Everything was perfect... especially air hostess were excellent in attending people.
Cons: "Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight."
Pros: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Cons: "I usually love the food on Emirates but this was really not good. Barely edible!"
Pros: "Crew looked stressed and rushing things. Didn’t look very friendly."
Cons: "Smiling crew"
Pros: "Crew was amazing. Flight was on time. Seats were good per economy class"
Cons: "Food could have been better"
Pros: "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."
Pros: "Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable."
Cons: "Was nicr"
Pros: "I had the whole row. Food pretty good for economy. Good movies"
Pros: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Cons: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"
Cons: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"
The Crew was Very Nice but the food was Very Disappointing - the seats were Very Uncomfortable
The screen was not clean.It had stains of previous customer .Also the toilets..My daughter got urine infection. Not happy with the cleanliness of aircraft.Also requested multiple time hot beverages but not served at all sighting disturbances. Request on behalf of every passenger please sanitize and clean as we stay for 15 plus hours..
Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"
Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."
Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Cons: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Pros: "Comfort"
Cons: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
My outbound flight was grounded in Lusaka so we never made it to Paris. DO NOT fly this airline you will be stranded and your plans will be completely disrupted
Pros: "Helpful friendly crew, reasonable ticket prices."
Cons: "Luggage was delayed by 24 hours, customer service desk in Johannesburg EXTREMELY helpful, in Kigali they were clueless. Transit area very crowded, humid and stuffy."
Pros: "I was happy to avail of Wifi in the sky."
Cons: "No entertainment! For an major international flight, one expects some seatback entertainment"
Pros: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Cons: "Entertainment was limited."
Pros: "Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport."
Cons: "Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy."
Cons: "THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!"
Pros: "The crew members are very polite and professional"
Cons: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"
Pros: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Cons: "As I said, I liked everything. From the departure to the landing"
Pros: "The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again."
Pros: "The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat."
Cons: "The breakfast was not as appetizing."
Pros: "The crew was quite pleasant and friendly - very accomodating"
Cons: "Entertainment system is outdated, the food was only passable. The chocolate was nice"
Pros: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Cons: "Nothing"
Cons: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."
Cons: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"
Pros: "Good entertainment options"
Cons: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"
Pros: "The food was great and the crew was very friendly."
Cons: "Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket."
Pros: "Service god"
Cons: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"
Pros: "Tasty lunch with good service in business class. Modern comfortable plane."
Cons: "Flight delayed by a few minutes."
Pros: "The crew were helpful and polite"
Cons: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
Pros: "Not much I liked at all for the rave I’ve been hearing."
Cons: "Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening."
Pros: "Outstanding and conscientious crew."
Cons: "Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking."
Pros: "The food"
Cons: "My seat wasn't working properly and wasn't comfortable."
Pros: "The crew was very attentive, and the food was outstanding."
Cons: "The wine list was a bit limited."
Pros: "The flight was on time and the crew was professional. The food and entertainment was good."
Cons: "It is too cramped in the toilets and seating area."
Pros: "Crew"
Cons: "Food was late and terrible seating arrangements were horrible they placed my infant in a different section don’t recommend it if you are old or traveling with family"
Pros: "Service was great"
Cons: "The seat was very tight and behind me was kid that make messy and noisy to much , and one of the women was smelling very bad"
Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Cons: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Pros: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Cons: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."