Book Alamo hire cars in Newark

Reviews for Alamo in Newark

Recent reviews

Traveller rating

Wonderful

7

Very Good

4

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

5

10.0

Excellant customer serviceReviewed Mar 4 2024

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2.0

Alamo did not allow me to get a car because they won’t take anything but credit card bookings. This should have been made clear at the offset. We spent money, time and resources to get to Newark to be disappointed. Missed our connections afterwards and everything that was planned after had to be cancelled. Super disappointing.Reviewed Dec 30 2023

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10.0

Pros:Easy and quick access to picking up and dropping off. No hassle and very timely.Reviewed Apr 13 2021

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4.0

Pros:The car was cleanCons:Customer serviceReviewed Mar 8 2021

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10.0

Cons:NothingReviewed Jan 4 2021

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6.0

Pros:The drop off was great. Service in Atlanta was very fast and contactless. The rental hold money was returned quickly following drop off. The car ran fine.Cons:The car was not very clean either inside or outside upon pickup. The car was not available at the pick up time and I had to wait about 45 minutes to an hour for a vehicle to arrive that I could use. The person checking me in was not forthcoming about the amount Alamo was going to charge my card which caused unnecessary confusion during pickup. I have used Alamo before and did not have any problems when renting in other states so my family will likely rent from them again in the future. Maybe it was the ERW airport having an off day.Reviewed Dec 30 2020

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6.8

Cons:I don’t think the car had been cleaned - there was trash inside.Reviewed Nov 22 2020

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8.0

Pros:Everything proceeded smoothly and quickly. No complaints.Cons:Nothing.Reviewed Nov 12 2020

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8.4

Pros:Staff was helpful. Pick up and drop off was easyReviewed Oct 5 2020

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5.6

Pros:Staff was helpfulCons:Car was not cleaned Car equipment malfunctionedReviewed Sep 23 2020

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2.0

Pros:Nothing at all. The wait for 6 customers to be served, myself included, was over 30 minutes. When I finally got the rental processed, and went outside to get the car, we discovered from the 15 or so customers waiting for their cars told us Alamo had run out of cars, and the Enterprise sister rental business had run out, too. Only one person was proctoring the distribution of cars; it was chaos, and people were beginning to lose their tempers.Cons:Everything. Just CARE. If management is aware of a pending Labor Day weekend rental crisis/shortage, it should respond appropriately. But typical of American big business practices, it goes very, very short with actual service because it COSTS, and they are ALWAYS about cutting their own costs. On top of that, two charges appeared on my final bill - one of them expensive: "Recovered Concession fee, @ 17.95 per day". That fee was never described by the agent at pickup, nor by the agent at drop-off. This was absolutely and unequivocally the worst rental experience ever in my 40 driving years. I will NEVER rent from Alamo again. Further I will warn all friends and strangers willing to listen that you are an enterprise never to be patronized, and to be avoided like the plague. But I know this will fall on deaf ears and cloudy, blind eyes. You will focus on all the EXCELLENTS, (8-10), and ignore this completely. You will not change policy, nor check out what went wrong, because from top-to-bottom management really, really just doesn't care. If it did, it would be evident from the way they setup business, as well as conduct it. I'm spending the time to write this only because... well..., I DO care. If it were my business, I would run it entirely different.Reviewed Sep 10 2020

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7.6

Pros:i like the speed and ease of returnCons:The pick up. It took 30 minutes to get out of the parking lot because there was only one person stopping every vehicle and checking the keys (never had that one done before). Way too long.Reviewed Sep 8 2020

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More

• Where is the best pickup location for Alamo car rentals in Newark?

  The most convenient pickup location for your Alamo rental car in Newark is the Newark International Airport (EWR). The airport pickup location is suitable if you fly in and have luggage or are in the company of family and friends. The pickup location is at 25 Newark Airport Building 25. After picking up your rental agreement, a staff member will show you where to collect the rental car.

• What are the different car rental benefits or amenities offered by Alamo in Newark?

  If you don't care what type of vehicle you rent from Alamo in Newark, you can use the Drive Happy Deal. This gives the agency permission to give you the keys to whichever car they want. However, you can, of course, specify what type of car you'd like. If the Alamo in Newark doesn't have the exact make and model, they will do their best to find you an equivalent vehicle.

• Where are the best places to park Alamo car rentals in Newark?

  If you are looking for an ideal place to park your Alamo rental car in Newark, check with your hotel for complimentary parking. Most accommodations in downtown Newark offer valet parking or have garages nearby.  Metered street parking is enforced from Monday to Saturday from 9 am to 6 pm. On Sundays, street parking is free from 7 am to 1 pm. The meters accept coins only, so you should get some quarters, nickels, or dimes. Using third-party apps, you can book a space in parking lots and garages, with rates varying from short to extended stays.

• What is the most popular car hire from Alamo in Newark?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Alamo in Newark.

• How many car hire locations does Alamo have in Newark?

  Alamo has 1 hire location in Newark. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Alamo have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Alamo have a car hire location at the airport: LaGuardia airport (LGA)?

  No (according to our data)

• Does Alamo offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes