Marseille hotels

Pros: Everything ís nice, especially location!

Pros: the hotel has a fantastic location and the personel are very friendly

Pros: Great location and views

Cons: Bedroom very small

Pros: Our room had a balcony with a port view. Even though the room was not big it as very comfortable. Staff was very helpful with directions and restaurant recommendations and reservations. Yes, it does help to have the hotel book your table. All the restaurants booked by the hotel gave us excellent tables and super service.

Cons: The shower head was next to a metal lined box-like thing in the wall. One could easily be brained if one was not super careful and aware.

Pros: Beautiful view. Nice staff. Clean. Charming. Comfortable room.

Pros: Location excellent and restaurant was just the best meal we had in France

Cons: Rooms adequate but not luxurious

Pros: Great location, view and comfortable room

Cons: Expensive breakfast so decided to eat in nearby cafe

Pros: Location was excellent with wonderful views over the old port and the cathedral. Loved the markets on the waterfront opposite and the ability to walk to numerous attractions and fantastic restaurants. Loved the vibe of Marseille and the multi-cultural population. Vibrant and fun. Bed was extremely comfortable and wi-fi was good. Room had all facilities needed. Eric on the fron desk was excellent, friendly and a great source of local information..

Cons: The room was on the first floor, 106 and had no sheer or privacy curtains which meant whilst the view was superb, there was no privacy unless you closed the main curtains which then defeated the purpose of having the view. Room was a quite run down with large stains on the carpet and the tap in tha basin was split. We asked for a room change but the hotel was booked out which made it the more strange that the restaurant attached to the hotel which doubles as the hotel bar was shut for August. Whilst have travelled France extensively, we are very aware that people go away for August but for a 4 star hotel on the sourthern coast that people are flocking to at this time was crazy. All the other restaurants and hotels along the waterfront were all open and doing a thriving business. We have travelled the work and it is the first time I have ever been in a hotel claiming to be 4 star where these facilities weren't available. They had a trolley in the lobbey with some bottles on it which you could help yourself too, however it wasnt really that suitable. Importantly, the hotel should have let potential guests know that these facilities were not going to be available to enable a decision to be made.

Pros: Wonderful hotel in a fantastic location and offering beautiful views of the harbour. Staff were all friendly and extremely helpful. They made us very welcome and went out of their way to ensure the safe return of something we accidentally left in the safe. They were also quick to respond to questions we had ahead of our stay, honestly we couldn't fault the service at all! and would definitely recommned staying here.

Pros: Room was huge. Staff was very helpful in answering questions and arranging a taxi to the airport.

Cons: Location was a bit further away from the port than I expected (10 minute uphill walk) and basic room was a little louder than ideal since it was right on the main road.

Pros: The C2 is high end for Marseille and the room was enormous

Cons: The Hotel C2 is not in the port but it is also not far so the walk was good. There was only one cleaner that made me feel uncomfortable!!

Cons: Felt the food scenario could be improved on

Pros: The spacious modern room all white and so clean And the friendly staff We enjoyed our stay and will definitely recommend to our friends

Pros: The hotel is a beautiful town house which has been lovingly restored. My room had a wonderful view of the Notre Dame and was only a short walk from Vieux Port. The staff were wonderful and very helpful.

Pros: Bed very comfortable. Nice spa. Super calm.

Cons: The bar was supposed to close at midnight and last order was at 11:30 pm. We arrived at 11:28 pm and everything was already close.

Pros: The hotel is a 5 minute walk from the bustle and restaurants and shopping of Vieux Port but in a quiet and secluded street. It has a spa which is great for relaxing, fabulous breakfast, great staff and good quality snacking if you are not up to going out for dinner. It’s an old characterful building with understated modern rooms.

Cons: There are no views from the hotel and I didn’t find a lounge but there is an outside patio which is great in the spring and summer and the rest of this very comfortable and stylish hotel in a vibrant city makes up for it

Pros: The hotel was beyond beautiful. The staff was the most caring I have ever experienced. They sent us to an incredible restaurant, then arranged for us to be driven back. When we encountered a train strike for the next stage of our journey they were relentless in finding us a car and driver.

Cons: I wish we could have stayed longer.

Pros: Full marks to the architects who turns this 19th century townhouse into a contemporary hotel. So many architects would have ruined the character to maximize profits, but here they took full advantage of the building’s character, while giving it all the style you want in a modern design hotel. The service was friendly and professional - the staff seemed genuinely enthusiastic to be working there and were keen to tell us about the hotel’s history and conversion. The breakfast and bar are superb and the spa in her basement is brilliantly designed. Only a short walk from the hotel to all the bits of Marseille you could want to see! Our room was big, with high ceilings and a great bathroom (the shower had room for six people - not that we availed ourself of that opportunity!), and the toiletries from Hermès were a nice touch. We didn’t get to use the private island as we were only there for a night, but that’s just another reason to return, isn’t it? All in all a lovely experience.

Cons: No big deal, but pricing that doesn’t include breakfast is always irritating, particularly at this level.

Pros: Did not live up to expectation as not very clean and not well maintained.

Cons: 1st room had a strong smell of urine and we were not ordered an alternative. Instead we were forced to upgrade.

Pros: Fantastic place with great staff. The restaurant is magnificent. The food is marvelous in its simplicity, finesse and taste. Incredible marriage of tastes, parfums and 3* service. Very pet friendly.

Pros: Excellent

Cons: Nothing bad to say

Cons: no proper lighting and mirror in the bathroom

Pros: Wonderful location by the sea, excellent service and homey atmosphere!

Cons: What’s not to like!

Pros: Incredible view and amazing staff.

Cons: I stated that hotel i could not experience their michelin rest no avalubility booking .cim do not mention i need a reservation beforehand

Pros: The food, the weather, the hospitality. Absolutely gorgeous.

Cons: Traffic during rush hour. The extremely challenging short road leading to the hotel. Initially thought will be able to catch nice sea view /sunset. But the Seaview was partially being obstructed by buildings and window are not facing west. Nevertheless get to catch the sky turning red.

Pros: One of the nicest hotel rooms ever, anywhere. The view & the crashing waves. 100% restorative!

Pros: Fantastic world class restaurant. Great location. Great service.

Cons: Challenging access

Pros: Great pool

Cons: Expensive taxi to the airport

Pros: All the services and helpful staff. Fabulous views from everywhere. Amazing breakfast.

Cons: Only complaint was noise from a nearby nightclub till near midnight. But I guess the hotel can’t restrict this.

Pros: Location

Cons: I was surprised to pay city tax when I checked out. I thought everything was paid when I reserved the hotel. I would like you to be more transparent about it so we can minimize disputes. I paid anyway.

Pros: Nice view

Cons: Location off the beaten path

Pros: Loved the view of the harbour at breakfast

Cons: There was nothing I didn't like

Pros: Bylcony with view of the port, excellent breakfast location and breakfast menu, efficient staff.

Cons: Broken lock on the main room door, dysfunctional air condition in the room. Very limited menu before 19.00 hours.

Pros: Excellent location (essential), excellent breakfast. Very friendly, helpful staff.

Cons: The duvets were very heavy, and the shower leaked constantly, which meant the floormat was soaked through before we had used the bathroom. I liked the fact that there was a swimming pool, but it an odd shape and very shallow at one end, so difficult to swim lengths.

Pros: The hotel, location, staff, facilities the view from the hotel the comfort of the room we had a great time and will be visiting Marseille again! Thank you our trip was great, transport etc

Cons: Mirimar restaurant on the Marina waited 2 hours for our food lots of people were complaining especially the French customers in there

Pros: Modern, with great view restaurant, near to main attractions

Pros: Spectacular location and views, overlooking the marina and Fort Saint-Jean. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent.

Pros: This hotel was more than we were expecting for a costal French town. The inside was absolutely chic - super clean, amazing big bed, awesome shower, and a great view! The only con was that it was a bit of a walk from the main areas. Totally worth it though!

