Car hire at Christiansted Henry Rohlsen Airport

Car hire at Christiansted Henry Rohlsen Airport

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Christiansted, U.S. Virgin Islands - Henry Rohlsen
Jun 2 — Jun 9
Same drop-off
Christiansted, U.S. Virgin Islands - Henry Rohlsen
Thu 2/6
Noon
Thu 9/6
Noon
Driver's age:

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Christiansted Henry Rohlsen Airport car hire reviews and directory

Rated no. 1
Budget
Best rated
6.9 Good (33 reviews)
1 location in Christiansted Henry Rohlsen Airport
Budget
Locations in Christiansted Henry Rohlsen Airport
  • 7.3
  • 7.2
  • 6.9
  • 6.6
  • 6.9
Recent reviews
8.0 ExcellentMay 14 2022
Very slow at counter for pick up.
8.0 ExcellentApr 11 2022
Easy process, clean car!
8.0 ExcellentMar 24 2022
Process was quickly and easy. Gas is cheaper in land than paying for there gas. Gas was $4.39 and they were charging $6.99. But everything was pretty much good and seaming-less. I would definitely use them again.
8.0 ExcellentFeb 24 2022
Features of the Toyota SUV we rented were very confusing. The trunk was impossible to lock when holding the key fob. We had no idea that as long as you hold the fob, the trunk opens. Why this is is a complete mystery and a huge shortcoming. When I lock the car, that should be it until I unlock it, regardless of where the key fob happens to be. The other major problem was that I couldn't lock the brights. I had to hold the lever to the left of the steering column if I wanted the brights on all the time. No one at Budget knew why this was happening. It seems to me that it is Budget's responsibility to explain every important feature of their cars to us before we leave the lot - unless we are familiar with the car, of course. We had to return the car to Budget at the airport to find out about the trunk locking issue. No one was able to explain the problem over the phone. This caused us a huge waste of time. Otherwise, the car was comfortable and performed well.
10.0 ExcellentFeb 2 2022
Excellent all the way around !
2.0 MediocreOct 22 2021
This was the worst car rental experience I've ever had. First had to wait in the hot sun outside for 1.5 hours to even get to the window, then found out the Jeep I had rented had been downgraded to a compact car. Told the person at the desk and they said, sorry, this is the code the third party gave us for your rental and we have no other larger cars. CarRentals.com wouldn't help out either. Made me jump through hoops, and never refunded me the higher cost for a jeep or arranged for a larger car. So basically skip budget rental for sure, and don't depend on kayak or car entals.com to fix their mistakes.
7.9 GoodJul 14 2021
Customer service could have been better. Other than that things were fine. Car was dirty. Stained abs scratched.
1.9 HorribleJul 10 2021
They did not have the car we reserved and didn't have any comparable options. We reserved out 7-passenger suv weeks in advance and they had rented it out the day before we arrived. They kept offering us SUVs that seated 5 when we had 6 people in our party. Truly awful experience. We needed up having to walk 3 miles to another rental not at the airport because there were no car options at any of the rental places so last minute and the cab stand had a 3 hour wait.
4.0 OkayJun 27 2021
Customer service at pickup was horrible. My flight arrived 1 1/2 hours earlier than originally scheduled. A arrived at the budget counter that much earlier than my reservation time. The agent told me to get out of line so she could assist those with an earlier reservation time. When I tried calling the Budget customer service number, I could not get a live person. The automated system told me that my reservation in St Croix, USVI, was outside of the US, then transferred me to a number that was not answered. When I was finally waited on, the agent told me there were more 7 passenger vehicles, which I had reserved, and was given a 5 passenger vehicle for the same price.
6.0 GoodJun 8 2021
Car was relatively new.There's a scam being run out of the St. Croix Budget car rental office. It is a shakedown f customers by the workers. When you return the car...if there's any sand in the vehicle you will be charged a clean fee. My car had minimal sand because I carefully clean any visible sand. Still the worker pointed out the few grains of sand and told be there would be a special cleaning fee...BUT he said that he thought I was a cool guy. He said he could tell just looking at me how cool I was...so he said If I slipped him $15 or $20...he could clean up the sand and waive the Budget fee. In other words...pay him the cleaning fee and instead of paying Budget. Total scam.
Rated no. 2
Avis
7.7 Good (18 reviews)
1 location in Christiansted Henry Rohlsen Airport
Avis
Locations in Christiansted Henry Rohlsen Airport
  • 7.8
  • 8.3
  • 7.8
  • 7
  • 7.5
Recent reviews
10.0 ExcellentJan 31 2020
What a great little car, Kia Rio that they rented me for 66 days. Easy to drive,(even while driving on left), The Back-up Camera was a great feature, easy to park and plenty of room in back seat & trunk.Honestly, my whole experience with this rental was positive, just what one looks for in a rental car.+++++
4.0 OkayFeb 24 2019
The staff at the counter was horrible. My reservation confirmed a 10am pick for 1 day. I was finally able to speak with Diane bout 11am or shortly after she mentioned that my reservation was canceled as a no show and I might not receive the type of vehicle I reserved bc they don’t have any cars.I ended up getting a car after much scrutiny. My rental was checked out at 12:13 and bc I had to wait to show her my receipt that gas was purchased it increase the time of return to 2:13. Diane charged be an entire day.
