliness
8,7
Comfort
8,9
Facilities
7,3
Location
9,1
Overall
6,6
Cleanliness
9,1
Comfort
8,7
Location
9,3
Services
9,0
Staff
8,9

Good 7,0
Pros: Large room and very clean.
Cons: Parking was a nightmare. Having a busy restaurant attached took up much of the parking.
Excellent 9,0
Pros: Loved the breakfast and evening receptions! Room was clean and quiet, bed was very comfortable
Cons: At the evening reception, noticed a table that was loaded with dust, definitely needed a really good cleaning and just wondered what else needed a good cleaning in the eating area
Mediocre 2,0
Pros: The complementary drinks from 6-7 was very nice
Cons: The breakfast was okay but the options were the same everyday and only the omelets we’re warm. We asked to have our room serviced during our three night stay but they only happened once and it happened at 5:30pm while we were trying to take a nap before dinner. The rooms next to us had loud children.
Excellent 9,6
Pros: Everything was great. The staff were friendly and hotel was very clean
Cons: Only thing I didn’t care for was the food for breakfast
Excellent 10,0
Pros: The updated room
Cons: The lighting in the bathroom seemed a little dim near the mirror.
Mediocre 2,5
Pros: It’s okay.
Cons: Staff is non-helpful. Ask for something they normally have or should be getting & all the answer you get is Sorry & Bye. It should be I am sorry, what can I get for you instead or do instead. Place is nasty & not well kept up. Don’t have enough parking for guest & people going to Ruth Chris at night. Construction all around, have you park in non-secure area & walk in the dark. Omelet bar not set up with any good flow. Everyone gets in way of trying to get to other breakfast items. Coffee is nasty Folgers. Have Peet’s coffee & pull it when Everyone comes down for breakfast because to lazy to make more.
Excellent 8,5
Pros: Beautiful hotel loved our room. The free breakfast was much better then any hotel I've ever stayed at. Checkout isn't until 12 so you don't have to rush to checkout by 10.
Cons: The indoor pool wasn't heated. What's the point of an indoor pool if it's too cold to get in and enjoy. No Jacuzzi. A Jacuzzi in a embassy suite should be a must!
Excellent 10,0
Pros: Everything!! First stay here but not the last. Love the restaurant that is there and the room was wonderful. Lots to do nearby and plenty of shopping. We will definitely be back!
Embassy Suites Chattanooga / Hamilton Place - Chattanooga
Rated no. 1
9,0
Excellent 9,0
Based on 667 reviews
Details
Reviews
R2 537

Cleanliness
9,4
Comfort
9,2
Facilities
9,4
Location
9,1
Overall
9,6
Overall 9,0 Excellent
Based on 269 reviews
Cleanliness
9,4
Comfort
9,2
Facilities
9,4
Location
9,1
Overall
9,6
Cleanliness
9,3
Comfort
8,6
Facilities
9,3
Location
10,0
Overall
10,0
Cleanliness
9,5
Comfort
8,9
Location
9,2
Services
9,0
Staff
9,5
Cleanliness
10,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
10,0
Comfort
9,0
Facilities
10,0
Location
8,0
Overall
10,0
Cleanliness
9,3
Comfort
9,3
Location
9,0
Services
9,3
Staff
9,5
Cleanliness
9,1
Comfort
9,2
Facilities
10,0
Location
9,0
Services
8,9
Cleanliness
9,3
Comfort
9,2
Location
9,2
Services
9,4
Staff
9,4
Cleanliness
9,7
Comfort
9,7
Location
9,7
Services
9,9
Staff
9,9

Excellent 8,0
Cons: The neighbors this time around was noisy and fighting. It woke me up. This was and all night thing. I didn't know what was going on I mind my business.p
Excellent 10,0
Pros: Love this hotel will stay here again
Cons: Nothing every was great
Excellent 9,6
Pros: Room was comfortable. Perfect!
Excellent 9,1
Cons: the pillows suck
Excellent 9,3
Pros: The bedding, the pool area didn't overwhelm with a chlorine smell. Modern interior.
Cons: The mini fridge in the room was unplugged, not sure how long, so it stunk pretty bad.
Excellent 8,6
Pros: Friendly staff, comfortable furniture
Cons: "Cotton candy" pillows that disappear when you put your head on them.
Hilton Garden Inn Chattanooga/Hamilton Place - Chattanooga
Rated no. 2
9,0
Excellent 9,0
Based on 269 reviews
Details
Reviews
R2 012

Cleanliness
9,1
Comfort
9,2
Facilities
9,0
Location
9,3
Overall
8,8
Overall 8,9 Excellent
Based on 443 reviews
Cleanliness
9,1
Comfort
9,2
Facilities
9,0
Location
9,3
Overall
8,8
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
8,0
Overall
9,0
Cleanliness
9,3
Comfort
9,0
Facilities
9,3
Location
9,0
Overall
9,2
Cleanliness
9,1
Comfort
9,1
Location
9,4
Services
9,2
Staff
9,4
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
9,0
Comfort
9,2
Location
9,1
Services
9,1
Staff
9,4
Cleanliness
10,0
Comfort
10,0
Location
9,9
Services
9,8
Staff
9,5
Cleanliness
9,0
Comfort
9,1
Facilities
9,0
Location
9,6
Overall
8,0
Cleanliness
9,0
Comfort
9,0
Location
9,6
Services
9,0
Staff
8,8

Excellent 9,0
Pros: It was right across from the mall
Cons: No jacuzzi
Excellent 8,0
Pros: Okay. Not as good as before covid
Cons: Na
Excellent 10,0
Pros: The location to the mall.
Cons: N/A
Excellent 8,0
Pros: Clean, good location
Cons: No smart TV
Excellent 10,0
Pros: Everything was clean, the room was exceptional. Roomy, well laid out. The shower was huge.
Cons: Only thing that I can say negatively is one thing they could not help. The breakfast was a little bit disappointing. But due to Covid-19 restrictions they did what they could.
Excellent 10,0
Pros: Relaxing
Cons: Nothing
Excellent 8,0
Pros: Fair price, pretty good rooms (generally), they offered a free snack to go (for those people in a rush)(nice touch), good hotel for the money.
Cons: The continental breakfast wasn’t the best. I think the scrambled eggs were powered, the hard boiled eggs were partly frozen, the fruit salad didn’t seem to be fresh, the omelets at Burger King are probably better. I was still able to squeak out some decent morning food, and wasn’t too disappointed. I didn’t like the coffee they had. Also, the first day I was there the floor was sticky, I think someone spilled coffee in the lobby, and it seemed to take a long time to clean it up. One more thing; I don’t think I got the best room. It was right next to the elevator and the view out the window was the side of the awnings-I felt I got the least desirable room (not contradiction to the positive room review). The housekeeping missed one of the days I stayed there, I don’t know why. They probably need to pay a little more attention to details, and it would be a very good hotel. Also, I wouldn’t discourage anyone from staying there.
Excellent 9,7
Pros: The hotel was very clean staff very nice our room was Oder free, lobby bathrooms and sinks were spotless.
Good 7,7
Pros: Comfortable room and bed, located near shopping and in a good area
Cons: Traffic around the hotel was usually heavy, breakfast was great but stayed really busy for the hole time. By busy I mean 10-15 minutes to get a waffle, this sucks when you have 2 hungry toddlers first thing in the morning haha
Excellent 9,4
Pros: The rooms were clean & beds super comfortable. The complementary hot breakfast was very good. My kids loved the pool. Most of the staff was friendly.
Excellent 9,3
Pros: Very clean facility in a great location. The staff were at tentative. There was a great breakfast. Nice safe location close to restaurants and shops No hesitation recommending this hotel.
Hampton Inn & Suites Chattanooga/Hamilton Place - Chattanooga
Rated no. 3
8,9
Excellent 8,9
Based on 443 reviews
Details
Reviews
R1 817

Cleanliness
9,3
Comfort
9,1
Facilities
8,2
Location
9,0
Overall
9,0
Overall 8,9 Excellent
Based on 432 reviews
Cleanliness
9,3
Comfort
9,1
Facilities
8,2
Location
9,0
Overall
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,2
Comfort
9,1
Location
8,9
Services
9,1
Staff
9,4
Cleanliness
9,5
Comfort
9,5
Facilities
9,5
Location
8,5
Overall
9,0
Cleanliness
9,2
Comfort
9,1
Location
9,0
Services
8,9
Staff
9,2
Cleanliness
9,4
Comfort
9,3
Facilities
8,0
Location
9,1
Overall
8,0
Cleanliness
9,4
Comfort
9,2
Facilities
2,0
Location
9,0
Services
9,5
Cleanliness
9,4
Comfort
9,2
Location
9,2
Services
9,1
Staff
9,7

Excellent 10,0
Pros: Didn’t try the breakfast.
Mediocre 3,0
Cons: I specifically chose this hotel for the “bathtub” in the description on booking.com. This was crucial for my Valentine’s plans. Once I got checked in to the hotel, took my things to the room, and realized there was no bathtub I immediately called the front desk. I was told they were fully booked and there was no other room for me to move to with a bathtub. Angry, I hung up the phone and tried to figure out a different solution. A few minutes later, I called back and asked if there was absolutely anything that could be done about this because it ruined my Valentine’s plans. I asked if I could get a refund to try and find a hotel that did meet my requests. I was told by the front desk to call Booking.com and they could give me a full refund. When I called Booking.com, I was on hold for 40 minutes. When I was finally able to talk with someone, she called the general manager to try and resolve things. The general manager told the lady from Booking.com that since the room was “used” there wasn’t much he could do. He said he wasn’t on the property to assess the situation but that we could put a request in for a refund and he would review it. At this point, our Valentine’s plans were completely ruined. Our options were stay in the hotel (which ruined our Valentine’s plans), drive another 3 hours back home and waste our night AND still spend $150 for the room, or spend $150 for the room and try and salvage our night by looking elsewhere for another hotel. Option 3 was not an option because then we would’ve been out the money for 2 hotel rooms. We were also upset that we were told the room was “used”. There was no other way for us to determine this room did not have a bathtub. As soon as we noticed this, we began calling people to find a solution to the problem. In the end, our Valentine’s weekend was completely ruined. I feel as if I wasted money on this hotel and wasted my gas to get here.
Excellent 10,0
Pros: Bag breakfast
Cons: Pillows small for kingsize bed
Excellent 8,0
Pros: The cozyiness of the lobby and the rooms
Cons: That the rooms didn't have a microwave with the inconvenience of going to lobby to use the public microwave. Other than that it's a nice, clean, and convenient area hotel.
Mediocre 3,3
Pros: Nothing, bad experience.
Cons: The climate unit in my room went wonky. Was set to cool, but woke up at 3AM covered in sweat with temp in rhe mid 80s and the unit blowing heat ! Called downstairs, was told to come down for keys to another room. In the morning, desk clerk said can't adjust price because I booked through Kayak, offered me a candy bar ! I will never stay there again.
Fairfield Inn & Suites by Marriott Chattanooga East - Chattanooga
Rated no. 4
8,9
Excellent 8,9
Based on 432 reviews
Details
Reviews
R1 922

Cleanliness
8,9
Comfort
8,9
Facilities
10,0
Location
8,9
Overall
10,0
Overall 9,0 Excellent
Based on 406 reviews
Cleanliness
8,9
Comfort
8,9
Facilities
10,0
Location
8,9
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,0
Comfort
8,6
Location
8,8
Services
8,4
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,6
Comfort
9,0
Location
9,1
Services
8,6
Staff
8,8
Cleanliness
9,3
Comfort
9,6
Location
9,3
Services
8,9
Staff
9,3
Cleanliness
9,1
Comfort
9,2
Location
8,7
Services
9,1
Staff
8,7
Cleanliness
9,6
Comfort
10,0
Location
8,8
Services
9,6
Staff
9,6

