Book Thrifty hire cars in Newport Beach

Newport Beach, CA, United States
Dec 10 — Dec 17
Same drop-off
Newport Beach, CA, United States
Fri 10/12
Noon
Fri 17/12
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Newport Beach

Overall rating7.3 GoodBased on 165 reviews
Cleanliness
7.7
Comfort
7.5
Overall
7.2
Pick-up/Drop-off
7.1
Value for money
7.2

Recent reviews

Traveller rating
41
16
14
13
0
Find reviews that mention:
2.4
The worst car rental place that I ever had to enduPros:When I get to OC airport, I called the 800 number provided by kayak. They told me to go downstairs because it is at the airport. I went down with my heavy luggage, there is no rental place from thrifty... After another half an hour waiting for the shuttle... When I got to the counter, they told me a completely different rate... After another 20 mins to speak to manager, they agreed to give me a slightly higher rate. When I dropped off the car, the agent was very rude, it took so long to return a rental carCons:The worst rental place from pickup to returnReviewed Feb 8 2016
review fromkayak
9.2
What you should expectPros:When renting with the budget car companies you shouldn't expect anything fancy. That being said, -Check in/out was easy -They never checked my car for damages but I always take pictures when picking up a car & this one had a lot. They didn't even ask me about the damages when returning the car so I assume they made note of them. -They didn't hassle me over the required receipt for gas (I did have it) and just looked at the gauge to give me the OK. Overall, when I just need a quick budget car to get from point A to point B again then I'll be using Thrifty. Also, you have to take the shuttle to get to this location since there are no signs for it. Go to the main shuttle area at SNA airport and look for the bus that says Thrifty.Cons:The only reason I took one star off is because there was a terrible loud noise coming from the front left wheel area when getting on the highway. It wasn't as noticeable at slower speeds but once I got to 50mph or so it was pretty bad, and got worse the faster I went. I assume it was the wheel bearing, which is more of a nuisance than a safety issue. I understand it's a budget company and don't mind dents, dings, and scratches. However, I don't like to have anything mechanically wrong with the car I'm driving.Reviewed Mar 15 2017
review fromkayak
4.4
Felt like we were tricked with the "Manager Special"Pros:Vehicle was in good condition and clean inside. Drop off and Pick up employees were very nice and polite.Cons:There is NO THRIFTY AT THE AIRPORT. Airport had no signs for Thrifty Rental. All other rental companies had directions and signs everywhere. Had to ask people where to go and then it was general location to wait and look for their bus to take us offsite. Their bus was a Chevy Tahoe with a magnetic sign on the door and was hard to see. Then they take us to this shack down the street with very poor facilities, equipment and environment. Felt like I was taken down the back alley. **Worst part was that we signed up for a LARGE VEHICLE and received this little Nissan. Total trick advertising. Manager said it was their discretion on vehicle and this was all he had. Really disappointing thinking we were upgrading to a large car and getting a shoe box.Reviewed Apr 1 2017
review fromkayak
5.2
Poor customer service, and misleading sales tacticsPros:The car itself was clean and ran as smooth as desired. This was probably the only good thing I could say about the rental experience.Cons:The "Managers Special" car class means the manager gets to choose your car upon arrival. I was informed by the agent when I arrived that this is almost always a compact car. This seems very unethical and a "scammy" tactic to me, as I could have just rented a compact car directly and saved $50 on my rental. Also, no one was there to check me out when I returned my car. I just had to leave the keys inside and leave. Lastly, the shuttle was very late in taking us back to the airport, so me and another customer just took a Lyft with our own money. Very poor experience here.Reviewed May 2 2017
review fromkayak
4.8
Don't change your reservationPros:Everything was great until I needed a new drop off location.Cons:They charged me $120 just to drop it off in a different airport because my flight was cancelled and I had a 16 month old to get home. The whole rental was $60 for 2.5 days and then 120 for an airport change?!??Reviewed Mar 1 2017
review fromkayak
10.0
Excellent staff, reasonable price for upgradePros:Even though “offsite”, the friendliness and speed of staff made up for it. Upgraded to a phenomenal new Jaguar, Drove the coast on 101, made all the difference... Thanks.Reviewed May 31 2018
review fromkayak
10.0
Pros:every thing was ready to go thank youReviewed Apr 12 2016
review fromkayak
8.8
Great service and pricing, car cleanliness could bPros:As stated in headline.Reviewed Oct 18 2016
review fromkayak
10.0
Excellent service on both ends of travelPros:Most everythingReviewed Nov 29 2015
review fromkayak
7.6
Best check in check out I have had in years from aPros:Quick check in.Cons:They didnt have the car i reserved and did not offer complimentary upgrade. There were other autos available but at a considerable up charge to me. Additionally the insurance rate for a premium was astronomical! At all your competitors I have always received the upgrade at no charge when the vehicle i reserved was not available. It's just the right thing to do for the customer. I took the smaller car which was fine. It was Christmas day and i was just happy to get home.Reviewed Dec 26 2016
review fromkayak
8.8
Cons:The Service at the Counter was Professional and Friendly....Reviewed Feb 17 2020
review fromkayak
8.8
Pros:Easy return. Good value.Cons:Wish we would have been advised not to do prefuel option. Would have saved about $40Reviewed Mar 16 2020
review fromkayak

Where can I find Thrifty hire cars in Newport Beach?

18601 North Airport Way, Thrifty car hires

Address

18601 North Airport Way

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 877 283 0898

Good to know

Most popular location

18601 North Airport Way

Most popular car type

Economy

Top tips for hiring a car from Thrifty in Newport Beach

  • Economy car hires from Thrifty in Newport Beach are around 54% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Newport Beach