Book Sixt hire cars in Santo Domingo

Santo Domingo, Dominican Republic
Sep 29 — Oct 6
Santo Domingo, Dominican Republic
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and clean"(in 1659 reviews)
"Great vehicle and ."(in 893 reviews)
" is very good"(in 198 reviews)

Cons

"ing from them again!"(in 160 reviews)
"The was terrible."(in 196 reviews)
"The ed."(in 1350 reviews)

Reviews for Sixt in Santo Domingo

Overall rating4.0 OkayBased on 78 reviews
Cleanliness
4.8
Comfort
4.2
Overall
3.4
Pick-up/Drop-off
4.0
Value for money
3.7

Recent reviews

Traveller rating
3
2
3
18
0
Find reviews that mention:
5.6
Bad servicePros:I liked the price I got for the vehicle. Would have paid more for better service.Cons:Service was horrible the staff was late to work. Why let me put fight info for 1am to get there nobody is at counter had to wait in airport for 6 hours until 7am. Other companies were at work. Went to site at 7 nobody from sixt is there but all other companies there waited another 40min. Then was told we have to pay extra for insurance even though credit card covered this. Also put a1000 dollar hold on card. Do are we paying insurance or doing a hold? Nobody was there for the drop off almost missed flight. This was at 12pm. Would not do business with this company again.Reviewed Apr 10 2018
review fromkayak
6.0
SDQ - Good rental except for the returnPros:Easy (relatively for the Dominican Republic) to rent. Nice car. Good price.Cons:Rented at SDQ. The rental car counter on the return didn’t open until 7AM. We had early flight. Was able to check into my flight, check my bags and eat breakfast then waited for the guy to show up at 7:00 AM. Thankfully the lines to security weren’t that long and we easily made our flight. If the flight was any earlier I would have had to just leave the car and put the keys in the drop box. Not something I would feel comfortable doing. I won’t rent from them again because of this. I took note off all the other rental car vendors that were open. I’ll rent from them instead for the piece of mind.Reviewed Mar 6 2018
review fromkayak
4.8
Pros:Staff was rude, and unable to speak English. She left the counter and came back in 1 hour. I had to stand and wait for her. How can she get the job???Cons:It was a very bad experience; I had to wait more than 3 hours before I got the car. The lady was very unprofessional and unable to speak english. You guys have to improve customer service and waiting time. You guys charge too much money for insurance. OmgReviewed Oct 30 2020
review fromkayak
2.0
Horrible customer serviceCons:As I made it to the counter for my rental I was greeted by a representative immediately saying I had To pay additional fees for my rental. They claim that I had to pay extra for insurance or I wouldn't be able to take the vehicle(country policy). I procedeed to explain to them that my credit card covers insurance and therefore I had no use for it. Furthermore, i told them that if this was actually required then why not just add it on my total. At the time of my reservation. I have rented many times in the Dominican Republic and know this information to be false. I did not take the rental and took my business elsewhere. Also, when trying to get in touch with sixt rent a car to get my refund they don't seem to have a very good customer service number. Not even in the website can I find customer service or a customer service representative. Will NEVER RENT FROM SIXT AGAINReviewed Jun 29 2017
review fromkayak
2.0
Cons:Terrible company!!! Do not rent the car from them!!! Ask for 6000$ deposit to drive piece of shit car!Reviewed Dec 8 2020
review fromkayak
2.0
Not a customer friendly policy or companyCons:Due to unforeseen circumstances I was forced to cancel my car rental reservation with Sixt prior to its beginning. Both Kayak and Sixt proved to have horrendous customer service experiences. Both companies attempted to shift blame/service responsibility to the other in an attempt to allow my concerns/issues to go unresolved. Furthermore, the policy that Sixt does not allow a refund for unused rental of any duration less than 3 days is an affront to the customer. Kayak failed to display this information clearly and Sixt proved to be unwilling to make any customer considerations in this regard. I have been a long time customer of Kayak.com and will not be using Kayak or Sixt in the future due to this experience.Reviewed May 19 2017
review fromkayak
5.2
Tom WhalePros:it was right at airport, guys working cars very quick to help.Cons:Girls working desk ripped us off, we purchased car insurance full coverage on SIXT site prior to arrival, had receipts. The girl at desk said that they did not take that insurance even though its the one they offer on their site, alliance insurance. She quickly gave us her phone with their number dialed and insurance money reimbursed than girl at desk charges us three times what we paid, plus also gives us 1100 dollars deductible when first insurance had none, than they tried to rip us on gas when we filled tank 4km before airport. I plan on filing complaint with Visa on Monday about this case. This was at SDQ airport in Dominican republic. It appears to be a scam with Allance insurance and Sixt car rentalReviewed Jan 28 2018
