Book Hertz hire cars in Asheville

Reviews for Hertz in Asheville

Recent reviews

Traveller rating

Wonderful

8

Very Good

1

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

10

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pick up the cargreat experience

car availablelocation was closed

car was cleannever rent

rented a carpick up and drop

friendly staffwrong location

2.0

I was charged an extra $200 that was supposed to be a security deposit and the funds were not released. Then I call hertz customer service and I am told this is a privately own hertz agency and they cannot help me with my account. Called the agency and they don’t answer. Really bad experience. Never hertz againReviewed Jul 12 2024

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8.0

Pros:VERY friendly staff. Vehicle upgrade was excellent.Cons:Way too expensive.Reviewed May 13 2021

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2.0

Pros:Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.Reviewed May 9 2021

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10.0

Pros:The lady who worked with us at the 891 Patton Ave location in Asheville was amazing. Very professional and an outstanding representative of your company. She supplied us with the perfect mid sized vehicle for our mountain travels.Cons:A 100% great experienceReviewed Apr 30 2021

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10.0

Pros:Friendly staff, pick up and drop off were a breeze.Reviewed Apr 15 2021

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10.0

Pros:Could not have been easier all the way around from staff at the counter to the car itself.Cons:Not a thing.Reviewed Dec 25 2020

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10.0

Pros:Staff. Car.Reviewed Nov 10 2020

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2.0

Pros:They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons:Had a car for us. I'm very disappointed.Reviewed Oct 13 2020

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4.8

Pros:Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons:more people at desk, don’t overextend reservationsReviewed Oct 4 2020

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4.0

Pros:NothingCons:Bill totally wrong. Never closed out. Got email qith wrong contract and amount. Never called me back. Never answered phone at Asheville airport. No wonder you are bankrupt!!Reviewed Jul 27 2020

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2.0

Pros:Every step of this process was horrible. Rude, disorganized associates at pick up. The car was still dirty when I got into it and all the tire pressures were dangerously low. The drop off location wasn't operational and it took over an hour to get someone on the phone who could tell me how to return the car. 2 days later I'm still trying to close out my reservation with them. I will never rent with Hertz again.Cons:Absolutely everything. Horrible experience, will never use Hertz again.Reviewed Nov 15 2019

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9.2

Pros:Staff was great. Understaffed though! Long line to get car! Took 45 min.Cons:More help at counterReviewed Nov 5 2019

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More

• What is the most popular car hire from Hertz in Asheville?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Hertz in Asheville.

• How many car hire locations does Hertz have in Asheville?

  Hertz has 2 hire locations in Asheville. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Asheville Regional airport (AVL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?

  Yes