Excellent 10,0
Pros: The staff was very welcoming and helpful, cleanliness was on point, and location was close to everything.
Mediocre 2,0
Pros: There only thing I liked about our stay at Residence inn was the location. I was very disappointed from all of our previous stays there.
Cons: We ordered a king suite,as we've done before. But the room received this time was much smaller and not clean. We let out the sofa bed, and there was good in it. So obviously it had not been cleaned. The tub was not clean. We were not made aware of the change in the way breakfast would be handled. We would not have stayed if we were made aware. It was an overall disappointment. We will choose another place to stay.
Excellent 8,0
Pros: I actually love this hotel. This is my second or third time staying here. But during this particular visit I wasn’t pleased.
Cons: The room smelled like cigarettes and some clothing items that I pulled out of my bag to hang up ended up smelling like cigarettes as well. I come from a smoke free home because my daughter has allergies and this really upset me. I informed the staff and they practically did nothing. They didn’t offer and apology or anything, no percentage off of my room fee or nothing. It’s supposed to be a smoke free room! All she stated that she could do was inform housekeeping! 🙄
Mediocre 3,0
Pros: My room was not clean, and a roach met me in the kitchen on the first day. The oven and oven cleaner sprayed in it but not clean, the floor dirty would've have left but the holiday made it impossible. And my family dinner was a half mile from the hotel. I stayed here before and it was nothing like this stay.
Cons: The roach and the room was dirty . And everytime I leave the room the someone with a dog around. And my room not cleaned.
Okay 5,8
Pros: The room layout was nice and spacious and the kitchenette was useful.
Cons: After decorating the room for party guests, I go to adjust the temperature on the thermostat and it had no power. Maintenance and other staff gave a fan to attempt to cool it off but it was unsuccessful. As we prepared for the light we let out the couch to sleep and there was previous guests hair throughout the sheets and mattress as if the room had not been properly cleaned before check-in. The whirlpool was out of order, which was one of the most important ammenities we were looking forward to on the visit. There was nothing on the site nor was it mentioned when I called to ask about pool rules or guidelines. Complimentary breakfast also didn't suit my guests and family. We do not eat pork and the ONLY option was sausage. There should definitely be a vegetarian option or chicken etc.
Excellent 10,0
Pros: Great
Cons: Everything was excellent
Excellent 8,0
Pros: The location and the room size.
Cons: Having control of out of town pecans there kids. The pool was closed because they couldn’t control that football team.
Excellent 10,0
Pros: Great Atmosphere
Excellent 10,0
Pros: It was clean, staff was friendly, pool was fun for kids, breakfast had a large variety of options and it was delicious.
Excellent 10,0
Pros: The room was plenty big enough for my husband and I, plus our 13 yr old son. We also had a full refrigerator and sink, with a little cook top and all the plates, cups, silverware, etc. The king-size bed was so comfy! The breakfast was good, enjoyed fresh fruit everyday. Overall a great stay and would absolutely recommend to anyone!
Cons: The TV is on a swivel stand that faces one side of the room or the other. If we were in bed watching TV then our son couldn't see the TV on the other side of the room where the pull-out couch was, and vice versa. But for us that was no big deal really!
Excellent 10,0
Pros: Room was very clean, well designed, and comfortable. Location was convenient to everywhere we wanted to go, and the cost was significantly lower than staying downtown.
Cons: Mattress was very firm and uncomfortable. Breakfast quality and variety could be improved.
Residence Inn by Marriott Chattanooga Near Hamilton Place - Chattanooga
Rated no. 5
9,0
Excellent 9,0
Based on 406 reviews
Details
Reviews
R1 997

Cleanliness
9,2
Comfort
9,3
Facilities
8,0
Location
9,1
Services
8,9
Overall 9,0 Excellent
Based on 92 reviews
Cleanliness
9,2
Comfort
9,3
Facilities
8,0
Location
9,1
Services
8,9
Cleanliness
7,0
Comfort
8,0
Facilities
8,0
Location
8,0
Staff
6,0
Cleanliness
9,1
Comfort
9,3
Location
8,8
Services
8,8
Staff
9,3
Cleanliness
9,3
Comfort
9,1
Location
9,0
Services
8,9
Staff
9,1
Cleanliness
9,7
Comfort
9,7
Location
10,0
Services
9,4
Staff
9,7
Cleanliness
9,4
Comfort
9,7
Location
9,7
Services
8,9
Staff
8,9
Cleanliness
9,6
Comfort
9,6
Location
9,6
Services
9,2
Staff
10,0

Excellent 9,0
Pros: Everything and the box breakfast was good.
Cons: Nothing
Excellent 10,0
Pros: Staff was friendly and accommodating. The room was spotless - we very very comfortable.
Excellent 10,0
Pros: This was our third stay at Homewood and Kim always goes above and beyond to welcome guests.
Excellent 10,0
Pros: I loved everything
Okay 4,6
Pros: I liked the fact there are 2 bedrooms plus the living/ kitchen area. The easy access to the interstate.
Cons: I arrived at 4:30 was told my room was not ready and then offered a lesser room than the one I paid for. I was told they had cleaning staff call in sick so they were behind then I was informed how long it took to clean the room I had requested. That I felt was not my problem. I had no room and was asked to return in a 1/2 hour and it would be ready. I returned in 45 minutes and had to stand and wait while I heard the manager inform another guest that their room was not available yet either and then the manager upgraded their room. I was never offered anything but a lesser room. At my turn I was informed that my room was still not ready and I hadn't given them enough time. Very unprofessional service. I will not return to this particular hotel. I have stayed at other Homewood Suites and never been treated so unprofessional as I was here.
Excellent 10,0
Pros: The breakfast every day was just wonderful..very pleasant staff.
Cons: Couch in our room was old and warn though very clean room.
Homewood Suites By Hilton Chattanooga - Hamilton Place - Chattanooga
Rated no. 6
9,0
Excellent 9,0
Based on 92 reviews
Details
Reviews
R1 682

Cleanliness
8,7
Comfort
8,7
Facilities
9,2
Location
8,7
Overall
9,0
Overall 8,6 Excellent
Based on 400 reviews
Cleanliness
8,7
Comfort
8,7
Facilities
9,2
Location
8,7
Overall
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
8,0
Overall
10,0
Cleanliness
8,6
Comfort
8,6
Location
8,5
Services
8,5
Staff
8,8
Cleanliness
10,0
Comfort
9,0
Facilities
9,0
Location
9,0
Overall
9,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,7
Comfort
8,7
Location
8,8
Services
8,6
Staff
9,1
Cleanliness
8,6
Comfort
8,3
Facilities
10,0
Location
8,9
Overall
10,0
Cleanliness
9,2
Comfort
9,1
Facilities
8,0
Location
9,0
Overall
6,0
Cleanliness
9,3
Comfort
8,8
Location
9,0
Services
9,0
Staff
9,4

