Book Thrifty hire cars in Tucson

Tucson, AZ, United States
Sep 26 — Oct 3
Tucson, AZ, United States
Sun 26/9
Noon
Sun 3/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Tucson

Overall rating6.5 GoodBased on 39 reviews
Cleanliness
6.7
Comfort
6.6
Overall
6.4
Pick-up/Drop-off
6.1
Value for money
6.5

Recent reviews

Traveller rating
5
4
2
4
0
Find reviews that mention:
6.0
Pros:The price was good for a day rental split between the seven of us using the mini-van for the day.Cons:I've rented many cars before and the staff person was pretty blase and didn't explain pretty normal things to explain well. For example, as he handed me the receipt he just, here's your total, with the deposit.". Now, I know how a deposit for a rental works, but let's say you didn't, let's say it's your first time. What I've heard other associates say in the past is, "You'll notice a deposit of $200. You'll see this on your credit card balance, but once you return the car, this amount will go back on your credit card with 1-3 business days, so no worries, we aren't charing you $200! This line here is your total." It's little details like that. Another example: He offered us the option of two different models of mini-vans. Not being familiar with mini-vans I asked for his opinion/suggestion. He said, "I'll put you the Chrysler,". I said, "Oh, any particular reason?" He just kinda looked at me and said, "Well, it's a mini-van, like you wanted, right?" Um...I was hoping to hear, "Oh, I like the Chrysler better because it has more leg room," or "they're both comparable vehicles, so I think you'll like either," SOMETHING! He totally didn't have customer service 101 down. It did seem he was there by himself, in which case he could say, "I'm sorry I'm going through this so quickly with you, I'm here alone today, and I have all these people to help, so I'm just trying to help you as efficiently as possible,". He just didn't seem like he understood customer serivce. Also, I notice that almost all rental car places don't disclose important info to check BEFORE you rent: Cost of adding a driver (even though when I called I said I wanted to do that and they said, "yes we can do that) but price was never mentioned, can you leave your own vehicle there or not (not all rental cars will allow that!), etc. This is a general complaint to the enitre industry.Reviewed Jan 6 2020
review fromkayak
2.0
Pros:NothingCons:I had to worst experience with this transaction. I entered the dates for my rental incorrectly. I needed Thursday to Sunday. I made a mistake and entered Friday to Sunday. I realized it right away and tried to contact you. Of course there was no way to contact you. Since you book through PriceLine I finally got in touch with them. They were NO help at all. I simply wanted to add one more day to my rental. I wanted to PAY MORE MONEY to add one more day and they would not help me at all. Their only optioins were to cancel and pay a cancellation fee of $49 or keep the rental, create a new booking for the one day, pick up that car, bring that car back the next day and pick up the other car. Absolutely ridiculous! I ended up just cancelling. And I will never use your service again. I'd rather pay more than go through this again.Reviewed Feb 10 2020
review fromkayak
6.4
Pros:I got in and out quickly at both pick-up (TUS) and drop-off (PHX) locations.Cons:I was overcharged for the amount of gas I used, and the car was not clean (dust and dirt was noticeable on the dash and in various side and cupholder compartments, the floors were dirty and worn down, there were multiple stains on the seats, and the exterior was unclean).Reviewed Dec 31 2015
review fromkayak
6.4
Very poor roadside assistancePros:The people at the counter were great. Drop off went very smoothly.Cons:Terrible Roadside Assistance. One late afternoon, we hit a pot hole on a narrow winding road in Tucson Arizona. Two tires were blown. We had roadside assistence coverage & called for help. They said it would be 70 minutes for a tow truck & insisted we stay with the car. They said the towtruck driver would deliver us back to their shop where a replacement auto would be available. three hours later, they finally showed up, at which time their shop at the airport had closed. We were stranded without transportation. Very Bad.Reviewed Sep 10 2018
review fromkayak
10.0
Pros:Great car, friendly, efficient, prompt service.Reviewed Jan 29 2018
review fromkayak
6.0
Dirty car interiorPros:The car was a fantastic value. Great rental price, and the car got fantastic gas mileage. Pickup was quick and easy.Cons:The interior of the car was filthy. The car was a 2016 with 28,XXX miles on it, but had stains covering almost every inch of the seats and the plastic was covered with some white paint or something. Also, the transmission felt like it was going to drop out of the car at lower speeds. Not very comfortable to drive in the city.Reviewed Nov 13 2017
review fromkayak
2.4
Pros:Easy drop offCons:The staff arrived late to open and had to set up before helping customers. Should be there early to set up before opening. Ordered full sz suv but got small kia that did not fit the 7 paasengers and 4 luggage that was expected.Reviewed Feb 17 2020
review fromkayak
10.0
Nice vehiclePros:we rented for a week, wanted to drive up north comfortably. Well the service at the Thrifty a guy named Scott was very friendly and talkative. Let us choose between cars that were available. Car was very comfortable and stylish. thank you Thrifty Joe in TucsonReviewed Sep 24 2018
review fromkayak
10.0
Great value!Pros:Super easy and economical. Exactly what I neededCons:Car was a little stinky. Aired out after a bitReviewed Aug 19 2018
review fromkayak
6.0
Pros:Staff was very friendly.Cons:They close 5 pm and I don’t have that info . I called them no answer so I called Uber and then pickup my car next day . Spent lots of time and money for Uber.Reviewed Feb 11 2020
review fromkayak
9.6
Pleasently PleasedPros:Reserving car online was easy enough and once at the Thrifty Rental office to pick it up, it was a very short time (less than 5mins) before I had the keys in my hand. Thanks! I had a good experience!Reviewed Apr 24 2018
review fromkayak
4.0
Phone to call shuttle down, and no backup planPros:Car and the check in process were as expectedCons:Phone to call shuttle was down and no backup plan or signage to help. Once we figured it out and arrived at off airport location, there was only one CSR with a line of six customers....40 min wait.Reviewed Mar 17 2017
review fromkayak

Where can I find Thrifty hire cars in Tucson?

2340 E Elvira Rd, Thrifty car hires

Address

2340 E Elvira Rd

Hours

Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 21:00
Sunday08:00 - 21:00

Phone

+1 520 434 3400

Good to know

Most popular car type

Compact

Top tips for hiring a car from Thrifty in Tucson

  • Compact car hires from Thrifty in Tucson are around 40% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Tucson

  • Compact (Ford Focus or similar) is the most frequently booked car hire type from Thrifty in Tucson.

  • Thrifty has 1 car hire location in Tucson. Take a look at our Thrifty hire location map to find the best car hires near you.

  • Yes

  • Yes