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Pros: "Modern plane, good announcements, Fantastic entertainment system"
Cons: "Cabin staff were surprisingly average. They were pleasant, professional, but spent much of the time talking to themselves and not focused on the needs of the passengers. Heads up, I travel 100K a year, mostly Asian airlines so my bar is high. I checked with my colleagues and they all said they same thing. It was a real surprise. I flew four legs on Emirites."

Cons: "My row was passed 4 out of the 5 times drinks went by. To say the least I was a bit thirsty on the flight."

Pros: "The variety of classical music selection in ICE system is amazing. Immensely appreciated. PERFECT landing"
Cons: "The beverages were served way after the meal"

Pros: "Comfort, food and entertainment."
Cons: "For check in they ask you to wait until 3 hrs before the flight. We were at the airport early and there were no lines for check in. They should just let us check in early. For boarding, I am not sure why they don't do zone boarding as is done worldwide."

Pros: "Emirates is the best airline I have ever flown. Comfort, pleasant flight attendants, great entertainment system, good food, very comfortable seating. Great lounges on the ground. Would fly them again wherever they go."

Pros: "I like all the entertainment that was provided."

Pros: "Plenty of room, entertainment excellent, staff wonderfully friendly and helpful. I fly many times (in Economy) and having all the options be excellent never happens."

Pros: "Personal attention, friendly smiles, and really the crew couldn't do enough for their passengers. The entertainment was brilliant. Loved the quality screens. Thank you Emirates!"

Pros: "I was fortunate enough to get an emergency exit seat."
Cons: "The emergency exit seat was near the galley so they made a huge racket all night and I couldn't get any rest. Additionally, the service in our section of the plane was truly inferior. It took a long time to serve the meals and even longer to remove the plates. I'm also assuming they skipped us on some of the meals and drinks. Wasn't great."

Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"

Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."

Cons: "The crew was good, but the attentiveness of the crew on the second leg was amazing"

Cons: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."

Pros: "The crew is good."
Cons: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"

Pros: "Crew was very calm, courtesy, and cheerful."

Cons: "It was my first flight ever. So it was perfect thank you Emirates"

Pros: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Cons: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."

Cons: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Pros: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Cons: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"

Pros: ":("
Cons: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."

Pros: "Exceptional flight super comfortable"
Cons: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Cons: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."

Pros: "The food was nice and the crew were friendly."
Cons: "My screen didn't work properly and only after asking about it 4+ times were we moved to other seats. Unfortunately the new seats were double middle seats for my husband and I who left window and aisle seats respectively. Please fix your entertainment, Emirates."

Cons: "Very poorly organized boarding"

Pros: "Everything"
Cons: "Nothing. The video quality and sound were not great"

Pros: "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
Cons: "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."

Pros: "Flight delayed 7:16 hours"

Pros: "Not much"
Cons: "Flight attendants not friendly, some downright rude and looked like they hated their jobs (bumped into seats, rushed service, visibly irritated when people would ask for assistance), my video wasn’t working properly and was told “it’s an old plane, there is nothing we can do, it will be retired soon, we can get you some you some magazines”, food was terrible."

Cons: "crew doesn’t seem to talk to each other. advised multiple times that my touch screen didn’t work and that i didn’t want the jain meal. your check-in interface does not allow changing food preferences. this should change"

Cons: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Cons: "The seating room in the 747 with 10 seats per row is limiting and uncomfortable. The passenger beside me was pushing well into my space, and the rambunctious flight attendants kept marching right into me and banging my seat with the cart, once also spilling water all over me. (Though she was very nice about it, and I wasn’t upset with her personally.)"

Pros: "Decent leg room in economy; good entertainment system & food/drink"
Cons: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Pros: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Cons: "That I had top travel to FLL ibnstead of Miami"

Pros: "The Crew on Emirates are just the best in the industry"
Cons: "paid extra for legroom but the legroom seats have a big disadvantage of no place to put things you need on a long flight."

Pros: "Crew made the flight a pleasant time dispute the 13 hours in the air. Good service, Good food and reasonably comfortable accommodations."
Cons: "The entertainment system needs some updating - kept freezing and needed to rebooted to continue watching. Wouldn't normally care but with all that time captured in air you need it to work."

Pros: "Food, entertainment choices"
Cons: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."

Pros: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Cons: "Can't think of anything. Really."

Cons: "The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self..."

Pros: "entertainment is great."
Cons: "completely full flight."

Pros: "Flight wasn't cancelled."
Cons: "Lengthy check in of baggage, followed by delayed boarding."

Pros: "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
Cons: "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."

Pros: "The cabin crew always smiled and were friendly. At no time did it appear that they were just pretending to be enjoying their job. They worked with great effectiveness."
Cons: "The sandwich served with mayonnaise and chicken was at room temperature. It didn't set well with my stomach. The plane landed and then parked so far away from the terminal. It took a half hour to exit the plane, board the non-air conditioned bus, and arrive at the terminal. The shuttle bus was extremely uncomfortable!"

Pros: "Very comfortable and good service aboard plane."
Cons: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."

Cons: "debarking process was one of the longest in my life"

Pros: "Start scurty things with people who has short time to the next flight"

Pros: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Cons: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."

Pros: "Friendly, accommodating, and professional service!"

Pros: "Everything!!!!!"

Pros: "The reception at Dubai and delivery to the hotel. Friendly crew. Toilet regularly cleaned"
Cons: "Short on instruction on using the entertainment module. Having to repeatedly ask for water because it only came in small half glasses each time"

Pros: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

Pros: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
Cons: "Nothing"

Pros: "TV screens and movies. Food was great."

Pros: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

Pros: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Cons: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Cons: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Pros: "Good breakfast"
Cons: "Bad seat, just an economy seat"

Cons: "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

Cons: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."

Pros: "Short flight and they handed out chocolate"
Cons: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Pros: "The new plane with private screens"

Pros: "The crew did all they can \The Swiss Airlines lounge was superb"
Cons: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Cons: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."

Pros: "Everything"
Cons: "Nothing"

Pros: "Smooth flight"
Cons: "Ordered kosher and did not get it"

Cons: "Delayed"

Pros: "Crew"
Cons: "Food"

Pros: "The flight left on time and arrived a bit early."
Cons: "Everything was fine"

Pros: "Nice plane, organized food and boarding."
Cons: "Nothing really"

Cons: "Lost luggage"

Cons: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Cons: "in NY they would not give me a seat/ boarding pass for this flight - they said i had to get one only in zurich. by the time they gave me one in zurich - it was a middle seat and there were no other seats available. i was totally squished in between 2 men [ i am a female] and the seats were sooo small and there was absolutely no room. i was totally uncomfortable and had to sit like this for 4 hours... i did not like this AT ALL"

Pros: "Boarding and cabin crew were excellent."
Cons: "Seats were too tight and squeezed."

Pros: "Everything"
Cons: "Nothing"

Pros: "The seats"

Pros: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

Cons: "It wasn't Swiss//"

Cons: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

Pros: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Cons: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."

Pros: "Nice flight attendants. Clean planes."
Cons: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Cons: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Pros: "Was all great as with other legs...will fly again"
Cons: "Seats seemed smaller but do need more entertainment options."

Pros: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Cons: "In this flight nothing , one of the worst I have ever had ."

Pros: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

Pros: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Cons: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"

Pros: "EVERYTHING'S Good to come back home"

Pros: "We were very pleased with our flight on Swiss Air."

Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "Nothing."

Pros: "Coke Zero was available."
Cons: "Limited selection of movies and tv shows and only one food option."

Cons: "We didn't had entertainment"

Pros: "large variety of content"
Cons: "system didn't work the whole flight on 2 seats"

Cons: "Friendly crew. Easy priority boarding. Regular economy cabin seats , quite uncomfortable due to narrow knee space, and "invasive" front reclining seat, that did nor allow for sitting and reading. High expense $100 US. fee for extra leg room is an absolute necessity. Shame on the Airline Industry standards!"

Cons: "my flight was canceled in the last minute,it transferred true turkey where i didn't want to go to for security reasons and landing time issues, i had a chance to buy that ticket for cheaper and get there on time to the turkey airway flight and not come 10 hours early and land at a time i'm expecting I expect compensation for both the price ticket difference as well as for my time wasted, or I will not consider using your airline in the future."

