Book Thrifty hire cars in Saint Thomas Island

Reviews for Thrifty in Saint Thomas Island

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Traveller rating

Excellent

10

Good

11

Okay

10

Mediocre

15

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car was cleanpick up and drop

car availablecar was dirty

get the carcredit card

friendly staffnever rent

great priceper day

car smelled

2.0

The Dodge SUV was not cleaned very well. Clearly, someone had smoked in it before (nine in our group are smokers, so it was apparent immediately). The windows on the inside were so dirty they needed to be wiped off twice to see properly. Also, neither of the two front seat seatbelts retracted, so when you fastened them they were hanging loosely across your chest. Three of the four tires were over inflated by 8lbs and the fourth was under inflated. When told before we left, the lot guy said if we have any problems, there is 24 hour roadside assistance. Only 14k miles on the vehicle and it looked like it had 114k on it. The woman who checked us in was pleasant and helpful and that was the only good thing about this rental. I will never rent a vehicle from this Thrifty again.Reviewed Sep 26 2022

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2.0

Honestly the customer service and dealing with them was so bad. I will never ever rent from them again.Reviewed Sep 21 2022

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2.0

When I went to pick up the car at 12.30 the girl informed me that they did not have the car I booked. They made me upgrade at a cost of an extra $60. The car had dents and scratches all over which had very bad repairs done to it and the interior was worn and centre console was peeling really badly. $340 for a two day hire of a vehicle of that standard ian highway robbery. On returning the car I was met with this old very angry and very rude woman shouting at me because I stopped for instructions in the wrong spot. After completing the return of the car I asked to be dropped at the marina which is a little further than the airport I was met with extreme hostility and told no way are we dropping you off there you can get a ride to the airport and get a taxi. This woman needs to not deal with customers as having an angry rude person is not good for business and for that reason we will never ever use them again EVER. -10 out of 10.Reviewed Mar 3 2022

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10.0

Our standardized car was a Nissan Sentra. It was difficult for me to enter and to drive. I am 5'10".Reviewed Feb 13 2022

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6.0

I like the shuttle guy he was very polite. However, I wasn’t aware I needed to call a shuttle to pick me up. The car had so many scratches and dents on it. The rental people weren’t friendly or informative. Would never utilize this place over an on site at the airport again.Reviewed Nov 30 2021

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6.0

We rented a vehicle from thirty in st thomas. We were proved with a Ford Focus that had significant dents and about 28k miles on it. It also had not been cleaned, lots of stains on the seats. The low tire sensor also came on during rental. While I’ve learned not to expect a lot with rental vehicles when traveling to various islands, this one was exceptionally sub par. Shuttle drivers were pleasant and conversational.Reviewed Nov 13 2021

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10.0

Pros:Very friendly staff, easy and convenient location and shuttle service. Car was in good condition too.Cons:The building is in a temporary location due to the hurricane.Reviewed Feb 19 2020

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8.0

Pros:Short shuttle ride to the rental facility, quick check in processCons:The car made noise at some RPM level (vibration). I notified the agent when I returned the vehicle but it did not seem to matter.Reviewed Jan 1 2020

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9.2

Cons:Had to take a shuttle across the street to airport, but no waiting coming or going so it was not a problem.Reviewed Dec 2 2019

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3.6

Pros:Staff was friendly enough.Cons:Pick up experience was not good, car was poor. Mid day while all other rental companies were present with shuttles, we had to call to get picked up at airport. All was prepaid on credit card so expected to simply sign for car, decline insurance, load up and go. However, initial car provided was not in lot where we were told it was so 4 of us spent about 10 mins in mid day heat after long flight with zero assistance from Thrifty searching lot for the car...it was in a different part of lot, boxed in by another car, it had 2 flat tires so we had to switch cars. I did notice it had power convenience features but was significantly dinged and dented. Subsequent car had no power convenience features so manual windows and locks..locks was a pain since we had to continually remind each other to lock vehicle. Also car was severely under performing...major hesitation when stepping on gas, had a lot of trouble getting up hills on St. Thomas even when only a driver in car and I only weigh 190 lbs. This is not the quality of car that was advertised nor is it what I expect from Thrifty having used them for many years corporately.Reviewed Nov 3 2019

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5.6

Pros:Pick up and drop off were reasonably efficient. Car was good and fairly new.Cons:Explanations at pick up were rushed and a bit confusing eg re fuel payments. Little or no information in car re what to do if break down.Reviewed Oct 8 2019

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3.6

Pros:Staff was friendly but we were quoted $376 online and ending up paying $607 !!!!Cons:I should of paid my quoted price !!!!Reviewed Sep 22 2019

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• How many car hire locations does Thrifty have in Saint Thomas Island?

  Thrifty has 1 hire location in Saint Thomas Island. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Cyril E King airport (STT)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Cyril E King airport (STT)?

  Yes