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Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Nothing

Cons: Everything

Cons: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.

Pros: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight

Pros: Boarding was efficient

Cons: Improve leg room

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: service and punctuality all good

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.

Pros: Boarded on time and for a very full flight without a hitch

Cons: No complaints

Pros: Almost only flight of the day on time.

Pros: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.

Cons: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.

Cons: Boarding process..

Pros: It was great.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Pros: Crew was great

Cons: Nothing

Pros: Take off and landing was smooth

Cons: service and punctuality all good

Pros: Boarding was efficient

Cons: Improve leg room

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Boarding was efficient

Cons: Improve leg room

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: Delay in collecting baggage. Probably due to different parking bay further away

Cons: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move

Pros: nothing

Cons: nothing

Pros: On time. At long last

Cons: Lost luggage

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Cons: Flght departed late.

Pros: Punctuality, comfort

Cons: Check in made us queue for 15minutes before actually checking people in.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Pros: Boarding was efficient

Cons: Improve leg room

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: Both food and entertainment have declined over the past 20 years

Cons: Various tv screens would not stay in place in row 47 where I was sitting

Pros: Cattle car

Pros: Great crew, great vegan food (order ahead!).

Cons: Ground crew disorganized and unfriendly in both Joburg and Windhoek

Cons: Except for nuts and regular drinks no food was available that was complimentary.

Pros: On time. At long last

Cons: Flight was extremely late. Food was pretty mediocre.

Pros: nothing

Cons: nothing

Pros: Boarding was efficient

Cons: Improve leg room

Pros: Timely service is their main priority. Excellent

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Check in laddy was disinterested, arrogant and rude. Horrible experience...she was a smart a**. I complained to her supervisor

Pros: The airport is easy to navigate & people are helpful. There was no entertainment and minimal food...should have an option for n/a.

Pros: Everything was on time :)

Cons: On time performance

Cons: Pathetic. 2 hour delay

Cons: Baggage control very bad. Waited an hour for the carousel to deliver the bag

Pros: Quick boarding

Cons: Crying babies

Pros: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.

Cons: I couldn't get miles on my American Airlines program, even though they're a partner airline.

Pros: Nothing! They stole $140 from us!

Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.

Cons: Flight delayed almost 2 hours

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHING

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: service and punctuality all good

Pros: Take off and landing was smooth

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!

Cons: Pathetic. 2 hour delay

Cons: Delay in collecting baggage. Probably due to different parking bay further away

Cons: Baggage control very bad. Waited an hour for the carousel to deliver the bag

Pros: Cost, speed of boarding and un-boarding.

Cons: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.

Pros: Crew was great

Cons: Nothing

Cons: Very cramped business set with no place for storage. Comfort is good though

Pros: The crew was excellent! Great service.

Cons: More options in movies of other languages.

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Pros: The service was good

Cons: Lack of AC before & between flights. Dripping with sweat and uncomfortable like never before on any flight. In the air was fine but on ground I was very hot!

Pros: Flight time was changed but good advance warning so no issue Left on time, arrived on time No hassle at check in Good coffee

Cons: Equipment is getting a bit old

Pros: puctuality

Cons: food

Cons: Though I had checked in on line LAM staff said I was not listed as a passenger and required me to go to the SAA counter to retrieve my ticket number. The crew on the flight were not terribly attentive. And this when traveling business.

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Cons: FlySafair forced me to pay for my second bag - even though my ticket was clearly marked "2 bags" all the way to Cape Town. Totally disgusted with this airline, not honoring the ticket. And they way they treated me about it makes me never want to fly with them again. Warning: Seats don't recline!!!