Pros: "The crew was welcoming and accommodating."
Cons: "The plane left over an hour late and we had to sit in the plane for this entire time."

Cons: "Long line for the baggage drop"

Cons: "Airbus seats are uncomfortable and with very close pitch. The ground crew was mixed. The woman who helped me with re-seating was very nice . The woman who managed the boarding objected to a standard size carry-on, saying it was large and heavy (even though they didn't weigh it), and United at IAD measured it at under 8 kg) so they took it from me and sent it as luggage. (Fortunately, no extra charge.)"

Pros: "Nothing really exceptional"
Cons: "Looks like everyone is a manager. Little smiling and most making sure rules are follow up to the book and is ok but no too insistent about it. Customer service afterall make or break you business doesn't matter how strong you are"

Pros: "The staff was friendly and kind :)"
Cons: "1. There was a 1.5 hour delay in The Zurrich Tel Aviv leg. 2. It took 3 hours from take off until they turned the lights off. :("

Pros: "Nothing special"
Cons: "Take off delay"

Pros: "Very quiet flight, clean airplane, pillows and blankets provided. So much better than my last Swiss flight to TLV"
Cons: "This time all good, last time (6/17) horrible food and no pillows at all."

Cons: "Always delays with this airline! The service is poor and they do not even hide their hate for israelíes ."

Pros: "The crew is attentive, and the food is fine. They serve fresh orange juice, which is great."
Cons: "I wouldn't call their entertainment so. You can barely see the screen, which of course only has the movie they chose."

Pros: "It was nice to be able to have a pillow and blanket in order to sleep and the crew came around often with the cart and offered us beverages."
Cons: "The plane was delayed and after it was already delayed we had to wait about two hours in the plane to depart after"

Pros: "The food is first class"
Cons: "Somehow the seats (business) are not quite horizontal and they remain very lumpy."

Cons: "The waiting lobby was congested, unorganized, and overall not very well. Then we had to descend on stairs that were A. not very stable, and B. difficult for my senior uncle to climb down them."

Cons: "seat s-pacing too crowded"

Pros: "the food was good."
Cons: "the boarding was very delayed, and after we boarded the plane was still not ready to leave , so we sat on the plane while the stewards decided to distribute food to us while we were still on track . When the plane finally took off, we were still with trays with food in front of us , and of course all the food and drink hit us during take off . there is no entertainment, just one small screen for every few raws with stupid cat clips."

Pros: "Another great Turkish Air flight"
Cons: "Only a minor issue - the seat-back screen where I was sitting was broken, so could not be used on this flight"

Cons: "Disorganized crew, Got breakfast without eggs"

Pros: "Was safe and pleasant flight, with excellent service"
Cons: "Kosher food I ordered came all the meals really cold, probably not removed in time. And not only me, everyone who commissioned"

Pros: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Cons: "Foot rest in economy, gluten free meal is poor (except bread)."

Pros: "The in-flight experience was fine."
Cons: "The crew at check-in & at boarding checked me in to fly to Tel-Aviv (transiting at Istanbul) without any comment on visa or passport at Washington D.C. In Istanbul, I was not allowed to board on the flight to Tel-Aviv. I was not allowed to stay in Istanbul. Crew (Erin Uler) who stopped me from boarding the flight said he would help, but disappeared. Othes kept sending me back and forth between transfer desk and sales desk with inconsistent advice every time. I had no way out, so decided I will fly to the closest European country. This was after I had been back and forth for 7 hours. I had to pay full for flight to Greece. I asked to be sent back to D.C. they could not even work that out. I have a return ticket to fly back to Washington D.C. with Turkish Airline on 1 Jan and they said they will need to re-ticket my paid return flight as well. Turkish airline crew did not would not help me fix my return flight back to D.C. They have asked me to contact the agent ( Kayak). Now I am stuck in Athens, a country I have never visited nor planned to. My tours & accommodation, all paid for in Israel, I have lost. I had a tour fully paid in Israel. I have no ticket to return back to D.C. even though I paid for ticket with cancellation insurance when I bought the ticket. The advice between Turkish crew who checked my passport (official) while I was flying out of D.C. vs the Turkish crew who stopped me from boarding was inconsistent. If I had been stopped in D.C. I wouldn't have had to face the events that followed. Now I have lost my tours, hotel in Israel. I had to pay extra for flight to Athens and I am paying for hotel and sundry in Athens while waiting for flight out. Turkish crew at Istanbul were not only unhelpful but rude and inconsistent. While I was waiting for 8 hours for a firm information, shouting matches between Turkish crew and customers went on at least a dozen times. Inconsistent information from Turkish staff has led me to be currently stuck in Athens. I am waiting for a way back to D.C. There should be a rule that fines an airline if they board people without accurate visa papers and they fail to check it. There should also be a fine to the airline if they stop people from boarding at a transit airport leaving passanger stranded with nowhere to go or return."

Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."

Pros: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Cons: "Was a short flight so there wasn’t anything that made it unpleasant"

Cons: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."

Cons: "Delay of 1 hour, waited on the plain extra hour."

Pros: "Good entertainment, movies ,etc... Helpful crew"
Cons: "Very long lines and delayed boarding"

Pros: "Again the service was amazing and great food in a 2 hr flight"

Cons: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"

Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."

Cons: "No AC"

Cons: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."

Pros: "The landing."
Cons: "My special meal had been canceled."

Cons: "Leg space on this flight was less compared to other flights I had with TK."

Cons: "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."

Pros: "I can't remember the flight experience, so I assume it was fine."
Cons: "I can't remember the flight experience, so I assume it was fine."

Pros: "Worst flight"
Cons: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."

Pros: "Extras provided - eye mark, socks etc"
Cons: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Pros: "Crew is super nice and helpful. Aircraft is pleasant"
Cons: "On the way from Istanbul to Tel Aviv ALL passangers were body searched :( Food is okay but the portions are tiny."

Pros: "wonderful staff."
Cons: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"

Pros: "Food good movie selections and Nice staff"
Cons: "Nothing"

Pros: "Smooth flight, comfortable seats, crew was very catering and kind"
Cons: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"

Pros: "Fine, short flight overall. Crew was good, airplane comfortable, and the boarding process was fine."
Cons: "I expected more substantial dinner; perhaps because the one in the Venice-Istanbul flight was. The latter flight got beef/pasta choice, whereas the former one a tuna-fish sandwich."

Cons: "Seats too close"

Cons: "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."

Pros: "Plenty of room Nice multimedia screens"

Pros: "Entertainment"
Cons: "Crew was ok"

Pros: "Food was pretty good."
Cons: "Crew was disorganized. Half the plane didn't get the bread that was supposed to be on the breakfast menu. Service was slow and not enough crew. Also had to wait 30 minutes to use the bathroom because the crew told me I couldn't go into the one I was already in line for and the other one was being cleaned. Seats were more cramped than most airlines (and I'm short)."

Pros: "Flight attendance service is great"
Cons: "Boarding process too complicated with several security check points make the travel more difficult"

Cons: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."

Pros: "entertainment"
Cons: "breakfast included stale rolls and not really anthing appealing but the crew insisted on waking everyone up for it! ! Maintenance of the aircraft cabin leaves much to be desired - toilets unclean seat reclining mechanism faulty."

Pros: "Great"
Cons: "Great"

Pros: "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"

Pros: "Nothing"
Cons: "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."

Pros: "This flight had good leg room. The entertainment appeared to be excellent--however I did not use it due to the serious delay and the fact we were flying from 3:00 to 5:00 AM..."
Cons: "Boarding/takeoff on this flight was additionally delayed over an hour. As above, on this leg of the return flight, we didn't receive the meals we initially ordered."

Pros: "The Crew!!!"

Cons: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"

Cons: "to hot, very hot!!!"

Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Cons: "The company lost my baggage"

Pros: "The legs distance was poor The crew very professional"
Cons: "Leg space"

Pros: "Crew, comfortable, entertainment, drinks, clean toilet I discover my suitcase is broken after landing in Israel, they replace it in new one."
Cons: "The food is the worst I've ever experienced in airliner."

Cons: "Baggage arrived to TLV (my final destination) only the evening of the next day of my arrival."

Pros: "The food, The service, the seets."

Pros: "Do you know what it is like for a vegetarian gluten free person to order gluten free vegetarian and not get it? We confirmed by phone in advance and yet no such meal was provided. If Lufthansa does have such a meal they should say it at the time if reservations. Obviously someone didn't care enough."
Cons: "Do you know what it is like for a vegetarian gluten free person to order gluten free vegetarian and not get it? We confirmed by phone in advance and yet no such meal was provided. If Lufthansa does have such a meal they should say it at the time if reservations. Obviously someone didn't care enough."

Cons: "The most disturbing thing was that there is a seperate security check for this flight (where they take all your liquids) and then indise there is nothing you can buy to drink. My kids arrived exhausted from an earlier flight and it took forever until I could buy them some water."

Pros: "Overall good flight. Great food and plane. Some of the crew member gave a feeling of taiered and not with so much welcoming."

Pros: "The flight was fine, the service was satisfactory and all until we arrived at our destination and our bags were lost."
Cons: "Our bags were lost for a few days, which was very frustrating and disappointing. Also, the way that this issue was handled was very unprofessional, we were not given clear information as to when our bags would arrive and once they did "arrive" we only received one bag and had to wait another day for the second bag."

Pros: "Lufthanza have changed its aircraft to an Airbus 320 with no real business class seats, avoid flying with them to Tel Aviv. Paying top money and flying 4 hours like an "Anchovy in a container "is a no no!"
Cons: "Lufthanza have changed its aircraft to an Airbus 320 with no real business class seats, avoid flying with them to Tel Aviv. Paying top money and flying 4 hours like an "Anchovy in a container "is a no no!"

Cons: "Boarding was done from the ground with busses, with passengers entering the plane from both ends at the same time regardless of their seating places, so that people seating in the first rows entered from the back door and vice versa. There was not enough place for hand luggage. The seats are narrow and uncomfortable and there is not enough leg space."

"Great crew and great food. But having no entertainment is not acceptable these days"

Pros: "."
Cons: "."

Pros: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Cons: "More legroom"

Pros: "Punctuality Pleasant crew"
Cons: "No food on the flight! Due to some problems with the catering service, only a small sandwich was available."

Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"

Pros: "The flight was on time"
Cons: "Seats, entertainment, crew attitude"

Pros: "Great staff and food"
Cons: "Comfort was not great and no entertainment options whatsoever"

Pros: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Cons: "The entertainment system was glitchy."

Pros: "Same crew. Really nice flight smooth and professional"

Pros: "Crew was ok. Had to manage difficult passengers."
Cons: "No entertainment. Average food. Little space for legs."

Pros: "Crew was nice."
Cons: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."

Pros: "The crew were good, polite and attentive."
Cons: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently (pulling everything out, padding down the kids). No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way."

Cons: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

Pros: "Crew was nice. Lufthansa crew is usually good, so no complaints."
Cons: "Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate."

Pros: "Friendly crew"
Cons: "when seats recline in economy you can barely get in and out of a seat"

Cons: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."

Cons: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."

Cons: "No Entertainnment , no space , very small airplan"

Pros: "The boarding process is very efficient."
Cons: "Lufthansa’s people are mostly good. But there are some obvious opportunities for people to be more friendly. Also, LH like many others continues to serve cold rolls and cold butter on international flights. KLM warms the rolls! It’s the one small touch that would make Lufthansa’s meal service so much nicer."

Pros: "Please continue to use newer, updated places."

Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
Cons: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."

Cons: "the crew was horrible and rude"

Cons: "The flight didn't have any screen and The kids got bored. And made noise at the plain"

Pros: "Stressed out crew. No pillows."

Pros: "Very nice"

Cons: "No entertainment system at all - no movies, no music and no WIFI"

Cons: "I order a seat near the window A9 but this seat has no window. the crew did not solve the problem even I ask them and note that is important to me/"

Cons: "I had to endure 10 hours sitting next to an obese passenger, who was to big to fit into his seat and had to rest his shoulder and elbow over my seat. The crew couldn't do much and so I had to shift myself sideways for the entire journey in order to make space for this obese passenger to rest his arm into and over my seat."

Cons: "They had overbooked the flight and asked to reroute me. I asked if I would still be able to get to my destination at the same time and to make sure I would have a window seat. Everything from the moment I said yes was a terrible. They rebooked me twice on two different routes when I was in the air. Said a steward would meet me (never happened) instead I was running to catch flights on different airlines in two different airports. The entire situation was disgusting. The running was with all of my luggage. Because of the rebooking I was in the last row of 75 rows on a plane with an additional connection. Every flight had delays creating more chaos for the next flight. The only helpful airline in the bunch was Delta."

Pros: "Great planes."
Cons: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"

Pros: "Crew friendly, good food"
Cons: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"

Pros: "We often fly on Lufthansa and highly recommend it!"
Cons: "There was no movie..."

Cons: "The same as above"

Pros: "Nice crew, made an effort to find a special meal that was ordered for the original connecting flight and was not transferred to the alternate flight since I boarded on standby."
Cons: "Had to sit on a window seat since due to a delayed previous flight I missed my connection and boarded on standby. I have long legs and it was extremely uncomfortable and painful to sit there."

Pros: "Very nice crew"
Cons: "Boarding was a mess. No groups. Entertainment - app doesn't work on PC. Had to watch movie on cellular Passengers. - noisy eithout crew interference & sitting on wrong seats without any interference"

Cons: "the seat. not suitable for a business category"

Pros: "Lufthansa was really comfertable company, really good price and i'd so much."

Cons: "The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily."

Pros: "Good pilot and staff and service"
Cons: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."

Pros: "Excellent Flight"
Cons: "Nothing"

Cons: "Food, not in time."

Cons: "Best"

Pros: "Accuracy in times"

Pros: "Comfortable airplane, organized crew and fast boarding operation"
Cons: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"

Pros: "Plan crew , pilots , services on plan and cleaning"
Cons: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"

Pros: "The flight attendant was welcoming at the door and the service was done efficiently."
Cons: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."

Pros: "Everything was on-time, easy, and fairly quick."
Cons: "The legroom."

Pros: "- Crew service was pleasant"
Cons: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"

Pros: "I appreciated that they didn't charge me to check in my carry on bag."
Cons: "It is sad that they could not add this flight on to my Star Alliance without my card."

Pros: "Although they were at the right size snd weight. I was skipped dinner."

Cons: "Disembarkation via buses. Not great."

Pros: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Cons: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."

Pros: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"

Pros: "Same as above"

Pros: "Evrything was good"
Cons: "No entertainment on that flightes"

Pros: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Cons: "Food could be a bit better."

Pros: "We enjoy flying with Aegean, very good treatment for families with kids."

Pros: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"

Cons: "too many fussy babies crying and screaming."

Cons: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."

Cons: "about 50 minutes late"

Cons: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."

Pros: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
Cons: "Lost my luggage – plain one and a half hours late"

Cons: "Delay 1 hour and 20 minutes at departure"

Pros: "Great experience"
Cons: "They should work on their airport staff a little."

Cons: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"

Pros: "On time. Space. Great team."

Cons: "Delays...."

Cons: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."

Pros: "Friendly staff."
Cons: "Warm soda."

Pros: "Clean, smooth, on time"
Cons: "Food was not interesting"

Pros: "Checkin and boarding was fast. Short flight; only one and a half hours."
Cons: "Food was minimal."

Pros: "every thing was ferfect"

Pros: "the food"

Pros: "Quick and direct flight."
Cons: "There wasn't any food or snacks. The airport was a bit chaotic."

Pros: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Cons: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."

Cons: "Same as on the flight to Larnaca"

Pros: "Clean Elegant Polite"

Cons: "Only wish it was in a desent hour and not in the middle of the night"

Cons: "I would like if you call me and I tell you. 972-508935554"

Cons: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."

Pros: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Cons: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"

Cons: "at the return ther was a missunderatandig regarding the availibility at the flight"

Cons: "RUDE SERVICE"

Pros: "Good seat room."
Cons: "Boarding in TLV was a zoo. they could do better!"

Cons: "35 euro per bag! and they didnt tell me that in booking! shame on you"

Cons: "Gluten free food was not satisfying Boarding"

Pros: "Snack was very good. Attendants helpful and pleasant"

Pros: "I was rerouted because of a delay on a previous flight"

Pros: "The crew and the security people handled very poorly a security situation and blamed the Israelis for it on the flight and the news. This airline behaved in an antisemitic way."