8.8 ExcellentFeb 23 2019
drop off could be better. not well organized
5.6 OkayApr 25 2018
Great people, substandard carThe people were awesome. Friendly & helpful.The car rattled, and not just because of the pothole. Something was loose under the car. Rust, dings, both major and minor. Missing body parts (Passenger side mirror back piece missing) Little embarrassed to drive it.
4.0 OkayApr 3 2018
I paid for additional insurance on the car. When I got to the counter they already gave my car away and I had to wait for more than 20 minutes for them to come up with another car. I got in the car started to drive the check air pressure light came on. I got out of the car and checked tires, they seemed fine as far as air pressure. The next day before driving I inspected the tires they seemed full. A hour later I got a flat. Avis didn't want to come change tire, I guess it was't covered in the insurance. I took the car back to the airport they gave me a new tire. They wanted to know where the hub cap was? I had no idea it may have flown off car when I got a flat tire.
8.0 ExcellentFeb 25 2018
Good serviceHad a flat and they quickly plugged it and got us on our wayRental car return confusing at STX. Not well marked
4.8 OkayJan 14 2018
Good for the island.We liked that the car got us around the island. The AC was very good and it road well even though the island roads were still a mess from the hurricane.We had to wait 90 min just to get a car at the airport even though we had a reservation. The car also had a foul smell of feet or B.O.
10.0 ExcellentApr 5 2017
St Croix tripVery efficient -when you return car Avis drives you to airport check in with your luggage in carNo issues - great service!
8.0 ExcellentFeb 5 2017
The quick ride to the airport. Reserving without having to pay up front.Having to check-in & check-out standing in the heat.
10.0 ExcellentJan 22 2017
Great car and serviceAvis did not have the small car we requested, so they kindly gave us a slightly larger car. The car was clean, worked great, and we had no problem or issue whatsoever. The Avis staff is very friendly and kind.If you refill the gas, you are supposed to present a receipt from the gas station, or else pay a penalty of $15, which, as it turns out, would have been more than the fuel cost. However, Avis kindly never charged us the penalty.
Rated no. 3
Hertz
7.6 Good (7 reviews)
1 location in Christiansted Henry Rohlsen Airport
Hertz
Locations in Christiansted Henry Rohlsen Airport
  • 8
  • 7.4
  • 7.4
  • 8.2
  • 7.1
Recent reviews
8.0 ExcellentNov 26 2021
Pickup/drop off is super easy, quick, and right at the airport. We know this because we had to return one rental car half way through the trip due to the electrical system going haywire. We were experts by the time we returned the second car, which was having transmission problems. Not sure if it’s a Hertz thing or a STX thing, but the cars are seriously abused.
9.2 ExcellentMar 31 2018
1st time Jeep rentallt is the vehicle to drive on and off these roads of st. Croix. Easily was able to manuver the hillside drive.Car interior got a bit hot when driven for long periods of time. I had to turn on the AC a few times.
2.0 MediocreSep 29 2016
never rented the vehicle due to unreported high deposit fee
4.4 OkaySep 26 2016
We traveled to St. Croix to finalize the location for a medical school and they would not take a debit card (MC). Was not informed of this OR about deposits. Very bad situation. Seeking legal help false advertising.
Rated no. 4
Ace
6 Good (9 reviews)
1 location in Christiansted Henry Rohlsen Airport
Ace
Locations in Christiansted Henry Rohlsen Airport
  • 5.9
  • 6.4
  • 6
  • 6.2
  • 6.2
Recent reviews
8.0 ExcellentMar 18 2022
they are very good.
2.0 MediocreMar 13 2022
Zero cars. They canceled my reservation!
10.0 ExcellentJun 23 2021
Not an airport location; however seamless rental car experience. The car was new and reliable and priced reasonably well. Thumbs up!
2.0 MediocreJun 7 2021
Nothing.Everything. There was no pickup from the airport. Had to pay $25 in transport fees to get to the rental location. Upon renting the vehicle it had not been cleaned. There where roaches in the vehicle. Tried contacting them for a replacement vehicle to no avail. Was definitely not worth the money. Will be renting from another reputable agency going forward.
2.0 MediocreFeb 17 2020
Reserved a month before. Confirmed via phone twice in the week before. Upon arrival I was told ‘ we don’t have any cars’. Not sorry, not we might have one tomorrow, no attempt to help in any way. The manager was in the back room and refused to speak with me. The woman at the counter, Laura, refused to help in any way. Worst customer experience I have ever had. DO NOT RENT from these people.
10.0 ExcellentNov 15 2019
Great ServiceKeep up the good work
JohnHope Automotive
1 location in Christiansted Henry Rohlsen Airport
JohnHope Automotive
Locations in Christiansted Henry Rohlsen Airport
Recent reviews
Sunnycars
1 location in Christiansted Henry Rohlsen Airport
Sunnycars
Locations in Christiansted Henry Rohlsen Airport
Recent reviews
SURPRICE CAR RENTAL
1 location in Christiansted Henry Rohlsen Airport
SURPRICE CAR RENTAL
Locations in Christiansted Henry Rohlsen Airport
Recent reviews
67 travellers who hired a car in Christiansted Henry Rohlsen Airport gave the car agency they used an average rating of 7,1

Car rental locations at Christiansted Henry Rohlsen Airport

Good to know

Most popular car type

Mini

Top tips for hiring a car at Christiansted Henry Rohlsen Airport

  • Picking up a car rental at Christiansted Henry Rohlsen Airport (STX) is quick and easy since the car rental counters are conveniently located within the terminal. You will catch your car rental provider’s shuttle right outside the terminal building to the pick-up center. Once you get to the pick-up spot, inspect your car rental before driving off. You should check for damages and confirm whether essential car parts, including wipers, door handles, locks, seatbelts, and lights, are functional. If the car damages are extensive or some features don’t work correctly, ask for another car.
  • To rent a car at STX, you will have to present a government-issued valid driver’s license. Also, foreign renters can use a valid driver’s license from their home country and a passport. If your driver’s license is written in the non-Roman alphabet, you will need to accompany it with an International Driver’s Permit. You must be at least 21 years to rent a car at STX, but additional charges and requirements will apply for renters under 25.
  • Car rental providers at STX offer a wide selection of car types, ranging from small minis to full-size rental vans. You will always find a car that fits your transportation and pocket needs and preferences right within the airport. If you need to taste your off-road driving skills, you can get an SUV or 4WD at the airport. For a group seeking to enjoy a road trip on the Heritage Trail, rental vans are readily available. Solo travelers at the airport can cruise through the island with an economy or intermediate car rental. Moreover, if you seek luxury and style, there is a collection of exotic rental cars at the airport.
  • If you are operating on a budget, you can still find affordable deals at STX. Ensure you compare all prices to find the best available deal. Also, it would help if you looked into available discounts, including credit card discounts and online booking discounts, to save some money. Joining loyalty programs will offer you bonuses that will help you minimize costs as well. Finally, when you arrive at the pick-up location, ask the vehicle rental agent to remove any costly extras you will not need for your journey.
  • Book your car hire at Christiansted Henry Rohlsen Airport at least 1 week before your trip in order to get a below-average price

FAQs about hiring a car at Christiansted Henry Rohlsen Airport