Book Thrifty hire cars in Saint Thomas Island

Reviews for Thrifty in Saint Thomas Island

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2.0

Pros:Nothing. They canceled our reservation after we arrived and there were no more cars available anywhere on the island except for more than $150 a day.Cons:Honor reservations or at least keep accurate inventory online. I spoke with probably a dozen more people who had the same problem and then was offered another rental by Thrifty a few days later... for five times the price.Reviewed Jan 11 2021

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2.0

Not what we expected....Pros:We had a working vehicle that got us where we needed to go. And, due to the multiple dents and scratches, it did fit in with the local population.Cons:The ad was for a convertible. There were no convertibles on the island at all --so that was misleading. We suspect the car had been totaled out by insurance due to the hurricane and was still be rented. The stains on the ceiling and seats on the interior were very suspicious for mold. The loose hubcap gave us sound effects throughout the trip. The broken tail lights, big dent in the back and multiple dents made it easy for us to not have to worry about damage to the car. The clearance was too low for most driveways in St. Thomas. They charged us for a full tank of gas even though we returned it full. And lastly, there was no way to contact Thrifty from the airport other than borrowing a phone from a local who had cell service. (Verizon does not work in the Islands). And then we waited 30 min for them to pick us up from the office less than a mile away.Reviewed Jan 7 2019

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5.6

Pros:Van was cleanCons:They claimed to not be a Thrifty franchise but independent so they didn’t honor Blue Chip and charged extra for an additional driver.Reviewed Aug 15 2020

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2.0

Pros:Nothing.Cons:They let me book a car when the rental offices were closed in the Virgin Islands (6pm). Could not get a car the first night.Reviewed Jan 23 2021

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5.6

Pros:Pick up and drop off were reasonably efficient. Car was good and fairly new.Cons:Explanations at pick up were rushed and a bit confusing eg re fuel payments. Little or no information in car re what to do if break down.Reviewed Oct 8 2019

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2.0

Cons:They gave away the car before I could get there. Thrifty is a joke. I will never use them again!Reviewed Jul 21 2020

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2.0

Pros:Nothing about it went right. Terrible experience with my trip.Cons:The rental car place wouldn’t even answer the phone and cancel my reservation. When I did get a hold of them they advised me to call back later and they have been overbooked and never had the car. They didn’t care was on my own.Reviewed Mar 16 2021

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2.0

Cons:We waited 1.5 hours at the airport for the shuttle - we called the office multiple times, mostly with no answer. We then had to wait about 1.5 hours at the office because our car wasnt in yet and then also had to be servied. They ended up not servicing the car because we wanted to get on with our trip. Poor communication and planning on their part. Will not rent from here again.Reviewed Mar 20 2021

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3.6

Pros:Staff was friendly enough.Cons:Pick up experience was not good, car was poor. Mid day while all other rental companies were present with shuttles, we had to call to get picked up at airport. All was prepaid on credit card so expected to simply sign for car, decline insurance, load up and go. However, initial car provided was not in lot where we were told it was so 4 of us spent about 10 mins in mid day heat after long flight with zero assistance from Thrifty searching lot for the car...it was in a different part of lot, boxed in by another car, it had 2 flat tires so we had to switch cars. I did notice it had power convenience features but was significantly dinged and dented. Subsequent car had no power convenience features so manual windows and locks..locks was a pain since we had to continually remind each other to lock vehicle. Also car was severely under performing...major hesitation when stepping on gas, had a lot of trouble getting up hills on St. Thomas even when only a driver in car and I only weigh 190 lbs. This is not the quality of car that was advertised nor is it what I expect from Thrifty having used them for many years corporately.Reviewed Nov 3 2019

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2.0

Pros:Sadly, nothing. There was no car available for us as promised in our reservation. Thrifty Car Rental St John sayid that third party internet trial companies promise rental cars that they don’t actually have, so we were left high and dry. Horrible.Cons:Thrifty never came to the airport to get us. They barely answered the phone and when they did they put us in hold and never re-answered the phone. After over an hour waiting we had to get a cab to the off airport site, and only then did they tell us that our third party “reservation” was not valid in their eyes. Thankfully Budget Rental Car in the airport had a last minute cancellation that we were able to get there...and after I got back to the airport—again on my own—was able to get that car and continue with my vacation. Avoid off-airport companies like this one!Reviewed Apr 9 2021

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2.0

Pros:Nothing. Worst rental experience I’ve ever had.Cons:The car was filthy, stank of cigarettes and pot, and could barely make it up the hills without turning off the A/C. Thankfully the brakes worked.Reviewed Mar 27 2021

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2.0

Pros:Absolutely nothing.Cons:The sent an email two hours before, and said they didn’t have a vehicle and was stranded on island with all rental cars sold out.Reviewed Mar 27 2021

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• What is the most popular car hire from Thrifty in Saint Thomas Island?

  Economy (Jeep Wrangler or similar) is the most frequently booked car hire type from Thrifty in Saint Thomas Island.

• How many car hire locations does Thrifty have in Saint Thomas Island?

  Thrifty has 1 car hire location in Saint Thomas Island. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Cyril E King airport (STT)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Cyril E King airport (STT)?

  Yes