Excellent 9,0
Pros: The room was very clean and spacious.
Cons: The only thing we could complain about was the pool was not warm. We brought our grandchildren and chose this particular hotel because the heated pool was offered. But they did not care and used the pool anyway!
Okay 4,0
Cons: Room was above the entry and the sliding door opened and closed all night keeping me awake
Excellent 10,0
Pros: room and how clean it was
Cons: nothing, everything was perfected
Excellent 10,0
Pros: Met our family during the holiday! The kids enjoyed the pool. Nice rooms and a great breakfast. So glad we chose to stay here!
Excellent 10,0
Pros: Space and the kitchen
Cons: Breakfast was a bit limited. Breakfast snacks compared to other hotels in the area
Excellent 10,0
Pros: The hotel is beautiful! Very clean! The beds were so comfortable! We had a better room for a better price here than what we just spent at Disney!
Towneplace Suites Chattanooga Near Hamilton Place - Chattanooga
Rated no. 7
8,6
Excellent 8,6
Based on 400 reviews
Details
Reviews
R1 592

Cleanliness
8,7
Comfort
8,5
Facilities
6,3
Location
8,1
Overall
7,0
Overall 8,3 Excellent
Based on 1 471 reviews
Cleanliness
8,7
Comfort
8,5
Facilities
6,3
Location
8,1
Overall
7,0
Cleanliness
6,0
Comfort
4,0
Facilities
4,0
Location
5,0
Overall
5,0
Cleanliness
8,6
Comfort
8,6
Location
8,2
Services
8,3
Staff
8,4
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
9,0
Comfort
7,0
Facilities
7,0
Location
6,0
Overall
8,0
Cleanliness
8,7
Comfort
8,4
Location
8,0
Services
8,3
Staff
8,5
Cleanliness
8,7
Comfort
8,8
Location
8,2
Services
8,6
Staff
8,4
Cleanliness
8,7
Comfort
8,6
Facilities
8,0
Location
8,2
Overall
8,0
Cleanliness
8,6
Comfort
8,4
Location
8,1
Services
8,1
Staff
8,4

Excellent 8,0
Pros: They were so nice and the location was excellent !
Excellent 9,0
Pros: Shower was excellent.
Cons: Main door had gaps in it.
Good 7,0
Pros: No breakfast currently
Cons: No breakfast and beds weren't very comfortable
Excellent 10,0
Pros: The showers are amazing and the staff is super helpful. The rooms were cleaned and restocked each day.
Excellent 10,0
Pros: I would definitely stay again.
Good 7,4
Pros: Loved the shower! Nice surprise!
Cons: The staff were not responsive. I went to the window twice and they did not answer the call button.
Good 6,0
Pros: Very nice staff and the room has a modern feel to it. The breakfast was decent.
Cons: Our bathroom door had a weird brown stain on both sides. Walls were thin so it was easy to hear the neighbors arriving at 1:30 a.m.
Mediocre 2,8
Pros: We did like the shower and the look of the room, it was a very nice room if the beds were normal hotel standard types of beds but they were not.
Cons: The young lady at the check in looked liked 15. She was very disrespectful to my family. Didnt understand much of anything. The ice maker was out of order. The beds do move around because the beds are on metal frames that are very easily movable, because most of the night I had to pick up my pillows from the floor. The ac unit did not cool the room, so it was very difficult to sleep in our room. Also it was very noisy due to the club behind the hotel. Also the very rude lady gave us a foam parking pass to park at the hotel.
Excellent 8,0
Pros: Friendly staff Good value
Cons: No frills Heavy use Loud bar nearby on weekends
Excellent 8,2
Pros: Staff at he reception was very friendly. The hotel is all right.
Athena Inn Chattanooga - Chattanooga
Rated no. 8
8,3
Excellent 8,3
Based on 1 471 reviews
Details
Reviews
R1 036

Cleanliness
8,9
Comfort
9,0
Facilities
9,0
Location
8,7
Overall
8,3
Overall 8,3 Excellent
Based on 256 reviews
Cleanliness
8,9
Comfort
9,0
Facilities
9,0
Location
8,7
Overall
8,3
Cleanliness
10,0
Comfort
8,6
Facilities
10,0
Location
10,0
Overall
8,6
Cleanliness
8,8
Comfort
8,8
Location
8,7
Services
8,5
Staff
8,7
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,2
Comfort
9,2
Location
8,5
Services
8,7
Staff
9,1
Cleanliness
9,2
Comfort
9,2
Location
8,7
Services
8,8
Staff
9,5
Cleanliness
8,4
Comfort
8,9
Facilities
7,0
Location
8,7
Overall
7,0
Cleanliness
8,8
Comfort
8,8
Location
8,3
Services
8,7
Staff
8,8

Excellent 8,0
Pros: It was okay they cooked the pan sausage to long everything else was fine
Cons: Well there was a dog barking in on the floor we were on
Poor 1,0
Pros: Not much
Cons: So between all the noise from the other guests and the smell of “weed” on the 6th floor I use unable to get a good nights rest. The desk clerks overnight were not at the seat but on their laptops behind the fireplace in the lobby. Could not get a copy of my final bill emailed to as they said they would for my expenses, since they could not print one out for me when I left.
Excellent 10,0
Cons: It has been an amazing experience to see and relax in this beautiful suite. Its completely wonderful and has the best quality!!! Kind of expensive but worth it. I wish more people could afford it.
Excellent 8,0
Pros: It Was Very Good Stay. Very Comfortable.
Cons: N/A
Excellent 8,2
Pros: Nice place with friendly staff. The grab and go free breakfast worked out well.
Cons: Room had 1 bed and sleeper sofa.
Excellent 10,0
Pros: We liked the breakfast buffet with fruit! We liked the cookies at the checkin.
Cons: The hot tub was out of order.
Excellent 9,7
Pros: Would stay here again was very clean nice lunch at breakfast would recommend it to anyone else
Excellent 10,0
Pros: The staff were soooo kind and accommodating!! The rooms were very clean and comfortable. I loved the room and that they had an indoor pool. I can't say enough about the kind staff and cleanliness though:)
Good 6,0
Pros: The hotel was nice and clean. The staff were very nice and polite at all times. There were many things available like a 24 hour mini store for things you need or forgot today pack. The breakfast was included and actually had an excellent selection.
Cons: Painfully slow elevator. The finishes are still nice and clean but the patterns are dated. The bathroom in the room I was in had a broken and badly repaired shower wall. The air conditioner was a standard hotel air conditioner that is very efficient at cooling, but they do a bad job of drying out the room.
Staybridge Suites Chattanooga-Hamilton Place - Chattanooga
Rated no. 9
8,3
Excellent 8,3
Based on 256 reviews
Details
Reviews
R1 832

Cleanliness
8,8
Comfort
8,7
Facilities
6,5
Location
8,8
Overall
7,4
Overall 8,2 Excellent
Based on 1 067 reviews
Cleanliness
8,8
Comfort
8,7
Facilities
6,5
Location
8,8
Overall
7,4
Cleanliness
8,0
Comfort
6,0
Facilities
6,0
Location
10,0
Overall
8,0
Cleanliness
4,0
Comfort
5,0
Facilities
4,0
Location
6,0
Overall
5,0
Cleanliness
8,7
Comfort
8,6
Location
8,8
Services
8,3
Staff
8,5
Cleanliness
5,0
Comfort
5,0
Facilities
6,0
Location
7,0
Overall
5,0
Cleanliness
8,6
Comfort
8,0
Facilities
7,6
Location
7,3
Overall
8,5
Cleanliness
8,9
Comfort
8,8
Location
8,9
Services
8,6
Staff
8,6
Cleanliness
8,0
Comfort
8,3
Facilities
8,0
Location
8,6
Overall
8,0
Cleanliness
9,0
Comfort
9,1
Location
8,9
Overall
10,0
Services
8,6
Cleanliness
8,4
Comfort
8,6
Location
9,0
Services
8,3
Staff
8,4

Excellent 9,0
Pros: Beds are very comfy
Cons: Need more of a grab and go breakfast in the bag
Good 7,0
Pros: The location was perfect. Place very clean. Front desk lady Wanda very helpful.
Cons: Didn't get the breakfast till 10.
Okay 5,0
Pros: Location
Cons: Bed bugs! We woke up with several bites.
Excellent 9,0
Pros: Comfy beds and pillows! Rooms look recently remodeled.
Cons: There are gouges in the door frames etc. that take away from how nice the rooms look otherwise. It looks like the room was remodeled in a hurry with the way the paint job and trim were done.
Excellent 8,0
Pros: Clean room
Cons: Bed was to hard. The noise in the hallways was bad.
Excellent 10,0
Pros: Great location. Friendly staff. Pleased with the Covid 19 protocols.
Excellent 9,0
Pros: Very comfy beds!
Cons: It was a little tricky finding it because of the proximity to the mall (which we didn’t know about until we got off and hit mall traffic). Although the rooms looked recently remodeled, there was definitely paint missing in doorways on our room and just areas where things looked either unfinished or worn already.
Excellent 9,0
Pros: The hotel is located in a nicely with a mall and plenty of places to eat near by. The room was nice and clean. The hotel was clean as well.
Excellent 9,4
Pros: Very helpful staff, clean and spacious bedrooms
Cons: Location small sign off highway
Excellent 10,0
Pros: We loved the hot tub room. Was nice to relax after hiking most of the afternoon. Housekeeping was efficient and room was cleaned great each day. Great price. Location close to a lot of great restaurants and just miles from downtown on a short drive. We were very satisfied. We didn't wake up early enough to try the breakfast.
Cons: Everything was fine
Excellent 8,0
Pros: The price and location were great. The hotel staff was friendly. It was clean.
Cons: The workout room was cramped and had a thermostat locked at 75 degrees.
Good 6,0
Cons: We were disappointed that the hot tub was broken. (Only reason we picked this location)
Okay 4,0
Pros: We appreciated the continental breakfast.
Cons: I was surprised by the lack of cleanliness. It was so humid in the hotel that all the carpets felt wet. There was also pink and black mildew all around the mat in the tub.
Excellent 8,0
Pros: Everything was great except the shower pressure was non existent!
Mediocre 2,8
Pros: Air conditioning worked great.
Cons: First night there was a major fight outside our room. Loud cursing and due to fight, people hitting up against the wall and door (we were in a corner room). When the fight escalated to the point of our actually being concerned for our safety, I called the desk downstairs. It rang and rang, no answer. Police came. Needless to say, many hours before getting back to sleep. Next day,after asking about it, we were advised that it was guests (under a corporate account) and police had escorted them out that night. Also advised, fight had involved furniture being thrown in hallway.We were away from hotel next morning 8-11:15. Husband was in room from 11:15 until 1:00. We both left at 1 and when we returned later the room had not been cleaned. After calling the desk, a very rude desk clerk advised that a sign had been on the door when they came to clean the room and no one could clean the room or change the sheets because they left at 1:00. (Don't know why they didn't come earlier or knock on the door to check about cleaning.) We asked for clean towels at least and got the run around. The clerk even responded after my husband told her how unhappy we were with our stay that, "I hope you won't report this to Corporate." We went to our dinner appointment and when we returned, no towels. I went down to the desk and picked them up myself. Next day, when checking out, we expressed our displeasure with the hotel and service. No apology, no anything. There are several hotels in that area. This is not the service you would expect from a Wyndham, and I can assure you that our business will be going to someone else in the future. (I am contacting Wyndham Corporate.)
Wingate by Wyndham Chattanooga - Chattanooga
Rated no. 10
8,2
Excellent 8,2
Based on 1 067 reviews
Details
Reviews
R1 667

Cleanliness
8,6
Comfort
8,6
Facilities
7,8
Location
8,5
Overall
7,8
Overall 8,2 Excellent
Based on 247 reviews
Cleanliness
8,6
Comfort
8,6
Facilities
7,8
Location
8,5
Overall
7,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
2,0
Comfort
6,0
Facilities
6,0
Location
6,0
Overall
4,0
Cleanliness
8,5
Comfort
8,5
Location
8,4
Services
8,4
Staff
8,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,0
Comfort
8,0
Facilities
3,0
Location
9,0
Overall
5,0
Cleanliness
8,4
Comfort
8,4
Location
8,7
Services
8,4
Staff
8,6
Cleanliness
9,0
Comfort
8,9
Facilities
10,0
Location
8,8
Overall
10,0
Cleanliness
9,3
Comfort
9,1
Facilities
8,5
Location
7,8
Overall
8,0
Cleanliness
8,4
Comfort
8,4
Location
7,5
Services
8,2
Staff
8,5

