Marseille hotels near Musée Regards de Provence

Pros: Locación, serviceall

Pros: INTERNATIONAL BRAND QUALITY

Cons: We rejected the room they reserved for us, it was in the top floor loft conversion small room with no opening window.

Pros: Everything. Hotel service was outstanding. We had a traveling delema and hotel took care of it immediately.

Cons: Food in restaurant very expensive

Pros: Good breakfast and dinner services

Cons: 5 star hotel provide for 5 person in 2 room only 2 bottle of 0.5 liter water. It was not suitable for Hotel ranking to cancel so cheap service for free. It seems the top management of hotel not informed for such unlike case for their valuable customers.

Cons: We arrived at the hotel at 5:30pm and went to the room we were given the keys. However, the room is not cleaned and still a mess. Went down to the reception and the staff were not apologetic at all. He simply asked us to wait while he checked with the housekeeping team. He came back and said they need another half hour to clean the room. Horrible service! Cannot believe this is a 5 star hotel.

Pros: Everything. The beds are great, location wonderful, the staff super helpful and friendly and the food and drinks delicious.

Cons: Nothing.

Pros: Loved the bed; spa facilities were great; fantastic location

Pros: Great location, wonderful views from the terrace, great welcome from reception staff, huge bath, just absolutely lovely.

Cons: Internal pool, furniture not very comfortable, had to pay extra to use outside space, sauna etc.

Pros: Very comfortable bed

Cons: Non

Pros: The staff at reception and at the dorr were very good

Cons: At breakfast no staff came to our table to take an order for coffee or omemlete

Pros: We had a wonderful stay. The hotel is amazing with stunning views.The room was spacious and luxurious. The breakfast was well worth it with great options to choose from.

Cons: Wasn't aware breakfast wasn't included until check in. Disappointed to have to pay extra for this. Also wanted to watch a movie.....then was asked for 15 EUROS to watch one! Not happy.

Cons: The hotel had piping problems and we didn’t have water from 4 to 9 pm.

Pros: I really enjoyed the lounge one night when the singer was there. Sadly we went back to the lounge the next night (Friday) and their was no entertainment.

Cons: The concierge service was a huge disappointment. Actually to be honest it was the worst concierge experiences I have ever had. Firstly, we asked the gentlemen if he could recommend any tours, specifically boat tour to the Cassis area. He checked a brochure he had and advised that there was no tours available on Fridays and that there was not much available. (Luckily, we walked the 1 km to the port and discovered a couple of tours and promptly took one !) . Earlier the same day, we had arrived later in the day and asked the concierge to recommend an Italian restaurant close by because we were hungry and are vegan and find Italian easy to accommodate. He told us there would be nothing open at that time as all restaurants are closed. The only option to be found was The Queen Victoria pub. We walked to the pub, (which was closed in the kitchen), and then found MANY restaurants open for "continued service". Again, was completely shocked of his general overall lack of understanding of the area. The following night, we asked the woman on duty to recommend a Thai restaurant we saw on the tour bus earlier in the day. She did not know it. Did not understand the tour route. (Despite the bus coming past the hotel 10 times a day). I eventually found the restaurant in front of her myself, (located 1 km away) and she said "oh well I don't know I have never been there"). In the end she could not help us in anyway at all. Told us the only other option was a restaurant that I later questioned her about because it turned out to be a buffet. She agreed it was a buffet. (We had previously explained we were looking for a very very nice restaurant.). In the end we found one, located 2 km away on a spectacular street with allot of fine dining options available. I was so frustrated with the concierge services, because they had absolutely no understanding of what was around them. WORST concierge service ever.

Pros: Breakfast great, 7th floor with beautiful views. Superb staff

Cons: Slight smell on 1st floor, like old age or dampness/sewage

Pros: Location

Cons: I was surprised to pay city tax when I checked out. I thought everything was paid when I reserved the hotel. I would like you to be more transparent about it so we can minimize disputes. I paid anyway.

Pros: Nice view

Cons: Location off the beaten path

Pros: Loved the view of the harbour at breakfast

Cons: There was nothing I didn't like

Pros: Location and athmosphere

Cons: Noisy - not refurbished

Pros: Excellent location (essential), excellent breakfast. Very friendly, helpful staff.

Cons: The duvets were very heavy, and the shower leaked constantly, which meant the floormat was soaked through before we had used the bathroom. I liked the fact that there was a swimming pool, but it an odd shape and very shallow at one end, so difficult to swim lengths.

Pros: We were upgraded to a suite which was amazing. The staff at breakfast were really friendly. Gabriella did a fantastic job. The desserts at the hotel were great.

Cons: Our bill was completely wrong and had a few things that were added that we hadn’t used. Once they admitted fault they sorted it out quickly. But their initial response was that we were wrong in our assumption.

Pros: Efficient friendly staff Fabulous location Great facilities

Cons: Liked it all

Cons: A lot of problems for the breakfast! Long waining for croissants, and they didn’t set thé tables. Coffee not good! Service vert long. Incredibile sight and a lot of choice of meals

Pros: Great location nice staff

Cons: but parking and valet was very expensive And rooms was a little small

Pros: Great location

Cons: Room was very small

Pros: Was clean and very well located. Places were close by to go to. Breakfast however was not a huge highlight. Lacking in this area. Otherwise l, good.

Pros: Great location

Cons: Nothing

Pros: Location

Cons: Our main lights weren't working and couldn't be fixed during the stay

Pros: The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby.

Cons: The room was smaller than we expected, but comfortable.

Pros: A nice, small hotel in a very shabby chic town with some nice areas around the old port. Friendly staff and very good location at the old port.

Cons: The traffic - arrived by car - was a hustle.

Pros: Great location, friendly staff , clean and comfortable. Breakfast had good choices and well worth having . Parking we found under department store not far from back of hotel . At moment difficulty getting to front of hotel with car because of street construction- but not a problem . We had lovely views with a terrace - great hotel in the heart of tourist area.

Cons: good so nothing not to like .

Pros: Proximity to eating places and entertainment

Cons: We found the odour in the room was offensive it smelt like extremely strong urine coming from bathroom or toilet areas. 1 of us has lung and heart problems and we are very careful with cleanliness because of it. Dust had settled on the wall in the toilet room.

Pros: Although we were on the 6th floor, without a window, (a skylight) we were expecting that. The room was spacious and modern and clean. The breakfast was excellent for 8Euros each and the location perfect for an evening stroll before an early departure the next morning. Staff most helpful and friendly. Right beside the Metro to the main train station and an easy link from there, via bus, to the airport.

Cons: Everything was good.

Pros: Cute little hotel in the center of all. Front desk (almost certain her name is Christine) was very helpful. She confirmed our tour and made excellent recommendations of where to eat and visit... always with a smile. Made the difference in having such a pleasant experience.

Cons: Rooms do not have an iron board or iron :(

Cons: Area was a bit 'seedy' Too expensive for breakfast.

Pros: Well located, spacious, clean

Pros: Poor breakfast based on price. Compared with other Novotel's very basic

Cons: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Cons: Toiletries were not included in regular room service. I had to ask for it every time.

Pros: Perfect

Pros: Location is good, tram station just outside the hotel

Cons: Room Air conditioner is not effective or efficient Breakfast area is small and overcrowded

Pros: The location

Cons: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Pros: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Cons: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Pros: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.

Pros: The room was super nice and fit 3 people very well

Cons: You need to get a tram and then a bus to get to the beach

Pros: The location was challenging to reach by car. Once we parked it and set off on foot, we were fine. The staff were very helpful with storage of a bicycle, which was much appreciated.

Cons: This hotel is a little expensive.

Cons: No bottles of water in the room

Pros: The location

Pros: all

Cons: just explanation on the website “suite with terrace” They have suite with big terrace and with french balkony.

Pros: Very unfriendly

Cons: Staff was not willing to help or provide info- got yelled at when asking for change.

Pros: Generally OK but the hot food always seemed to be luke warm or cold

Cons: Ref our Room 1st night - only 1 cup 2nd night - no milk 3rd night - no teaspoons

Pros: great location , breakfast was amazing, and value for money. staff were great, highly recomended

Pros: Very clean and comfortable, pool area nice including food and drink service. Wonderful view in the Vieux Port room, and large opening window very nice. Staff helpful. Breakfast buffet very good. Bus stop right next door and good bus service in Marseille. Just past lively area so not too crowded or noisy but still trivial walk to many restaurants and brasseries.

Cons: Some traffic noise, but not too bad and not unexpected for city location. Didn't bother my sleep.

Pros: Breakfast and staff

Cons: Old and not very clean rooms and it smells a little bad.

Pros: Comfortable bed, large bathroom

Cons: Room window didn’t open - view of adjacent wall; very small swimming pool

Pros: Good location to explore Marseilles. Restaurant was pleasant.

Cons: Pool area was not very welcoming, bar there but not open most of the time. Pool temperature was freezing, even in 30 degree temperature!

Pros: View over Vieux Port Spacious room Quiet Helpful staff

Cons: Toilet seat loose -needed maintenance Only one English breakfast tea bag per day for 2 people. Fridge too full of stuff that did not interest us Doona far too hot