Pros: The location, view from the hotel and room space The check in , hotel staff was very helpful and although we came early did the effort to arrange a room

Pros: The Hotel is centeally located in Vieux Port area and wallking distance from cruises attractions restaurants and shopping area. Stass are friendly and helpful.Rooms are spacious bed is comfortable.. And all supplies from body and hair care to coffee and tea are of good quality brands. I recommend this hotel and will book it again if I had to visit Marseilke again.

Cons: Nothing

Pros: The location of the property is ideal. Right in the harbor so that was great. Staff was super friendly and very helpful.

Cons: Its horrific to get to this property by car. Its difficult to navigate the streets trying to find the entrance. There is so much major construction surrounding the hotel that it can be very intimidating. There is staff to help you once you get there though to help with the luggage.. The rooms were large and spacious and clean but need some updating on basics like drapery, and rugs.

Pros: Loved the location, and the cocktails over looking the Port!

Pros: I loved the location everything you wanted was outside the door! The room was very quiet! The breakfast excellent! The front desk very helpful!

Pros: Staff were so friendly, helpful and amazing English. Communication was no problem

Cons: Nothing - it was amazing

Pros: I upgraded to a room with Old Port view - it was fantastic idea and totally worth the money.

Pros: Fantastic, friendly staff. Good central location.

Cons: Slightly dated decor.

Pros: View, location

Cons: It’s old: carpet, bathroom and flaking paint

Pros: Perfect location, very comfortable bed and nice amenity kits

Cons: Just a small thing, the shower gel in the bathroom was almost empty so it finished quickly

Pros: Location, view from the room, room was clean, staff was friendly and helpful

Cons: nothing

Pros: the breakfast is excellent & provides for all dietary needs. Our room had a view of the old port & we enjoyed sitting & watching the world go by! Highly recommend!

Cons: Hotel is looking tired but it’s part of the atmosphere....

Pros: Great location

Cons: Room was very small

Pros: Was clean and very well located. Places were close by to go to. Breakfast however was not a huge highlight. Lacking in this area. Otherwise l, good.

Pros: Great location

Cons: Nothing

Pros: Great location, very accommodating staff

Pros: Location

Cons: Our main lights weren't working and couldn't be fixed during the stay

Pros: The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby.

Cons: The room was smaller than we expected, but comfortable.

Pros: Proximity to eating places and entertainment

Cons: We found the odour in the room was offensive it smelt like extremely strong urine coming from bathroom or toilet areas. 1 of us has lung and heart problems and we are very careful with cleanliness because of it. Dust had settled on the wall in the toilet room.

Pros: Cute little hotel in the center of all. Front desk (almost certain her name is Christine) was very helpful. She confirmed our tour and made excellent recommendations of where to eat and visit... always with a smile. Made the difference in having such a pleasant experience.

Cons: Rooms do not have an iron board or iron :(

Pros: Room was pretty big. Like having shower an toilet in separate rooms. Breakfast is fine. Location. It is right on Vieux Port. See what we didn't like.

Cons: This isn't really three hotel's fault, but right now the noise around the hotel is horrendous mostly because of all the construction on top of the very busy area. Tiny slow elevator.

Pros: Good location, friendly and helpful staff

Cons: Area was a bit 'seedy' Too expensive for breakfast.

Pros: The staff were welcoming and friendly. The room was comfortable. The breakfast was just right with enough choices of food.

Cons: The television was often not working well with lots of interference.

Pros: Location is execellent

Cons: No

Pros: Very accessible and convenient from the city's main train station - hotel is directly across the road from the station.

Cons: Decor of rooms a bit tired and dated. Stains on carpets, both in hallways and on bedroom floor. Very limited wardrobe allocation in room.

Pros: Breakfast was nice and the locations was good being so close to the main train station

Cons: The bed was a little firm.

Pros: Deputy Managef was very nice enough to acknowledge our complaint about their food , quality and labeling, in their bar and the attitude of one female staff re my questioning .. most things

Cons: Most things except the location.

Pros: The staff was great, very helpful, nice, clean, good location. Very good breakfast,

Pros: Location and breakfast

Pros: Location was good and the staff were really friendly , booked last minute and was surprised how quit and officiant everything was . Would recommend staying here , as its only 10min walk to the main street and train station just outside the hotel .

Cons: Nothing , all was good.

Pros: So close to the station , Carrefour next door , breakfast included, ice bucket for champagne

Cons: N/a

Pros: Location is great. opposite to the train station. the intersect of the two subway lines.

Cons: none.

Pros: Breakfast was fabulous, awesome coffee. Pastries delicious. Something for everyone. A great start to each day. The staff at the front desk were very accommodating

Cons: Nothing

Pros: Well located, spacious, clean

Pros: Poor breakfast based on price. Compared with other Novotel's very basic

Cons: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Cons: Toiletries were not included in regular room service. I had to ask for it every time.

Pros: Perfect

Pros: Location is good, tram station just outside the hotel

Cons: Room Air conditioner is not effective or efficient Breakfast area is small and overcrowded

Pros: The location

Cons: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Pros: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Cons: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Pros: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.

Pros: The room was super nice and fit 3 people very well

Cons: You need to get a tram and then a bus to get to the beach

Pros: Everything..very clean, comfortable and modern

Cons: Nothing

Pros: safety parking and free coffee

Pros: Friendly service. Nice and clean room, everything in order. We liked the area as well: peaceful, with good connections.

Pros: as always comfort, cleanliness, free coffee, location etc. Citadines does not exist in Israel. Too bad!

Pros: Cleanliness and Staff

Pros: The location

Cons: The air conditioning it's very loud and noisy The sink is block need fixing

Pros: Clean

Cons: We want two single bed but they give us one big bed. Staff is not helpful..

Pros: Good location near to city center, friendly hotel staff. Clean and well-equipped apartment + complimentary tea and coffee at reception.

Pros: Location, staff dedication

Cons: Breakfast poor

Pros: Room size, kitchen corner, helpful reception, location, clean.

Pros: Great rooftop bar and restaurant! We really enjoyed watching the sunset and taking a swim after a long day of travel! Very friendly staff! About a 15 minute Uber ride from Cruise ship port!

Cons: None.

Pros: It has some style, more of a boutique hotel than a faceless chain. Loved the comfortable seating near the pool, big comfortable chairs/ sofas. Easy walk to a sandy beach too. 24 hour front desk was good as I arrived v late. When I arrived, the front garden area at night had a real wow factor. Hilarious cacti in the gents by the bar too. Made me laugh at the silliness. Room was nice and comfortable. Bar seemed reasonably priced.

Cons: Couple of minor things. Wouldn’t stop me going back in a heartbeat though. Service at pool area was a bit slow and inattentive. (I would have bought more drinks and maybe snacks had I been approached more) Outside felt ever so slightly in need of some maintenance. Nothing major, just weathering. Shower head was the wrong one for the fitting - water came out at 90 degrees into your face! Good water pressure and warmth but a weird angle.

Cons: breakfast has deteriorated a lot (was much better in the past, now you have no service, you go to a low quality coffee machine to get your coffee, you queue - one of the 2 machines was broken and never fixed during our week stay, no more local or fresh products, everything very industrial, and staff are not cleaning after clients, the patio is invaded by pigeons as a result...staff especially at the breakfast are not welcoming, the facility has aged and is not well maintained, we had bad sewage smell near our room. Overall the hotel needs to do some effort to stay at the level of a 4 stars, management needs to do something.

Pros: Great location near the old port. Great pool although it was out of order on last day which was disappointing.

Pros: We’ve stayed here four years in a row and it’s always been great - the rooms, the pool, the breakfast, the location are all excellent. It’s clean and comfortable and the food is good. It’s the perfect base to reach both the vieux port and other areas in Marseille.

