Daily cleaning, installation of cabin HEPA filters on flights from Sao Paulo to Cape Town
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 25h 55m.
In the past 3 days, the cheapest one-way tickets were found on Ethiopian Air (R9 317) and Multiple Airlines (R10 031), and the lowest round-trip tickets have been found on Ethiopian Air (R9 106) and TAP AIR PORTUGAL (R10 157).
When flying out of Sao Paulo you will be using one of these airports: Sao Paulo Congonhas, Sao Paulo Viracopos or Sao Paulo Guarulhos Intl. You will be landing at Cape Town Intl, also known as Cape Town Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sao Paulo to Cape Town.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cape Town from Sao Paulo is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Cape Town with an airline and back to Sao Paulo with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cape Town from Sao Paulo up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Seat was OK"
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Pros: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Cons: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"
Pros: "Good crew unlike previous experience few months ago."
Pros: "The boarding process was well organized and fast."
Pros: "not much"
Cons: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."
Cons: "It was weird that for dinner the meal was vegan as requested, but the breakfast was not and so couldn't eeat it. It was weird that one meal was correct and the other was so lacking."
Pros: "The bathrooms were always clean. The staff curious and attentive, food was ok. Overall very goid"
Pros: "Smooth flight. Friendly crew."
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Pros: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."
Pros: "Short trip"
Pros: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Cons: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"
Pros: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."
Pros: "A regular predictable LH flightqq"
Cons: "You lost my luggage !!"
Pros: "Crew was hospitable and flight was clean."
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "Well in time"
Cons: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Pros: "Firstly, the food was great!"
Pros: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Cons: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."
Cons: "Movie selection was lacking, stewardess on one leg of the trip was hard to understand"
Pros: "everything - especially the way they treat their customers."
Pros: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Cons: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"
Cons: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."
Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"
Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Pros: "Flight and land was smooth. I like Lufthansa, because it is safe."
Cons: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"
Cons: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Pros: "You can't beat the German's at efficiency. Awesome!"
Cons: "Houston isn't their hub and I have to put up with United."
Pros: "Entertainment system, food. Crew was great."
Cons: "Delayed boarding and artival to YYZ"
Cons: "Was delayed in a connection and missed flight. No offer or help provided to get me and children on another flight without charging me ~$9000 for another flight. Paid out of pocket for another airline. Cannot believe the extortion and lack of service provided!"
Pros: "Lots of movies to choose from. Meal was great. I liked that the cabin crew gave us plenty of water & choice of fruit juices"
Cons: "All was great."
Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."
Pros: "The flight itself was fine, about what you'd expect from a short-duration flight on a major airline."
Cons: "I wished to change to an earlier flight with plenty of seats available. the Lufthansa ticket agent stated the only way, as I had booked a "light" fare, was to pay a full-price one-way economy ticket--plus luggage--for about 380 euros with no credit for my current ticket. After booking a day-room at a local hotel, I checked in on-line and discovered for 115 euros I could have upgraded to business class, with luggage included, and been accommodated on schedule changes. My suggestion to Lufthansa is if they intend to rip their customers off it's best NOT TO LET THEM FIND OUT ON THEIR OWN WEBSITE, or if they're simply too incompetent to match marketing offers to their booking department they could save considerable income and reputation by closing the ticket office. As it was, the impression was a low-class money grab. It's not like they can count on their partnership with United to make them look good."
Pros: "The stewards did their jobs well."
Cons: "Our departure was severely delayed due to airport and aircraft crew errors. This meant that I missed my connecting flight in Munich, had to endure an extended lay over, board an extra flight to Budapest and endure an even more unbearable lay over there before being able to reach my final destination in Athens. I paid for a one-stop flight and have ended up having to endure a two-stop flight with extended lay overs. I feel completely cheated out of my money and overall have had a terrible experience."
Pros: "The entertainment options were great, and the food was better than many airline meals I've had before."
Cons: "I am Star Alliance Gold and I didn't like that it wasn't possible to select an economy plus seat upon check in, and I wasn't upgraded even though there were seats available. I picked this airline specifically because of it's star alliance membership but it didn't get my anything."
Pros: "I like Lufthansa. We were treated very well."
