R5 456 Find cheap flights from Johannesburg to London Gatwick Airport

Better entertainment; the lack of it made the very long flight even longer

No Vegetarian options onboard, made to wait for a long time for boarding

Very good ..nice comfort..crew service was good..and no delays in time ..they always on time..

I am vegan. The food was balanced, tasty and enough. I enjoyed the ride. The crew was very friendly and went out of their way to please the passengers.

Everything was superb, only bad point was that the fast track on London Heathrow arrivals was not handed out to me and I had to go back to the gate to collect it.

The internet connection did was not functioning as per normal.

All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time

Everything was good but I think food choices could've been better

First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.

Emirates is always great experience, however, they should reopen their lounge in Istanbul. The IGA lounge is not worth it

It was great. The attention, the fly was on time.

Not much that I liked. The seating and Space between the seats was very bad for long flights.. very bad for such a prestigious Airline.

Flight was late on arrival. When asked, one of the crew was not helpful with providing us information on if we could meet our transition and would only say to listen to the announcement. We nearly missed our transition because we had to race across the terminals. In addition, our checking bag did not make the transition. After making the report, no calls updating us on status were received. Provided my telephone number, but when I called they said they did not have my number. I still have not received my bag

Easy boarding Seats were very uncomfortable no room arm rests didn't even go up all the way

The staff was excellent. The food was good, but the seating and comfort was horrible overcrowded.

The chair is narrow and very uncomfortable. There is no privacy as you advertised.

So disappointed, the flight from Zurich to Sarajevo was delayed for two hours for no reason, they were also shifting gate several times prior taking off

Flight was delayed, but otherwise it was a fine flight. Recommend boarding group by group, instead of calling up three groups at the same time

In row with endlessly screaming toddler and should have been reseated as there were open options

Everything was good. Although I was certain that I paid for checked bag for my husband and checked bag for myself at the time of booking. And I was told I did not pay. Therefore I had to pay at check in. ☹️

Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

Good staff, good intent, decent entertainment. More seat space would always be of benefit

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

Not impressed. Only allowed one carry on on such a long flight.

Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar

The crew was fantastic and the over flight was perfect as well.

Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.

From home to the airport, you must mention the terminal ready.

Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.

It’s good alternative flight out from Mogadishu, especially for the timing

I took 4 Ethiopian Airlines flights on my trip. Each flight was one of the worst experiences I have had flying. The interior was filthy on each flight, the seats, the floors, the bathrooms. All were filthy. At 5-10, my knees touched the seat in front of me. The person in front of me declined their seat, basically making eye contact with me should they look up. My seat did not recline, so I was trapped in my seat, unable to use the bathroom or get up from my seat unless I woke up the person laying in my lap. My tv and seat were broken, as well as my friends seat and tv for our 14 hr flight. The bathroom closest to us was already clogged before we took off, so the backed up bathroom smells wafted out and into our row the entire 14 hr flight. Out of 4 flights, they were out of vegetarian food options for each meal. Flight staff was fairly rude and unapologetic, finally agreeing to give me a second roll and butter instead of no substitute offered for most of the meals. Flight crew had zero control over the passengers, allowing adults to congregate by exit doors and talk loudly during sleeping hours. Children were allowed to be completely ignored as they played outside of their seats and screeched for the ENTIRE 16 hr return flight. Forcing passengers to try and shush the children. Passengers then got up and got their bags the second the flight touched down, ignoring all safety and exit protocols. I will NEVER fly another Ethiopian Airlines flight as long as I live.

Lost our bags. They didn’t make it to Lilongwe

Movie channels was great. Air hostess could be a little more caring

Again, entertainment system didn't work. 50% of aircraft don't seem to have a functional entertainment system and the crew is absolutely uninterested in fixing. They just say Addis needs to fix it. Well, Addis had better get off it's butt and fix their aircraft.

Boarding was mayhem. Entertainment system wasn't operational. Food was poor. It was like flying in the 1990's. For the price of the ticket, this was not value for money. It felt much more like an extreme discount airline.

It might have nothing to do with the airline but the only problem was the long waiting for baggage claim at Entebbe

My entertainment screen wasn't working and they couldn't fix it.

I was a good, but long trip. The airline did a good job. I would use them again.

Choice of Vegetarian Food in Economy class needs overhaul improvement

Crew was great. Flight was delayed by 2 hours. Seat was not comfortable. Overall experience was mediocre.

Because of a thunder storm in JAX we spent more than an hour on the run way in the aircraft. The crew did not even offered water to passengers.

Definitely service quality is going down. With all those flights delays and several days luggage delays Lufthansa reputation of used to be a reliable air line is now compromised. The flight from JAX to Washington was almost 4 hours delayed: as a result I never checked-in at Warsaw Marriott Hotel and was not refunded. My Delsey hard shell luggage was destroyed (got a big crack on it!!!) upon several hours delayed arrival from Frankfurt. On my return trip my 2 luggages did not arrive with me to JAX and I only was able to get them 2 days later. The online agent with a heavy accent spoke broken English and was not able to provide me with information on missing luggages. Guys, you need to do better.

They lost my luggage for five days and did not keep me notified of the progress at all.

The flight was delayed, missed my connecting flight. Also missing one bag and no one can help me. The bag arrived the day after and the airport can't locate the bag.

Poor. Flight was late. We were locked inside the gate area with no way to leave to get some food or a decent meal. No seating. No information from Lufthansa all along. Very bad

Missed our flight to London and we were put on coach seats to Munich.

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!

Dinner was excellent - beef stew, the eggs for breakfast were only ok. It was soooo nice that there were so many options for movies and games.

No refreshments apart from a bottle of water. No pillows. No entertainment. Flight delayed by 52 minutes.