Book Thrifty hire cars in Philadelphia

Philadelphia, PA, United States
Sep 30 — Oct 7
Philadelphia, PA, United States
Thu 30/9
Noon
Thu 7/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Philadelphia

Overall rating6.0 GoodBased on 143 reviews
Cleanliness
6.8
Comfort
6.6
Overall
5.8
Pick-up/Drop-off
5.5
Value for money
5.8

Recent reviews

Traveller rating
18
8
12
17
0
Find reviews that mention:
10.0
Pros:I had a great experience. My representative was attentive, detail-oriented, possessed a positive and friendly attitude. Carol made my experience at Thrifty/Dollarz an enjoyable one. I was in and out....just how like it and I would definitely use Thrifty/Dollar rental again.Reviewed Feb 1 2021
review frommomondo-kyk-wl
6.0
Pros:I was able to get checked in and out very quickly.Cons:The service rep seemed to be agitated and irritated. It was apparent he was in a bad mood and the energy carried over into my experience. I noticed there was a small crack on the right of the car the following morning. I would have preferred there to be a check out area where the customer can review the car prior to taking off the lot. I dropped the ball because I neglected to do my due diligence prior to leaving the lot, but if there was a dedicated area where this can be done that could save time and money.Reviewed Feb 15 2021
review frommomondo-kyk-wl
8.0
reviewPros:ran great. nice ride from Philly to NY. Nice friendly service in Philly.Cons:Car was a little beat up when we got it. Missing a hub cap and scratches on the side.Reviewed Feb 22 2018
review fromkayak
10.0
Pros:Easy. Cheap. Great value.Cons:You get what you pay for - office is not as nice as the other car rental places.Reviewed Nov 16 2020
review fromkayak
2.0
Cons:Take your time, and take care of your customerReviewed Sep 27 2020
review fromkayak
6.4
Cons:The wife had to buy a bottle of Febreze and little air fresheners for the cars vent the car spelled horrible. The smell was old cigarette smell with covid-19 going on I felt the car should smell a lot cleaner it should have been wiped down disinfected and the smell of smoke should not have been there I hope you didn't break any covid-19 rules that would be a shame if someone got sickReviewed Jul 3 2020
review fromkayak
7.2
Quick Work TripPros:Car was clean and met expectations. Staff at the front desk were helpful with working out any issues.Cons:The PHL location is not with the other rental cars, it is off the airport grounds. The shuttle was quick, but still a bit of a hassle. Make sure to check your receipt! They had the wrong daily price when I first picked up the car (which they easily corrected) and then at return there was a $3 fee for what appeared to be mileage even though I had unlimited mileage and they said they didn't charge for that. I was directed inside and talked with the staff and they immediately took the charge off and said they weren't sure what it was for...Reviewed Mar 23 2017
review fromkayak
3.6
Never againPros:Price, however they were comparable to a couple of other companies. The associate I dealt with was also nice to deal with.Cons:The Thrifty rental site was a few miles off-field from the airport, requiring getting on and off of I-95 to get to it. That distance, coupled with the shuttle's poor frequency (they seem to run every 15 minutes) had me waiting both for pickup and at their location and curbside for long periods of time. Before I was initially picked up for rental, I was waiting curbside while every other rental company had several shuttles running before I'd ever seen even one Thrifty shuttle come by. They charged my credit card a hold of $350 that took several days to clear after I'd returned the car. I have excellent credit and a clean driving record but I've never seen any other rental car company hold funds on a credit card. It seemed to be standard practice for them as I noticed other customers enduring the same. Considering how far off-site the location is, you have the option to either deal with it or waste significantly more of your time waiting for a ride back to the airport and choosing another company.Reviewed Mar 25 2016
review fromkayak
3.2
Worst rental service I ever received in the past 3Pros:Not much to be happy with the service other than I guess a speedy return process with no added extras added on the bill.Cons:Originally when I arrived in Philly there was no shuttle service which is necessary as they are offsite. Luckily a friendly Budget Rent-a-car shuttle driver that passed by 3 times saw me still waiting about a hour decided to help me out and get me to the location. Then the location was locked up by that time I got there after waiting over an hour mind you. I was standing in the proper #2 Rental Shuttle area as I had seen many other rental company shuttles stop there and I called the 800 number several times to confirm. The manager was about to leave when he happened to notice me at the front doors and got me the car. He said I must have been in the wrong area and that "he never gets out of there on time." Not the best thing to hear when you are traveling on business and still have another hour drive ahead. I used the rental car sparingly as well despite a strong lemon smell in the car masking what seemed to be vomit. I have been traveling for work all over the US for the past 3-4 years and this is the worst service I received since that time.Reviewed Mar 22 2017
review fromkayak
2.0
Cons:Long line for pick up, no social distancing. Not enough staff to take care of customers and not enough cars. It seemed very disorganized. Some of the staff were not very friendly. Shuttle service back to the airport upon return was even more of a disaster, the driver didn’t even attempt to help as I struggled with my bags. He kept forgetting the airline to drop me off. The car had engine oil change light on from when I picked it up. Was not impressed by any part of the service .Reviewed Oct 14 2020
review fromkayak
8.0
Pros:Very friendly staffCons:Shuttle could've been cleaner (or newer)Reviewed Apr 8 2020
review fromkayak
6.8
Pros:Sharon mat the PHL location was very helpful.Cons:at the PHL airport there is not a "Thrifty" sigh to notify returning customers where the return lot is. This almost caused me to miss a flight. You absolutely need a SIGHReviewed Oct 15 2020
review fromkayak

Where can I find Thrifty hire cars in Philadelphia?

1 Arrivals Road, Thrifty car hires

Address

1 Arrivals Road

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+1 877 283 0898

Address

2951 Market Street

Hours

Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 215 492 2958

Good to know

Most popular location

1 Arrivals Road

Most popular car type

Compact

Top tips for hiring a car from Thrifty in Philadelphia

  • Compact car hires from Thrifty in Philadelphia are around 47% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Philadelphia

  • Compact (Class Compact SUV or similar) is the most frequently booked car hire type from Thrifty in Philadelphia.

  • Thrifty has 2 car hire locations in Philadelphia. Take a look at our Thrifty hire location map to find the best car hires near you.

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