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Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Pros: Take off and landing was smooth

Pros: Hospitality

Cons: All is awesome

Pros: Relatively quick boarding procedures

Cons: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.

Cons: Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.

Pros: Cost, speed of boarding and un-boarding.

Cons: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.

Pros: Nothing

Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.

Pros: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight

Pros: Pay for everything, abd lots of choices NA.

Cons: See above

Cons: Excellent service

Pros: Very nice crew

Cons: The food

Cons: I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually.

Pros: crew were good, food was ok in premium economy.

Cons: being in club class or first class

Cons: They broke my guitar

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Pros: Take off and landing was smooth

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Take off and landing was smooth

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Cons: Pathetic. 2 hour delay

Pros: Lots of leg room

Cons: No complementary food

Cons: Delayed with no communication from the airline

Pros: Once the boarding started, it was efficient, and the crew were friendly.

Cons: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Take off and landing was smooth

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Timely service is their main priority. Excellent

Pros: nothing

Cons: nothing

Pros: Hospitality

Cons: All is awesome

Pros: Almost only flight of the day on time.

Cons: Flight was extremely late. Food was pretty mediocre.

Pros: Plenty of empty seats so extra space.

Cons: Most Air Botswana flights have a decent sandwich but just rubbish snack food on this one.

Cons: The airplane was very old with non reclining seats and no entertainment coming back. The pilot and flight attendant seemed to be in training and confused and that made all of us uncomfortable.

Cons: Late and clearly Air Botswana knew it would be late. No information to passengers other than "wait and it will be here..."

Pros: Quick efficient service

Pros: The crew was friendly and helpful.

Cons: Boarding times were totally messed up. Boarded an hour later than the scheduled time.

Cons: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again

Pros: Good Boarding. On time arrival and departure

Cons: Extremely little leg room. VERY UNCOMFORTABLE

Pros: Cheap flight.

Cons: Terrible landing.

Pros: Punctuality, comfort

Cons: Check in made us queue for 15minutes before actually checking people in.

Pros: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Cons: Ineffective ground staff at guest services

Pros: Friendly helpful staff

Cons: Being delayed by 5 hours with a baby is not my idea of fun...

Pros: Boarded on time and for a very full flight without a hitch

Cons: No complaints

Pros: Cost and quickness.

Cons: Tiny cramped plane.

Cons: Except for nuts and regular drinks no food was available that was complimentary.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Take off and landing was smooth

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Surprisingly we boarded and took off on time, which if you fly regularly with LAM you would know that it rarely happens. However, for a small plane seats are comfortable and roomy.

Cons: The hw food could be better

Pros: The plane and the meal was good. The flight was late but the airline sent us a message very early in the date informing of revised departing time.

Cons: One of my my bags was violated

Pros: Flight time was changed but good advance warning so no issue Left on time, arrived on time No hassle at check in Good coffee

Cons: Equipment is getting a bit old

Pros: The crew was attentive and professional

Pros: Crew did their job that’s all. Not very friendly.

Cons: My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water.

Pros: Friendly and helpful crew

Cons: My wife and I having to sit in separate seats when there were seats available next to each other. Being charged excess baggage when one suitcase was weigh under weight

Cons: We were delayed for an hour in London and then immigration and customs in Chicago were awful

Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Pros: Flight was very punctual and staff efficient

Cons: Bagged reclaim took ages

Pros: Staff and comfort of this airline was great.

Cons: Ineffective ground staff at guest services

Pros: Seat is comfortable

Cons: No entertainment n food.

Cons: I paid for extra legroom (and the seat was correctly noted on the receipt) but upon boarding found that I had been allocated an ordinary seat. For a tall man this small aircraft is very unforgiving. I could also not fit my briefcase into the o/head locker.

Pros: Just like any other budget airlines, and it serves food if you pay for them.

Cons: The boarding gate opened only 2 hours before flight.

Pros: Fairly new nice aircraft with decent legroom

Cons: My flight was cancelled two hours before departure and I was notified by e-mail (that I only saw when I was at the airport). Next flight was 8 plus hours later. No rebooking to another airline. They suggested that they refund only the base fare (no extras/baggage etc) and then I can pay my own fare on the other airline. This is not an acceptable response as they could have reprotected their passengers to avoid us waiting at the airport for 8 hours.

Cons: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move

Cons: Always delayed. Again 2 hours. No communication from Kulula

Cons: Flight was extremely late. Food was pretty mediocre.

Pros: Relatively quick boarding procedures

Cons: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.