Cons: "Staff in Bayreuth was very good and excellent specialy miss Suzane Fakhri and mrs.Ahmad Jaber ,and the way the staff was excellent"
Pros: "- Right before boarding, a fantastic agent helped us move seats, and was extremely kind. - Food is not bad - Crew was very nice."
Cons: "- We cannot choose our seats online! You would expect that if you are flying from Germany to the US, they would allow you to do that. - My husband and I booked the flight together, and were assigned two separate seats, with 20 rows of distance! - Our video monitors were frozen mid-flight...."
Pros: "Excellent service"
Cons: "Every thing is excellent"
Cons: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."
Cons: "So you book in advance, used the tarif that allows you to book your seats (row 9), check in and.... When you board you get new tickets with seat row 36 and family not together. Lufthansa has done this twice to us. My kids 8,10, 12 year old girls are well behaved and used to flying, so don't disturb anyone."
Pros: "Fast boarding, on time"
Cons: "Too cold in plane, announcements too loud"
Pros: "Lunch was really good..yet,bread needs to be warm it adds desired comfort during the long flight."
Cons: "Breakfast need to include something else ,not just eggs. There should be an alternative for those who are allergic to eggs ,like me. Couple of hot wheat pancakes with Apple sause would do."
Pros: "Watching movies. The plane model seems to be a bit larger. First time when I saw stairs to the second floor. It felt more spacious. I really enjoyed that."
Cons: "Nothing to complain. Thank you for providing great experience :)"
Pros: "The crew was friendly and helpful"
Pros: "excellent !!!"
Cons: "Short and sweet"
Pros: "The crew was perfect"
Cons: "No wi fi on the plane."
Cons: "Flight was delayed for 4+ hours"
Cons: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"
Pros: "Polite and friendly service"
Cons: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Pros: "The crew was terrific."
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "Seats are comfortable on Business Class. Service is good"
Cons: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Pros: "Crew was ok and servicial"
Cons: "Food and reception at door of boarding"
Cons: "More options for gluten free food. Always get the same dish"
Cons: "See above."
Cons: "Couldn’t understand announcements"
Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Pros: "The crew was very gentile."
Cons: "No enterteinment on the plane."
Pros: "Didn’t like the sandwich offered"
Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Pros: "It was only 2 hours"
Cons: "Small plane, no movies"
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"
Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"
Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Pros: "Everything was fine"
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Pros: "The free glass of red wine when the plane finally took off."
Cons: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "Flight attendant was very nice."
Cons: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Cons: "The flight was late, real late."
Pros: "Nothing special"
Cons: "They start serving late the apperitif before taking off and take it back right after."
Cons: "The room between seats is unbearable."
Pros: "Nothing particular"
Cons: "Nothing particular"
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Pros: "it was cancelled so they got me on the next flight on Turkish"
Cons: "It was delayed"
Cons: "The air France flight was overbooked and we had been in standby until the last minute"
Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Pros: "It was clean The crew was very kind Food was very good Flight was on time"
Cons: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"
Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."
Pros: "Cabin Crew and food selections were top notch"
Cons: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Pros: "I like the service of AF"
Cons: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Pros: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Cons: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."
Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."
Pros: "The crew was very attentive and willing to assist with everything."
Pros: "The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done"
Cons: "The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place."
Cons: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."
Cons: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"
Cons: "Best flight and touch down ever."
Cons: "For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers"
Pros: "Smooth flight without event. On time landing. Efficient deplaning."
Cons: "Newer plane. Seats , entertainment, cabin crew."
Cons: "Poor service overall."
Cons: "Missing one suitcase and it will be delivered a day late supposedly"
Cons: "The temperature in the cabin was unbearably hot"
Pros: "Flight was on time."
Cons: "Not applicable."
Cons: "Only one round of drinks served?"
Pros: "Crew professional and courteous. Smart looking cabin"
Cons: "Boarding process slow and boarding groups in illogical order."
Cons: "Baggage delayed on arrival"
Pros: "Not a lot. Just that the departure was on time."
Cons: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."
Pros: "Polite crew"
Cons: "The food, inflight entertainment. Our flight was delayed by over an hour."
Pros: "On time service, quick to board ."
