Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Saint Thomas Island
Most visitors from Johannesburg will not be allowed to enter Saint Thomas Island. American citizens, Legal permanent residents, certain family members of U.S. citizens or lawful permanent residents including spouses, children (under the age of 21), parents (provided that his or her U.S. citizen or lawful permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the U.S. citizen or lawful permanent resident are unmarried and under the age of 21) and students with F or M visas are exempted from this restriction.
Read more about travel restrictions for Saint Thomas Island
Visitors from Johannesburg are not required to quarantine after entering Saint Thomas Island.
Visitors from Johannesburg must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Saint Thomas Island.
Travel Authorization Form
All travelers, including travelers in transit and children, are required to complete the online Travel Screening Portal a maximum of 5 days before departure to USVI and present a paper copy or digital version on arrival.
Travel Attestation Form
International travelers are required to complete a travel attestation form before departing to the USVI. This form will be provided by the airline at check-in.
Masks: Required on public transportation.
Flying between Saint Thomas Island and Johannesburg will take minimum 22h 16m and will require at least one stop.
On your way to Saint Thomas Island, you’ll fly out from Johannesburg OR Tambo. You’ll be landing at Saint Thomas Island Cyril E King.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Johannesburg to Saint Thomas Island.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Saint Thomas Island from Johannesburg is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Saint Thomas Island with an airline and back to Johannesburg with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Saint Thomas Island from Johannesburg up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Pros: "Everything great!"
Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."
Pros: "Crew was great. They made up for mistakes in a positive and amenable way."
Cons: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Pros: "There are very friendly"
Cons: "Just continue the better services"
Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"
Pros: "Crew is amazing"
Cons: "The Entertainment screen wasn’t working"
Pros: "Great crew and food. Nice economy class."
Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Cons: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Cons: "Did not make this flight."
Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Pros: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Cons: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Pros: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."
Pros: "Fantastic service, very friendly staff who are always happy to help"
Cons: "Should have internet free of charge in flight"
Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Pros: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Pros: "Qatar is a reliable airline."
Cons: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Pros: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Pros: "great crew and food."
Cons: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Cons: "Seats and legroom too small"
Pros: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"
Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Pros: "Good in-flight service"
Cons: "Cramped seats"
Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Cons: "1. rude staff - i stood in Jburg at the counter for 13 minutes (i checked my clock) while 8 staff ladies spoke among themselves in a myriad of languages. FINALLY one lady asked if i had been helped! I said no and she was clearly less than thrilled to be the one to help with my question. i literally just wanted to ask if my seat assignment was a window, middle or aisle, but it was like i was the bane of her existence and i interrupted their social hour. On my outbound flight (ORD to DOH) I also watched three staff members be beyond rude to guest after guest at the check in counter regarding baggage when they came forward to "re check-in" which was a new requirement for most people. There was a lot of general confusion on behalf of the consumers and the staff was NOT the least bit patient or helpful in explaining what they needed from us or why this flight had different procedures than normal. I still don't know why they were so fussy about baggage and made everyone re check in at the gate in fact. And they didnt do it to my baggage so i have no idea why they were so rude to some and completely left others alone. (didn't seem to have to do with size, carrying of electronics, i don't know?) 2. the physical flight - you changed my original flight time to something that was REALLY close for my connection from DOH to CDG, so you instead bumped me to a later flight without consulting me. it would have caused me to miss a connection flight I booked separately through EasyJet from Pairs to my home airport BIQ. I had to figure that out on my own. RUSH through Doha to make my 35 min connection and barely was allowed to board my onward Paris flight by the Qatar gate staff which was only cutting it close as a result of YOUR changes! Yet i was treated like i was somehow "late" and wouldn't be able to board ??? Again incredibly rude staff. Subsequently you lost my luggage because the connection was too tight. i landed on Friday and it didn't catch up to me until Tuesday. Not one person has said sorry or offered any restitution. And this is honestly what upsets me the most. I doubt anyone even reads this. pathetic. I work for a travel club and since Monday (so in 4 days) I have actively reached out to 4 clients to cancel and re-booked their Qatar airways flight to another carrier to get them to Johannesburg. They will be doing the same safari experience I did, but I will NOT recommend and book my clients on Qatar after my experience."
Pros: "The crew were all lovely + meals were excellent."
Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "landed safely"
Cons: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "Excellent Cabin Crews, Flights on time"
Cons: "Food is mediocre at best, comfort on 787 is terrible."
Cons: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Pros: "Seat space. Stevice. Terminal."
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Cons: "everything were so bad and the service was awful ,"
Cons: "We took off in a terrible storm with lightning striking all around the plane. Very rough, lightning which scared the hell out of both me and my wife."
Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"
"Boarding was a mess"
"The TSA screening is absolutely unnecessary. It is dehumanizing and has been proven to be in-effective!"
Pros: "The crew amd aircraft was wonderful"
Pros: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Cons: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"
Pros: "Very spacious."
Pros: "On Times"
Cons: "Less people on board"
Pros: "Definitely pick comfort plus on this flight if you can. You can walk around a lot more on this flight compared to other flights. Food was really good! Recommend the overnight flights...."
Cons: "More leg room would have been nice..."
Pros: "On schedule"
Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."
Pros: "Great crew."
Cons: "More food choices, but what we had was good."
Cons: "Crew unfriendly."
Pros: "Got to Houston on time"
Cons: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"
Pros: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Cons: "I didn't like that I had to put my bag under when there was plenty of room overhead."
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Pros: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Cons: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."
Pros: "Snacks and drinks and movies on point."
Cons: "No cheese its."
Cons: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."
Pros: "From the pilot...FAs....gate agents....everyone was very pleasant and professional. Plane was clean as well."
Cons: "they did not serve food in my section at all."
Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Pros: "Nice crew, clean plane"
Cons: "Stuck in hot plane for an hour because of plane traffic. Not really deltas fault but c’mon"
Pros: "Excellent crew"
Cons: "I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold."
Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."
Pros: "Didn’t major it on the flight. Sleeping in Atlanta. Not the house I paid for in totrtola."
Cons: "Terrible planning. Didn’t have enough fuel to circle. Took a stupid path. 10 minutes cost me a day."
Pros: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."
Pros: "The food is always good on delta, entertainment is great as well, and the seats are comfy as long as you’re not seating next to someone obnoxious."
Cons: "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes don’t match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced."
Cons: "Not much to read"
Pros: "Comfort Plus seating was good for the long flight, lots of choices for entertainment."
Cons: "Some crew members were rather cold in their manner, either disinterested or grumpy. Electric outlet didn't work. On screen entertainment touch screen was very difficult to use (unresponsive to touch)."
Pros: "Complimentary upgrade"
Cons: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Pros: "The crew was amazingly helpful!"
Cons: "Older plane and seemingly frustrated crew. They had very little patience."
Pros: "I was able to watch TV on my way to my destination."
Cons: "I upgraded for the cabin Round trip and when I flew back from my destination I didn't have the same good experience. I did not have the TV flying back. The plane was too rocky one minute going smooth then out of no where it into high speed. The plane was shaky."
Pros: "We didn’t order food"
Cons: "I was sitting in the last row and the bathroom smell was hard to deal with."
Pros: "Flight was on time. And faster. I really enjoyed it."
Cons: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Pros: "Layout of aircraft."
Cons: "USB port barely accessible. Also, it didn't seem to work."
Cons: "The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude."
Pros: "Friendly crew"
Cons: "Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste."
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Pros: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Cons: "No complaints!"
Pros: "Left on time and got in early"
Pros: "The crew was very friendly and ensured you had everything to your comfort . Great selection on movies . The food and wine selection was divine. Great service"
Pros: "Smooth. Great Staff"
Cons: "No complaints."
Pros: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Cons: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."
Pros: "Excellent service and on-time"
Cons: "Baggage charge"
Pros: "On time, clean plane, friendly service."
Cons: "The plane flew at a low altitude, which felt odd, but I am not a pilot and while I fly a lot commercially, I know that this short hop over open water probably has reasons for not going up to 30,000 feet. The fligh was smooth and the discomfort was based only on my comparison of this flight to longer, trans-Atlantic flights."
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
"My flight was cancelled and I wasn’t even notified!!! Horrible service!"
Cons: "Wasted 24+ hours and a bunch of money. The employees at Dallas did not stop me from boarding an international flight. When landing in London, they immediately turned me around stating, "You can't go on holiday". Cool, thanks. So 12 hours later, im sitting back in Dallas with a whole lot less planned. Thanks DFW! You the best."
Cons: "No masks"
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Pros: "Crew was excellent especially the first class attendant very attentive and always checking on you"
Cons: "The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait"
Pros: "Smooth ride, great crew, free flight entertainment with screen built into each seat."
Pros: "Short flight. Great helpers with my mom!"
