L'Hermitage Hotel

My wife inadvertently left a few items in our room when we checked out but didn't notice they were missing until after we got home a week later. The people at the front desk were very accommodating in finding the items and mailing them back to us. In general, customer service at the hotel was just wonderful!

Mattress was uncomfortable and sloped downward from middle toward both sides. Also, it might be nice to offer guests another option for a quick snack or light breakfast besides the in-house restaurant. Perhaps a small cafe or coffee stand with pastries.

The staff was very friendly and accommodating. The suite felt like home and the location was perfect.

There is nothing we didn't like about this hotel.

The warm, welcoming staff and beautiful accommodations made this a very special stay.

Bathrooms need more hooks!

Great staff. Helpful with restaurant and tour recommendations Great breakfast

This boutique hotel is in its own class. Excellent facilities, the most friendly and welcoming staff who go out of their way to make your stay truly enjoyable. Always remembering your name, small, complimentary, bottles of water whenever you leave for a trip around Vancouver. The level 5 lounge for evening drinks/cocktails, breakfast and dinner, with a patio on warm days is a great place to relax. Beds and rooms are very comfortable, excellent facilities and very, very clean because they actually give the housekeeping staff longer to prepare for you! Honestly, you would be crazy not to put this on top of your list to stay in Vancouver. Totally worth the experience and we certainly did not find the price excessive. Real value for money.

Absolutely nothing. We had s split trip Vancouver (3 nights)-Edmonton (4)-Vancouver(1), then home to Australia and couldn’t wait to return for our last night in Canada. They upgraded us on both stays to beautiful 1br small suites with self catering facilities and rooms were immaculate always.