Book Thrifty hire cars in Kansas City

Reviews for Thrifty in Kansas City

Recent reviews

Traveller rating

Excellent

9

Good

3

Okay

1

Mediocre

4

Poor

0

Find reviews that mention:

car was cleancar smelled

get the carcar was dirty

car availablepick up and drop

friendly staffcredit card

great pricecustomer service

per daynever rent

2.0

Cons:Was not able to travel.Reviewed Jul 7 2020

review from

6.8

Pros:Staff was very friendly and helpful. Pick up and drop off simple and quick.Cons:The car was dirty. Nothing gross just dusty some dirt inside and out.Reviewed Jun 6 2020

review from

2.0

Bait and switchCons:Had a reservation for a Ford Focus compact car. Got there and no Ford Focus, instead they gave me a Toyota Yaris, which is a subcompact. The person at the counter insisted that a Yaris is a compact and that was what they had. Toyota clearly classified this car as a subcompact. They did have Hyundai Elantra's but it would cost extra because thats a mid-size. However Hyundai classified this car as a compact! I had a reservation for a compact and I paid for a compact, I got a subcompact and a person at the counter that didn't care. I make it a point not to do business with people who cheat me, I will not be renting from Thrifty again.Reviewed Jan 20 2017

review from

2.0

Cons:Showed up after a 30 minute delayed flight, no one at the counter to assist. Actually have a clerk at the counter that can assist during later hours. Or, if you're going to partner with another rental agency and defer your customers to their desk, make sure that desk is staffed. Avis did and was able to match your rate and earn my future business.Reviewed Nov 12 2020

review from

2.0

RENTAL RETURN: THRIFTY #H3664460242; PRICELINE # 10598239463Cons:DUE TO FAMILY DIFFICULTIES, I HAD TO RETURN CAR EARLY ON 7.26.17. I AM 78 AND FOUND THE RETURN CONFUSING AND WHEN I REALIZED LATER I HAD BEEN CHARGED FOR THE WHOLE WEEK I WAS FURIOUS. KNOWING THE CAR COULD BE RENTED AGAIN, I BELIEVE THIS IS KNOWN AS DOUBLE DEALING!! I WANT A REFUND FOR THE DAYS NOT USED PLACED ON MY PRIME VISA CARD (6616) IMMEDIATELY. ALSO I FELT PUSHED INTO BUYING ALLIANZ INSURANCE WHEN I DID NOT NEED IT. I TRUST YOU WILL FORWARD THIS TO PRICELINE AND THRIFTY!!! KARIN MCPHAIL.Reviewed Aug 9 2017

review from

6.0

Pros:Car was fineCons:Poor checkin. Waited in line for 20 minutes, was the second in line. Two of the agents seemed unable to process customers without continually asking other agents for help. Finally got to an agent, one who appeared to be incompetent from observing and fears were confirmed with her trying to get my car/reservation. Another 45 minutes for them to find my car (SUV). They kept trying to switch me into a compact car, Had to wait for the rental bus about 30 minutes as the first three were completely packed. The one we got on, with 2 suitcases and 2 sets of golf clubs was over full, no where to put luggage. Driver offered no help to load luggage even after asking. I am 65 and my wife is 66. Poor experience.Reviewed May 24 2017

review from

4.8

Broken PromisesPros:We finally were given two small cars when our suburban that we had reserved was not available.Cons:I reserved a Suburban style (Premium SUV) about a month prior to our rental date. I called 3 days before the rental date and was told that all was good and that our rental would be waiting there when we arrived to pick it up. When we arrived, they had no premium suv's. They asked if we would take a smaller car instead. We reserved for rent a large car because of the number of people that were traveling and the amount of luggage we were taking. All they would say is that thery were sorry. I called the reservation number and all they would say was they were sorry. Finally I got a hold of someone that handled complaints and he told the local office to offer us two small cars at a discount. This worked out, but we would have preferred to all ride together. They told me at the counter that they had 4 other customers coming in yet that day that they were going to have to tell tell they would not be getting the care they resedrved. I can not understand how Thrifty can take reservations knowing they can not fulfill their commitments. In the business I am in, you do not make promises you don't intend to keep.Reviewed Aug 24 2016

review from

10.0

Pros:Fast pickup. Friendly staff. Great prices.Cons:Access for people not flying in (1% of their business I presume)Reviewed Aug 10 2019

review from

8.8

Good experience overallPros:Picking up and dropping off the car were really quick and easy. The car was comfortable and spacious.Cons:The only problem with our car was that the USB connection was damaged and we couldn't charge our cell phone -- which made using the phone for navigation problematic.Reviewed Sep 22 2018

review from

9.2

Great value - car could be cleanerPros:Reserved the car 48 hours before pickup and got a great rate on a mid size SUV. It was 30% cheaper than Enterprise for the same model quoted. When I picked it up I was surprised to find it was an all wheel drive model.Cons:The interior was dirty and should have been cleaned better.Reviewed Feb 22 2016

review from

7.6

Pros:I was able to change the drop off city with a minimal feeCons:Car didn’t have cruise control... I thought that was on all cars these days?Reviewed Nov 26 2018

review from

6.0

Pros:The car...the price was exactly on the money. No surprises!Cons:The fact I returned the car a day early and they said I could not get a price adjustment because I booked through a third partyReviewed May 4 2016

review from

More

• 6,2 /10Enterprise Hire Cars at Kansas City
• 6,8 /10Avis Hire Cars at Kansas City
• 6,8 /10Payless Hire Cars at Kansas City
• 6,1 /10Budget Hire Cars at Kansas City
• 7,5 /10Dollar Hire Cars at Kansas City
• 6,9 /10Hertz Hire Cars at Kansas City
• 8,6 /10Alamo Hire Cars at Kansas City

• What is the most popular car hire from Thrifty in Kansas City?

  Mini (Fiat 500 or similar) is the most frequently booked car hire type from Thrifty in Kansas City.

• How many car hire locations does Thrifty have in Kansas City?

  Thrifty has 1 car hire location in Kansas City. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Kansas City airport (MCI)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Kansas City airport (MCI)?

  Yes