Excellent 10,0
Pros: Very clean, very comfy, and an amazing warm pool!
Good 6,0
Cons: No Toiletries,phone did not work, staff not friendly
Good 6,0
Pros: Location of the property
Cons: Shower didn't have hot water
Poor 1,0
Pros: Bed was comfortable
Cons: No hot water, carpets were gross, sticky stuff on the bathroom floor with hair stuck in it from previous visitors, there is no nice view like the website led to believe, photos and information on site are very misleading.
Okay 5,0
Pros: The staff
Cons: There was blood on the bathroom door coming in, the water was never really hot EVER! Needed a extension on check out due to the water not getting hot, had to wash my children up in Luke warm water because they maxed out of extended check out time.
Poor 1,0
Cons: Was not able to take shower both days that I stayed due to the water being hot. Had to heat water in microwave both days
Excellent 9,0
Pros: I love the friendliness of the staff. The room was very nice and comfortable.
Excellent 9,7
Pros: The walk in shower was my favorite after a long flight it was like my owne personal spa followed by a soft place to rest in the way of a King size comfortable bed. And close to virtually anything you need during your stay, such as: food, entertainment, shopping & within 10 min of the airport
Excellent 8,0
Pros: It was new and clean. Restaurant and bar were good, service very friendly.
Cons: Internet didn't work, dead plug in the wall. The Internet was a significant annoyance for a company that seems to mostly entertain business travel.
Good 7,1
Pros: We loved the staff especially Jade our server in the bar/restaurant. She was amazing and friendly. The room was clean, comfortable and recently updated.
Cons: The reason we paid slightly more for Holiday Inn over other hotels was for the bar and restaurant. The restaurant was out of everything. It had no chicken, no salmon, half the menu was unavailable. The bar only served beer. I don't drink beer. I wanted a nice glass of wine after 10 hours of driving and to go up to my room. We didn't even chance the rest of our meals there. Which was the point of reserving at Holiday Inn. We are driving across the East Coast and we got a different hotel that was $40 cheaper and the room was just as nice with no bar and no restaurant.
Good 6,0
Pros: Easy check in, need comfy
Cons: No parking, room smelled like mold, horrible pillows
Excellent 10,0
Pros: Needed to check my wife in early so I could do business for a few hours and allow her to relax. You could not have been more accommodating. Thank you
Cons: Empty! No dislikes. But, did see several Fall bugs visiting the room. No big deal for us.
Holiday Inn Chattanooga - Hamilton Place - Chattanooga
Rated no. 11
8,2
Excellent 8,2
Based on 247 reviews
Details
Reviews
R1 712

Cleanliness
8,2
Comfort
8,0
Facilities
10,0
Location
8,6
Overall
10,0
Overall 8,0 Excellent
Based on 123 reviews
Cleanliness
8,2
Comfort
8,0
Facilities
10,0
Location
8,6
Overall
10,0
Cleanliness
7,7
Comfort
7,6
Location
8,6
Services
7,5
Staff
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,3
Comfort
8,0
Location
8,4
Services
7,6
Staff
8,7
Cleanliness
8,7
Comfort
8,7
Location
8,8
Services
8,7
Staff
9,2
Cleanliness
9,2
Comfort
9,2
Location
9,2
Services
9,4
Staff
9,2
Cleanliness
7,5
Comfort
8,1
Location
9,4
Services
7,5
Staff
8,1

Good 7,0
Pros: The facility was clean but it wasn’t up to my expectations as seen in the pictures on booking.com. The rooms need some remodeling. No breakfast offered, not even to the to-go breakfast bags. Overall, wasn’t a good value for what l paid.
Excellent 8,0
Pros: Customer service. From the time we got there it was great. I initially had concerns about my room because I did not see the door block arm thing at the top of the door. The young lady gave me another room to check and the option to switch. Turns out the door block was present, it just looked like a broken bracket... who knew.
Okay 5,0
Pros: A family restaurant was walking distance
Cons: No breakfast
Okay 5,0
Pros: not enough of a variety of food
Cons: nothing in particular
Okay 5,0
Pros: Location
Cons: The pictures were some deceiving and the bed wasn't comfortable.
Okay 4,0
Pros: I love the location
Cons: It was noisy we was celebrating our Anniversary but could not do it in peace. People running up and down the hallway. There was no breakfast. We stayed there before and it was wonderful but the next time we’re in Chattanooga we want be staying there.
Excellent 9,0
Pros: I liked the style of the room & the staff
Cons: Wish it was closer to downtown
Excellent 10,0
Pros: We booked this room last minute and I couldn't have been more pleased. Staff was super friendly, breakfast was great and the room was more spacious than I expected. Our room had a small fridge, stove, and microwave even though we didn't get an upgraded suite.
MainStay Suites Chattanooga - Chattanooga
Rated no. 12
8,0
Excellent 8,0
Based on 123 reviews
Details
Reviews
R1 562

Cleanliness
8,0
Comfort
8,1
Facilities
7,3
Location
8,5
Overall
7,4
Overall 7,9 Good
Based on 2 132 reviews
Cleanliness
8,0
Comfort
8,1
Facilities
7,3
Location
8,5
Overall
7,4
Cleanliness
7,6
Comfort
7,6
Facilities
7,3
Location
7,5
Overall
7,2
Cleanliness
6,8
Comfort
7,4
Facilities
6,8
Location
8,0
Overall
7,1
Cleanliness
7,7
Comfort
7,8
Location
8,4
Services
7,5
Staff
8,2
Cleanliness
8,0
Comfort
8,0
Facilities
7,4
Location
8,5
Overall
7,7
Cleanliness
7,7
Comfort
8,5
Facilities
8,1
Location
9,0
Overall
8,3
Cleanliness
8,1
Comfort
8,2
Location
8,5
Services
7,8
Staff
8,2
Cleanliness
8,0
Comfort
8,1
Facilities
7,1
Location
8,4
Overall
6,8
Cleanliness
8,1
Comfort
8,2
Facilities
6,0
Location
8,6
Overall
6,5
Cleanliness
8,0
Comfort
8,2
Location
8,7
Services
7,9
Staff
8,1

Mediocre 3,0
Cons: Old and dirty. Stayed on fourth floor in a nonsmoking room but could smell cigarette smoke in bathroom. Elevator floors quite dirty and general appearance of the property was not what we expected from a Wyndham Comfort Inn based on prior experience at similar properties. Also, wasn’t sure bed sheets on one bed were fresh.
Excellent 8,0
Pros: Bed was comfy. Room was clean. Price was great.
Cons: Only decaf coffee in room.
Excellent 9,0
Cons: Cigarettes smoke smell from the in room heater unit
Mediocre 3,0
Pros: Easy walk to the car
Cons: It smells like mildew in the room. The shower has a lot of mold. It’s dirty. The tv is extremely small and not even HD.
Excellent 10,0
Pros: I did not use of breakfast what I liked was it's location across from a casino.
Cons: N/A
Excellent 8,0
Pros: Nice and cleam .
Mediocre 3,0
Cons: The bathroom was tiny, the bath tub in our room was rusted at the drain, the bed was very uncomfortable.
Okay 5,4
Pros: The staff was very nice and helpful!
Cons: The shower was broken and the sheets were dirty and stained.
Excellent 10,0
Pros: The breakfast they served was amazing.. It had all the fixings!!!
Cons: We had no complaints.
Good 6,0
Pros: Free actual breKfast, not just a pop tart, it’s close to a shopping center for items you might need or food, and the parking lot is safely lit.
Cons: Wish the beds were more comfortable, they were ok, the Sheets were clean, but the tub had hair in it. Not unclean, just random.
Okay 4,8
Pros: The bed
Cons: I reserved 3 rooms for 2 days. I needed to cancel a room because one of the 3 group members couldn't make it. However, I had to cancel and rebook, which doubled the room price. So I kept the original 3 rooms because it was cheaper and found someone to take the 3rd room. I found a cockroach in my room. one of the other rooms found dog poop. Never staying there again.
Excellent 10,0
Pros: Clean room, large bathroom close to highway. Great location.
Cons: Ice machine in poor location. Possibly move to main floor.
Okay 5,4
Cons: Did not like outdoor entrances to the rooms. There were some people hanging around that made me uncomfortable.
Excellent 10,0
Pros: Great hotel, soft comfortable beds
Cons: Towels are not big enough for the average person
Excellent 8,0
Pros: Very close to several great restaurants.
Excellent 8,5
Pros: Great value for the cost. Very clean, and quite.
Cons: The outdoor access to the rooms allows for smoking on the balcony. I'm not a smoker, and didn't like having to walk through other peoples smoke.
Excellent 10,0
Pros: The bed was very comfortable and the room was very clean! The staff were super friendly and helpful.
Cons: The continental breakfast was bare minimum.
Excellent 8,0
Cons: Only negative about the stay was the curtains don't close so the lights outside shine in all night long. Also the cleaning people try to come in at 9am when you're still asleep.
Good 6,0
Pros: nice staff,pool
Cons: poor breakfast,older rooms that need some work,small bath rooms
Good 7,7
Cons: Cheep non caring breakfast.
Excellent 8,0
Pros: The staff and crew were nice.
Cons: I do not like that the bathrooms didn't have a ventilation duct.
Excellent 9,7
Pros: We were driving from Austin to New York and stopped here for the night. It was very clean and comfortable. Staff was great and friendly. The breakfast area didn't have that many options, however, it was better then others I have stayed at that cost more. We will be staying here on our way back!
Excellent 8,0
Pros: comfortable, quiet, and clean. Very friendly staff.
Okay 5,7
Pros: The bed was comfy. For the price, I guess it ain't so bad.
Cons: Ok first of all, we stayed on the second floor and it felt like it was moving like crazy. The bathtub and tile looked dirty and outdated. The breakfast sucked and if u look behind the front desk, the back where the cleaning crew comes in and out is outragesly dirty. It's horrible. The owner should do something about that.
Good 7,4
Pros: Met my needs,location was good,bed was comfortable.
Cons: Breakfast was missing some items
Good 6,8
Pros: The clerk who checked us in wasn't friendly, but other staff was friendly. Room was clean for the most part. Breakfast was okay. I would stay again for the price we paid through Kayak
Cons: Check in clerk and cheap towels
Good 7,7
Pros: Price.
Cons: Breakfast
Good 6,2
Pros: We liked the pool a lot. Also the wi-fi worked great.
Cons: The rooms were small and not very new. The bathroom was very small and had no fan. The room seemed clean but we found a cigar by the bed. Housekeeping came the first day but did not return on the second day. There was also an apparent shortage of towels.
Good 7,7
Pros: King bed was very comfortable and the bathroom was nice and clean
Cons: Missed out on breakfast because out ended at 9. A hot breakfast is definitely a plus when looking for a hotel to stay at. A breakfast ending at 10 is ideal.
Mediocre 2,5
Pros: The price but you get what u pay for
Cons: It was dirty, you could see dirt on the walls, bathroom floor was sticky and hair in the bathtub. The elevator looked as if it has not been cleaned in 10 years. Honestly discusting.
Mediocre 3,7
Pros: Nothing
Cons: Room wasn't booked when arrived at hotel. Called previously to notify I would getting in a bit late due to a delayed flight. Just horrible experience overall
Mediocre 3,4
Pros: However there were a few things that were good. The bed was comfortable and blankets were comfortable, and I had full control of the air because I like my hotel rooms cold. I purchased my ticket through Kayak.com and got a better deal, so for the price, the hotel wasn't too bad. I
Cons: I went on a road trip with my sister and we stayed at Days Inn. Check in is kind of late in my opinion. It was at 3pm. I had actually booked a room and payed online about a month and a half in advance, on the paper it says that check in was at 11am. So that messed up our whole day. The staff was a little rude as well which I really did not appreciate. When we finally got to our room it smelled really bad! This is a smoke-free hotel and it smelled like smoke and mouth wash. We actually had to open the door and air it out. It took like 2 hours for the smell to go away. The towels in the room were damp and the bathroom was really small. Online it said there was no microwave and there was no mini fridge. We would have saved money by buying food and heating it in the microwave for our meals. So when we got there and saw it we were very surprised and a little irritated. As two college students we try and save money by doing the little things like that. They need to update their website if the microwave and fridge is there.I was a little disappointed with breakfast. They had cereal, different kinds of bread, and a waffle maker. They had oranges that had some green on them, and they had microwavable omelets and thats it. It was also a very small area so people were tripping on each other, there were long lines, and we had to take out food back to our room because there was no place to sit.Disappointing. I was going to stay here again in the summer for 2 nights for a ROADTRIP I was taking with my brother but decided to find a diffrent hotel. I don't recommend this hotel.
Mediocre 2,0
Pros: Leaving
Cons: I didn't appreciate the hotel not having my reservation from Kayak, then charging me for a room after Kayak had already charged me. Third shift is clearly not for the intelligent.
Good 6,0
Pros: The beds were very comfortable
Cons: We booked for four and got towels for two. Went to the desk and was told have to wait for the cleaning crew in an hour. Older room and not very clean
Days Inn by Wyndham Chattanooga/Hamilton Place - Chattanooga
Rated no. 13
7,9
Good 7,9
Based on 2 132 reviews
Details
Reviews
R1 036

