Book Hertz hire cars in Kansas City

Kansas City, MO, United States
Oct 28 — Nov 4
Kansas City, MO, United States
Thu 28/10
Noon
Thu 4/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Kansas City

Overall rating7.5 GoodBased on 155 reviews
Cleanliness
7.8
Comfort
7.6
Overall
7.4
Pick-up/Drop-off
7.5
Value for money
7.1

Recent reviews

Traveller rating
43
11
15
12
0
Find reviews that mention:
2.0
Cons:I paid for the rental online. When I returned the car, Hertz double billed me and charged my credit card for the rental a second time.Reviewed Jan 31 2021
review fromkayak
8.0
Pros:Everybody was nice and efficientCons:The vehicle was kind of rough- seat was terrible, transmission seemed off, overall ran kind of rough. The odd part was I ordered a Chevy equinox or similar but the only equinox was in the Gold circle I was only permitted to the presidents circle.Reviewed Feb 15 2021
review fromkayak
2.0
Cons:I will never look at Hertz as one of the first companies I rent from. I had to make a change because of a family emergency and not only did the change get messed up -- booked at the wrong location. When I called back to straighten the location out, I was informed that the upgrade would cost $455.00 more -- for 2 extra days. I cancelled the reservation immediately and one of your competitors not only helped me get a car, but gave me a better rate than I got from Hertz in the first place. Extremely poor customer service and many of my friends and family were aware of how I was treated. Won't forget it either.Reviewed Feb 3 2021
review fromkayak
2.0
Pros:NothingCons:The fact I didn’t rent a car here but was still charged for it with no refund available.Reviewed Feb 22 2021
review fromkayak
10.0
Pros:The staff was super helpful and they let me pick out whatever car I wanted. I’ve only ever rented a car once before so I was a little nervous about the whole process but they were great!Reviewed Feb 23 2021
review fromkayak
2.0
Pros:receipt. Car was returned after being profesionaly cleaned by commercial cleaners. After I left, they added a 300$ cleaning charge to my bill.Reviewed Feb 17 2021
review fromkayak
10.0
Pros:YesReviewed Jan 23 2021
review fromkayak
4.0
Pros:Pick up was easy. Kansas City location was accessible, clean and tidy.Cons:The drop off in Chicago was a nightmare. Extra amount was charged a week after we dropped off the car without any clear explanation. Every time I try to call, it is going on voicemail irrespective of which day of the week and what hour of the day. Coronavirus is not and should not be an excuse for poor customer service. The roadside emergency lines also go to voicemail.Reviewed Jul 10 2020
review fromkayak
2.0
They booked at the pickup location which messed upCons:I searched for car rental at MCI airport (Kansas City), and from the results, I choose Hertz and pre-paid. At the airport Hertz pickup location I found that the pickup location they had in the reservation was downtown. I don't know how that happened. They said that if I had to cancel the existing reservation and take the one at the airport, then I have to pay 3 TIMES the amount of my existing reservation. It was a mess. Finally, I had to cancel that reservation and had to go for another car rental agency on the spot. Double-check the reservation for the pickup location and NEVER pre-pay (if you don't prepay, they will not charge if you don't pickup).Reviewed Feb 19 2017
review fromkayak
2.0
Cons:Hertz was very rude and rented us a car with expired tags.Reviewed Jul 1 2020
review fromkayak
6.0
Pros:It never happened. I got there late due to my late arrival and they were closed. They said they would cancel my reservation and that I wouldn't be charged so I am happy with that and I rented another car through you and Alamo.Cons:I would have loved to know that there was a closing time because then I would have rented from somewhere else. It was not my fault that I was late.Reviewed Aug 13 2020
review fromkayak
10.0
Pros:Staff was excellent, got the car we wanted for a great rate! Easy return drop off.Reviewed Oct 13 2020
review fromkayak

Where can I find Hertz hire cars in Kansas City?

1 E Pershing Road, Hertz car hires

Address

1 E Pershing Road

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 816 474 4970

Address

1 Nassau Circle

Hours

Monday07:00 - 21:30
Tuesday07:00 - 21:30
Wednesday07:00 - 21:30
Thursday07:00 - 21:30
Friday07:00 - 21:30
Saturday07:00 - 21:30
Sunday07:00 - 21:30

Phone

+1 816 243 6100

Good to know

Most popular location

1 E Pershing Road

Most popular car type

Compact

Top tips for hiring a car from Hertz in Kansas City

  • Compact car hires from Hertz in Kansas City are around 52% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Kansas City

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Hertz in Kansas City.

  • Hertz has 2 car hire locations in Kansas City. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes