Guest reviews
Overall rating
7,4
Good
Based on 16 reviews
Cleanliness
7,8
Comfort
7,5
Pick-up/Drop-off
7,1
Value for money
7,8
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
3
3
1
1
1
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7,6
Cons: I think it is immoral to charge me $10 a gallon for a full tank of gas, when I did not use the full tank. I sort of understand charging a premium. The gas supply is no doubt right next to the wash and detail area, so it cannot cost much more for the service folks to gas up the car. It's just another way, along with selling insurance, that the Hertz car rental system gouges the unsuspecting.
review from
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8,0
Pros: It was easy to pickup and drop off. Car was a good size for our needs and would rent again from Thrifty.
Cons: The car smelled kinda weird - like smoke but it wasn't unbearable.
review from
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2,0
Bald Tires
Pros: I can’t really complain about the rate. It was quite affordable.
Cons: Even if you are paying a good rate, you should expect that the car would at least be safe. The front tires had NO tread left and i was having to drive in the rain! Every time I would start from a stop the tires would spin out!!! Yikes! And when breaking the antilock breaks would engage. Definitely one of the scariest drives I’ve driven!!! Also, I had no idea that the location was NOT on airport like all of the other locations! Someone should apprise you of this so you don’t miss your flight!!!
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7,2
Bad phone customer service
Pros: Great price and various cars models to pick from.
Cons: Horrible phone customer service to extend rental reservation.
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10,0
Pros: Pick up and drop off were quick and easy
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10,0
Pros: Great car. Quick service.
Cons: The cost of one additional driver was unnecessary.
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3,2
Ended up cancelling
Pros: Pick up area was clean (but it was an airport after all)
Cons: Staff member was rude, unhelpful and obviously didn't like her job. We cancelled on the spot. After we cancelled the next person in line asked do they have any available cars and she almost shouted NO!
review from
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6,0
Customer service
Pros: Young lady at counter was great
Cons: Getting a hold of someone to extend rental and to speak about other details was horrible
review from
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10,0
Excellent service.
Pros: The rental person was friendly and knowledgeable.
Cons: I was satisfied with everything.
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Where can I find Thrifty hire cars in Allentown?
3311 Airport Road, Thrifty car hire
Address
3311 Airport RoadHours
| Monday | 10:00 - 22:00 |
| Tuesday | 10:00 - 22:00 |
| Wednesday | 10:00 - 20:00 |
| Thursday | 10:00 - 22:00 |
| Friday | 10:00 - 22:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 10:00 - 22:00 |