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TCI - CPT

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Santa Cruz de Tenerife (TCI)
Cape Town Intl
Tue 9/28
Tue 10/5
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Top airlines flying Santa Cruz de Tenerife to Cape Town Intl

Scores according to KAYAK customer reviews

8,3
Qatar Airways
Overall score based on 11 102 reviews
8,3
Boarding
8,2
Comfort
8,6
Crew
8,3
Entertainment
8,0
Food
Airline reviews

Pros: "Crew and food"

Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."

Cons: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pros: "On time departure and arrival. Hard working crew members."
Cons: "No slippers for long flights."

Pros: "Crew were amazing, superb."
Cons: "Food verity, seat comfort ability, wider range of entertainment."

Cons: "maybe they can offer more snacks on the plain"

Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Pros: "wanted an isle seat because of back issues and was arranged without any hassle."
Cons: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."

Cons: "Seat comfort was not very good.. and food was bad"

Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."

Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Pros: "Service and entertainment."
Cons: "Food."

Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"

Pros: "Nothing much except for Hamad Airport ."
Cons: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."

Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Pros: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Cons: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."

Pros: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Cons: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."

Pros: "Terry was wonderful"
Cons: "N/A"

Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Pros: "Comfy, good food, good service"
Cons: "No internet. Limited movie options."

Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."

Pros: "Liked everything."
Cons: "Nothing was wrong but excess bagage fee is high"

Pros: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Cons: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Cons: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Pros: "Comfort of the seat/bed"

Pros: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Cons: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Cons: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Pros: "its a five stars trip in its services"

Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Pros: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Cons: "Lack of movies"

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Cons: "Entertainment - screens are not user friendly and bad visibility in day light"

Pros: "Nothing that i like"
Cons: "Delay, bad food, no strict rules about passenger moving seats"

Pros: "Services"
Cons: "Food"

Cons: "No flexibility in flight changes"

Pros: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"

Pros: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Cons: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."

Pros: "It was a good flight. I'd give it 4 of 5 stars."

Pros: "Food quality needs to improve, some chairs can't recline."

Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Nothing"

Pros: "Service"
Cons: "Mashed connection"

Pros: "Nothing"
Cons: "delays with little information and compensation"

Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."

Pros: "Great"
Cons: "Non"

Pros: "The staff was good and food as well had a great trip"

Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."

Pros: "Comfort"
Cons: "Wifi on klm"

Cons: "Still don’t have my luggage yet"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Pros: "Excellent crew, good food & movie selection."

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "The plane was very hot"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"

Pros: "Amazing crew"

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Cons: "Not enough leg room"

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Cons: "Our lougage did not arrive"

Pros: "kLM staff was great."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Pros: "Booked extra room seat which gave me good room for seating"

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Cons: "Amesterdam airport employee was really rude"

Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Pros: "Nothing"
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pros: "crew"
Cons: "food"

Cons: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from Tenerife North to Cape Town

Airlines flying from Tenerife North to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Tenerife North to Cape Town

Mandatory masks

Masks required on board, masks provided on flights from Tenerife North to Cape Town

Social distancing seating

Middle seats unavailable to book on flights from Tenerife North to Cape Town

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Tenerife North to Cape Town

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Recent return flight deals

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