Cons: Unfortunately this year the bar service was really poor. We waited sometimes half an hour for our orders and then they were often the wrong drinks when we received them. There was a big Johnson and Johnson conference on all week we were there and this clearly put too much pressure on staff - it was obvious they were understaffed. It was a real shame as it’s lively bar to sit and have a drink in but after a few attempts we gave up completely.

Pros: The staff was excellent!! The room was comfortable and nice.

Cons: Breakfast was not included and it was very unfair....

Pros: Peut etre la deco assez recherchee et encore

Cons: La proprete de la chance etait (excusez le terme) a chier! Des cheveux dans la baignoire, les wc, le lit et sur les oreiller. Le mobilier est ruine et abime. La moquette pareil. Quand en plus on se fait piquer des fringues, le sentiment reste tres negatif! Je n'y retournerai pas

Pros: Nothing

Cons: Unfriendly staff

Pros: Staff, location and pool area very good.

Cons: Don’t bother with paying for a suite - it’s not a suite, it’s just a normal room with a very tired and stained sofa in it. Very overpriced and scruffy. You don’t even get access to the coffee machine without paying for it. Both showers didn’t work properly either.

Pros: The room was good. When taking a bath this morning, I couldn’t turn the shower off. Also no conditioner for the hair

Cons: We weren’t too happy with the main course of the market menu.

Pros: Location near center and near small beach. Nice and clean room. Reception staff professional and good.

Cons: Pigeons stoke people who eat at the terrace, walk all over tables. Do not eat outside. Staff at the bar/restaurant are unprofessional, slow. Wrong food served after ordering, 2,5hours lasted 3meals course to be served.

Pros: Bed was very comfortable and the bathroom amenities were good quality.

Cons: As we had few small issues, have been reported to the reception staff, we noticed that they were not really interested in sorting it out without spoiling our stay. When we enter in the room after checking in, we use to check if everything is ok and clean in the room. We found the jar of nuts from minibar open, so we brought at the reception straight away to report that it wasn't us who open it, but at the check out we had the charge for nuts on our bill. Secondly in the evening we wanted to make some tea in our room and when place water in the kettle, we felt a horrible smell from it. We reported and asked the staff from reception to be washed or changed, but when we returned to our room in the evening we found the same smelly kettle in the room. Called reception again to report and it took for them around one hour to replace it, without any call from reception to let us know that it will take some time to replace the kettle with another one. Apart of that in one of the mornings at the breakfast, the juice machine was broken and when we tried to make some orange juice it split over my cloths. Again staff was there seeing that, but without any reaction. Next morning (Tuesday) we came for breakfast around 9:30, the cantin area was looking very dirty: floor everywhere and no clean tables to seat and have our breakfast, we had to look where is the staff to bring us some cutlery. The hotel has a beautiful design and it is in a very nice location, but all these issues disappointed us and gave us the feeling that we were not welcome.

Pros: Staff professional and friendly. Nespresso machine with good amount of teas and coffees in room . Big comfortable bed.

Cons: Old elevator, no free bottle of water in the room upon arrival, pool lacking towels, room size on the limit, noisy airconditioning

Pros: Location was close to my needs

Cons: Room was a little tight - looked much larger in advertisement

Pros: Good location close to Trams, Metro and buses. Vieux-port easy walking distance. Great shops restaurants and atmosphere.

Cons: Access to pool through breakfast bar. Pool very small - just a small point, not an issue.

Pros: Comfy bed, great staff, well located, good Breakfast at extra charge. Very secure. Generally well kept.

Cons: Smallish double room ok for one but would struggle with my wife. Cracked crockery. Poor access to bathroom via a split door alongside the bed.Small shower with half glass, which ment a wet bathroom floor.

Pros: Central allowing easy walk to the city centre. Nice, clean bright hotel. Would stay again

Pros: Thé staff was wonderful ! I was with my baby - i came back to thé room with thé baby's bed ready - chargeur for m'y mobile ans super cappuccino in thé morning. Thé location is not thé best... But I was very happy when at 9 am on a sunday i needed a groceri store and I could find a Big one 5min walking distance from thé hôtel as well as ATM and pharmacie. Very convenaient. It was a great stay ! Thank you

Cons: Nothing except the location... 1 or 2 junkies but for thé Price and thé qualité of thé hôtel it was ok. Juste wouldnt walk at night with my baby.

Pros: Very friendly staff.

Cons: Small bathroom.

Pros: The hotel was comfortable and the staff were friendly, polite and helpful. Located just a short distance from the main tourist area and closer to the port/dock. Easy to walk and near to the tram and metro.

Pros: Staff was very nice and the hotel was clean and comfortable.

Cons: Location was close to metro but other reviews said it had good views and it did not.

Pros: Breakfast was good with a good selection in the buffeft

Cons: Our room was a little on the small side.

Pros: Magnificent in every single way. I will come back, repeatedly if possible.

Cons: There was 1 less than friendly server, but everything else was so great, and the rest of the staff so amenable, I couldn’t care less.

Pros: Everything was clean Staff were nice Decor was incredibly arty and cool Pool area was nice with great views. Overall 100% id return

Cons: Breakfast 25 euros. Gym room bland.Only disappointing part of the hotel. Pool not heated & extremely cold

Pros: It’s position, the room, the decor was fabulous and the service was too

Pros: Excellent location, facilities, spa and gym, spotless condition.

Pros: Outstanding views Lovely pool

Cons: Food a little expensive

Pros: Staff could do more for you. No matter what their role was they were so nice and helpful. Facilities were top class.

Cons: There wasn't much. I thought more information about the place and facilities in the room for guests to read or on the TV would have been helpful. Eg times the restaurant and spa were open, menus, towels available at pool etc. All good stuff but helpful.

Pros: Great location ; facing the sea . Spacious outdoor pool with sea water . Clean and spacious pool deck with a very attentive and friendly staff.

Cons: Maybe expand the selection of f&b options

Pros: Lake of staff

Cons: Services

Pros: Nice view from the room, but also from the restaurant. The food was wonderful and very much choice in the breakfast

Pros: The view from the pool is great. The balcony bar at night is nice to look at the stars.

Cons: I would look elsewhere next time. The room looked as though it had just been finished. The toilet flush button on the wall had not been fitted to the wall properly there was a gap in the wall because of it. If you pay $300 euro you expect the basic finish of the room to be perfect. It looked careless or rushed. Rooms are small, bathrooms are basically just a shower cubicle. For the money you pay, it's in a nice location with great views, but the standard of the rooms isn't up to par. Layout of the hotel and signage is a strange....it's almost like they tried to be too modern. I wouldn't stay again.

Pros: The view alone makes it worth staying! The staff is very friendly and always ready to assist. The room was very clean and spacious.

Cons: The food pricing seemed steeo, but not as steep as the €60 per night parking fee. There was no mention of it at booking time or when I checked-in.

Pros: Breakfast was good. Location very good.

Pros: Very good location in front of Old Port. Fantastic view around and downtown atmosphere.

Cons: Construction works on a street (change road surface) around Hotel and extra noise from this activity.

Pros: The location is great

Cons: No mini bar and no safe in room

Pros: The location was good, although a lot of construction going on near the hotel. The breakfast had a wide selection and food was good. Staff was very friendly.

Cons: The AC in the room was not functioning properly and we had difficulty sleeping because we were too warm. Also the internet service was awful and to avoid expensive roaming charges we depend on hotels having internet service if that is one of their amenities offered. Also I booked the room based on the size of the bed we like to sleep in which is a double bed (as opposed to queen or king). I didn't expect that to mean the room was just big enough to fit the bed and nothing else. The bathroom was ridiculously small as well. We tried to pay for an upgrade but no rooms were available. We stayed in 5 other hotels on our trip and did not have any of these problems.

Pros: Great location right in the port and super friendly staff. Room was very clean and bed was comfortable.

