R19 843 Find Cheap Flights to Saint Thomas Island

Gate agent did not hold flight for connection, provided no assistance to get new flight

Breakfast was not loaded at SFO due to catering company change. Seems like a major airline at a major hub would have thought of something else or warned passengers to pick up food before boarding a 3 hour flight.

Not really their fault, but a 4.5 hour delay is pretty brutal

While the staff was pleasant and helpful, the following observations are for your awareness. There was some delay on the tarmac on take off and landing. The paid lunch/food offerings were limited. Entertainment was only available on WiFi at a cost.

get E+, a must for 5 hours flight if you are tall

Food and flight attendents with positive dispositions and friendly behavior, more professional attitudes

We were Polaris passengers and found the service poor. The food was ok but the flight attendants were not attentive and rushed the service.

Delays took 2hours and thirty minutes making me miss my connecting flight and make me sit in the Chicago airport for 9 hours

I don’t understand the purpose of the orange “priority” tag on my bag. This tagged, my bag is last or near to the last bag to come down the carousel at IAH.

The crew were very nice. The Chocolate is good and v there’s no entertainment. Thanks