Cleanliness
8,1
Comfort
8,1
Facilities
4,6
Location
8,7
Overall
5,3
Overall 7,9 Good
Based on 241 reviews
Cleanliness
8,1
Comfort
8,1
Facilities
4,6
Location
8,7
Overall
5,3
Cleanliness
3,0
Comfort
4,0
Facilities
3,0
Location
6,0
Overall
4,0
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,0
Comfort
8,0
Location
8,6
Services
7,6
Staff
8,6
Cleanliness
8,5
Comfort
8,2
Location
8,9
Services
8,1
Staff
8,6
Cleanliness
8,6
Comfort
8,8
Location
9,1
Services
8,6
Staff
9,3
Cleanliness
8,2
Comfort
7,9
Location
8,8
Services
7,9
Staff
8,2
Cleanliness
8,5
Comfort
8,4
Location
8,5
Services
8,0
Staff
8,1

Good 7,0
Pros: The price
Cons: The wifi
Good 7,0
Pros: Location
Cons: Didn’t really address the lack of a continental breakfast. Bags with a muffin and a bottle of water just doesn’t cut it.
Excellent 9,0
Cons: Poor shower nozzle. And broken toilet paper roll holder
Excellent 10,0
Pros: Great location, cleanliness, & customer service... obviously due to covid hotels aren't doing breakfast, but comfort inn had breakfast bags prepared with water, muffins, breakfast bars, and fruit cups, with coffee also prepared. Great visit, we intend on booking again for the Spring. Everything we wanted to do was no more than 20 mins away... we did Ruby Falls, Rock City Gardens, Aquarium, Whiskey tasting and the choclateer location was excellent... Volcano crab & bar across street was excellent!!!
Excellent 8,0
Pros: This hotel's location is good for my work. Several good eating establishments with in walking distance.
Cons: Not much to complain about.
Mediocre 3,0
Pros: The day time lady was amazing. The night time lady was not
Cons: There were bugs in our first room an the pull out bed was dirty. Second room the pull out bed was dirty as well
Excellent 10,0
Pros: Everything
Good 7,0
Pros: There no breakfast
Cons: Don’t like staff depend on child to interpret when I m deaf. The staff need to learn to allow use write down instead my child.
Okay 4,2
Pros: Convenience to the highway.
Cons: Needs major update and attention. Furniture broken, beds springs worn out, mold spots all over bathroom.
Comfort Inn & Suites - Chattanooga
Rated no. 14
7,9
Good 7,9
Based on 241 reviews
Details
Reviews
R1 532

Cleanliness
6,4
Comfort
6,4
Facilities
4,6
Location
7,0
Overall
5,0
Overall 6,1 Good
Based on 321 reviews
Cleanliness
6,4
Comfort
6,4
Facilities
4,6
Location
7,0
Overall
5,0
Cleanliness
3,0
Location
5,0
Overall
8,0
Staff
5,0
Value for money
5,0
Cleanliness
6,3
Comfort
6,4
Location
7,8
Services
6,6
Staff
6,9
Cleanliness
5,0
Comfort
5,0
Facilities
6,0
Location
7,0
Overall
5,0
Cleanliness
6,5
Comfort
6,2
Location
7,0
Services
5,8
Staff
7,5
Cleanliness
5,3
Comfort
4,9
Facilities
2,0
Location
5,6
Overall
2,0
Cleanliness
6,6
Comfort
6,8
Location
6,9
Services
6,5
Staff
7,7
Cleanliness
6,5
Comfort
6,3
Location
6,8
Services
6,0
Staff
6,9

Excellent 10,0
Pros: Privacy
Cons: Everything was great
Poor 1,0
Pros: The room was clean.
Cons: The parking lot was filthy. Trash everywhere. . The lady at the front desk was very rude and no manners whatsoever. There was too much traffic of people specially after 2am. I guess it's when the Crack heads are more active. Slamming doors. Walking back and forth making too much noise.
Excellent 9,0
Pros: Very polite and cordial staff.
Cons: Too many guests smoking outside of their rooms.
Okay 5,0
Pros: Nothing
Cons: The desk clerk being all smart very rude an unprofessional you ask me I believe she was racist
Poor 1,0
Pros: The only positive thing I can say is there was hot water for my shower at 5:30am.
Cons: Lobby closed at 11pm. I arrived at 11:15. And had to call from a special phone around the side of the building and waited 10 minutes for attendant to show up. Took 3 tries to get a sleep-able room. 1st one smelled like stale smoke even though it was supposed to be nonsmoking. 2nd one had a door that would not engage the deadbolt. It is now after midnight, so I accepted the 3rd room. But, discovered later that the air conditioner did not work and the refrigerator door would not stay closed. I pushed a table against the frig door, but could do nothing about the AC. People were standing around in the parking lot when I tried to go to sleep. Around 12:30am, I heard a woman screaming two separate times. I got up at 5:20am to start my day only to find a small roach in my retainer case that was in the bathroom. 3 more roaches appeared during the time I was getting dressed. Needless to say I did not stay the second night of my reservation.
Excellent 9,0
Cons: No coffee pot.
Mediocre 2,5
Pros: then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there.
Cons: We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
Okay 4,0
Pros: person at desk was friendly and helpful. Did not make up for the rest
Cons: roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
Extended Stay America - Chattanooga - Airport - Chattanooga
Rated no. 15
6,1
Good 6,1
Based on 321 reviews
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