Guest reviews
Overall rating
6,3
Good
Based on 48 reviews
Cleanliness
6,6
Comfort
7,1
Pick-up/Drop-off
5,6
Value for money
6,0
Pros
"Staff was friendly and attentive."
(in 1294 reviews)
"Pickup was quick and easy."
(in 125 reviews)
"Thanks for the great service!"
(in 880 reviews)
Cons
"Terrible value and poor customer service."
(in 189 reviews)
"Actually have a car available."
(in 1258 reviews)
"It was a horrible experience."
(in 167 reviews)
Recent reviews
Traveller rating
9
3
4
2
11
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7,2
Pros: Reasonably priced, car was clean
Cons: Long wait for the pick up
review from
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2,0
Pros: nothing
Cons: I didn’t book this!
review from
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2,0
Pros: I tried to cancel my reservation but found it very difficult to get in touch with Sixt customer service. They do not take cancellation requests over phone, and over email, they are barely responsive.
Cons: I tried to cancel my reservation but found it very difficult to get in touch with Sixt customer service. They do not take cancellation requests over phone, and over email, they are barely responsive.
review from
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10,0
Pros: The cars were fantastic. New, clean, great drive. The rental facility was also smooth. Wasn’t there more than 5-10 minutes at pick up and drop off.
Cons: Notice about the expensive deposit. It took me a second to register the amount. It was reassured that the deposit is refunded (barring any major issues), but the amount is steep. The explanation is that it’s a luxury car, which it really was.
review from
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8,0
Pros: Staff was very friendly.
Cons: A million additional charges. The premium SUV was actually quite small.
review from
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2,0
Pros: We DID NOT get the car. We ordered an SUV and when we got there they tried to give us a smaller car. This was not going to work because we needed to move a piece of furniture. Then they said we could have an SUV... IF WE PAID AN ADDITIONAL $200 to upgrade. We cancelled on the spot and contacted American Express to dispute the charge. This was a SCAM BAIT AND SWITCH!
Cons: They were dishonest. If we book and SUV and PAY FOR and SUV, then we should get an SUV. They tried to turn a $207 booking into a $407 booking by trying to force us to pay an additional $200 to get the SUV we had already paid for. It was a SCAM! We have disputed the charge on American Express.
review from
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2,0
Pros: Staff was honest.
Cons: Need to make clear that car rental is not unlimited miles and subject to 50 cent a mile if you drive out of state. Kind of ridiculous.
review from
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2,0
Cons: They didn’t rent me a car. The line was full Of upset people. I paid for it, in advance. I never rented a car in the end. STILL got charged. STILL waiting for a refund.
review from
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9,6
Pros: Easy check-in! Awesome car! Easy drop-off
review from
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2,0
Pros: Nothing
Cons: Knowing that this company doesn’t allow rentals to 24 year olds
review from
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4,8
Cons: They over charge on gas/parking and stuff is terrible
review from
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8,4
Pros: Nice car, decent price, downtown location
Cons: Difficult to find location; signage and instructions for after hours drop off were horribly confusing.
review from
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Where can I find Sixt hire cars in New York?
20 Morris Street, Sixt car hire
Address
20 Morris StreetHours
| Monday | 06:30 - 21:00 |
| Tuesday | 06:30 - 21:00 |
| Wednesday | 06:30 - 21:00 |
| Thursday | 06:30 - 21:00 |
| Friday | 06:30 - 21:00 |
| Saturday | 06:30 - 21:00 |
| Sunday | 06:30 - 22:00 |
Phone
+1 212 431 8000Top tips for hiring a car from Sixt in New York
- Economy car hires from Sixt in New York are around 37% cheaper than other car types, on average