Guest reviews
Overall rating
6,9
Good
Based on 31 reviews
Cleanliness
7,1
Comfort
7,6
Pickup/dropoff
6,3
Value for money
6,6
Pros
"Car was nice and clean."
(in 99 reviews)
"Nice cars and friendly staff."
(in 82 reviews)
"Not a great experience overall"
(in 25 reviews)
Cons
"nothing awful customer service ."
(in 92 reviews)
"location/lack of airport shuttle"
(in 9 reviews)
"Did not return car to Prague"
(in 16 reviews)
Recent reviews
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Find reviews that mention:
customer service
great car
car was great
pick up and drop
friendly staff
great service
great experience
car available
returned the car
car return
charged extra
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3,2
Pros: Honestly, nothing. Sixt charges numerous hidden fees, there was a broken finger nail from a woman in the door storage compartment. And getting to the rental garage...well as a life long New Yorker they are in the worst location.
Cons: Sixt has nearly $150 in hidden fees I would never rent from them again.
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2,0
Cons: Customer service
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10,0
Pros: Staff was courteous and helpful
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8,4
Cons: All good
review from
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2,0
Cons: Impossible to get a live customer service person. Policies were unreasonable.
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10,0
Pros: Y
Cons: N
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4,0
Pros: The staffs were supportive and solved my problem
Cons: They dont accept Debit card, so make this clear, on their webstie or other third party booking website, they will not block your Debit card payment and u cant pick that car. And their cancellation fee is very high.
review from
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10,0
Al
Pros: Everything was great. Car was available and clean. In great shape. Got a new caddy.
Cons: Ease of booking, processing and return. Will definitely use again.
review from
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10,0
Pros: The staff at the pickup was especially kind and helpful, and the car was a fantastic value!
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2,0
Pros: Car was small but nice
Cons: Pick up and drop off service, the way the billed us (said we bought sirisxm radio and could not take it off the invoice), calling their customer service number during the rental was awful.(could not get through to anyone). When we picked it up, gas was not full, charged us $50 for not returning it full.
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8,0
Cons: You ask for my opinion on my car rental I will tell you ..Sixt behaved in a manner that was fine however my reservation through Kayak nearly stuffed up my holiday because you did not advise me that my particular credit card that had the word debit also written on it would normally have meant that I could not proceed with my car hire. I travelled from Australia specifically to hire a car nice car from New York and drive up the east coast I was told that my particular credit card ordinarily would not have allowed me to proceed with the car hire from that business I basically pleaded and pleaded and they bent the rules for me. they told me that it was remiss of kayak to not insure that I had a credit card without the word debit written on it So in summary Sixt car rentals saved the day because of YOUR error !!!!
review from
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4,8
Disappointing in competing space
Cons: Staff unfriendly and not customer oriented
review from
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10,0
Pros: Staff was courteous and helpful
review from
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10,0
Pros: Y
Cons: N
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10,0
Al
Pros: Everything was great. Car was available and clean. In great shape. Got a new caddy.
Cons: Ease of booking, processing and return. Will definitely use again.
review from
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10,0
Pros: The staff at the pickup was especially kind and helpful, and the car was a fantastic value!
review from
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8,4
Cons: All good
review from
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8,0
Cons: You ask for my opinion on my car rental I will tell you ..Sixt behaved in a manner that was fine however my reservation through Kayak nearly stuffed up my holiday because you did not advise me that my particular credit card that had the word debit also written on it would normally have meant that I could not proceed with my car hire. I travelled from Australia specifically to hire a car nice car from New York and drive up the east coast I was told that my particular credit card ordinarily would not have allowed me to proceed with the car hire from that business I basically pleaded and pleaded and they bent the rules for me. they told me that it was remiss of kayak to not insure that I had a credit card without the word debit written on it So in summary Sixt car rentals saved the day because of YOUR error !!!!
review from
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3,2
Pros: Honestly, nothing. Sixt charges numerous hidden fees, there was a broken finger nail from a woman in the door storage compartment. And getting to the rental garage...well as a life long New Yorker they are in the worst location.
Cons: Sixt has nearly $150 in hidden fees I would never rent from them again.
review from
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2,0
Cons: Customer service
review from
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2,0
Cons: Impossible to get a live customer service person. Policies were unreasonable.
review from
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4,0
Pros: The staffs were supportive and solved my problem
Cons: They dont accept Debit card, so make this clear, on their webstie or other third party booking website, they will not block your Debit card payment and u cant pick that car. And their cancellation fee is very high.
review from
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2,0
Pros: Car was small but nice
Cons: Pick up and drop off service, the way the billed us (said we bought sirisxm radio and could not take it off the invoice), calling their customer service number during the rental was awful.(could not get through to anyone). When we picked it up, gas was not full, charged us $50 for not returning it full.
review from
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4,8
Disappointing in competing space
Cons: Staff unfriendly and not customer oriented
review from
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Where can I find Sixt hire cars in New York?
20 Morris Street, Sixt car hire
Address
20 Morris StreetPhone
+1 212 431 8000FAQs about hiring a car from Sixt in New York
What is the most popular car hire from Sixt in New York?
Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Sixt in New York.
How many car hire locations does Sixt have in New York?
Sixt has 1 car hire location in New York. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
No (according to our data)
Does Sixt offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
No (according to our data)
Does Sixt have a car hire location at the airport: LaGuardia Airport (LGA)?
No (according to our data)
Does Sixt offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
No (according to our data)
Does Sixt have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Sixt offer shuttle or airport pick-up services from Stewart Airport (SWF)?
No (according to our data)