Pros: Once we moved to a nicer room everything was good, the staff were very helpful and friendly. Good location for exploring the old port. Breakfast was good with plenty of choice. Secure public parking and was at a nearby underground car park.

Cons: We booked a superior room which was overlooking the back courtyard, it had no view and was quite dark and dingy, this was well below our expectations so we asked to be moved to a room at the front of the hotel which was much nicer. Parking was 15.50€ for 24 hours.

Pros: I booked a superior single room and was allocated a double room. Very comfortable bed, superb air conditioning. Staff extremely helpful.

Cons: Nothing! Everybody helpful. Room perfect!

Pros: Sehr sauber. Top Lage.

Cons: Zimmer relativ klein, aber ausreichend.

Pros: Very close to the Old port, great breakfast, modern rooms, staff very friendly.

Pros: Great location one block from port; friendly, multi-lingual staff; cold lemon water at front desk and nice lobby area; elevator to upper floor rooms; coffee making materials in room.

Cons: "Superior" double room was very small and dark; twin room had some issues with air-conditioning not cooling the room sufficiently; problems with WIFI log-in but those were rectified at front desk

Pros: My parents stayed here for 2 nights. They liked the comfort and the cleanless of the room. The service was exceptional and the personnel super nice.

Cons: The room was a little small.

Pros: The staff here was so incredibly friendly and helpful. The rooms were very nice and it was a nice surprise to find out our room had a small balcony which was a huge plus! About a 15-20 minute walk from the main city center. The street was very quiet, too.

Cons: I wouldn’t necessarily say I “didn’t like” the bathroom, it was just extremely different than what I have ever seen. It was quite narrow (as a native New Yorker, this is quite common for me - haha) but there was no single door, rather than several sliding doors and the shower had no door or separation from the floor so water went everywhere

Pros: Convenient location. Wonderful hotel. Thanks a lot Nadezda. Met, treated with tea, told how to get to the old port. Next time I will choose this hotel, thanks to the employee Nadezhda.

Pros: It was a surprise to see where it was locating and clean. Furthermore the staff is very patient and helpful and trusty.

Pros: Good position, very nice staff.

Cons: Expensive.

Pros: The closeness to everything

Pros: Location Comfortable size Good breakfast Helpful staff, special mention to Sandra on reception and the breakfast lady

Cons: Housekeeping a bit erratic

Pros: Close to the waterfront. Excellent breakfast, small but comfortable and clean hotel. Staff were very pleasant and helpful

Pros: Good location close to car parking, waterfront and lime scooters. The room was modern and fresh.

Cons: The room was small and the shower wasn’t the best. But still very comfortable. The breakfast room was also very small.

Pros: V pleasant helpful staff, clean comfortable rooms and in hotel is a central location, close to the major tourist attractions

Cons: Lacking in a bar or lounge, but lots in the area and accept this as it's v reasonably priced.

Pros: Excellent service & staff. Provided information on dining, touring, assisted with taxi to airport. Very friendly staff . Receptionist, Sandra, excellant & knowlegeable with city, dining etc.

Cons: Very small room.

Pros: Good variety of fruits.

Cons: No Gluten free bread. Room fridge was empty except for one water bottle.

Pros: Quiet, cool room

Cons: Not the hotels fault, but it was like an island in a sea of dug up roads and pavements, hard to get into the main city without breaking your neck. There was no noise from the roadworks it was just when you tried to leave the hotel it was a problem.

Pros: The first time a member of personnel was nice to us was when we left... and that's about it.

