R17 273 Find Cheap Flights to Saint Thomas Island – Compare and Save

Having a long layover, I was very appreciative of the ability to stand by for an earlier flight. Other airlines like Delta have refused this to me in the past, just to be mean (because my ticket class wasn't high enough). United went out of their way to help me get to my destination early, which I really appreciated given that it was the third leg of a 24+ hour journey for me.

Crew was dismissive. Snacks and refills not offered. Poor business class experience. Bed not comfortable compared to Emirates or BA.

We were Polaris passengers and found the service poor. The food was ok but the flight attendants were not attentive and rushed the service.

Food was very very bad! Same flight from US was amazing with great food but the food prepared for the flight from Cape Town to New York was not eatable. The crew also did not smile once. They all looked like it was a shift they had not signed up for but were forced to take. :(

On time - really well operated flight. Friendly staff. Super impressed with United on this round trip.

My luggage didn't make my transfer in Newark. It took 4 days to receive it even though I tried to pick it up at the airpory

Flight was delayed, which put a great stress on us, about potentially disrupting our two subsequent overseas flights. Had to run through the airport, but we made it. Comfort of the seat was non-existent.

Less packaged foods in between meals Appreciated fruits cheese platters ice cream

Flight was canceled and United offered zero assistance. Left many of us in an unsafe situation

The flight itself was fine and the pilots were great. The crew was awful - the purser WOULD NOT SHUT UP, they ran out of food, I would not serve the “beef” dinner option to my dog. The boarding process was a clusterfuck-no announcements were made about boarding groups, and when we did get on the plane, attendants were blocking the aisles taking orders for the premier lounge and not letting the poors get to their seats