review fromkayak
3.6
Cons:nowhere on the website does it say that the "mandatory goverment insurance" you have to pay on daily rental will be over double the price of the actual car. It's not on the website because this insurance is optional. the Dominican republic does not "require" it as it says on their sign on the counter and no other car rental makes you get it. even if you were required to, which you're not, they do not tell you ahead of time. so they trap you knowing it's too late once you're standing there starting your vacation. then theres 18$ tax. then another 10% tax equalling 28% tax...also not mentioned. and the people are slow, sloppy and rude. this car rental is a total SCAM!Reviewed Jan 11 2019
review fromkayak
2.0
Pros:The car was nice and comfortable.Cons:Upon our arrival we had to wait about an hour to be seen. The only person working was handling two transactions, a return and a rental. The car was given dirty on the outside so the scratches were hard to see. We didn’t realize the windshield had a crack in it until a few days later. Luckily I took a video of the car so we didn’t end up being liable for the damage. When we took the car back they said not to worry about it because I had the video. Once there, they told us the temp tags were expired, mind you we picked up the car on 5/2 and it expired 5/3. Why would they give a car with temp tags about to expire the following day? Our car rental was for 20 days. They said they kept trying to call us, I asked to what number and they said your US number, why would they call our US number when we’re in a different county. There was no excuse because they had all of our local information. They said someone would be by the following day to take the new temp plates. We waiting all day, no one showed up and no one even bothered to call. We tried calling them all day even to their emergency number and no one responded. How reassuring is that if we did have some sort of vehicle emergency and we couldn’t reach someone on their emergency number. Not until 2 days later after we kept calling that someone actually picked up and said someone would be by within the hour. We asked for a credit for the inconvenience and all they said was that the card had already been charged and that they couldn’t issue a credit. I work for a University and I handle payments, partial refunds can be issued if they wanted to. It was the most annoying experience ever. Wasted time and days waiting around so that we wouldn’t be stopped by the cops for expired temp plates. When we went to return the car the day we were leaving at 7:00am apparently they didn’t open until 8:00am. How do you have a car rental company where you don’t have someone on site 24 hours a day? After waiting a while a person finally showed up. Then he weren’t the one to process the lift of the $3,000 hold it was another person who wouldn’t be there until about an hour later. Considering our flight was at 10:00am we couldn’t wait around.Reviewed May 23 2021
review fromkayak
2.0
Pros:The agent was politeCons:When I got there they said I need it to pay for another insurance that was$18 a day or something like that. Also the need it to hold $1000 on my card. I try to cancel and they made it impossible for me and until today I haven’t received my refund. The most horrible car rental experience of my life.Reviewed Apr 26 2018
review fromkayak
2.0
Horrible!Pros:NothingCons:Process and service and the car.Reviewed Jun 12 2017
review fromkayak
3.6
Pros:Nothing I liked.Cons:I made reservation through Kayak website and I paid upfront, when I got to airport at Santo Domingo person at counter didn't speak english and she gave me piece of paper saying that I have to pay double what I already paid. Another amount was insurance which I declined since I had my own through my credit card company but they refused to give my car saying that they do not honor this in Dominican Republic. Car wasn't what the one I supposed to get but smaller. Stay away, shady practices unless you want to pay double what you agreed to.Reviewed Jul 1 2018
review fromkayak

Where can I find Sixt hire cars in Santo Domingo?

Ruta 66, Sixt car hires

Address

Ruta 66

Hours

Monday07:00 - 22:59
Tuesday07:00 - 22:59
Wednesday07:00 - 22:59
Thursday07:00 - 22:59
Friday07:00 - 22:59
Saturday07:00 - 22:59
Sunday07:00 - 22:59

Phone

+1 809 541 7498

Address

Av. Buenaventura Freites No.32

Hours

Monday07:00 - 22:59
Tuesday07:00 - 22:59
Wednesday07:00 - 22:59
Thursday07:00 - 22:59
Friday07:00 - 22:59
Saturday07:00 - 22:59
Sunday07:00 - 22:59

Phone

+1 809 541 7498

Good to know

Most popular location

Ruta 66

Most popular car type

Economy

Top tips for hiring a car from Sixt in Santo Domingo

  • Economy car hires from Sixt in Santo Domingo are around 34% cheaper than other car types, on average

FAQs about hiring a car from Sixt in Santo Domingo

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Sixt in Santo Domingo.

  • Sixt has 2 car hire locations in Santo Domingo. Take a look at our Sixt hire location map to find the best car hires near you.

  • Yes

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