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|"Great location very helpful staff."||(in 197 reviews)|
|"Great view and very comfortable stay!"||(in 174 reviews)|
|"Pool and hot tub superb"||(in 11 reviews)|
|"Hot tub shut for repairs."||(in 8 reviews)|
|"No free WiFi in."||(in 22 reviews)|
|"The hotel is old and outdated."||(in 37 reviews)|
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The check in staff was great
Proximity to the HAL cruise terminal was unbeatable. The lunchtime service in the bar downstairs was excellent, including jazz music selected by our waitress. The bed was comfortable. The desk attendant got us a room quickly even though we arrived quite early.
The water and shower were strange. Hot water ran out of the cold faucet in the sink for a full minute before it got cold, every time. Temperature of the shower and strength of the stream were from the same dial, so to get good pressure you had to sacrifice comfort. Truly bizarre. You need better signage downstairs to find the front desk. Usually they're on the ground floor. One of the down elevators was out, so we had a long wait because the first one working was full. $4.50 for bottles of water in the room? No way! There should be 2 complimentary water bottles, which you get in other fine hotels. And there is no convenience store nearby which stocks good water at a reasonable price. The (excellent) TV in the room was set at an odd angle, you have to twist your neck to view. Channel selections did not include Fox Business, which has higher ratings than CNBC; and MLB Network, which has baseball coverage other than the Toronto Blue Jays. And if you must burn half a dozen channels on French language programming, it's time to expand channel capacity. The three dinner restaurants had problems, in addition to high prices. The bar which had such good recorded music at lunch had a terrible, whiny live folksinger performing. We had to leave. The top premium restaurant was closed for a special event, and the third was expensive and you could still hear the awful folksinger because there was no wall. We wound up dining at the hotel across the street. You don't want people walking in there, do you? Finally, and most annoyingly, there was a fifteen minute waiting queue for a taxicab when we were leaving for the airport. The cab driver explained that the problem was all the cabs were handling cruise ship traffic. Well, this must happen most days, and you need to do something about it besides having an older doorman losing a battle with the hotel across the street (and customers down the street) for the attention of the taxis. You should probably warn your guests in advance of the problem, and provide a list of private local cars/limos and the URL of the Vancouver version of Uber as alternatives. And hire a sexy young woman to replace the older gent because if cabbies in Canada are anything like those in the U.S., they won't make sharp U-turns to avoid a beautiful woman making sharp whistling sounds.
Great food in restaurant! Amazing staff!
Late night room service options.
I loved and appreciate the fact that we got an upgrade from a city view to a harbour view room and plus the front desk didn't even let us pay for the 2 water bottles of water we used in our room after finding out that we were there for our wedding anniversary.
The fact that the room felt somewhat expensive and still charged for wifi and water. No free breakfast as well
his is definitely a gorgeous luxurious hotel. The staff are so friendly and so eager to help. T
Located directly on Vancouver Harbour, the Vancouver Pan Pacific hotel offers an impressive array of amenities in addition to its convenient urban locale and sweeping city, mountain, and harbor views.
Vancouver Pan Pacific provides easy access to Vancouver’s top attractions, including free transportation to Grouse Mountain and the Capilano Suspension Bridge. Waterfront Station, Vancouver’s main transit hub, is located within walking distance. The Vancouver Pan Pacific also connects directly to Canada Place cruise terminal, offering an unbeatable location for cruise passengers.
Hotel guests are greeted in an immense lobby, complete with an indoor waterfall and large glass windows showcasing harbor views. The hotel features 503 smoke-free guestrooms with contemporary amenities including a coffee/tea maker, iHome and iPod docking stations, a stocked minibar, Aveda toiletries, and Wi-Fi access for a fee. Guests may also book one of the hotel’s spacious suites, featuring a separate dining room and a full kitchen.
Vancouver Pan Pacific can also accommodate conventions, events, and business-related functions, regardless of size. Its numerous event spaces range from small boardrooms to pavilions seating up to 700 guests.
Four restaurants are conveniently located in the hotel, including upscale international dining at Five Sails and Oceans 999, and cocktails and live jazz at Coal Harbor Bar. Patio Terrace offers drinks and appetizers next to the hotel’s outdoor heated saltwater swimming pool. Guests may also order from the hotel’s 24-hour room service menu.
The 12,000 square-foot Spa Utopia offers massages, body treatments, beauty services, and amenities such as a steam room, indoor sauna, and fitness center with cardio equipment and free weights.
Whether traveling for business, pleasure, or to board an Alaskan cruise, Vancouver Pan Pacific offers extensive amenities amidst the backdrop of Vancouver Harbour.
based on 1 420 reviews
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Most popular landmarks
- Canada Place 166 m
- Harbour Centre 347 m
- Bill Reid Gallery of Northwest Coast Art 0,6 km
- Vancouver Art Gallery 0,8 km
- Orpheum Theatre 1 km
- Dr. Sun Yat-Sen Classical Chinese Garden 1,1 km