Cons: "I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly"
Pros: "Efficient boarding, friendly staff"
Cons: "Very poor movie choice and poor quality screen"
Cons: "The seats seem to get smaller and smaller and on the short flights, you do not even get a free drink."
Pros: "We pushed back from the gate about 24 minutes late and arrived at our destination about 38 minutes late. The four-course dinner (Chicken Tikka Masala or Penne Pasta) was good for airline food. The crew was friendly and professional."
Cons: "No USB power ports by the seats."
Pros: "When i booked on kayak was from 8th August to 18th August when BA booked 8th August to 18th September it cost me extra to come back on monday 20th August £ 1400 extra"
Pros: "Regret I am overwhelmed with catch-up. Number one was the price of the flight. Food was plentiful but average (less than that when compared with what we had just experienced in Italy), and service by phone was phenomenal, given the special consideration of seating and menu details accorded to me."
Pros: "Quick flight and comfortable"
Pros: "The Crew were great"
Cons: "Boarding could have been more efficient"
Pros: "Boarding was quick and smooth."
Cons: "No complimentary drinks. And a stewardess had no idea which countries’ passengers needed to fill out a travel card for UK. I wasted all that time only to find out I did not have to."
Cons: "Left late. Everything was unorganized."
Pros: "Nothing to special comparing with other first class"
Cons: "Boarding process was very late, they made us wait in the cold for 10 min before letting us in the plane. The staff was professional but not too friendly and the place is old. When I purchased the ticket it said it was a airbus A380"
Cons: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."
Cons: "Not impressed at lack of free food on ba flights"
Pros: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Cons: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"
Pros: "Irish people are super nice at the airport, anywhere, as at the boarding The captain has a good sense of humor. Air Lingus both flights has good looking staff and they are nice."
Cons: "The Airlines is Ari Lingus not British Airways Air Lingus has extremely tiny seats for a 11 hours flight. The technology on the plane was very slow and poor. The flight attendants hardly ever brings you water or juices and alcohol is not free of charge for an intercontinental flight. We got took off late cause of the weather but we were all safe."
Pros: "The website would not allow me to enter my passport details as I have PR status. As a result I could not select a seat of choice. it would be much better if PR details could be added when passport info is not accepted. The flight was fine"
Pros: "Not much"
Cons: "There was an abusive passenger sitting behind me that kicked my chair the entire flight. They were angry that they didn't have more space and that I wanted to have my seat back. I offered to put it up during meal times to make sure they had enough space but that wasn't good enough. The crew knew what was happening and tried to get the other passenger to stop but the passenger persisted. The crew refused to upgrade me even though I had paid for an aisle seat and there were no other aisle seats available for me to move to. I find this service unacceptable. I probably won't be willing to fly BA again as they obviously care more about money than ensuring their customers are comfortable."
Cons: "No wifi on a +11hr flight TV Screen looks horrible. Too old. Didn’t even watch any movie on it. got downgraded from First Class to Business Class because the airline oversold first classs. Shouldn’t happen."
Pros: " Cons: "I was disappointed in the food. On my second flight that day my ticket said I would get a meal but I didn´t."
Pros: "Very pleasant crew"
Cons: "Food cost was a surprise. No biggie, just glad I brought a snack"
Pros: "Friendly crew; okay food and nice movies. Security screening went fairly quick. No abnormal long lines."
Pros: "Pleasant helpful staff, comfortable, clean seat, good food."
Cons: "Having to pay TWICE for extra item of luggage!! Some delay with boarding"
Cons: "My flight to NYC was delayed 2 hours because of weather and I got a notification that this flight was delayed as well. Got to the counter at 10:50 (flight was delayed to 11:48) and they would not let check in. Ended up missing all my connecting flights and had to pay an additional $1600 as a result."
Pros: "great entertainment, crew, and enough bathrooms! Served drinks often and the food was quite good!"
Cons: "Like all airlines, very small seats in economy"
Pros: "What a different experience in relation to last week!"
Pros: "Wonderful customer service and hot meal was a lovely treat!!"
Cons: "No direct communication. Really bad"
Cons: "Flight delayed 1 hour. No drinks included"
Pros: "Crew were friendly"
Cons: "Noise level when people were trying to sleep; seats not too comfortable"
Pros: "Extra leg room in premium economy"
Cons: "Service poor relative to global peers, food mediocre, entertainment system totally outdated"
Cons: "American is poorly prepared for day long delays."
Pros: "Nothing to write home about."
Cons: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Pros: "Crew was super nice"
Cons: "Airline to be more user friendly with connecting to free entertainment"
Pros: "Boarding priority for infants"
Cons: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"
Pros: "Lots of space"
Cons: "Better movie selections They lost one of our bags :("
Cons: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"
Pros: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Cons: "They lost my luggage. Avoid this airline like the plague. Never again."
Cons: "Crew should be trained again in basic stuffs."
Pros: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Cons: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"
Pros: "Great food"
Cons: "Need a polite crew"
Cons: "Nervous neighbors"
Cons: "Crew disrespectful, with passengers. He was a chubby guy late 40"
Pros: "I liked everything"
Pros: "Many movies too choose from."
Cons: "Not enough space and food was horrible"
Pros: "Not much"
Cons: "Everyone was too hot, sweltering and perspiring, way to crowded and packed. Literally could not moved at all."
Cons: "Incredibly uncomfortable. I even paid extra for more room. Meals were a joke"
Cons: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"
Pros: "Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that."
Cons: "Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying."
Pros: "The films available were okay, but we had to watch them on our phones."
Cons: "Moved our gate twice, both times the AA boarding crew laughed at the anger they’d caused among the upset passengers. They were also not vocal about the gate changes until pressed. We were asked to sit by the emergency gate as able and willing humans unaware it was placed beside the center bathroom.. so unpleasant."
Pros: "AA is always on time! Love the premium economy!"
Pros: "Loved how nice all the staff was to us ! Super friendly and accommodating."
Cons: "All Airplanes have tiny seats, and first class is just too expensive for retired people to buy......."
Cons: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."
Pros: "Entertainment options"
Cons: "Subpar , cramped flight the entertainment was the highlight"
Cons: "The 24hr layover in Miami"
Pros: "Plenty of overhead storage. Loved USB and AC outlets. Comfortable and expeditious trip."
Cons: "Inboard video sound system stunk. Movie audio was inaudible, particularly dialog, and to make matters worse, choosing subtitles obliterated the rest of the audio. Love Cayman but departure gates are crowded and chaotic."
Pros: "The crew was very polite and cordial throughout the entire process."
Cons: "Why can't the crews in in LGA communicate with the passengers during the boarding process like at other airports so that it won't be a mad mob press to get on the plane. The gate agent using the PA didn't or couldn't enunciate, and folks just 15 feet away were asking what she said."
Pros: "Entertainment, crew"
Cons: "Several flights were delayed and canceled on last minute."
Cons: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."
Pros: "On-time departure from PHL; on-time arrival in RIC, my checked bag was on the flight."
Pros: "The only decent point was the food. Not great but at least edible."
Cons: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"
Pros: "Clean comfortable and on time"
Cons: "Seats and food"
Cons: "1hr delay"
Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."
Pros: "Nice meals, attentive staff"
Cons: "24hrs delay and very poor communication from crew are not acceptable."
Pros: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Cons: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."
Pros: "Lots of movie options."
Cons: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."
Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."
Pros: "Customer service good. Offered food/service quickly."
Cons: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."
Cons: "Plane interior was really dirty"
Pros: "plenty of leg room. very little turbulence. fight staff was very professional. staff was very responsive to assist me in finding my passport which I had left on the plane after I had left the plane and gotten to my connecting flight."
Cons: "I wasn't pleased with the snacks. I recommend changing to different snack options; perhaps fruit snacks or nuts."
Pros: "Slept very well in business. Great crew!"
Cons: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"
Cons: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"
Pros: "Electrical outlets. Comfortable seats."
Cons: "Changed the time of the flight affecting our plans why we did buy this route. Couldn't check in online"
Pros: "On time flight"
Cons: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."
Pros: "It was on time and everything went well"
Cons: "They could have offered more water"
Cons: "The crew not sympathique"
Pros: "Service and comfort."
Cons: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."
