Good to know
|Distance to city centre||1,7 km|
|Distance to airport||19,8 km|
|"Very nice hotel near Vieux Port."||(in 5 reviews)|
|"Clean, quiet rooms and friendly staff."||(in 71 reviews)|
|"Good location, very clean."||(in 34 reviews)|
|"Breakfast very poor"||(in 5 reviews)|
Time of year
Show reviews that mention
|area bar room||in 32 reviews|
|bit noisy||in 21 reviews|
|breakfast to the room||in 34 reviews|
|chair to seat||in 2 reviews|
|cup coffee tea||in 7 reviews|
|decor quirky||in 3 reviews|
|good size||in 16 reviews|
|great location||in 44 reviews|
|nice breakfast||in 22 reviews|
|nice hotel||in 39 reviews|
|polite staff||in 103 reviews|
|room was very comfortable||in 45 reviews|
|swimming pool||in 37 reviews|
|understand french||in 7 reviews|
|vieux port||in 5 reviews|
Bed was very comfortable and the bathroom amenities were good quality.
As we had few small issues, have been reported to the reception staff, we noticed that they were not really interested in sorting it out without spoiling our stay. When we enter in the room after checking in, we use to check if everything is ok and clean in the room. We found the jar of nuts from minibar open, so we brought at the reception straight away to report that it wasn't us who open it, but at the check out we had the charge for nuts on our bill. Secondly in the evening we wanted to make some tea in our room and when place water in the kettle, we felt a horrible smell from it. We reported and asked the staff from reception to be washed or changed, but when we returned to our room in the evening we found the same smelly kettle in the room. Called reception again to report and it took for them around one hour to replace it, without any call from reception to let us know that it will take some time to replace the kettle with another one. Apart of that in one of the mornings at the breakfast, the juice machine was broken and when we tried to make some orange juice it split over my cloths. Again staff was there seeing that, but without any reaction. Next morning (Tuesday) we came for breakfast around 9:30, the cantin area was looking very dirty: floor everywhere and no clean tables to seat and have our breakfast, we had to look where is the staff to bring us some cutlery. The hotel has a beautiful design and it is in a very nice location, but all these issues disappointed us and gave us the feeling that we were not welcome.
It has some style, more of a boutique hotel than a faceless chain. Loved the comfortable seating near the pool, big comfortable chairs/ sofas. Easy walk to a sandy beach too. 24 hour front desk was good as I arrived v late. When I arrived, the front garden area at night had a real wow factor. Hilarious cacti in the gents by the bar too. Made me laugh at the silliness. Room was nice and comfortable. Bar seemed reasonably priced.
Couple of minor things. Wouldn’t stop me going back in a heartbeat though. Service at pool area was a bit slow and inattentive. (I would have bought more drinks and maybe snacks had I been approached more) Outside felt ever so slightly in need of some maintenance. Nothing major, just weathering. Shower head was the wrong one for the fitting - water came out at 90 degrees into your face! Good water pressure and warmth but a weird angle.
Location near center and near small beach. Nice and clean room. Reception staff professional and good.
Pigeons stoke people who eat at the terrace, walk all over tables. Do not eat outside. Staff at the bar/restaurant are unprofessional, slow. Wrong food served after ordering, 2,5hours lasted 3meals course to be served.
We’ve stayed here four years in a row and it’s always been great - the rooms, the pool, the breakfast, the location are all excellent. It’s clean and comfortable and the food is good. It’s the perfect base to reach both the vieux port and other areas in Marseille.
Unfortunately this year the bar service was really poor. We waited sometimes half an hour for our orders and then they were often the wrong drinks when we received them. There was a big Johnson and Johnson conference on all week we were there and this clearly put too much pressure on staff - it was obvious they were understaffed. It was a real shame as it’s lively bar to sit and have a drink in but after a few attempts we gave up completely.
With a stay at New Hotel of Marseille, you'll be centrally located in Marseille, steps from Old Port of Marseille and within a 5-minute drive of Notre-Dame de la Garde. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Marseille? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
based on 2 292 reviews
Things to know
- Friendly service
- Beautiful architecture
- Clean rooms
Policies vary by room type and provider.
Reviews about New Hotel of Marseille
Most popular landmarks
- Abbaye Saint-Victor 0,5 km
- Museum of European and Mediterranean Civilisations 0,5 km
- Musée des Docks Romains 0,9 km
- Cathédrale la Major 1 km
- Hotel de Ville 1 km
- Vieux-Port 1,1 km
|Toulon Hyeres||67,3 km|