Guest reviews
Overall rating
7,3
Good
Based on 59 reviews
Cleanliness
7,3
Comfort
7,6
Pick-up/Drop-off
7,1
Value for money
7,4
Pros
"Staff was friendly and helpful!"
(in 719 reviews)
"Car was fine, clean etc."
(in 2492 reviews)
"The car itself was nice"
(in 2410 reviews)
Cons
"Cleaner car, better customer service."
(in 279 reviews)
"Car smelled of smoke"
(in 287 reviews)
"The car was clean and new."
(in 2492 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
car was great
picked up the car
long line
great car
great price
took about five minutes
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9,2
Pros: Staff very friendly but had to cover three different rental agencies with two people and a long line. I felt very bad for them as some of the crowd were nasty and it was not their fault.
Cons: More staffing at the pickup counter.
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6,0
Pros: price was decent
Cons: no one available at drop off
review from
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6,8
Pros: No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.
Cons: No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.
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8,8
Pros: Very easy and fast pick up/drop off.
Cons: Vehicle had a strong cigarette smoke smell. Might need ozone treatment.
review from
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5,2
Pros: Friendliness
Cons: Car hd many many dents and scratches and was not clean.
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10,0
Pros: The staff at drop off in Ft Lauderdale provided excellent customer service
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2,0
Cons: They left me stranded without a car!
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9,6
Pros: Car was very new!
Cons: No one was outside for the drop off; so it added a little extra time to stop at the counter to turn in the keys.
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9,6
Cons: I would liked to have driven the Chevy Traverse for the first time, due to experiencing the Dodge Journey SUV in the past. My reasoning for a Good rating vs excellent for comfort, however, everything else was excellent, and Kudos to Steven at the Payless counter at SRQ. He was great!
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7,6
Cons: Car was not so clean when I picked it up Outside was dusty and dirty Had to go to a gas station to clean the glass
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6,0
Pros: Price was good and gas mileage of the car excellent
Cons: We choose a small SUV the description was Jeep Cherokee. We have a small SUV Rav 4. We were traveling with our 1yr old and had a car seat - since I was told they couldn’t reserve one or that one would 100% be there - our stroller and luggage. We were given a crossover. The careseat barely fit in etc
review from
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8,4
Leave the car where?
Cons: The drop off area for Payless is VERY poorly marked. SRQ is my airport, and I missed the parking area.
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9,2
Pros: Staff very friendly but had to cover three different rental agencies with two people and a long line. I felt very bad for them as some of the crowd were nasty and it was not their fault.
Cons: More staffing at the pickup counter.
review from
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8,8
Pros: Very easy and fast pick up/drop off.
Cons: Vehicle had a strong cigarette smoke smell. Might need ozone treatment.
review from
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10,0
Pros: The staff at drop off in Ft Lauderdale provided excellent customer service
review from
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9,6
Pros: Car was very new!
Cons: No one was outside for the drop off; so it added a little extra time to stop at the counter to turn in the keys.
review from
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9,6
Cons: I would liked to have driven the Chevy Traverse for the first time, due to experiencing the Dodge Journey SUV in the past. My reasoning for a Good rating vs excellent for comfort, however, everything else was excellent, and Kudos to Steven at the Payless counter at SRQ. He was great!
review from
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6,8
Pros: No lines, even though only one employee covering several companies, he worked hard and got to everyone as fast as possible.
Cons: No cars in the size I reserved and really very little inventory. Asked if I would mind taking a 4 door pick up truck. A bit hard for me as I was visiting an elderly relative, but wanted to help him out as he really didn’t have any cars. Didn’t realize when I agreed that the gas cost would be so much more with a vehicle that size. Probably cost me an extra 10-15 dollars and I was the one inconvenienced. Would have been nice to have been offered a credit for that.
review from
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7,6
Cons: Car was not so clean when I picked it up Outside was dusty and dirty Had to go to a gas station to clean the glass
review from
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8,4
Leave the car where?
Cons: The drop off area for Payless is VERY poorly marked. SRQ is my airport, and I missed the parking area.
review from
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6,0
Pros: price was decent
Cons: no one available at drop off
review from
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5,2
Pros: Friendliness
Cons: Car hd many many dents and scratches and was not clean.
review from
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2,0
Cons: They left me stranded without a car!
review from
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6,0
Pros: Price was good and gas mileage of the car excellent
Cons: We choose a small SUV the description was Jeep Cherokee. We have a small SUV Rav 4. We were traveling with our 1yr old and had a car seat - since I was told they couldn’t reserve one or that one would 100% be there - our stroller and luggage. We were given a crossover. The careseat barely fit in etc
review from
Other suppliers in Sarasota scored
Where can I find Payless hire cars in Sarasota?
6000 Airport Circle, Payless car hire
Address
6000 Airport CircleHours
| Monday | 07:00 - 23:00 |
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
Phone
+1 941 749 2900FAQs about hiring a car from Payless in Sarasota
How many car hire locations does Payless have in Sarasota?
Payless has 1 car hire location in Sarasota. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: Sarasota Bradenton Intl airport (SRQ)?
Yes
Does Payless offer shuttle or airport pick-up services from Sarasota Bradenton Intl airport (SRQ)?
Yes