Cons: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."
Cons: "I was not informed the ticket didn’t includes luggage"
Pros: "The price!"
Cons: "Much more but with this price you can not expect much!"
Pros: "Everything !!!! No delayed seat was great food great multi média great"
Cons: "If baggage claim was faster"
Cons: "Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it"
Cons: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."
Pros: "I would def use this airline again."
Cons: "The only issue was they’re weren’t any outlets to charge your phone or laptop"
Cons: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."
Cons: "Everything was good"
Pros: "Overhead luggage space"
Cons: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"
Pros: "I’m taking offFlight was smooth and service was great."
Cons: "Flight was smooth and service was great. Long wait before taking off."
Pros: "Smooth flight"
Cons: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"
Pros: "Nice paid business class upgrade"
Cons: "Seat 1F gets hit quite often during service"
Pros: "Great flight, friendly and helpful crew."
Cons: "Didn’t connect to entertainment didnt"
Pros: "The crew was amazing. Very professional, kind, and accommodating."
Cons: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."
Pros: "Food and staff"
Pros: "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Cons: "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"
Cons: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."
Cons: "Very salty food. Flight was delayed so I almost missed my connecting flight."
Pros: "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Cons: "The flight was oversold and we got bumped off with 20 other passengers even though we had all booked months in advance. I’m still not in Marrakech, now a flight to New Jersey. I’m so sad and it’s my wedding anniversary."
Cons: "Bags didn’t arrive"
Pros: "everything:personal, services"
Pros: "Cabinstaff were friendly and professional"
Cons: "The flight was delayed 20 mins"
Cons: "Not good I book a fly"
Pros: "Friendly and kind captain and crew"
Cons: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"
Pros: "Friendly staff"
Cons: "The food was only for meat eaters and not very Good. Would have liked a vegetarian option."
Pros: "Ability to see a bit of Lisbon on the way"
Cons: "Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful."
Pros: "the food , drink and the crew"
Cons: "seats not very comfortable. plane full up"
Cons: "Our flight was DCA to Boston then to Lisbon, with similar return. Our return flight into Boston arrived early enough to allow us to get an earlier flight home but TAP customer service wasn't open until after the earlier flight departed. Also, Jet Blue, the domestic carrier, could not change our flight because it was booked through TAP."
Pros: "Check in app"
Cons: "Non-reclining seats"
Cons: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."
Pros: "The ride was comfortable, and the crew was attentive and pleasant. I loved the fact that i had a 10 hour layover, and I could go out into the city and do some sight seeing. This is not to the Airlines credit per say, but it was super easy. I enjoyed getting off on the tarmac just 200 feet from the building, was a nice sunny day."
Cons: "The seats did not have entertainment system that I wasn't going to watch anyways. The seats did not have charging ports either (for phone or laptop), which several airlines now a days are making standard."
Pros: "seat very comfortable...excellent entertainment choices"
Cons: "crew were Zombies at best....invisible otherwise.....food and beverage choices abyssmal"
Cons: "Second half of flight was very rough"
Cons: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."
Pros: "Great service"
Cons: "The flight was 45 min late and nobody seemed to bother about it"
Pros: "Smooth landing"
Cons: "A few bumpy moments in the air!"
Pros: "More legroom than a standard US commuter flight, and food also was better."
Cons: "Checking a bag took about 45 minutes even though I had already checked in and prepaid for my checked luggage..."
Cons: "bad checkin. just trying to get more money for baggage.."
Cons: "It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat...."
Pros: "Loved that seats were new and comfortable. The entertainment system was also newly updated and had plenty of options for everyone."
Cons: "Only thing I didn't like was that the airline doesn't offer wifi!"
Pros: "Cabin crew very friendly and helpful. Food very nice -- unusual mix of dishes for airlines!"
Airlines flying from Sao Paulo to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sao Paulo to Cape Town
Masks required on board, masks provided on flights from Sao Paulo to Cape Town
Social distancing seating
Middle seats unavailable to book on flights from Sao Paulo to Cape Town
Testing for antibodies, testing for symptoms for flights from Sao Paulo to Cape Town
Waiving of change fees. Search flexible flights from Sao Paulo to Cape Town