Guest reviews
Overall rating
4,9
Okay
Based on 62 reviews
Cleanliness
7,5
Comfort
7,5
Pick-up/Drop-off
7,1
Value for money
7,4
Recent reviews
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credit card
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liability insurance
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went airport
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horrible experience
hours later
double the price
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small for a car
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8,4
Pros: U-Save was great. Its a small operation but they definitely hustle and you get great value for your money.
review from
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2,0
Terrible rental car services!
Pros: Nothing.
Cons: The people were rude. There were a lot of limitations and not very well communicated through online orders. Deposit fees were very high and they were not very helpful. I would never recommend this car service to anyone! Don't waste your time and money!! Please pick another option!
review from
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10,0
Everything was right
Pros: I had only a 10 minute wait to be picked up, and both U-Save people were very friendly. I liked having the car rental a little away from the airport: airports are hard for me to navigate out of, and find my way back in later in the week. This way, I could start out right on a street. Easy! The car worked perfectly, the deal was great,.
review from
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2,0
Kayak/ CarRentals.com/ U-Save All terrible custome
Pros: Nothing
Cons: I called U-save the day after I made the reservation to confirm it was unlimited miles. It wasn't. I wanted to cancel the reservation and I have contacted.Kayak, u-Save, and CarRentals.com to help cancel the reseravtion. The reservation STILL HAS NOT BEEN CANCELED. It's been over 2 weeks. No one can seem to help me. I was promised a 50% refund for the cancelation and I have received no refund whatsoever. I am still trying to chase down the cancellation and this was a horrible experience.
review from
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9,2
Pros: Very pleasant and enthusiastic employees. Prompt service, the car was ready to go.
Cons: Short wait for the shuttle.
review from
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2,0
Cons: They called me to let me know they were closing before my reservation time and did not refund me my money.
review from
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10,0
Pros: Very professional and polite!
Cons: Nothing
review from
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8,0
Pros: very cheap for a good vehicle
Cons: Difference in mileage booked on website versus what was offered at the desk
review from
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10,0
Shockingly wonderful!
Pros: Amazing rates, clean car, friendly and timely service. Best of all? No 45 minute wait in line! They pulled the car right out front for me. Happy and courteous employees make all the difference in the world. I can't believe it was this good at such low rates!
review from
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4,4
Rip off
Pros: The car was somewhat clean
Cons: U-Save charged me more than double the price I paid on Kayak due to me "going over the allotted mileage". However, not once was a mileage limit mentioned when I made the reservation, when I picked up the car, or when I signed the contract. This company is a complete ripoff and I will not give them another penny of my money.
review from
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10,0
Great service and great rental
Pros: The cost was very, very good compared to others. Car in great shape no problems.
review from
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7,6
Cons: Filled up tank, but told it wasn't full. Charged extra
review from
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10,0
Everything was right
Pros: I had only a 10 minute wait to be picked up, and both U-Save people were very friendly. I liked having the car rental a little away from the airport: airports are hard for me to navigate out of, and find my way back in later in the week. This way, I could start out right on a street. Easy! The car worked perfectly, the deal was great,.
review from
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9,2
Pros: Very pleasant and enthusiastic employees. Prompt service, the car was ready to go.
Cons: Short wait for the shuttle.
review from
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10,0
Pros: Very professional and polite!
Cons: Nothing
review from
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10,0
Shockingly wonderful!
Pros: Amazing rates, clean car, friendly and timely service. Best of all? No 45 minute wait in line! They pulled the car right out front for me. Happy and courteous employees make all the difference in the world. I can't believe it was this good at such low rates!
review from
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10,0
Great service and great rental
Pros: The cost was very, very good compared to others. Car in great shape no problems.
review from
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8,4
Pros: U-Save was great. Its a small operation but they definitely hustle and you get great value for your money.
review from
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8,0
Pros: very cheap for a good vehicle
Cons: Difference in mileage booked on website versus what was offered at the desk
review from
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7,6
Cons: Filled up tank, but told it wasn't full. Charged extra
review from
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2,0
Terrible rental car services!
Pros: Nothing.
Cons: The people were rude. There were a lot of limitations and not very well communicated through online orders. Deposit fees were very high and they were not very helpful. I would never recommend this car service to anyone! Don't waste your time and money!! Please pick another option!
review from
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2,0
Kayak/ CarRentals.com/ U-Save All terrible custome
Pros: Nothing
Cons: I called U-save the day after I made the reservation to confirm it was unlimited miles. It wasn't. I wanted to cancel the reservation and I have contacted.Kayak, u-Save, and CarRentals.com to help cancel the reseravtion. The reservation STILL HAS NOT BEEN CANCELED. It's been over 2 weeks. No one can seem to help me. I was promised a 50% refund for the cancelation and I have received no refund whatsoever. I am still trying to chase down the cancellation and this was a horrible experience.
review from
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2,0
Cons: They called me to let me know they were closing before my reservation time and did not refund me my money.
review from
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4,4
Rip off
Pros: The car was somewhat clean
Cons: U-Save charged me more than double the price I paid on Kayak due to me "going over the allotted mileage". However, not once was a mileage limit mentioned when I made the reservation, when I picked up the car, or when I signed the contract. This company is a complete ripoff and I will not give them another penny of my money.
review from
Other suppliers in Newport Beach scored
Where can I find U-Save hire cars in Newport Beach?
3195 Airport Loop Drive, U-Save car hire
Address
3195 Airport Loop DrivePhone
+1 949 752 6664FAQs about hiring a car from U-Save in Newport Beach
How many car hire locations does U-Save have in Newport Beach?
U-Save has 1 car hire location in Newport Beach. Take a look at our U-Save hire location map to find the best car hires near you.
Does U-Save have a car hire location at the airport: Los Angeles airport (LAX)?
Yes
Does U-Save offer shuttle or airport pick-up services from Los Angeles airport (LAX)?
Yes