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Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: I liked the fligth attendant

Pros: Your crew were great.

Cons: Airport Addis Ababa is chaos.

Cons: USB connection was not working from my seat

Pros: Amazing crew

Cons: At check in

Cons: Food choice for vegetarian meal was horrible.

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Cons: Foid is really bad. Need to work in time.1 hours and 15 min lat to fly from lax

Pros: Excellent crews

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Cons: Nothing

Pros: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money

Cons: They loose my luggage.

Cons: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Pros: I liked the fligth attendant

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Aircraft very comfortable, superb entertainment system. Crew friendly.

Cons: Crew didn't go out of their way to serve...they did their job capably, but no more.

Pros: Entertainment system failed repeatedly.

Cons: Entertainment system failed repeatedly.

Cons: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Pros: Late departure, dirty, staff not friendly.

Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Cons: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Pros: Good check-in experience.

Cons: Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs.

Cons: I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued.

Cons: You are a wonderful service

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Pros: Great seat and staff.

Cons: It was great!

Pros: Lounge in Abu Dhabi was great!

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Pros: Entertainment was good. Crew were fine.

Cons: Food was terrible.

Pros: The food was good and many entertaining movies.

Cons: When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help.

Cons: Delayed flight for no apparent reason

Pros: Good flights

Cons: Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good.

Cons: Airport Addis Ababa is chaos.

Pros: Nothing?

Cons: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Cons: The seats are uncomfortable

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Pros: Easy booking on line

Cons: The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them.

Cons: No delay in boarding

Pros: Crew was great.

Cons: There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket.

Pros: Crew was generally very good.

Cons: Flight was delayed by 2 hours

Pros: Crew was very friendly and seat in KQ is super comfortable in Business.

Pros: Flight was on time.

Cons: In flight complimentary food and drink service could have been better.

Pros: Entertainment system failed repeatedly.

Cons: Entertainment system failed repeatedly.

Pros: The crew was amazing and extremely helpful!

Cons: The food could have been better

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Great airline

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Cons: Train staff to be more responsive to customersn need

Pros: Overall satisfied..