Pros: U-Save was great. Its a small operation but they definitely hustle and you get great value for your money.
Terrible rental car services!
Cons: The people were rude. There were a lot of limitations and not very well communicated through online orders. Deposit fees were very high and they were not very helpful. I would never recommend this car service to anyone! Don't waste your time and money!! Please pick another option!
Everything was right
Pros: I had only a 10 minute wait to be picked up, and both U-Save people were very friendly. I liked having the car rental a little away from the airport: airports are hard for me to navigate out of, and find my way back in later in the week. This way, I could start out right on a street. Easy! The car worked perfectly, the deal was great,.
Kayak/ CarRentals.com/ U-Save All terrible custome
Cons: I called U-save the day after I made the reservation to confirm it was unlimited miles. It wasn't. I wanted to cancel the reservation and I have contacted.Kayak, u-Save, and CarRentals.com to help cancel the reseravtion. The reservation STILL HAS NOT BEEN CANCELED. It's been over 2 weeks. No one can seem to help me. I was promised a 50% refund for the cancelation and I have received no refund whatsoever. I am still trying to chase down the cancellation and this was a horrible experience.
Pros: Very pleasant and enthusiastic employees. Prompt service, the car was ready to go.
Cons: Short wait for the shuttle.
Cons: They called me to let me know they were closing before my reservation time and did not refund me my money.
Pros: Very professional and polite!
Pros: very cheap for a good vehicle
Cons: Difference in mileage booked on website versus what was offered at the desk
Pros: Amazing rates, clean car, friendly and timely service. Best of all? No 45 minute wait in line! They pulled the car right out front for me. Happy and courteous employees make all the difference in the world. I can't believe it was this good at such low rates!
Pros: The car was somewhat clean
Cons: U-Save charged me more than double the price I paid on Kayak due to me "going over the allotted mileage". However, not once was a mileage limit mentioned when I made the reservation, when I picked up the car, or when I signed the contract. This company is a complete ripoff and I will not give them another penny of my money.
Great service and great rental
Pros: The cost was very, very good compared to others. Car in great shape no problems.
Cons: Filled up tank, but told it wasn't full. Charged extra
Friendly and Prompt
Pros: U-SAVE is very efficient and kind. I felt like I was their first priority. I am thrilled to have found this company.
Pros: Price was reasonable and the car was brand new
Cons: We had to use an "after hours shuttle" which costs an additional $10, which we didn't know about,
U-Save has 1 car hire location in Newport Beach. Take a look at our U-Save hire location map to find the best car hires near you.