10.0
Prompt service, good carReviewed Jul 6 2023
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2.0
Showed up and was told same day rental was null and void, never received rental car. This is a scam.Reviewed Sep 6 2022
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2.0
Made reservation over 24 hours in advance. Adjusted pick up time by 30 minutes the day we were to pick up the car. Because there was a change to the reservation, they said they could not honor a same-day reservation, despite the fact I made the original reservation the day before. If not for a helpful human at Enterprise, my fiance and I would have been stranded. Will be avoiding Thrifty at all costs and would advise you to do the same.Reviewed Aug 31 2022
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2.0
Do not allow same day rentals! Make sure you book at least a day in advanceReviewed Aug 8 2022
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4.0
the guy at the desk was so kind, and he did everything he could to help, but the vehicle i rented and was guaranteed was not there. waste of time and money.Reviewed Jan 7 2022
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1.9
No car was available. We waited for 1.5 hours and eventually had to rent a car from another company.Reviewed Jul 13 2021
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10.0
Cons:Everything went smoothlyReviewed May 16 2021
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2.0
Pros:The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Cons:Better customer service at the counter.Reviewed Mar 1 2021
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10.0
Cons:Experience was great.Reviewed Jan 3 2021
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2.0
Pros:Nothing.Cons:They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselvesReviewed Sep 9 2020
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8.0
Pros:Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!Reviewed Aug 11 2020
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2.0
Cons:Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.Reviewed Jul 24 2020
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