Car was clean Didn't like that the kayak listing said I could cancel for free after I paid approximately one month prior Then when I found a much better deal it wanted to charge me 100$ to cancelReviewed Oct 22 2023
review from
8.0
I cancelled and received some of my money back, so that is why I rated the experience "good." The partial refund was better than other companies and it was fast. Much easier to deal with than other companies. Evidently the pick-up and drop-off point is the train station, that was the address. I found this confusing since I was looking at a website that supposedly had airport pick-up and return. When I drove my rental car(from Budget) back to the airport, I saw the SIXT lot. So now I'm even more confused as to where SIXT actually operates. If I could figure this location out, I might try SIXT again.Reviewed Oct 21 2023
review from
2.0
Pick up shuttle and lines were horrendous. It look two hours from waiting for the shuttle then waiting in line to actually get in the car. The car had stains and my final receipt upon return was $150 more than I had already paid and was quoted upon booking.Reviewed Oct 9 2023
review from
8.0
Everything went smoothly. Staff were courteous. As we sat in our car trying to link it to my phone a rep came over and got it set up for us. I think he was not on duty which means he went above and beyond.Reviewed Oct 1 2023
review from
10.0
Everything went perfectly smoothReviewed Sep 24 2023
review from
2.0
Unexpectedly twice the price than expected. Was not clear on the cost of extras added on at the counter, some of which were unnecessaryReviewed Sep 23 2023
review from
4.0
Picking up the car took almost two hours, between child away install mishaps (wrong equipment for proper install at first) and upselling attempts, including saying Kayak’s insurance was “worthless” and needed to be in addition to coverage offered by Sixt. It felt like a used car lot.Reviewed Sep 16 2023
review from
4.0
Wait in line for an hour because they don’t have enough staff. They said that shuttle only starts at a certain time so I had to order a Lyft just to get there and see the shuttle going so that was a waste of money.Reviewed Nov 18 2022
review from
6.0
Sixt has predatory lending practices. The quote provided was $220 for a luxury SUV, it was around $50-70 per day plus fees. When you get there, they say road chips from everyday wear and tear would cause 'Damage' and that they recommend purchasing at least the insurance for the outside. Thinking they would nitpick the smallest little chip which is quite frankly, completely unavoidable driving any car, I purchased the insurance which was presented hastily and without transparency. The deposit they take for the car was 5 times what I was quote ($1,000) which is a mortgage payment, and the insurance was more expensive than the daily rental cost! All in all, I went with this reservation because it was on par with cars on Turo price wise and it looked more convenient for the Airport. Little did I know I would be paying a total around $450... more than double what I expected to pay initially. Will never rent from them again.Reviewed Nov 11 2022
review from
2.0
When returning the car to the Denver airport, I got stuck in 2 traffic jams. The first one was for an hour and the second one was about 45 minutes. This put me in a situation where I didn't have time to fill the truck with gasoline by the airport (which is what I ususally do). I was charged $10.99 a gallon which totaled $200. This is simply outrageous. I could see paying a little more than the going price, but this was absolutely ridiculous. I would say this is price gouging. Won't be renting from Sixt again.Reviewed Oct 23 2022
review from
6.0
I was pre checked in for my car, all they had to do was find the keys. It took way too long. They had given away the car I selected.Reviewed Oct 11 2022
review from
8.0
Rental was excellent. Drop-off was excellent. Really impressed with those aspects. Only thing that could be improved was the time spent during pickup. It still seems like this process should be as simple as entering my info into an automated kiosk to get my keys from a self-service locker, rather than waiting 20 min for a human to finish helping others.Reviewed Oct 10 2022