Book Hertz hire cars in Allentown

Allentown, PA, United States
Sep 30 — Oct 7
Allentown, PA, United States
Thu 30/9
Noon
Thu 7/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Allentown

Overall rating7.6 GoodBased on 35 reviews
Cleanliness
7.6
Comfort
8.1
Overall
7.4
Pick-up/Drop-off
7.1
Value for money
7.8

Recent reviews

Traveller rating
7
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3
0
Find reviews that mention:
7.2
Basic Model Car - Bit SurpisingPros:The basic daily rental fee was affordable, unlimited miles were definitely nice, excellent gas mileage, ease of pickup (fast counter service), dropoff was nice because an employee met us in the parking lot, noticed I had my 4 year old with me, and offered to drive us to the curb since it was raining. Kudos to him!Cons:I have rented a lot of cars and was surprised to find that this was a basic bare bones model, no bells and whistles, not even a backup cam! The car smelled funky too...like a combination of body odor and a faint possible hint of cigarette smoke. It wasn't cleaned out thoroughly because I found some guys mail and drink bottle under the passenger seat. The worst part was that the damage waiver fee ended up costing more than the rental itself, $29/day or something crazy! I've always known damage waivers to range from $11-$17 per day so this was an unpleasant shock. I was just overall disappointed and usually I'm pretty easy to please.Reviewed Aug 8 2017
review fromkayak
2.0
Filthy car, poor customer service at drop offPros:The customer service at pickup was great!Cons:When I picked up the car it was frozen solid. It took a lot of work to be able to open the driver side door and melt the windshield. The outside of the car had a lot of body deficiencies such as tape marks, scratches, and scuffs. I could have gotten over that, but as the car defrosted I realized that the windshield on the inside has tons of tiny wet marks which were also visible on the dashboard and the panel in front of the speed gauge. It looked like someone had sneezed all over the inside of the car (dashboard/windshield). It was so gross that I pulled over about 90 minutes into the trip and bought cleaning supplies and cleaned the car! But besides that and the car being extremely uncomfortable, the worst part of the rental was actually the smell. The only thing I can compair the smell to is hot, wet cat food. The smell faded a little over time, but was most noticeable when the heat was on. It was terrible, and compacted by the fact that I needed to drive the car from eastern PA to VA to IN. Then from IN to VA to eastern PA, in January when the heat needed to be on all the time!!! It was a miserable experience. When I returned the car at the Hertz counter, I told them about my experience and the woman didn’t even say sorry it was a bad experience. I have been renting with Hertz multiple times a year for about five years, but after this experience I will have to do some true soul searching before I consider them in the future.Reviewed Jan 17 2018
review fromkayak
2.0
Cons:Agency was closed when flight arrived - was unable to rent car and had to rent from another agency - seeking refundReviewed Mar 4 2021
review fromkayak
5.6
drop off is a problemCons:Previously, all one had to do was drop the car off in the parking area and the attendant took care of everything including mileage, keys, condition etc. When i arrived and late because of unusually bad traffic, i was told by the attendant that i had to take the keys and the mileage to the desk. I protested and then took the keys and mileage to the desk. There were other disgruntled returnees there and not one...NOT ONE Hertz employee there! I had to drop the keys and the paperwork on the desk to get my flight. This will prompt me to not use Hertz in the future.Reviewed Jun 21 2017
review fromkayak
2.0
Pros:I made an online reservation for a one-way rental and booked a non-refundable motel room in my destination city. Got a call the next morning that they didn't have a car for me, that they didn't do a one-way rental between the cities. Personnel were polite and professional and apologized.Cons:Their reservation system sucks. It lets you make a reservation that the company can't fulfill. I needed a one-way rental to pick up a motorcycle I had bought a couple months ago. I tried several companies including Enterprise which I usually use for one-way rentals. None were accepting a one-way rental until I tried Hertz and made a reservation. I then booked a non-refundable motel room in my destination city. Got a call from Hertz the next morning that they didn't have a car for me, that they didn't do a one-way rental between the cities my reservation was for. Personnel were polite, professional and apologized. I told them their reservation system sucked and they agreed. I got the impression this was a routine occurrence - their reservation system accepting reservations that could not be fulfilled.Reviewed Mar 26 2021
review fromkayak
8.0
Cons:new wipersReviewed Apr 23 2021
review fromkayak
10.0
Pros:The staff was very friendly and helpful. Pickup and dropoff took only a few minutes. Very pleasedReviewed May 5 2021
review fromkayak
10.0
Pros:The staff was nice and professional but seems like did not know I was there to pick my car.Cons:The pick up location can be betterReviewed May 15 2021
review fromkayak
10.0
Cons:We had car trouble with the car we originally rented. But Ben and Doug from the Hertz in Roanoke came and picked us up quickly and got us going in a new car. They were wonderful. The emergency roadside assistance was poor. We were on hold for over half an hour before we got through. Then it took them over an hour and a half to pick up the car. Fortunately due to Ben and Doug, we got another car and didn’t have to wait for the tow.Reviewed May 12 2021
review fromkayak
8.0
Pros:StaffCons:Website offers honesty - they posted mis informationReviewed Jun 2 2021
review fromkayak
2.0
Pros:This was overall a terrible experience for me. The car was extremely dirty (both inside and outside) at pick-up. The drop-off experience was even worst. I made a reservation for a day, traveling from PA to CT for an estimated cost of $201.24 due at pick-up. I dropped off the car around noon (mid-day) on the same day. A few days later, I checked my bank account and saw that they charged me $631.33 (triple the initial estimated price I agreed with at pick-up). It turns out that when I dropped off the car, the agent did not add it to the system until three days later, which he confirmed to me himself. Then, he told me to call the company for a reimbursement, which would take two to three weeks. When I called Hertz, they confirmed that they charged me for three days instead of one and told me they would do what is necessary to deal with the issue. I still have not received any follow-up calls or emails from them. This is extremely unprofessional and irresponsible of them.Cons:I need my money back. The agent made a mistake that I ended up paying for.Reviewed Jun 20 2021
review fromkayak
6.8
Cons:ABE drop-off needs work!!!!!!!Reviewed May 24 2017
review fromkayak

Where can I find Hertz hire cars in Allentown?

3311 Airport Rd, Hertz car hires

Address

3311 Airport Rd

Hours

Monday10:00 - 20:00
Tuesday10:00 - 20:00
Wednesday10:00 - 20:00
Thursday10:00 - 20:00
Friday10:00 - 20:00
Saturday10:00 - 20:00
Sunday10:00 - 20:00

Phone

+1 610 264 4571

Address

917 W Hamilton Street

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 610 398 3018

Good to know

Most popular location

3311 Airport Rd

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Allentown

  • Intermediate car hires from Hertz in Allentown are around 37% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Allentown

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Allentown.

  • Hertz has 2 car hire locations in Allentown. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes