Car hire at Philadelphia Airport
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Cheap car hire at Philadelphia Airport
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Philadelphia Airport car rental reviews and directory
Alamo
8,3
Very Good
413 reviewsBest rated
Cleanliness
8.6
Comfort
8.5
Pick-up/Drop-off
8.3
Value for money
8.2
One location in Philadelphia Airport
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10,0 Wonderful
May 2021
Pros:
Staff was outstanding at dropoffCons:
Nothing. Everything was great6,0 Okay
Apr 2021
Pros:
There was nothing over and above what was reasonably expected of such a transaction.Cons:
I requested to extend the rental period, however, the customer "service" person stated the rate for the days during the extension was twice the rate I had for the initial rental. He could do absolutely zero, nothing, utterly not empowered as a frontline customer facing representative to even attempt to make it feasible for me let alone achieve "customer delight." When ending the call the representative asked if he could do anything else for me, I responded, "No, your competitor is going to." The representative had no response other than to read the script on his screen and say, "Thank you, have a nice day." A bot has more decision making power and understanding. I went to an Alamo competitor, rented for an extended period of time and started a corporate account with that competitor. And that's how easy it is to loose the lifetime value of a customer. You can do better.2,0 Poor
Feb 2021
Pros:
Staff was friendlyCons:
Having a vehicle when arriving Having a vehicle that works Doing oil change instead of having client deal with the light and consistent warning signal Change windshield wiper so i dont have too!!8,0 Very Good
Dec 2020
Pros:
drop off easy, nice staffCons:
very expensive2,0 Poor
Nov 2020
Cons:
Staff was rude when I questioned 50% increase in price versus quote from Kayak.8,8 Very Good
Oct 2020
Pros:
I loved picking out our car and the fast drop off and shuttle.Cons:
Arriving only one person was working to get people to cars, which caused a bottleneck, despite that one person being great!Hertz
6,4
Okay
224 reviewsCleanliness
7.4
Comfort
7.3
Pick-up/Drop-off
5.8
Value for money
6.3
One location in Philadelphia Airport
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4,0 Mediocre
Jan 2022
10,0 Wonderful
Dec 2021
8,0 Very Good
Dec 2021
10,0 Wonderful
Dec 2021
6,0 Okay
Oct 2021
8,0 Very Good
May 2021
Cons:
Hertz should know where their car pickups are located! Pick up was listed as at Philly airport, but location did not answer number and corporate could not tell me with certainty whether or not pick up was at the airport or a shuttle ride away. Pickup is at the airport but all the directional signs say only dropoff.Sixt
6,4
Okay
194 reviewsCleanliness
6.9
Comfort
7.0
Pick-up/Drop-off
6.2
Value for money
6.2
One location in Philadelphia Airport
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10,0 Wonderful
Nov 2022
8,0 Very Good
Oct 2022
2,0 Poor
Aug 2022
8,0 Very Good
Jul 2022
2,0 Poor
Jul 2022
2,0 Poor
Jul 2022
Avis
6,3
Okay
112 reviewsCleanliness
6.8
Comfort
6.9
Pick-up/Drop-off
6.3
Value for money
6.1
One location in Philadelphia Airport
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4,0 Mediocre
Apr 2021
Pros:
Drop-off was easy.Cons:
Pickup was extremely slow. One counter clerk for 20 customers.4,0 Mediocre
Apr 2021
Pros:
Staff at counter was very helpful and friendlyCons:
Pick up at terminal was very very slow compared to other competitors.10,0 Wonderful
Mar 2021
Cons:
Nothing2,0 Poor
Mar 2021
Cons:
They over charged me and after multiple calls to customer service, did not fix the issue.10,0 Wonderful
Dec 2020
Pros:
The agent I met with when picking up the car was helpful, friendly and knowledgeable. She was very nice! Kudos!4,0 Mediocre
Aug 2020
Cons:
Check in took forever lost my wizard check in had to stand in line no ac and only one person working and they wanted to sell every customer anything they could again taking foreverBudget
6,0
Okay
260 reviewsCleanliness
6.7
Comfort
6.8
Pick-up/Drop-off
5.6
Value for money
6.1
One location in Philadelphia Airport
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2,0 Poor
Oct 2022
4,0 Mediocre
Sep 2022
2,0 Poor
Sep 2022
2,0 Poor
Sep 2022
2,0 Poor
May 2021
Cons:
Hourlong wait to pick up the car. Understaffed and slow-moving.4,0 Mediocre
May 2021
Pros:
The shuttle bus was the dirtiest vehicle I have ever has the displeasure to ride in. The pick up staff was not very friendly. The young lady that helped me would not look at me or have a pleasant conversation with me regarding my rental. She told me that my contract had been emailed to me, however I never received it. She did not give me a reason to return to Budget in the future. The drop off staff was very friendly and helpful. Especially the gentlemen that checked in my vehicle on my return.Cons:
The shuttle bus should be retired from your fleet. The young lady could have looked at me and had a conversation with me regarding my rental. Please note, she did her job but it was not a pleasant experience.Payless
5,7
Fair
246 reviewsCleanliness
6.0
Comfort
6.1
Pick-up/Drop-off
5.1
Value for money
5.8
One location in Philadelphia Airport
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6,0 Okay
May 2021
Pros:
Not much. Car was ok. Jeep conpass. But turns off everytime car stops. NO one told me this. Pulling out if lot in traffic. Thought car was stalling and on highway in traffic / was nerve racking - wish someone gave me a heads up warning that car turns offCons:
Pick up was over 30 mins after I called from airport to get to car rental. 1 girl behind counter ( Brianna )was nice / the other was rude8,0 Very Good
Apr 2021
Pros:
Staff was incredibly friendly and easy to get the car at drop off and pick up.Cons:
Pick Up at airport was much less than the other rental car companies. This company was MUCH farther than many of the other rental car companies and should be advertised as on site of the airport. Many of the other companies you can walk from the terminal to the rental company (and they had vans picking up 3-4x as much as this company) but this was at least a 5-10 minute drive.10,0 Wonderful
Apr 2021
Pros:
Susan was fantastic. I am handicapped and she made the whole rental process smooth and easy. She made sure that I was happy with my car.Cons:
I can honestly say everything was great and they had the best weekly rate.10,0 Wonderful
Apr 2021
Pros:
Very convenient service. The counter staff were super friendly. The shuttle driver was professional and mentioned he has a great boss.Cons:
Great price and super convenient.2,0 Poor
Apr 2021
Pros:
There were no staff. There was no shuttle. No one answered the phone. I finally got some central office which sent me to the Budget rent-a car office which said it did not deal with Payless.Cons:
Everything. In the absence of the promised rental car from Payless I had to rent one from Avis. I was lucky to get that and avoid a completely useless trip.2,0 Poor
Apr 2021
Pros:
Never againDollar
5,4
Fair
270 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
5.2
Value for money
5.8
One location in Philadelphia Airport
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1,9 Poor
Jun 2021
10,0 Wonderful
May 2021
Pros:
Carol at the Philadelphia location was very helpful, polite and had great customer service skills.Cons:
Everything was excellent, except the car did not have cruise control, other than that it was great.4,0 Mediocre
May 2021
Pros:
The car itself was greatCons:
Service at the station was terrible. Waited in line almost 1 hour before I got my car - could have driven from my original destination faster than waiting for the car...6,0 Okay
Apr 2021
Cons:
Provided an "upgrade" to a size not wanted reeking of smoke. Asked for/got another vehicle which had multiple scratches told they were scuff marks; I took photos to establish it. Camry was a great car.8,0 Very Good
Apr 2021
Pros:
easy dropoffCons:
I couldn't change my pickup. I was originally coming in Saturday and it changed to Friday. They would not take more money and extend the reservation. I literally had to stay at the airport hotel so that I could pick up the car the next day. Why wouldn't the business take more of my money? I thought that's way businesses are there for.10,0 Wonderful
Apr 2021
Pros:
Friendly staff easy access to vehicleThrifty
5,4
Fair
249 reviewsCleanliness
6.5
Comfort
6.2
Pick-up/Drop-off
5.2
Value for money
5.7
One location in Philadelphia Airport
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1,9 Poor
Jul 2021
1,9 Poor
Jun 2021
8,0 Very Good
May 2021
Pros:
Drop off was great: worker was helpful.Cons:
Wait time when picking up was outrageously long.8,0 Very Good
May 2021
Cons:
1. The check in /pick-up was very slow even though we had a reservation. 2. The dollar amount of the taxes in PHL was ridiculously high. Shouldn't this be included in our priceline price so we'll know how much we are paying?4,0 Mediocre
May 2021
Pros:
Drop off was easyCons:
Got a car with blown speakers and smelling like smoke.2,0 Poor
May 2021
Pros:
Nothing to like about waiting in line for 1 1/2 hrs to pick up car then finding the drop off point is closed with no signage on where to go. Almost missed the flight!!Cons:
Obviously a better pick up and drop off experience for the $600 spent!Enterprise Rent-A-Car
8,1
Very Good
88 reviewsCleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
8.3
Value for money
7.8
One location in Philadelphia Airport
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5,6 Fair
Nov 2020
Pros:
The staff was very good- they were well organized and working hard. There were lots of customers for limited staff. They were efficient and did their jobs well - there was no time for niceties other than polite service. They were inconsistent in enforcing the rule about "only the renter may come in the building". As a result my wife stood in the cold and watched other couples inside who elected not to comply with the stated rules. The car I got was adequate and functioned fine but was quite expensive (modest car- pretty high rate 140/2 days- tiny Hyundai) so it was adequate but not outstanding value. Return process was highly effective with good speed and no glitches. Again-staff is excellent. Overall- competent but modest value and inconsistent adherence to rules.Cons:
Standardize adherence to rules. More staff on busy days. More product selection.2,0 Poor
Oct 2020
Pros:
no, they were not helpful and they were misleading. Apparently they required an airline confirmation as we were paying with a debit card. 3 trips walking to the rental building in the rain the story changed slightly each time as far as what was need. never got the car and will certainly let all know that the Enterprise holding rental companies are incompetant.Cons:
FIre the entire staff at the Philadelphia airport and hire a staff of concerned workers who work hard to keep their job and seek improvement, not the type that is hired and they feel entitled.9,2 Wonderful
Oct 2020
Pros:
Drop off excellent and efficient. Shuttle service was excellent.Cons:
Pickup was slightly slower than expected. 3 companies sharing one rental area delayed the process. Many clients were waiting in line.4,0 Mediocre
Sep 2020
Cons:
Service was terrible, esp at PHL10,0 Wonderful
Jul 2020
Pros:
The Staff was very friendly and accommodating10,0 Wonderful
Mar 2020
Pros:
yesNational
8,3
Very Good
17 reviewsCleanliness
9.3
Comfort
8.6
Pick-up/Drop-off
9.3
Value for money
8.0
One location in Philadelphia Airport
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10,0 Wonderful
Apr 2021
Pros:
Staff very friendly and efficient. Great vehicle.2,0 Poor
Apr 2018
Pros:
The purpose of the rental was to haul a new mattress. It would not fit in the tiny bed. The next size up in pick up truck would have doubled the price. The person working the counter was less than enthusiastic.9,6 Wonderful
May 2017
Pros:
Easy pick up (except we couldn't figure out how to get in the facility at first since the entrance had a sign saying "car return" when we wanted to pick up a car). The people at the pick up at PHL were very polite, helpful, and friendly.10,0 Wonderful
Apr 2017
Pros:
From the first click on-line, to being greeted at the reception desk to sign-in at the National counter to pick up the rental car....just incredible. Everyone on the National team was top notch in their attention to details, and their customer service: stellar, truly. To the attendant who finalized our transaction paperwork, to the team member who escorted us to our rental car...simply amazing. We were struck by National's competence and we vowed to never use any other service except the best: National. A model company that all others should be measured by...exemplary in every aspect.2,0 Poor
Jul 2016
Cons:
My Chrysler 200 had a stain on the driver's seat and the interior smelled. The first car offered was a Nissan that someone had sprayed the gages on the dash with something that had dried and couldn't come off, making them unreadable. The woman at the counter gave me an attitude when she couldn't understand my email address. Never again National Car Rental!2,0 Poor
Feb 2023
E-Z Rent-A-Car
2,8
Poor
17 reviewsCleanliness
2.3
Comfort
3.3
Pick-up/Drop-off
3.0
Value for money
2.6
One location in Philadelphia Airport
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3,6 Poor
Dec 2018
Pros:
I got a rental car on a day when there were almost zero options for rental cars at the airport.Cons:
Waited 2 hours to get the reserved car, car exterior was damaged and severely needed washing, and finding the place was tough. It was the worst car rental experience I have had in 20 years.2,0 Poor
Nov 2018
Pros:
Nothing! We never got a car!Cons:
They don’t pick up where the other rental car companies pick up for a shuttle. But they also never told us this. So we’re waiting in the freezing cold waiting for a shuttle with our infant son for a while until I finally call customer service. They tell me i need to send a text message to a sketchy number to pick us up somewhere else in the airport! Huh?! So we do that and they never come! Seriously! Never come! We went to Alamo instead that night and they were wonderful. Do not trust this company. They are a scam!!!2,0 Poor
Nov 2018
Cons:
We made reservation on 11/10. Landed at Philly at 5:30pm. Bad experience from first unable to find shuttle location. Waste almost 45mins to get to ez rental car office. Then was told no car available. (There are 3 customers there). Told us can give us ride to other car rental office. But the driver just dropped us back to the airport again. By the time we got car at other car rental lamo it was close to 8pm. Waste More than 2 hours to get reserved car from ez car rental at other car rental almo. What a joke. I could drive from Boston to Philly for same time and save $600 and headache. I will never rent a car from EZ.2,0 Poor
Nov 2018
Cons:
My 1st time using Kayak and will be my last. I gave Kayak a chance and it was a mistake. I needed a rent car in Philadelphia and i booked through Kayak. My travel plans got delayed which caused me to arrive in Philly after 8 p.m. I found out that the EZ rental facility closed at 8pm and i wouldn't be there until 10pm. 8pm is not very late and it completely screwed up my rental plans. Because EZ rental wouldn't allow me to get my car after 8pm i attemped to cancel the kayak reservation and they absolutely would not refund my money despite my unfortunate circumstances. So now I have to pay over $200 for a rental i didn't even use. The worst part is i STILL had to pay to get another car rental elsewhere on top of my Kayak rental. I gave Kayak a chance and I am very disappointed that i did. I wouldn't have any bad feelings if kayak would just refund my money for a rental that i wasn't able to use. When i found out my travel plans were going to be delayed I tried to cancel my rental before it started and still kayak wouldnt work with me. I would understand more if i missed the rental completely but i let them know before i was scheduled to even begin my rental.2,8 Poor
Jul 2018
Pros:
The car worked.Cons:
We lost my husbands sister and had to get to De for a funeral, When we arrived there was a line to pick up car. Only one person to take care of the customer. We got taken care of bye a lady. she was doing the best she could being the only one there. we went to the car , looked it over and had no idea how to start the car, we do not have a car that you dont need a key to start. So we had no idea how to start it. we looked it over the car was dirty and I went in to ask for help. As I said she was alone. I asked her if there was anyone to help us she said no just her she would be out in a few minutes. She came out explined you must put your foot on brake to start the car. My husband thought the car ran rough . itdid not feel right we found out that a front tire and a rear tire had only 12 lbs of air in them we put air in them and it was much better. the drop off was bad also . we had a 6 am flight back home she had explained to us we go to a little building and there will be someone to check us back in after hours. when we arrived at 4 am there was no one there so we had to take a ticket to get in and park the car. there as a shuttle coming through at the time so we got on and told him what happened , we ended up giving the keys to him. he assured us he would take care of it. I called later that afternoon and explained what happened and they kinda got nasty about us giving the keys and leaving the car in the wrong spot. she said she would check with the driver. he had returned the key. I received an email all was ell . and it could take up to 21 days to get my deposit back. I will never use this company again. they were ok in the emergency but never again.4,8 Mediocre
Jun 2018
Pros:
The people working there were niceCons:
no air conditioner only a quarter tank of gas when I picked it upRent-A-Wreck
No score available yet
One location in Philadelphia Airport
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2,0 Poor
May 2016
Pros:
Did not rent, because the price change when I got to the rental place.4,8 Mediocre
Feb 2016
Pros:
The gal at check in was very nice.Cons:
Car smelled like cigarettes. A caution air tire pressure light was on at all times, but there was a little not that said to ignore the light. This was a little worrisome.4,0 Mediocre
Feb 2016
Pros:
pricing was one thingCons:
. a little seedy. car was not clean inside or out. the rental signing process a little outdated and in an uncomfortable setting. In the end, the pricing was not that much cheaper than the nationals/brand names. The policy about the rental period is strict. severe penalty for dropping off after 24 hour period...so ridiculous that I uber'ed to a couple places after I returned the car. My flight came in early and I picked up an hour earlier than anticipated but was leaving at my expected time 26 hours later. 2 extra hours was double the cost.10,0 Wonderful
Jan 2016
Pros:
Convenience, not having to fill out paperwork on-site and just being able to jump in the car and go, great price and quality vehicleCons:
Lack of flexibility with return time4,8 Mediocre
Dec 2015
Pros:
Slightly cheaper priceCons:
Had to call to find out that we wanted the Colonial Airport Parking shuttle after we waited for a while hoping for a Rent-A-Wreck shuttle. Car smelled like cigarette smoke and windows were a bit foggy on the inside. The office wasn't marked The guys at the drop off place weren't particularly helpful with my questions.3,2 Poor
Oct 2015
Pros:
Nothing really!Cons:
The dispatcher were rude! The van was in need of maintenance - exampke, wipers were old and cracked. It was a big hassle to get into the lot and find the car. The lot attendant was very rude! As my wife concluded, they have ZERO customer service.One location in Philadelphia Airport
Locations in Philadelphia Airport
1 Scott Way, Philadelphia, Delaware County, Pennsylvania
+1 800 777 5500
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One location in Philadelphia Airport
Locations in Philadelphia Airport
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Locations in Philadelphia Airport
Philadelphia Airport International PHL
+1 800 777 5500
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One location in Philadelphia Airport
Locations in Philadelphia Airport
Wallypark Shuttle To Advantage
+1 800 777 5500
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One location in Philadelphia Airport
Locations in Philadelphia Airport
Philadelphia airport
844-742-5870
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One location in Philadelphia Airport
Locations in Philadelphia Airport
Please Go To Ground Transport Curb, 1 Scott Way, Tinicum Twp
+1 800 777 5500
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One location in Philadelphia Airport
Locations in Philadelphia Airport
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One location in Philadelphia Airport
Locations in Philadelphia Airport
Colonial Airport Parking
+1 215 479 0234
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One location in Philadelphia Airport
Locations in Philadelphia Airport
Colonial Airport Parking
+1 215 479 0234
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One location in Philadelphia Airport
Locations in Philadelphia Airport
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One location in Philadelphia Airport
Locations in Philadelphia Airport
1 Arrivals Rd, 1 Arrivals Rd, Philadelphia, , USA Pennsylvania
+1 914 368 0091
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2097 travellers who hired a car in Philadelphia Airport gave the car agency they used an average rating of 6,2
Car rental locations at Philadelphia Airport
Good to know
Most popular car type | Standard |
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Top tips for hiring a car at Philadelphia Airport
- Getting a car rental at Philadelphia Airport (PHL) offers you a convenient and cost-effective transportation option to maneuver the thriving city. Whether you are looking to enjoy a road trip with buddies, attending business trips, or simply visiting Philly for a holiday, you’ll find a car that meets your needs at the various on-site car rental agencies. With a rental car, you can enjoy the flexibility and freedom to adjust your schedule as you prefer and explore the city directly from the airport without contacting a driver.
- Accessing a car rental at Philadelphia Airport is quite easy. To escape long lines, head directly to the on-site car rental outlet once you disembark. There are several on-site car rental agencies available in a designated location outside the airport terminals. Ensure you compare prices from all major rental car companies at Philadelphia Airport to get a deal that suits your budget. Also, to get a good deal, you should reserve your car rental early. If you are a frequent traveler to Philadelphia Airport, you can consider joining a car rental agency’s loyalty rewards program to earn points that you can redeem for benefits.
- To return your car rental to an on-site rental agency in Philadelphia Airport, follow the airport signage on Arrivals Road to your rental company’s authorized return space. Most car rentals at Philadelphia Airport operate on a "full to full" fuel policy. Therefore, you should fill up the tank when returning your rental car. Remember to ask for a receipt if you need to verify the tank is full. Some rental agencies at the airport operate on other fuel policies so you don’t have to worry about running out of gas. Always confirm your fuel policy by checking the car rental company’s terms and conditions to avoid inconveniences when returning your rental car.
- Picking up or dropping a car rental at Philadelphia Airport can be daunting during the city’s peak rush hours. Typically, the Philadelphia rush hour is in the mornings and evenings when people are commuting to and from work. To have a smooth experience returning or picking your rental car at Philadelphia Airport, ensure you avoid the rush hour traffic.
- Book your car hire at Philadelphia Airport at least 1 day before your trip in order to get a below-average price