Book Enterprise Rent-A-Car hire cars in Asheville

Reviews for Enterprise Rent-A-Car in Asheville

Recent reviews

Traveller rating

Wonderful

8

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

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20

2.0

Complete waste our our time, car was booked 20miles away from Airport, useless!Reviewed Nov 15 2023

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2.0

They booked me at the wrong locationReviewed Nov 12 2023

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2.0

You show cars available to reserve, but they had no carsReviewed Oct 29 2023

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2.0

They did not have a car available for me, despite the fact that the booking was a few weeks ago. They also did not have my email from Kayak, so they were unable to email me about this. They could only call me, which I had missed. So, I turned up with my suitcase and there was no car. I will not be using Kayak again for booking rental cars.Reviewed Oct 23 2023

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2.0

I expected to pik up my car at the airport but had to take a $60 Cab to get to the rental site on the other side of town.Reviewed Oct 13 2023

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1.9

Car was not at airport to begin with, was at a satellite location. Took 2 hours to get there. Next, only car available was an abused Mustang. Not what I wanted. Car had exhaust leak, poor alignment, and stunk of pot, and a slow leak in a tire. Returned to satellite office to complain about the smell, they flushed ac with chlorine. Didn't help, the smell was back in 20 minutes. Eventually the tire went flat, no jack in the car. Waited 3 hours for roadside assistance to finally send someone (we were in the center of a small city). Agent on the phone for roadside assistance promised a different car, to be picked up at the airport. Drove half hour to airport next morning with donut tire, was told that I can not exchange there, I have to go to satellite office. Drove another half hour to satellite office with donut tire. Finally got a car closer to what I originally requested. Returning car to pay the bill and was surprised by the amount. Original price was supposed to be just $500. Now the total is $795. Could not stay and complain because we had to get to the airport for our flight. Will not ever rent from enterprise again, and I will advise anybody that mentions renting a car to avoid enterprise like the plague of a shady business that they are.Reviewed Jun 23 2021

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2.0

Cons:The car was not clean. Especially in these times that is very disappointing. We believed we were renting a vehicle from the airport location not the TUNNEL RD location 30 minutes away. This was a total pain. The taxi to the location cost us $45 dollars. We literally begged them to change our drop off location. We made no less then 5 phones, tried to speak with a manager to change our drop off location and all we were told was NO- GET AN UBER. We were left with no options, we TRIED to get an UBER and the Asheville Uber did not show up at 5:00 am as we suspected we wouldn't. We drove an unnecessary hour in the car prior to driving to the actual airport Enterprise location and leaving the car there. We new we were going to have a problem and the staff simply did not care.Reviewed Apr 21 2021

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10.0

Pros:Friendly staff.Reviewed Mar 28 2021

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8.0

Pros:The staff at this location is greatCons:The selection of vehicles and the cleanliness of the vehicleReviewed Jan 2 2021

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2.0

Pros:Car wasn’t availableReviewed Jan 2 2021

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10.0

Pros:Absolutely wonderful people to deal with. The are knowledgeable and share that information. They will help well above and beyond other rental place I have dealt with. This crew is excellent.Reviewed Dec 19 2020

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10.0

Pros:Super friendly and engaged staff-- the best place to rent from in Asheville!Reviewed Nov 3 2020

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• What is the most popular car hire from Enterprise Rent-A-Car in Asheville?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Asheville.

• How many car hire locations does Enterprise Rent-A-Car have in Asheville?

  Enterprise Rent-A-Car has 4 hire locations in Asheville. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Asheville Regional airport (AVL)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?

  Yes