Sunny Isles Beach resorts

Pros: Everything was perfect

Cons: Nothing

Pros: The SPA Manager and her entire staff was extremely kind and did everything they could to make me feel right at home. Nair and Salma in particular were very attentive to details and understand customer service.

Cons: The incredible use of plastic is disturbing. Ordered food on the beach and the plastic container came in a plastic bag with plastic silverware in plastic sealed envelopes. For 2! The next day I was asked to wear a plastic bracelet OR THEY WON’T LET ME SIT AT THE POOL OR BEACH. I took my own towel and sat in the sand as I can’t bare the amount of plastic being used at this hotel. Do we really need 3 towels per person on the beach? Come on! It’s 2019 and there’s plastic on the beach every day. This hotel has a green initiative but to be honest, there’s NOTHING green about this hotel. Water bottles made of plastic, plastic shampoo bottles all single use plastic, not reusable not recyclable I’m not coming back here until they ban single use plastic. The ocean is full of it, right in front of your own eyes !! It’s in the fish we eat and the birds we see! Wake up guys it’s 2019

Pros: Nothing

Cons: Not cleaning of the rooms

Pros: Jacuzzi is great! Bath salt relaxing! View on the bay is amazing!

Cons: Too expensive drinks. 18$ Cocktails nothing special for the price. I understand if it was something unique but it’s just overpriced.

Pros: Beach, facilities, service, room, food.

Cons: Healthy options for breakfast.

Pros: The hotel was very nice, clean, and had a friendly staff! The was excellent and always had a smile on their face! They seemed to enjoy their job and made sure that we felt the hospitality that they provide and serve!

Cons: No complaints.

Pros: Gorgeous beach

Pros: The pool and beach access

Pros: Ocean view, beach

Cons: Expensive parking

Pros: Large spacious rooms

Cons: Location

Pros: Beautiful room view

Cons: No hot water the entire trip.. after letting the front desk know it was fixed by the time we returned. Still annoying. Had to let the water run for 20 minutes to get even remotely warm.

Pros: My room was very clean. The food was great, I ate breakfast, also room service.

Cons: The prices of the packages that get delivered, especially for returning customers.

Pros: Best features at this hotel is that it is right on the Beach,Towels,Umbrellas,ect,are available. The pool and hot tub are very clean. the staff outside are available and friendly.The restaurant food was very good, but small portions Washer/Dryer in room.

Cons: #1 No hot water in the shower !!! #2 The A/C unit was leaking water from the ceiling, #3 luggage took over an hour to get to our room #4 4PM check in. #5 construction on both sides of the hotel.

Cons: The room was freezing and we made a request to have someone come fix the hyeating unit in the room to no avail. Poor service to say the least.

Pros: Beach

Cons: Can hear next room

Pros: The location was good and having Alamo and National car rental right across the street was handy. Also the hotel stored our luggage and gave us a place to shower since we had a late flight on our checkout day which was very nice.

Cons: It was very crowded and there were lots of kids which made me wish we had booked a all-adult Hotel

Pros: The resort was amazing everything was perfect location staff pools and hot tubs perfect

Pros: I love the location and atmosphere.

Pros: lobby-and Beach..staff was nice..

Cons: Dirty Rooms,Dated 25 years old or more-,roaches,mold,fungus,urine smells,puke smell in hall way- they need new House Keeping manager or staff.. these complaints are the same on here for last 5 years.. no change..sad

Pros: Beach,location..

Cons: old ,dated,roaches in room,puke smell in hall ways, roachs in room,pub hairs old in bathroom,mold and fungus on walls and ceiling..dirty old smells of u etc.. nice lobby nice people ..they need new trainer for housekeepers or new leader of house keeping..

Pros: The beach

Cons: Not enough elevators

Pros: Lobby is really nice, nice pool and nice staff.

Cons: They have 3 elevators but only one elevator was working on a busy night and it stopped at every floor whether anyone summoned it or not!! Maddening!!

Pros: amenities & location

Cons: water glasses in room were disgusting and filthy, no coffee makers or water in room

Pros: The property has a great pool and great access to the beach and the staff is extremely helpful

Cons: Balcony is falling apart paint is peeling no hot running water and all the electrical in the room was not working properly

Pros: The hotel staff were very friendly and helpful. The front desk staff were always very accomodating and nice. I liked the little gift shop. The two people I met there were very nice and the prices aren't outrageous

Cons: The room needs repairs, balcony door was broken or jammed the entire time we were there and even after a repair call the door knob was very corroded and didn't close. Telephone didn't work either. I would recommend a fan in the bathroom for ventilation.

Pros: Good location.

Cons: A bit dated with a 70s facade very old looking and needs work.

Pros: The property had everything you could ever want. There was a pool, a first shop, a cafe, and restaurant all right there.

Cons: There wasn’t really anything I didn’t like besides how expensive the parking was, but that’s typical for the area.

Pros: Gorgeous view on the beach

Cons: I wish the room was a little bigger.

Pros: The location was nice, and the staff was alright.

Cons: The pictures on the internet did not live up to what the rooms actually looked like. The room was very dirty and smelled like mildew. The carpets had stains all over it. There were cracks all in the walls and ceiling. The patio was horrible, with rust all along the railing with literally no privacy and a small table with nowhere to sit. The tv remotes buttons were all jammed and sticky so barely of the buttons even worked. Also, the person in charge of letting guests know about the ongoing excursions and things included in the hotel, thought it would be helpful to tell me as I'm walking out the hotel with the bags that I missed out on all the included things for the hotel after walking past him plenty of times and him also greeting me multiple occasions. I won't blame him for not knowing at the time, but the employee checking me in didn't think to even mention it. There was absolutely no communication, it made me feel like I missed out. And to say the least the hotel on booking came out to 111.00$ and additional taxes. After checking out they ended up charging over 300$ on my card for the room fee. Which is insane considering the circumstances of the hotel.