Find cheap flights on American Airlines

Pros: Friendliness of crew

Cons: Offered more of an incentive for the inconvenience

Pros: The crew was nice

Cons: Pilots showing up on time. The flight was delayed 3 hours not due to weather or mechanical issues. Then they boarded us on the plane, let us know it was delayed 1.5 hours, then back onto the plane at that time, then waited another 1.5 hours to leave. Unacceptable. I missed my work meeting from this.

Cons: When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home.

Pros: Direct flight and good personal service provided by crew.

Cons: Flight was delayed and overbooked causing further delay at departure gate. Plane is small and cramped.

Cons: The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult

Pros: The flight itself was good however, the cancellation/rebooking process by the airline carrier was less than satisfactory.

Cons: The airline carrier was not very accessible. I was on hold for a long period of time (during late night hours) for questions.

Pros: Crew

Cons: The delays due to software

Pros: No flight. It was cancelled.

Cons: Find a sooner alternate flight

Pros: Boarding was fine and crew were friendly with one exception. The in flight entertainment is great idea, except that the wifi went down mid flight, mid movie.

Cons: First and foremost seats are very uncomfortable. Would expect American to realize that passengers will be sitting for 9 hours and the seat needs to have some cushion. Could not get comfortable so could not sleep. Most of the crew were friendly and courteous, but was the 1 who was less so. Wifi quit

Cons: Flight was delayed for no apparent reason.

Pros: Very little to like with the airline or the flight

Cons: The crew was ok but missed picking up trash from several travelers near me so they had to keep their trash in hand or with the tray still down for landing! The seats were terribly uncomfortable. There were no amenities (power/wi-fi/entertainment), they ran out of food options.

Pros: Nothing, the flight was cancelled and we missed our friends 70th birthday celebration.

Cons: Staff at the ticket counter were curt, rude, and patronizing. They were ill equipped to deal with the situation.

Pros: Seat to tight

Cons: Better pricing

Pros: American airlines bad service

Cons: Better Customers service

Pros: Most people had movies and other things to entertain themselves with via rear seat displays.

Cons: My rear seat display never worked, though I complained about it at least 6 times during the flight. Nothing was offered to aid or fix the problem besides the stewardess saying she'd reset it several times.

Pros: Flight crew was ok.

Cons: Bag check was $30, "self service", then directed to wrong line to drop. Flight delayed 3 times and an hour and a half. Jam packed plane. Pay for seats. This is discount airline tactics, not a strategy/market American Airlines presents itself as. Why pay premium if, in the end, they are no different?

Pros: The seat and entertainment were good!

Cons: The female flight attendant in business had a serious attitude problem! She made us feel that she was doing us a favor! My wife never received her coffee or her silverware. I had to ask the male flight attendant who was very courteous.

Cons: did not deliver baggage to Glasgow

Cons: They cancelled the Flight and we had to book with Air France instead and made us late to our cruise

Cons: Avoid a 3 hour delay.

Pros: Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes.

Cons: Delays,

Cons: Flight got delayed by 2 hours without specifying the reason. Weather was fine. Happened 2 hours delayed. From DC to Boston too when I took flight on 12th. Will avoid AA flights in future

Pros: Nothing n

Cons: Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous

Pros: Nothing.

Cons: First, an exterior light was broken so we were delayed so much that American recommended we reschedule our connection but we got to LGA and our original flight was still at the gate but they’d oversold it so we couldn’t get back on. And then, getting on connecting flight, the door broke so we were

Pros: Flight attendant called in sick flight delay for 1.5 hours leaving Tampa, could not make connection and all other flights overbooked until tomorrow.

Cons: If I did not have a 24 hour delay in arriving!!

Pros: The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead.

Cons: Accurate configuration. A more modern plane.

Pros: Not much!

Cons: Flight was 90 minutes late leaving Manchester so J missed my connection in Philadelphia! After a rebooking I was put on a flight to LA but that flight was also late and delayed getting to the gate in LA so I missed the flight to Seattle