Cons: "The flight was delayed due to a missing officer. Because of this, I missed my flight from Chicago to Narita Japan. I had to cancel the hotel in Japan and pay $120 cancellation fee. The customer service changed my flight to go to Dallas/Fort Worth TX then fly to Narita Japan next day. They gave me vouchers for hotel stay and meal ($12) which are absolutely minimal compensation after all this headaches. They were unable to upgrade my seat since they’re full. Now the flight to Narita is 2 hour delay and they have changed the gate at least twice. I’m worried if I can get on the next connecting flight to Sapporo due to this delayed schedule. I feel like this whole trip is ruined because the delayed flight from Philadelphia to Chicago. This has been my worst and the most ridiculous flight experience ever. I don’t think I ever want to fly with American Airlines in the future."
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Cons: "More room I pay for main cabin It feels it was just the regular"
Pros: "Well the flight was cancelled due mechanical issues. Didn't receive any compensation. Hopfully leaving a day later"
Pros: "The crew were nice and accommodating."
Cons: "The seat was not comfortable, my back was hurting from a very short 2hr flight."
Pros: "I liked being able to board early as an active duty service member."
Cons: "I don't really have anything to complain about."
Pros: "Delayed and dropped off in the rain far from terminal still waiting for bags"
Pros: "Good seat though cramped."
Cons: "Cramped. I don't like in flight credit card offers."
Cons: "The legroom on AA's new planes is atrocious."
Pros: "Not a challenging process from beginning to end."
Pros: "Customer service when my flight was delayed twice and then cancelled."
Cons: "I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience."
Cons: "1 hr delay and 40 minute wait for wheelchair."
Pros: "Crew was friendly"
Cons: "Old plane, prezels are boring, it was cold during the flight"
Pros: "Nice seats, good food, good service"
Pros: "Best landing I’ve experienced recently!"
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Pros: "Decent legroom, good movies"
Cons: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Pros: "Quick floght"
Cons: "We sat in the tarmac for 30 minutes and I almost missed my connection"
Pros: "The crew and their understanding about our frustrations with delays"
Cons: "Repeated delays. Not AA’s fault."
Cons: "Our luggage was ruined and our stuff inside in bubble wrap was smashed to bits!"
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Pros: "Nice staff"
Cons: "Checking in was so in-efficient. We had to visit the machine and 3 desks to be able to check-in. The entertainment screens on the planes were so unresponsive that it was a feat of patience to be able to choose anything."
Pros: "Arrived early"
Cons: "When I purchased my tickets, American decided it would be reasonable to separate my husband, our 1 year old daughter, and myself which I was notified of only when I asked the customer service agent over the phone prior to our flight. She explained that she was unable to do anything about it. I then called American during my trip and spoke with another agent who said it was out of her hands as well and to take it up with an agent at the desk at the airport. When I checked in online, I was able to change our seats myself which was nothing that either agent even suggested. The lack of ability of these agents on the phone to help two parents traveling internationally with a toddler was unbelievable. American has terrible customer service."
Pros: "The flight left on time and arrived early.T"
Cons: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."
Cons: "Flight was delayed from NY , didn't make it for connecting flight."
Pros: "Everything about the crew and the in-flight amenities was comfortable and well-planned. The flight attendants were friendly and responsive and the plane was clean and comfortable. I felt that there was enough legroom even in economy."
Cons: "The entertainment system lost power in my section about 30 minutes into a ten hour flight, and while some of that time was spent sleeping I wasn't even able to turn on the reading light. I know the flight attendants tried several times to restart the system and I appreciate that, but there were several dark lonely hours spent waiting for dawn."
Pros: "The crew was fantastic. Enjoyed the Free movie options."
Pros: "Was able to store my carry on and arrived early"
Pros: "Personal service and care by the ticketing to seat our family together"
Cons: "Because our first flight was delayed so much, we missed our connecting flight and our rebooked connecting flight (made while on the phone while waiting for several hours on the tarmac) and didn't make it to our final destination until the morning of 6/23 (first flight was 6/21 and was supposed to arrive morning of 6/22). Spent the night in JFK."
Pros: "Flight got cancelled"
Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."
Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."
Pros: "On time, smooth check in, great customer service at the gate and on board."
Cons: "Snacks should improve"
Pros: "I flew Tokyo to Vegas and the entertainment was great."
Cons: "They cancelled my flight vis lax and put me on a flight vis Dallas. That added about 7 hours to my journey. Then they sit on the tarmac for 50 minutes doing nothing on both of the two flights."