Cons: Dear wise reviews reader: Why stay in this place when you can stay at any other hotel in Marseille? You read this and still considering this place for real, go ahead, perhaps you're the kind of person who don't care for value for money or being welcomed. Anyhow, this is a once in a lifetime experience for us ( never stay there again ;-) ) Poor condition of the hotel, dirty corridors, stinky toilets, old A/C. Paper cups (?!?) for coffee in the "Privileged" rooms, and when asked the staff for 'real' mugs, they sent me to the bar and maybe ask them ( what?!?). Poor behaviour of the staff ( You should quit a job in a place you don't like, don't stay and make your guests be so aware of your issues). The toilets are stinky - for the hotel is old- for that reason we moved rooms, to another stinky toilet room, at least that one had a view of the port, the first one had a view of the next door housing block- why wouldn't they put us with the room with the nice view to begin with? I don't understand the psychology behind room placement in this industry, could be masochistic behaviour, or maybe just a bad hotel, with bad management and thus bad staff. At least when we left the front desk lady was nice. If the hotel reply to this comment, I really don't care what you write - this is a hard one, but... this relationship is over.

Pros: Great room and breakfast

Cons: The pillows are appallingly uncomfortable. I had to use my daughter’s travel neck pillow. I bought my son-in-law a cushion from Galleries Lafayette next door. Awful sleep otherwise.

Pros: Staff was friendly, gave suggestions what to see. Room was clean and comfortable.

Cons: Around the hotel is very messy and dark.

Pros: Did not stay for breakfast

Pros: Viés since my room window

Cons: Many constructions around, no TV, no eletricity, acesa confusing, street without lights

Pros: The hotel is located within 10 minutes walk to the Old Port where there are many bars and restaurants.

Cons: There wasn't much variety for breakfast.

Pros: The location was excellent close to the metro, tram and Old Port restaurants. The hotel was vey efficient and the staff friendly and helpful. The breakfast was good with a full rage of hot and cold items

Cons: All the roads around the hotel were being dug up but this was hardly the hotels fault.

Pros: Location and services very good I'm really satisfied with the way of dealing with the customers, thank you all

Pros: Room was very spacious and had a great view, the overall hotel was very good, we had stayed higher up and this was the best hotel/location.

Cons: We had the roof top suite with a balcony which the noise coming through the window/door wasn’t great!!!

Pros: all

Cons: just explanation on the website “suite with terrace” They have suite with big terrace and with french balkony.

Pros: Very unfriendly

Cons: Staff was not willing to help or provide info- got yelled at when asking for change.

Pros: Close to the old port which is very pretty.

Cons: We did not have a view of the port but of a back street, which was noisy at 2am with passers by. Did not like the food in the restaurant & the restaurant staff were not pleasant and also hard to communicate with as very little English spoken.

Pros: Generally OK but the hot food always seemed to be luke warm or cold

Cons: Ref our Room 1st night - only 1 cup 2nd night - no milk 3rd night - no teaspoons

Pros: I liked they had an outdoor Swimming pool. The staff were very friendly, and organised for a us a last minute boat hire as our one cancelled. The location was great with easy access to great restaurants.

Cons: We could have done with a slightly stronger AC in the room, but was not major. The interior was a little old but it was clean. I did not like the small window overlooking the port.

Pros: Excellent situation in old port Reception staff extremely helpful Bed was huge and amazingly comfortable Air conditioning worked very well Suite was very roomy Outdoor pool very enjoyable

Cons: Restaurant staff not equivalent to 4 star hotel. Room service lacking professionalism e.g food delivered without cutlery and no glasses for bottle of Badoit Pool bar not open

Pros: great location , breakfast was amazing, and value for money. staff were great, highly recomended

Pros: Very clean and comfortable, pool area nice including food and drink service. Wonderful view in the Vieux Port room, and large opening window very nice. Staff helpful. Breakfast buffet very good. Bus stop right next door and good bus service in Marseille. Just past lively area so not too crowded or noisy but still trivial walk to many restaurants and brasseries.

Cons: Some traffic noise, but not too bad and not unexpected for city location. Didn't bother my sleep.

Pros: Breakfast and staff

Cons: Old and not very clean rooms and it smells a little bad.

Pros: Comfortable bed, large bathroom

Cons: Room window didn’t open - view of adjacent wall; very small swimming pool

Pros: Good location to explore Marseilles. Restaurant was pleasant.

Cons: Pool area was not very welcoming, bar there but not open most of the time. Pool temperature was freezing, even in 30 degree temperature!