Pros: Helpful staff, attentive, and the car was great!
Cons: I had an overall great experience!
Pros: Nice car but not enough explanation on how to operate the features of the car.
Cons: Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.
Cons: Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.
Pros: The great Audi A5 and the quick/convenient pickup and drop off.
Cons: The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.
Pros: Staff was super friendly, helpful, and accommodating.
Cons: The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.
Poor service at the pickup location
Cons: Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.
Find employees that want to be there
Pros: Car was good
Cons: Pickup - attendant was rude and abrasive when picking up. Drop off - extremely rude attendant when dropping off. The entire staff did not want to be there. I had to call an Uber backvto the airport bc there was no shuttle available. When I asked about the shuttle they brushed me off. I almost missed my flight and anniversary dinner bc of them
Silvervar gets the silver medal!
Pros: Great rate for a fantastic vehicle (Audi A4S), agent was friendly and helpful during the initial phase, text messaging service to remind me of drop-off was very effective abs
Cons: The office was a mess, the initial app sign up wasn't clearly mentioned that had to be completed prior to picking up the vehicle, parking lot extremely tight
not what i expected
Pros: Audi's Very kind woman working at the rental center
Cons: waiting for the buss forever terrible rental center - horrible office car a bit tired after only 35000 miles definitely not a premium experience insane amount of money for insurance
Cons: I was able to reserve a car on line to drive from Manhattan to Cleveland. I even received a confirmation number. When we called to verify, we were then told that we could not have a car with a one way trip to Cleveland. I then received 2 texts and 2 phone calls requesting that I forward my information regarding the rental. During the last phone call, requesting "where I was" it was indeed clarified that I could not rent the car one way to Cleveland and the person on the line would just cancel the rental "for me". Really? It was confusing and frustrating.
Other suppliers in Newark scored
- 8.0/10 Avis car hire in Newark
- 7.2/10 Budget car hire in Newark
- 6.8/10 Dollar car hire in Newark
- 8.2/10 Enterprise car hire in Newark
- 7.7/10 Hertz car hire in Newark
- 6.0/10 Advantage car hire in Newark
- 7.6/10 Thrifty car hire in Newark
- 8.7/10 Alamo car hire in Newark
- 5.8/10 Economy Rent a Car car hire in Newark
- 6.2/10 Payless car hire in Newark
Where can I find Silvercar hire cars in Newark?
Top tips for hiring a car from Silvercar in Newark
- Economy car hires from Silvercar in Newark are around 44% cheaper than other car types, on average