Book Dollar hire cars in Kansas City

Kansas City, MO, United States
Oct 3 — Oct 10
Kansas City, MO, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Kansas City

Overall rating7.5 GoodBased on 75 reviews
Cleanliness
8.0
Comfort
7.7
Overall
7.5
Pick-up/Drop-off
7.5
Value for money
7.0

Recent reviews

Traveller rating
6
4
2
3
0
Find reviews that mention:
6.0
Cons:Car was dirty. Inside and out.Reviewed Feb 21 2021
review fromkayak
3.6
Terrible car ---- should not be rented!Pros:The attendant who checked us in was very nice even though he was not able to get us into what we ordered in one hour.Cons:We ordered a luxury car,months ago, and received a Nissan because they said they were short on cars after trying to work finding us a car close to one hour. We received a car with TEXAS plates that smelled so bad from gas odor which at first we believed was the gas cap off but it was secure. The doors all had marks on them which we reported at leaving the airport & they said they were tape marks and knew about them. There was also rust marks all along the rear window which indicated flood problems. Felt it was a VERY dangerous situation if we had had an accident.Reviewed Oct 9 2017
review fromkayak
2.0
Cons:Could have given what i booked actually.Reviewed Mar 3 2021
review fromkayak
4.8
Cons:Vehicle wasn’t as big as we asked for. They had nothing bigger. We ended up with suitcases on our laps......Reviewed Nov 3 2020
review fromkayak
4.4
very disappointedPros:everything seemed to going well until upon my returned checked the invoice that was emailed to me for the summary of charges. I was shocked to discover a 300 dollar extra fee charged to my credit card. when inquiring what it was for with the company I was informed it was for smoking in the vehicle. I denied this stating that while 3 of the four of us were indeed smokers the 4th party was not and in fact allergic to smoke and therefore we could not have ever smoked in the car. there claim was that the smoke on our clothing may have caused the odor and i would have to pay the charge. Not once was the car smoked in ever and I am having to protest this charge with my bank at present.All three other passengers can attest to the fact the can was not in any way smoked in. I have called the rental company who had said they would call me within 48 hrs of my complaint after verifying with the drop off at the airport. it has now been a week without a reply from them. After some searching on the internet if appears that this is a common complaint with this company. After speaking to my bank they also verified that yes indeed it's not an uncommon complaint that these charges get added on to unsuspecting customers who drop off a vehicle before the office opens and can receive an inspection before boarding a flight. I'm quite upset.Cons:false chargesReviewed Aug 29 2017
review fromkayak
2.0
Cons:Transparency in final costsReviewed Mar 12 2021
review fromkayak
5.6
ShockedPros:The ride from DM to Kansas City was great. Loved the car.Cons:When I looked at the total price at drop off, shock set in. The total cost was $371.00---a far cry from the $57 on my receipt. After talking with the drop off person, I was sent inside, badly shaken at this point, to talk to the manager. The manager stated, without hearing my full story, that I was suppose to return to Des Monies. I clearly stated I booked for Kansas City. The gentlemen, was kind, but stated he would work with me,but the drop off price was $200. Badly shaken at this point, and the my phone would not bring up my confirmation to prove I booked for Kansas City. After 30 minutes, I realized I had multiple confirmations sent to me....not sure why, but I was able to open the first one which clearly stated my reservation was from Des Monies to Kansas City. With the new PROOF, the chargers were reversed and I was given the rate of $57. However, by now I was badly shaken up with the experience to the point of tears. Sorry, but this should of NEVER Happened and I should not have experienced this stress and delay. Thank goodness I had lots of time before my flight left.Reviewed Mar 30 2017
review fromkayak
10.0
Pros:The staff was friendly and the car was ready and clean.Cons:NothingReviewed May 3 2021
review fromkayak
10.0
Cons:Lower cost on child seats.Reviewed May 13 2021
review fromkayak
10.0
Cons:Agent talked so fast I felt chaotic leaving with car. Turning in car seems too quick too. I don’t travel too much and I also value having a non-rushed conversation with a human being. Confused was my general feeling at dollar, but overall happy.Reviewed Jun 7 2021
review fromkayak
10.0
Pros:staff was friendly, process was quickReviewed Jun 26 2021
review fromkayak
8.8
Pros:Rep was very friendly, especially for rental car agencies. The last one I dealt with at a different company was very unhappy that I was there. The car was fantastic; it was new with less than 5k miles, no problems, and good gas mileage since it was a hybrid.Cons:The pickup line took a really long time considering how few people were in line. The rep was very friendly, but misled on the insurance options, which I didn't realize until she gave me the final price. Then when I questioned it she took off the insurance and it was just $10 more than the online reservation showed so I called it close enough.Reviewed Oct 22 2017
review fromkayak

Where can I find Dollar hire cars in Kansas City?

651 N London Drive, Dollar car hires

Address

651 N London Drive

Hours

Monday07:00 - 19:30
Tuesday07:00 - 19:30
Wednesday07:00 - 19:30
Thursday07:00 - 19:30
Friday07:00 - 19:30
Saturday07:00 - 19:30
Sunday07:00 - 19:30

Phone

+1 866 434 2226

Good to know

Most popular location

651 N London Drive

Most popular car type

Mini

Top tips for hiring a car from Dollar in Kansas City

  • Mini car hires from Dollar in Kansas City are around 42% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Kansas City

  • Mini (Fiat 500 or similar) is the most frequently booked car hire type from Dollar in Kansas City.

  • Dollar has 1 car hire location in Kansas City. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes