High season | April |
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As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
I had first class service from them. A little late taking off, but no major problem
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
Not impressed. Only allowed one carry on on such a long flight.
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
Online check-in doesn't work. That's why I couldn't give it full Star.
The crew was fantastic and the over flight was perfect as well.
They shld provide food. Between food they are giving 10 hours gap which is toooo much
The crew was courteous and efficient. There was no entertainment or liquor service on this short international flight.
Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.
United cancelled the flight after a 2 hour delay. The only choice was a 24 hour delay which was then 3 hours delayed.
Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.
As a group, we pretty much had the plane to ourselves which was a very nice surprise! The staff was professional, personable and efficient! The seating was roomy and comfortable!
Food was very very bad! Same flight from US was amazing with great food but the food prepared for the flight from Cape Town to New York was not eatable. The crew also did not smile once. They all looked like it was a shift they had not signed up for but were forced to take. :(
Flighty delayed on boarding - then group 1 had to check their carry on bags but groups 3 and beyond could carry bags on - very inconvenient for weekend business trip with no checked baggage. Then delayed on the runway - before take off. No communication from pilot on why or how long. Wifi/Entertainment didn't work for 4+ flight. Upon arrival, attendants announced wrong carousel for baggage claim - everyone was waiting at the wrong place for their checked bags. This was a mess united!
On time take off…US cabins look tired and need of refresh!
We ended up with seats in the very back. So they did not recline. Have no idea why, we reserved and checked in very early. The isles were very narrow and the seats had very little leg room. But they did give us water, and a snack.
the plane was old. the wifi didn’t work. the entertainment was boring and dated. the charging ports were impossible to find. i was mostly ignored by flight attendants that had no problem speaking to the man beside me. i got two drinks the entire time i was on the plane.
Flight was delayed by 3 hours. The pilot made up 1 hour during the flight, but that made the wait at the airport 5 hours once you factor getting there 2 hours early.
Good movies, iffy pay WiFi, food ok- on time though and that was great!
Very aggressive and unhelpful ground crew. Wanted to check my hand luggage for 3 flights. I had lots of delicate items and computer equipment. So the silly lady wanted to rebook 3 international flights because of a carry on. What nonsense. The baggage handler suggested I put it under my seat - so I did. And this was during the rebooking chaos of the Microsoft crash. She was the most arrogant annoying and aggressive ground staff member I’ve met in 20yrs. (AA flight out of Houston).
It was overall a great experience. No TV’s, but you can connect to your Wi-Fi from your portable device. We had extra legroom because we were sitting in be back and the flight attendant moved us to the front with extra legroom. It was only an hour flight, so in all it was great.
Delayed by over 4 hrs, missed all international connections. Horrible customer service.
What an idiot at the boarding gate. Even flying First she was mean and unpleasant.
Everything was great except for the wifi was junk. Crew was super friendly and helpful
The experience was great and much better than the flight going out. of course I was in first class but the service was excellent
Overall it was good. The plane was small and the flight attendants on the Clt to gso route were not that friendly
Flight delayed 3 times due to maintenance (on exact same plane that had just brought us from Boston to Miami). Eventually changed to a different plane and gate.
El equipo de asistencia en la llegada a USA, muy malo, abusivos no tienen educación, más los que lo reciben al pasajero a su llegada.
2.5h delay due to unruly passenger in first class. Had to be removed from the flight. No food unless pre ordered. Didn't know we would need it because of delay.