Pros: "I sat next to a friend I haven't seen in almost a year"
Cons: "We didn't have hot beverage service due to turbslsnce and the attendant never came back to offer my 84 year old mother another choice"
Pros: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"
Pros: "Entertainment us on point!"
Cons: "Boarding sucked, 90 mins delayed and made us check in bag. The snacks are TERRIBLE - no thank you."
Cons: "Read my review of my denver to dallas amd youll understand.."
Pros: "The professionalism of the crew."
Cons: "The flight left late and they did not explain why their was a delay. The landing was not smooth. It was a rough landing."
Cons: "The flight was delayed so I missed my connection, spending 6 hours in the Houston airport"
Pros: "Crew was friendly and the seats were roomier than I expected."
Pros: "I finally got home! What was supposed to be a 4-5 hour flight took over 12 hours."
Cons: "United Airlines sucks. If you can avoid United Airlines you should. They might seem like a better price but what they don’t tell you is they are going to burn your time and waste your money. They are not accountability for delays or non - delivery of service. Their customer service mantra"
Cons: "Excellent flight but United lost my bag"
Cons: "too long time before I was transportet with a wheelchair out to the flight. no food even not a biscuit."
Pros: "Flew United out of Sioux Falls. Check in took forever. United employees were miserable. Did get some help from a very nice TSA woman. TSA check in was a nightmare. Almost missed flight. Complete chaos. The sat on runway for 40 minutes waging for luggage to be loaded. Almost missed connecting flight. Just plane horrible. Very helpful stewardess however."
Cons: "Flight scheduled to depart 5:38 pm.....actually departed 9:30 pm. I was traveling with 2 grandchildren ages 6 & 11. We arrived in Orlando at 3:00 am when the original schedule was 11:16pm"
Pros: "Flight landed on time"
Cons: "Entertainment system was down. This created chaos for some families sitting nearby. The crew told us to complete a survey about the difficulties in order to chose a small token for compensation. When completing the survey, an automatic message popped up that stated that there were no problems on the flight."
Cons: "The disconnect between ticketing and boarding passes between the 2 airlines. We didn't have TSA PRECHK on the boarding passes United gave us in Portland and getting through security was long and tedious."
Cons: "Checked baggage fees!!"
Cons: "Small seats on aircraft."
Cons: "Entertainment system broken. Plane was old and dirty. Super crowded. Staff was unhelpful and rude at checkin and messed up my reservation."
Cons: "Pilot need to improve on communication skill, use better judgement when storm or other situations arise don't boarded the plane and let customers. Wait for 2hrs then turn back to the gate, I don't know what are the protocol, but letting cust. waiting in the plane on the tarmac for 2hrs that's unacceptable. Thank you"
Pros: "Smooth flight, friendly crew"
Cons: "I didn’t like the fact that you had to pay for in flight entertainment. Too many offer it complimentary so this is a negative for me."
Pros: "Free food and drinks"
Cons: "Need to pay for everything... internet, tv, and snack. Long flight when you cant fork out more money for what was free with canadian airline"
Cons: "Flight was delayed, missed my connection"
Pros: "That I didn't have to walk to Fargo. I wasn't dragged off a plane."
Cons: "3 flights to Fargo were cancelled. I was told I would not get to Fargo until 32 hours after my original time I was suppose to land in Fargo. After spending a fair amount of time on the phone with customer service I was able to get me on a Flight to Minneapolis that did not arrive till 1:30am then had to take a rental car to drive 3.5 hours to make it to my destination. I was not compensated for any of this. My return flight from Fargo to St. Louis was also Delayed. Both from Fargo and from Chicago. I have never experienced such poor scheduling from an airline or as many delays or cancelled flights in just a few day period."
Cons: "San Francisco to Ontario Delay for 10 min Then another dealy for 30 min After we board we had to waite inside the air craft for Cataring company to delever food for first classe"
Pros: "The price"
Cons: "The leg room & the service"
Pros: "I managed not to use toilet."
Cons: "An epic storm (April 27-May 4) caused my bicycle tour across MO to flood out during our trip. Rescheduling my flight back to CA cost &230..same price as RT. Gouging people leaving a massive flood! The governor of MO declared a State of Emergency yet my trip cancellation insurance didn't cover what was clearly beyond my control. I'm left with some hard feelings."
Cons: "Headphone jack was also broken on this flight , and my seat also did not go back"
Cons: "Was told at check in that my flight was delayed and would not make my destination today. When I asked if there was another flight I could get on, they told me the upgrade would be over $1000, and that it wasn't their problem. Rudest customer service I think I have ever dealt with! I won't ever fly united again!"
