Book Budget hire cars in Philadelphia

Reviews for Budget in Philadelphia

Recent reviews

Traveller rating

Wonderful

13

Very Good

5

Good

2

Okay

10

Fair

1

Mediocre

0

Poor

37

10.0

The car was clean and the staff were professional and knowledgeableReviewed Dec 5 2023

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4.0

Car stunk and Matt’s were tornReviewed Oct 18 2023

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2.0

The car was dirty, smelled and the key fob ran out of batteries hours into the trip. They could not have cared less when I returned it. Have had terrible customer service at this particular budget before. There’s a reason it’s often the least expensive.Reviewed Oct 16 2023

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2.0

The vehicle could have been better (car was hit, inside was stained). The customer service could have been better (I wasn't given neither paperwork emailed receipts or agreement). Icing on the cake was the next door Avis employee blocking the airport shuttle bus to pick us up. When told to move her car, she was beyond rude as if the rental was free. She indicated she's aware of blocking the way and continued the casual conversation with the Budget employee until finished.Reviewed Oct 24 2022

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2.0

Did not accept my credit card and did not find out until I arrived; was unable to pick up rental car.Reviewed Oct 3 2022

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4.0

Pickup agent was rude. Car dirty dented uncomfortable. Car not as promised. ( Mitsubishi instead of Tacoma.) Somebody was in my car and took it.Reviewed Sep 30 2022

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6.0

The line was way too long. It took us over an hour and a half to receive our vehicle.Reviewed Sep 27 2022

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2.0

i NEVER rented a car, they wouldn’t allow me to take it one way w/out a return ticket. i live here. in NJ and was suppose to drop it off. This is horrible - no mention of this on your Kayak site!Reviewed Sep 16 2022

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2.0

The pick up location (PHL) was struggling to keep up with the demand of reservations. Cars were not available as reserved. The vehicle I got was visibly damaged and dirty and no one was available to assist or document it. I actually dropped the vehicle off early rather than continuing to drive it and pay anymore to rent it. The drop off location (EWR) was also overwhelmed and had no one available to discuss the situation with me. It was an expensive and very disappointing 8 hour car rental experience!Reviewed Sep 15 2022

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2.0

This location was weird. Staff were in street clothes; no uniform or uniformity. I wasn’t told what kind of car I was assigned just that it was on the second floor of the parking garage. I wasn’t instructed how to get to the second floor of the parking garage where the car was located. I was told I’d need a ticket to get out but since they weren’t able to provide one, I’d just need to let the security guard know so they’d let me out. And I was instructed upon returning the car to bring the ticket from entering the garage and to take a picture of the mileage and fuel level so that they could use that instead of going to check themselves. I would only rent from here again if it was the only location left to rent a car from in the entire city.Reviewed May 30 2022

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10.0

Pros:Pick up and drop off was quick and efficient. Car was clean and met our needs.Cons:A little pricey but the best deal I could find. Computer would not allow the pick up rep to add a driver.Reviewed May 31 2021

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2.0

Cons:Hourlong wait to pick up the car. Understaffed and slow-moving.Reviewed May 30 2021

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More

• Do Budget car rentals in Philadelphia offer exotic car services?

  There are many options available to you if you need to book Budget car rentals in Philadelphia but have hidden disabilities. To begin with, Budget offers movable driving assistance to clients with reduced mobility. These include free hand and left foot accelerators, hand controllers spinner adjusters and pedal boosters. If you are an impaired driver without a driver's license but still want to book Budget car rentals in Philadelphia, you can get an alternative driver who conforms with all the requirements for renters at no incremental fee. In Budget rental cars, service animals are also welcome and are needed to be on a leash.

• What is the best pick up location for Budget car rentals in Philadelphia?

  Philadelphia International Airport serves as the city's top pick-up site for Budget car rentals. Picking up your rental vehicle at the airport has a lot of advantages. Firstly, the company offers a complimentary shuttle service that runs every 15 to 20min from PHL to their parking lot. Furthermore, you can book Budget car rentals on the internet and have it picked up as soon you arrive there. Additionally, you will have access to a vast array of automobiles at PHL, including exotics and SUVs.

• Can I cancel or modify my Budget car rental reservation in Philadelphia?

  If you decide on a pre-paid charter, note that Budget car rental customers in Philadelphia are always free to cancel their reservations. You can do this either online at the Budget webpage or by calling the agency directly if you want to cancel or amend your reservation.

• What is the most popular car hire from Budget in Philadelphia?

  Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Budget in Philadelphia.

• How many car hire locations does Budget have in Philadelphia?

  Budget has 7 hire locations in Philadelphia. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes