Book Hertz hire cars in Saint Thomas Island

Reviews for Hertz in Saint Thomas Island

Recent reviews

Traveller rating

Excellent

2

Good

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Okay

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Mediocre

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pick up the carnever rent

car availablecustomer service

car was cleangreat experience

rented a carlocation was closed

friendly staffwrong location

pick up and drop

2.0

AWFUL EXPERIENCECons:When I arrived there were no cars available, which was not the first time this has happened but I understand because it's the island. What bothered me was that I had prepaid and I had to call Hertz three times to verify my refund, which I think should have been done automatically. They gave me the wrong ID number and screwed up my refund initially so that was a good hour on the phone with them. Eventually they found the right one, but I'm still waiting 7-10 days for the refund to be back on my card. I will never use Hertz again.Reviewed Jun 29 2017

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10.0

Cons:Car was new, service was great, price was highReviewed Apr 24 2021

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10.0

Pros:Price cheaper on Kayak than other websites. In and out quickly. Professional staff.Cons:Didn't acknowledge insurance purchased on Kayak as being recognized/accepted by Hertz. Attempts to get you to prepay for has fill up are a big ripoff.Reviewed Aug 14 2017

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5.6

frustrating!Pros:I liked the price and the location of the pick up. I also liked the upgrade to a jeep, which we needed.Cons:When we got to our location they told us that there were no more cars and didn't know when they were going to. I waited around to try to ask other agencies. They also did not. While I was waiting, they happen to come up with one. If I would have left, I don't think I would have received one until at least the next day. Also, since I was using a debit card, they needed another picture id. If I had not had my passport, I would not have gotten that car... period!Reviewed Aug 13 2017

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4.8

I expected better from HertzPros:low priceCons:There was an additional charge of 3.95 for some tax that wasn't explained well. The rental car had damage on every body panel and a broken headlight. Most of the ac vent adjusters were broken/ missing from the car. I rented a sport-compact then paid for the mid-size upgrade and when I arrived on a Tuesday in the slow season there were no cars available in that class. They "upgraded" me to a Hyundai that she explained was a full size however the manufacturer forgot to put a full-size engine in it and it struggled on some of the steeper hills around St. Thomas. They really push the upgrades fuel and insurance. They had two sales persons tag team me so I had to refuse all the extra $$ upgrades twice.Reviewed Aug 17 2017

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6.0

Pros:We arrived early and was able to get into our car quicker.Cons:extra added on costs that we were hit up with during check in. Thought prepaid amount covered it all??Reviewed Apr 30 2017

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7.2

Decent RentalPros:Pick up and drop off were east enough and got me along on my way swiftly.Cons:Wasn't happy with the value, given the size of the vehicle versus the price paid. Most cars on the island are small, but a mid size sedan would have been better.Reviewed Aug 19 2017

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8.0

Pros:Staff was friendly and helpful.Cons:We had to wait at least 30 minutes for our car.Reviewed Aug 14 2017

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4.4

Cons:The car was full of cockroachReviewed Apr 10 2017

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8.8

Good car, a bit expensivePros:Perfect car for STT. A fair amount of wear and tear. Expensive for what it is, though.Cons:Should have been $150 cheaper over the 10 day period.Reviewed Aug 6 2017

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4.4

Bad rentalPros:gas mileageCons:the way i was treated at pick up the poor condition of car it over heated on two occasions it was an overall bad experience i wont let it happen again.Reviewed May 28 2017

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8.0

Pros:Up grade to jeepCons:3rd in line took over an hour to get carReviewed May 4 2017

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• What is the most popular car hire from Hertz in Saint Thomas Island?

  Economy (Jeep Wrangler or similar) is the most frequently booked car hire type from Hertz in Saint Thomas Island.

• How many car hire locations does Hertz have in Saint Thomas Island?

  Hertz has 2 car hire locations in Saint Thomas Island. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Cyril E King airport (STT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Cyril E King airport (STT)?

  Yes