Pros: "Staff was good and friendly, flight itself was good even the landing was smooth"
Cons: "Sharing my economy plus seat with the guy next to me. Need wall dividers between the seats. Hate being squashed"
Pros: "Flight crew in Dulles were very helpful in arranging for my daughter and I to sit together. Really appreciated their help."
Pros: "Headrests had pull out sides for head. In flight movies what a great selection."
Cons: "Seats were small, very little leg room also,"
Pros: "5.5 hour flight and no movies to watch. Had to pay $8 if you wanted to watch anything. Whyyyyyy??? I couldn't even watch the flight path without them wanting me to swipe my credit card."
Pros: "First time flying united. It was a little rough landing back in Memphis though. I'm not sure what that was all about."
Cons: "My flight was delayed by a hour and a half. They originally advised us that the delay was due to cleaning the inside of the airplane for the next passengers then they said they were fueling the plane then finally admitted there were maintenance issues with the plane. The delay cause most people to miss there connecting flights and have to stay the night since it being late evening. Inconvenience to customer"
Pros: "Crew was polite."
Cons: "We left two hours late. Outlets didn't work. Baggage took 45 minutes."
Pros: "Was fine"
Cons: "That my flight to Seattle was delayed 4 hours, and that my return flight was delayed 1.5 hours as well."
Cons: "Rude staff,"
Pros: "Fast clean boarding and unboarding."
Cons: "Missed the fact that I selected a red eye flight with a three an a half layover"
Pros: "On time!"
Pros: "Two meals, great staff, eventless flight"
Cons: "2+ Hour delay due to airplane issues limited space under isle seats for carry on bags"
Cons: "Delayed flight so they transferred us to American which turned out to be delayed and we missed our connection in LA and had to stay the night. They could not find us on the computer system because of the transfer. We took the train home at our own expense. Not happy with costumer service. There was a lack of efficiency and care. We were in the air for 4.5 hours but spent two whole days traveling. No thank you united and American!"
Cons: "The side that I had was very hot and it took a while before it cooled down after flight attendant was notified from everyone on that side"
Pros: "not a damn thing"
Cons: "Weather delays are a typical part of travel. What's not typical are 5+ hour delays and sitting on the tarmac and watching your connection take off without you. First Class seats morphed into Economy center seats the next day, with nary a hotel room in sight. Thanks for nothing."
Pros: "The Precheck & the on board staff service."
Cons: "The headphones were a bit uncomfortable. Could improve quality!! For long flights entertainment is essential. Thank you."
Cons: "Lack of room in seats and no legroom."
Pros: "Only outstanding thing about the flight was the agent, Annie C. who checked us in at Logan. She was pleasant, polite, friendly and so helpful. If only the other personnel at United were like her."
Pros: "Decent leg room, newer looking air plane"
Cons: "Surly crew didn't allow me to board as an elite member."
Cons: "Again, spicy snack. Long flight, you had to have the latest app on your phone or pad to watch a movie, flight from Houston to Boise had movie/tv monitors. Loading 4th group to the back of the plane makes it tough."
Cons: "Play delayed 90 mins adding to my already delayed journey!!"
Pros: "United airlines seems no better or worse than most major airlines today."
Cons: "I am fed up with the herding mentality by most airlines. Since when did purchasing an economy seat mean you are not entitled to at least a modicum of comfort on a flight. The legroom provided now is no where near enough for any normal size human. Additionally it's still annoying to pay $25.00 for a single checked bag. I tried United after many years but will be returning to Southwest Airlines - in the long run it's less expensive. I realize nothing will change based on my opinion, regardless, it is more comfortable and dignified to take a Greyhound bus than to fly a major airline these days."
Pros: "I liked the boarding process. The staff were nice people too."
Cons: "The plane made a horribly alarming screeching sound before takeoff. WiFi was out. The snacks tasted like stale trail mix from a Fresno gas station."
Pros: "Easy boarding and flight was on-time as usual."
Cons: "Very small seats (I'm 6' 200lbs) and felt very cramped."
Airlines flying from Johannesburg to Saint Thomas Island have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Johannesburg to Saint Thomas Island
Masks required on board, masks provided on flights from Johannesburg to Saint Thomas Island
Social distancing seating
Middle seats unavailable to book on flights from Johannesburg to Saint Thomas Island
Testing for antibodies, testing for symptoms for flights from Johannesburg to Saint Thomas Island
Waiving of change fees. Search flexible flights from Johannesburg to Saint Thomas Island