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Pros: Crew and ground staff were amazing.

Cons: Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline.

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Pros: Our flight attendant was very nice.

Pros: Crew was great. Seats and leg room better than other airlines.

Cons: Entertainment screen in my seat didn’t work. Old plane.

Pros: Good Flight

Cons: I was satisfied with all service

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Pros: The food was very good.

Cons: The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi.

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: Don’t be late

Pros: No delay and nice staff

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Pros: Great customer service, great and always smiling crew, wonderful flight

Cons: the food options need to be more. an option with steamed rice should always be available

Pros: Everything was good and easy

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Cons: Having Christian music to listen to on the flight as an option

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: The seat was a little uncomfortable but the crew were amazing.

Cons: Not being 1 hour late

Pros: Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour

Cons: Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for.

Pros: Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate.

Cons: Qatar airways allowed us to take both separately and we could take up exit row if available without payment

Pros: The food was amazing. The entertainment selection was borderline ridiculous—nearly too many choices!

Cons: The plane was too hot during boarding and again right before landing. It was really hot in Dubai so I understand why it was hot initially, but unsure why it became warm before landing.

Pros: Attendants and aircraft comfort was excellent

Pros: Crew was helpful and food was very good

Cons: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Pros: Yes

Cons: Everything was good

Cons: Don’t be late

Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Cons: I congratulate the KLM crew!

Cons: Staff rude and short

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened