Very bad service and food variety will never come back again
Everything was perfect. Staff were informative and professional and flight boarding, flying and de-embarking was smooth. I would certainly travel with Emirates again.
My baby was with me it was really good experience with emirates
Fantastic as ever. Great staff super catering and excellent service.
Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.
Chaos at the gate while boarding - no clear signs or announcements
They changed the flight time without telling us and were unwilling to help with rebooking because we booked through orbits/kayak
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
There is an issue with A380 when it arrives in Munich, because a business class passengers like me have to wait for the first class passengers to disembark, which takes some time while you are also offloading economy passengers this causes an issue at customs where your business class passengers end up behind a large bulk of economy passengers This is a frustration and the early dislocation should be and is supposed to be a benefit of business class
Because of the long lay over hour, Rwand Air offered a free hotel accomodation and transport. This was highly appreciate d
Pleasant, relaxed flight. I had 2 seats to myself, which was a bonus. I couldn't find a flight tracker ap so I could know where we were but that's a minor complaint. On the plus side, the passenger announcements did not come through my earphones but were on main speakers only. That was a nice touch.
Flight delayed by 3 hours 45 mins and no explanation given or apology. Rebooked on a flight departing to final destination 48 hrs later and baggage not delivered.
My outbound flight was grounded in Lusaka so we never made it to Paris. DO NOT fly this airline you will be stranded and your plans will be completely disrupted
Inflight entertainment with electronic charging stations can help during a long flight.
The flight was delayed with no notice. No inflight entertainment. Communication is vital in any business.
Poor communication: Flight come directly to kigali , didn’t come via mumbasa. Favouring to Rwandan passenger to move from economic to bussiness class after flight depart. Where they don’t asked other older passenger who need more comfort. Rude staff : chekin airport at Mumbai. Talking in local language (marathi) while serving and no sorry no thank you attitude.
Seating and zone. The minor I went with didn’t even seat close to me
My seat 3G did not go down fully and the buttons were not working properly
Food has been disappointing in both legs of flight to india
Great staff great experience, made a 2 hour delay very bearable
Great staff, great experience, made a 2 hour delay very bearable
Food was the worst I’ve had on a VA flight. Normally it’s a lot better
I was my pleasure to fly virgin on my birthday for my first solo trip ever 🫶🏼
These are one of the older seat arrangements facing away from the windows! Not particularly convenient sets. No storage spaces. NO COAT HANGING HOOKS. Inconvenient business class seat compared to any other airlines of similar class. Staff are excellent! Extremely professional, friendly. Food is good too.
Overall, flight was excellent but check in was very slow for Premium Economy. Economy queue was shorter but we weren't allowed to use it.
The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
Dirty and smelly lavatory and toilets in Wamos Air operated flights
The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.
From the start of my vacation at Logan Airport, Boston it was chaotic. I'm praying my flight home is better .I'm grateful that we landed safe
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
I paid 44 $ for seat upgrade (22D) and my seat was stack in high position for all the 6 hours of flight. I don't recommend the upgrade. I am looking to get my upgrade payment back
excellent, staff and boarding were all seamless and no issues, thank you!
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
The boarding was a mess as there was another document check in the small congested area after the stairs at the gate. No food is offered for Economy travelers except for a cookie and a small water bottle. No entertainment is available since it’s a short flight. But at least the seat reclined as opposed to my flight to Faro.
Flight attendants need to come by a little more often to pick up trash.
Boarding was orderly, pilot and flight attendants were nice, entertainment options were good, and low sodium meals were quite tasty.
The whole experience was excellent, O can say out from Miami the best airline to travel with for any European destination. Since the ground staff to the inflight crew attention was great, service on board 10 of 10. Finally the 380 is very confortable and nice to travel.
All crew except 1 were excellent. When I asked assistance with business class seat conversion to a bed (not being familiar as never used before but have numerous times with other airlines) crew member helped very reluctantly. I should have told her that business class seat conversion is totally different in each airline such as Delta, New Zealand Air and United. Sorry it was my 1st time with America Airlines. Now I know, I won't bother asking assistance in future.
I had a mixed experience on this flight. The plane itself was comfortable, the flight was smooth, and the entertainment selection was excellent with plenty of movie options. However, the service fell short. I had an entire row to myself and fell asleep with a blanket over me. A flight attendant, Karleigh, woke me up to see if I had my seatbelt on, which felt unnecessary given the situation. Meanwhile, trash sat uncollected on the tray at the end of the row and was never picked up. During the second meal service, no one woke me up, and when I used the call button multiple times, there was no response. I eventually had to walk to the back to ask for assistance. There was also a long stretch without snacks, and when I requested something savory, I was dropped off sweet options, which wasn’t ideal. Overall, while the flight itself was comfortable, the lack of attentiveness and responsiveness from the crew made the experience disappointing.
The seats in Premier Economy were very comfortable. The food was better than average. The way British Airways handled our seating was atrocious.
The flight attendant does not pay attention to my "call" button more than 3 times when I need a drink.
Flight delayed, connection was not at gate listed and so missed, staff were rude at Heathrow, phone tree stupid and difficult, took me 21 actual hours to reach my destination. Almost lost my hotel reservation after walking in a strange city alone after midnight because they would not put me up in a hotel at sfo or heathrow. I will never fly BA again and will tell all people and Instagram followers never to fly BA.
British Airays fails to enforce its own guidelines regarding carry on size limits. There were MANY passengers with full suitcases stuffing them into the overhead compartments leaving no space for others, like me, who adhere to the posted sizes. I had to put my carryone bag into my foot space, in additon to my carryon personal item, leaving me cramped for a seven hour flight. I was in physical pain, and I attribute this entirely to staff unwilling to enforce limits. The infotainment system was horrible. the touchscreens did dot work correctly, and there was no information on system operation. I am 77 years old, and a lifelong movie-goer. I recognized ONE movie (and not much better TV shows). It seems that BA saves royalty money by limiting its move and TV selection to absolute rubbish. The FlightAware program is the worst informationsystm I have ever seen, it is completely worthless. I pay attention to the safety briefings...in the event of an emergency, one is supposed to assume the "brace" position, except the seats are so close together, front to back, that it is not possible to assume the position without striking the seat in front of you. at age 77, and a lifelong traveler, this is the worst flight experience I have ever had, and I will never fly British Airways again
