Book Payless hire cars in Kansas City

Kansas City, MO, United States
Sep 28 — Oct 5
Kansas City, MO, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Kansas City

Overall rating7.0 GoodBased on 34 reviews
Cleanliness
7.3
Comfort
6.8
Overall
6.9
Pick-up/Drop-off
7.1
Value for money
6.7

Recent reviews

Traveller rating
7
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Find reviews that mention:
2.8
Cons:Payless rips you off through sketchy business practices. We arrived at the counter later than the time that we had approximated when we booked the car (who ever gets their exact arrival time right—what if your flight is delayed!?). Apparently Payless’ practice is to cancel your reservation if you are at all late, and then tell you that you’ll have to pay the walk up fee if you want the car. So, the car we’d booked for $55 for the weekend was all of a sudden $240 for the weekend. Not only that but it was the worst rental car I’ve ever had. You had to actually physically roll the windows up and down and hand lock every door, which I haven’t seen since 1999.Reviewed Oct 21 2019
review fromkayak
5.2
Incorrect infoPros:Staff was courteousCons:I chose Payless because on kayak it stated it was located in the airport and I paid more assuming I didn't have to take a shuttle off site. All car rentals were offsite so not worth paying more. I was disappointed that kayak didn't have updated info. Separate issue.... When returning the vehicle, they said I should go inside and wait in line for a receipt. This is the only car rental company that doesn't use a handheld device to print receipt for customer in the parking lot. Get with the times!!Reviewed May 2 2016
review fromkayak
10.0
Pros:Very friendly staff...when we checked out the young man went and drove our rental to the front door to pick us up. When we returned the rental the young lady came outside in the very high wind to check out the car and get us our receipt.Cons:Tge staff was very friendly accommodating and efficient. Would not hesitate to rent again from Payless car rental at MCI (Kansas City airport)Reviewed Nov 23 2020
review fromkayak
2.0
Terms & ConditionsPros:nothingCons:When I arrived and requested my car they stated that since I did not have a return airline ticket I would be subjected to a $500 hold on my credit card and that I needed to provide a recent utility bill in addition to a myriad of other items. I questioned on this and they stated it was listed in their "terms and conditions" under the booking. I asked them how many of their customers read through every clickable link on their website and suggested that if they wanted to continue doing business they indicate that if you are not a return airline flyer you need to read through this document. Extremely rude, and they event admitted most people DO NOT read the terms and conditions. You'd think they would like the money but... they'd rather be smartasses about it and say it is not our fault you don't scroll through a 10 page email and look for information you have no way of knowing you'd need. I didn't end of renting the car, and frankly, I'll make sure all the veterans I know NEVER use their car service.Reviewed Jun 18 2018
review fromkayak
6.4
Pros:Staff was easy to work withCons:I wanted to change the dates of my pickup but because I was getting it at a discounted price I couldn't change anything or get a refundReviewed Jul 1 2020
review fromkayak
10.0
Pros:Staff was friendly. No line at pickup. Everything went smoothly and the process was easy.Cons:The car had manual crank windows and manual locks. I didn't even know cars that basic still existed.Reviewed Apr 12 2021
review fromkayak
6.0
Pros:Helpful staff who was patient, kind, and helpful.Cons:Payless had no record of my online reservation and could not reach Hotwire to confirm. Fortunately, I had my laptop with the original e-mail and price - and the agent matched the price.Reviewed Apr 12 2021
review fromkayak
8.0
Cons:cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.Reviewed Jun 1 2021
review fromkayak
2.0
Cons:They did not even let me rent a car with a one way ticket. Had to go somewhere else.Reviewed Jun 3 2021
review fromkayak
2.0
Pros:The poor woman who was working there was very sympathetic, and she clearly did not agree with her companies' policies.Cons:EVERYTHING! This was the WORST experience I've ever had with a car rental company! I rented this car for an out of state trip, and when I got to the airport, I was told that without an airline ticket, I could only take the car into four states with a 100 miles LIMIT per day! I was also told I needed to provide a utility bill, a pay stub, and pay a $500 deposit! What!??!?!?! Thank goodness for Avis who gave me a REAL rental car! Serves me right for trying to save a few dollars - it was NOT worth the hassle, and I will NEVER use Payless Rental Car again - EVER!Reviewed Jun 16 2021
review fromkayak
4.0
Pros:Staff was fineCons:Charging a full day for 2 extra hours is highway robberyReviewed May 31 2021
review fromkayak
9.6
Pros:The staff was friendly and the pick up and drop off process was convenient.Reviewed Apr 25 2019
review fromkayak

Where can I find Payless hire cars in Kansas City?

1 Nassau Circle, Payless car hires

Address

1 Nassau Circle

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 816 464 2100

Good to know

Most popular location

1 Nassau Circle

Most popular car type

Intermediate

Top tips for hiring a car from Payless in Kansas City

  • Intermediate car hires from Payless in Kansas City are around 16% cheaper than other car types, on average

FAQs about hiring a car from Payless in Kansas City

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Payless in Kansas City.

  • Payless has 1 car hire location in Kansas City. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes